Zoho Analytics vs Freshsales
Take a look at how Zoho Analytics and Freshsales stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho Analytics scores 4.2 out of 5 from 198 reviews, while Freshsales has been rated 4.5 out of 5 from 1104 reviews.
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At a Glance
Overview
Zoho Analytics is a business intelligence tool that allows users to transform raw data into meaningful insights and visually appealing reports. It stands out from the competition with its intuitive interface, flexible data modeling capabilities, and seamless integration with other Zoho apps. With... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$30.00
/ month
Standard
$60.00
/ month
Premium
$145.00
/ month
Enterprise
$575.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
49.49%
Mid Market
43.43%
Enterprise
7.07%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
14
- Asana
- Bigin by Zoho CRM
- CloudTalk
- DocuSign
- Dropbox Business
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Google Workspace
- HubSpot Marketing Hub
- Intuit Mailchimp
- Mailmodo
- Microsoft 365
- Microsoft Excel
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Shopify
- SurveyMonkey
- SurveySparrow
- Zoho Flow
- Zoho Inventory
- Zoho Invoice
- Zoho People
Total integrations:
17
- Asana
- Bigin by Zoho CRM
- CloudTalk
- DocuSign
- Dropbox Business
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Google Workspace
- HubSpot Marketing Hub
- Intuit Mailchimp
- Mailmodo
- Microsoft 365
- Microsoft Excel
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Shopify
- SurveyMonkey
- SurveySparrow
- Zoho Flow
- Zoho Inventory
- Zoho Invoice
- Zoho People
Top Alternatives
Categories
Common categories include: Sales Analytics Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
