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At a Glance
Overview
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities invol... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Pinnacle
$0.00
/ year
Enterprise
$0.00
/ month
Team
$9.80
/ month
Business
$24.80
/ month
Pros and Cons
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Not the best tutorials for beginners
- Integrations can be a little clunky
- Easy to use Gantt charts
- Customizable dashboard and schedule
- Comprehensive reports and insights
- Time-tracking tools included
- Excellent customer service
- A little pricey
- Can be difficult to get used to at first
- Frequent reports of unresponsive support
- Recorded incidents of unreliable software functionality
Reviewer's Segments
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Small Business
37.25%
Mid Market
42.89%
Enterprise
19.86%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
37
- ActiveCollab
- Adobe Creative Cloud
- AppSumo
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Clappia
- Cloudzy
- Creatio
- Dropbox
- Evernote
- Gmail
- GoTo Connect
- GoToMeeting
- Google Workspace
- HubSpot
- Hunter
- Insightly CRM
- Instapage
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jira Core
- JivoChat
- Jotform
- Landbot
- Litmus
- Marketo
- Microsoft 365
- Microsoft Excel
- Microsoft Teams
- Nextiva
- Overloop
- Parallels Desktop For Mac
- Personio
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop for Mac
- Salesforce Content Management
- Shift4Shop
- SupportBee
- SurveyMonkey
- Tidio
- Unbounce
- Zoho Assist
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoom
- ZoomInfo
Total integrations:
25
- ActiveCollab
- Adobe Creative Cloud
- AppSumo
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Clappia
- Cloudzy
- Creatio
- Dropbox
- Evernote
- Gmail
- GoTo Connect
- GoToMeeting
- Google Workspace
- HubSpot
- Hunter
- Insightly CRM
- Instapage
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jira Core
- JivoChat
- Jotform
- Landbot
- Litmus
- Marketo
- Microsoft 365
- Microsoft Excel
- Microsoft Teams
- Nextiva
- Overloop
- Parallels Desktop For Mac
- Personio
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop for Mac
- Salesforce Content Management
- Shift4Shop
- SupportBee
- SurveyMonkey
- Tidio
- Unbounce
- Zoho Assist
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoom
- ZoomInfo
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Wrike, Inc.
- Located in San Jose, California, United States
- Founded in 2006
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