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Adobe Experience Manager
Streamlined Digital Experience Management
4.0
(270)
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Adobe Experience Manager Reviews & Product Details

Adobe Experience Manager Overview
What is Adobe Experience Manager?

Adobe Experience Manager is a cloud-based content management solution to help businesses create websites, mobile applications, and web forms. The AI-enabled platform lets content creators create, manage, and deliver marketing content to customers using machine learning algorithms. Additionally, it enables content designers to create, modify or publish web pages using the in-context WYSIWYG interface and drag-and-drop functionality. 

Company Adobe
Year founded 1982
Company size 10,001+ employees
Headquarters San Jose, CA
Social Media
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What Adobe Experience Manager is best for?
How does Adobe Experience Manager compare to Adobe Bridge?
What are the pros and cons of Adobe Experience Manager?
Adobe Experience Manager Product Details
Capabilities
AI
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Adobe Experience Manager Features
API Access
Access Controls/Permissions
Activity Dashboard
Approval Workflow
Asset Categorization
Audit Trail
Batch Processing
Cloud Storage
Collaboration Tools
Content Library
Content Publishing
Customizable Branding
Data Import/Export
Drag & Drop Interface
Duplicate Detection
File Conversion
File Preview
Image Editing
Metadata Management
Mobile Access
Reporting & Analytics
Rights Management
Role-Based Permissions
Search & Filter
Tags/Keywords
Third-party Integrations
User Management
Version Control
Watermarking
Workflow Automation
Adobe Experience Manager Media
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Adobe Experience Manager Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 08, 2024
Adobe Experience Manager Logo
270 Adobe Experience Manager Reviews
4.0 out of 5
Enterprise (> 1000 emp.)
Jan 14, 2016
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"AEM Experience"
What do you like best about Adobe Experience Manager?

Scalability. It is pretty easy to add components and configure as needed. The HTML code editor makes it easy to import existing content your teams have already designed. Widgets are useful. Tree structure helps maintain several instances.

What do you dislike about Adobe Experience Manager?

Tree structure lacks organization. Navigation takes longer than it should across interfaces. Online editor does not automatically synchronize with your IDE, so a lot of manual work to keep things sync'd.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Client WebSphere site migration to content management hub. Very straightforward in customization.

Enterprise (> 1000 emp.)
Sep 15, 2015
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Easy to use; difficult to implement"
What do you like best about Adobe Experience Manager?

Very plug and play; easy to use once configured

What do you dislike about Adobe Experience Manager?

Implementation has been difficult and costly.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Ability to put publishing in hands of content producers is very helpful. Removes need for large front-end dev team.

Mid Market (51-1000 emp.)
Apr 27, 2018
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Adobe experience"
What do you like best about Adobe Experience Manager?

It was very organized and allowed for detailed tracking

What do you dislike about Adobe Experience Manager?

Very time consuming to understand and get trained

What problems is Adobe Experience Manager solving and how is that benefiting you?

Email A/B testing and tracking. Depending on audience subject line matters

Small Business (50 or fewer emp.)
Nov 08, 2022
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"I will not recommend AEM to my friends"
What do you like best about Adobe Experience Manager?

I like the idea of content structure in the AEM, like inline editing and template features. I like the Idea of visual content management when users can add or remove some components.

What do you dislike about Adobe Experience Manager?

It is cumbersome and has poor development documentation and support. The AEM uses a lot of obsolete and slow technologies like JCR, Sling. Also, I should mention that it is not Open Source.

What problems is Adobe Experience Manager solving and how is that benefiting you?

The main problem that AEM solves is content management, and in my humble opinion, it is doing not so well in this task. But if you invest a decent amount of effort you will able to reach your goals

Enterprise (> 1000 emp.)
May 12, 2021
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Asset navigation and document uploads, not very intuitive"
What do you like best about Adobe Experience Manager?

Provides a way to manage an online collection of PDF files that is visible to clients

What do you dislike about Adobe Experience Manager?

The platform lacks intuitive organization, consistency and no alpha order of your documents

What problems is Adobe Experience Manager solving and how is that benefiting you?

