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Zendesk Support Suite vs ClickUp Comparison

Zendesk Support Suite vs ClickUp Comparison
Zendesk Support Suite

At a Glance

4.3

Help Desk Software

Starting at $49

Per Month

4.4

Project Management Software

Starting at $0

per month

Overview

Zendesk Support Suite

Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so…  Learn more

Target Market

Enterprise

Mid Market

Small Business

ClickUp

More than just a task management tool, ClickUp is a 360-degree productivity suite that offers functionalities that expand and scale together with a business’ evolving needs. With more than 15 views and over 35 apps, it allows teams of all sizes from across different disciplines to set strategic proj…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Suite Team

$49

Per Month

Suite Growth

79

Per Month

Suite Professional

$99

Per Month

Suite Enterprise

$150

Per Month

See Pricing Details

Free Trial Available

Pricing Available

Free Forever

$0

per month

Unlimited

$9.00

per month

Business

$19.00

per month

Business Plus

$29.00

per month

See Pricing Details

Free Plan Available

Pricing Available

Pros & Cons

Zendesk Support Suite Pros

There is not sufficient information

Zendesk Support Suite Cons

There is not sufficient information

ClickUp Pros

  • Customizable dashboards
  • Features and functions best suited for solopreneurs and small teams
  • Comprehensive freemium plan
  • Built-in chat feature for both private and public communication
  • Offers extensive features with the option to customize under the free plan.
  • Provides multiple options for project organization or individual tasks or team-based projects.
  • “Free forever” for unlimited tasks adn users for up to 100MB of storage

ClickUp Cons

  • Onboarding process can be complicated
  • No built-in video conferencing feature
  • Additional customizable features will require an annual fee
  • Platform can easily overwhelm new users

Screenshots

Zendesk Support Suite

ClickUp

Videos

Zendesk Support Suite

ClickUp

Top Alternatives

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4.0

Starting at $0

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Starting at $32.50

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Appy Pie

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Odoo Manufacturing

4.2

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nTask

4.4

Starting at $4

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Airtable

4.6

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Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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