Zoho CRM Plus vs Freshsales
Take a look at how Zoho CRM Plus and Freshsales stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho CRM Plus scores 4.3 out of 5 from 41 reviews, while Freshsales has been rated 4.5 out of 5 from 1104 reviews.
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At a Glance
Overview
Zoho CRM Plus provides a customer experience platform that lets you bridge the gap between your sales, marketing, and customer service teams so that you can ensure a seamless and exceptional customer experience. Zoho CRM Plus fuses tools like intelligent chatbots, sales automation, visitor tracki... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Basic
$57.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
56.1%
Mid Market
34.15%
Enterprise
9.76%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
22
- Asana
- Basecamp
- Box
- Calendar
- CloudTalk
- DocuSign
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoToWebinar
- Google Drive
- Google Workspace
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Teams
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Slack
- Smith.ai Live Website Chat
- Stripe
- SurveyMonkey
- SurveySparrow
- Trello
- Twilio
- WooCommerce
- Xero
- Zapier
Total integrations:
22
- Asana
- Basecamp
- Box
- Calendar
- CloudTalk
- DocuSign
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoToWebinar
- Google Drive
- Google Workspace
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Teams
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Slack
- Smith.ai Live Website Chat
- Stripe
- SurveyMonkey
- SurveySparrow
- Trello
- Twilio
- WooCommerce
- Xero
- Zapier
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
