Zoho CRM vs Capsule CRM

Take a look at how Zoho CRM and Capsule CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho CRM scores 4.1 out of 5 from 2438 reviews, while Capsule CRM has been rated 4.6 out of 5 from 171 reviews.
Share
Findstack offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
Zoho CRM logo

Zoho CRM

4.1
(2,438)
Capsule CRM logo

Capsule CRM

4.6
(171)
At a Glance
Zoho CRM logo
Zoho CRM
Starting at:
$14.00/seat/month
Capsule CRM logo
Capsule CRM
Starting at:
$18.00/seat/month
Overview
Zoho CRM logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
Capsule CRM logo
Capsule CRM
Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Capsule CRM
View 7 images
Capsule CRM Screenshots
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
Zoho CRM logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
Capsule CRM logo
Capsule CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Professional
$18.00
per seat / month
Teams
$36.00
per seat / month
Enterprise
$54.00
per seat / month
See all pricing
Pros and Cons
Zoho CRM logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Capsule CRM logo
Capsule CRM
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Zoho CRM logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Capsule CRM logo
Capsule CRM
Small Business
94.15%
Mid Market
5.26%
Enterprise
0.58%
Deployment
Zoho CRM logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Capsule CRM logo
Capsule CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zoho CRM logo
Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Capsule CRM logo
Capsule CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zoho CRM logo
Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Capsule CRM logo
Capsule CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Zoho CRM logo
Zoho CRM
Total integrations: 37
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Clappia
  • Creatio
  • FreeAgent
  • FreshBooks
  • Gmail
  • GoTo Connect
  • GoToMeeting
  • Helpdesk
  • Hunter
  • Instapage
  • Involve.Me
  • JivoChat
  • Jotform
  • Landbot
  • Mailjet
  • Nextiva
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinecone
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop for Mac
  • Shift4Shop
  • SupportBee
  • Tidio
  • Unbounce
  • Xero
  • Zapier
  • Zoho Assist
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • ZoomInfo
Capsule CRM logo
Capsule CRM
Total integrations: 9
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Clappia
  • Creatio
  • FreeAgent
  • FreshBooks
  • Gmail
  • GoTo Connect
  • GoToMeeting
  • Helpdesk
  • Hunter
  • Instapage
  • Involve.Me
  • JivoChat
  • Jotform
  • Landbot
  • Mailjet
  • Nextiva
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinecone
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop for Mac
  • Shift4Shop
  • SupportBee
  • Tidio
  • Unbounce
  • Xero
  • Zapier
  • Zoho Assist
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • ZoomInfo
Top Alternatives
Zoho CRM logo
Zoho CRM
See all alternatives
Capsule CRM logo
Capsule CRM
See all alternatives
Company Details
Zoho CRM logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000
Capsule CRM logo
Capsule CRM
  • By Zestia
  • Located in Manchester, England
  • Founded in 2009