Zoho Analytics vs Freshsales
Take a look at how
Zoho Analytics
and
Freshsales
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Zoho Analytics
scores
4.2
out of 5 from
198
reviews, while
Freshsales
has been rated
4.5
out of 5 from
1104
reviews.
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Zoho Analytics
4.2
( 198 )
Freshsales
4.5
( 1,104 )
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At a Glance
Overview
Zoho Analytics is a business intelligence tool that allows users to transform raw data into meaningful insights and visually appealing reports. It stands out from the competition with its intuitive interface, flexible data modeling capabilities, and seamless integration with other Zoho apps. With... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$30.00
/ month
Standard
$60.00
/ month
Premium
$145.00
/ month
Enterprise
$575.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
49.49%
Mid Market
43.43%
Enterprise
7.07%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
16
- Asana
- Bigin by Zoho CRM
- Calendar
- CloudTalk
- DocuSign
- Dropbox Business
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Workspace
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Excel
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Shopify
- Smith.ai Live Website Chat
- SurveyMonkey
- SurveySparrow
- SysTools IMAP Migration Tool
- Zoho Flow
- Zoho Inventory
- Zoho Invoice
- Zoho Marketing Automation
- Zoho People
- Zoho Sprints
Total integrations:
22
- Asana
- Bigin by Zoho CRM
- Calendar
- CloudTalk
- DocuSign
- Dropbox Business
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Workspace
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Excel
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Shopify
- Smith.ai Live Website Chat
- SurveyMonkey
- SurveySparrow
- SysTools IMAP Migration Tool
- Zoho Flow
- Zoho Inventory
- Zoho Invoice
- Zoho Marketing Automation
- Zoho People
- Zoho Sprints
Top Alternatives
Categories
Common categories include: Sales Analytics Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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