Freshsales vs Zoho Forms
Take a look at how
Freshsales
and
Zoho Forms
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Freshsales
scores
4.5
out of 5 from
1104
reviews, while
Zoho Forms
has been rated
4.4
out of 5 from
125
reviews.
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Methodology
Freshsales
4.5
( 1,104 )
Zoho Forms
4.4
( 125 )
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Zoho Forms is an online form-building tool that enables users to create custom forms and surveys for various purposes such as event registration, job applications, and customer feedback. Its integration with other Zoho apps, such as Zoho CRM and Zoho Invoice, allows for seamless data management a... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$12.00
/ month
Standard
$30.00
/ month
Professional
$60.00
/ month
Premium
$130.00
/ month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
64.0%
Mid Market
30.4%
Enterprise
5.6%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
22
- Asana
- Bigin by Zoho CRM
- Calendar
- CloudTalk
- DocuSign
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Sheets
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Excel
- Overloop
- PandaDoc
- PartnerStack
- PayPal Payments Pro
- Pinecone
- Reply
- Smith.ai Live Website Chat
- SurveySparrow
- Zoho Campaigns
- Zoho Cliq
- Zoho Desk
- Zoho Flow
- Zoho Sign
- Zoho Social
Total integrations:
11
- Asana
- Bigin by Zoho CRM
- Calendar
- CloudTalk
- DocuSign
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Sheets
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Excel
- Overloop
- PandaDoc
- PartnerStack
- PayPal Payments Pro
- Pinecone
- Reply
- Smith.ai Live Website Chat
- SurveySparrow
- Zoho Campaigns
- Zoho Cliq
- Zoho Desk
- Zoho Flow
- Zoho Sign
- Zoho Social
Top Alternatives
Categories
Common categories include: Online Form Builder Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