We are able to provide and manage a collection of PDF documents online

Enterprise (> 1000 emp.)
Jul 10, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Looks pretty, but needs work on discovery capabilities"
What do you like best about Adobe Experience Manager?

I like how easy it is to create collections in folders that are visually appealing. It is also very simple to upload assets.

What do you dislike about Adobe Experience Manager?

I don't like how there is not a "back" button. If you enter search terms, click on an asset to get a closer look, and then go back, you will lose your search terms and results. I also do not how it does not display the number of results in a search.

What problems is Adobe Experience Manager solving and how is that benefiting you?

We have temporarily solved the problem of where to put things.

Enterprise (> 1000 emp.)
Nov 08, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Horrible, ancient, confusing software"
What do you like best about Adobe Experience Manager?

I don't like anything about this, it's a frankenstein mix of acquired assets trying to be an enterprise product.

What do you dislike about Adobe Experience Manager?

It's confusing and difficult to use, it feels dated by at least a decade if not more. Nearly any CMS will perform better than this.

What problems is Adobe Experience Manager solving and how is that benefiting you?

It's being implemented as a replacement of another enterprise content management system. So far not benefitting at all from the installation.

Enterprise (> 1000 emp.)
Aug 23, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Unnecessarily Complicated and Temperamental"
What do you like best about Adobe Experience Manager?

AEM has a lot of flexibility and I guess the user facing side is ok.

What do you dislike about Adobe Experience Manager?

On Premise AEM/CRXE Lite is ridiculously rigid and over engineered. If you make one change to a workflow, inevitably, three others break. No offense to programmers, but it's obvious progammers designed it. In no way intuitive. Stupid nested data structure. Adobe wants you to use their OOTB functionality and retrofit your needs to it. When they snub your enhancement requests, you have no choice but to do custom code. They like to randomly take away useful features, like Search & Promote, leaving you out in the cold and scrambling to find a solution on your own. Does not play nice with non-Adobe software. God forbid you try to integrate with Salesforce. Double whammy. Adobe's documentation is rarely helpful. Lots of 404 pages on Adobe Experience League. It's poorly organized and either gives you not enough information or too much uber technical Adobe jargon that means nothing. Much like Apple, Adobe wants total indoctrination from its clients. Thousands of paid consulting hours evaporate in a few weeks, and usually the results are "upgrade to (significantly more expensive) AEM CaaS, buy this add-on, buy this other add-on... If it sounds like I have an axe to grind, it's because I do.

What problems is Adobe Experience Manager solving and how is that benefiting you?

It was well in place when I started at my company. I would dump it in a minute It's way too complicated, unintuitive, and the learning curve is huge. It causes more problems than solutions and there are much easier, less expensive platforms that would do the job.

Enterprise (> 1000 emp.)
Oct 07, 2016
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"OS CMSs are not Free too, Does'nt mean go with Pricey Dead stuff bcoz of its Entriprise Marketing"
What do you like best about Adobe Experience Manager?

Except that its only one jar and only takes a click to start your nightmare, Nothing good here.

What do you dislike about Adobe Experience Manager?

Marketed as the best CMS and with many other huge claims, most of them are half truths if not flat lies. Marketed as OSGi, AEM in reality falls flat on key feature of OSGi, like ability of handling dependencies to the same library but with different versions. JCR is like filesystem but not truly a file system and this causes you lot of pain. TouchUI is said to be the future and but classicUI is what you will be using in reality, as TouchUI is not yet right there. Many features can only be used in theory like iParasys(designer's nightmare) for responsive design. Its an old system and hence has its not own legacy issues, as they have shied away from complete re-writing of the system. You pay a hefty price for license and will go through huge pain for implementing it. Maintenance is not easy as training staff is costly, it has a long learning curve and skilled consultants are again pricey and hard to find. To gain anything out of the power of this Monster you will probably need new Infrastructure and architecture which again can be costly. And the Marketing never stops, they try to sell you target and cloud services and other stuff.

What problems is Adobe Experience Manager solving and how is that benefiting you?

This system might be good for intranet sites and govt sites which are fairly static, something like sharepoint or any old java based cms might be used for. But not a fit for many other USE CASES like eCommerce. Open source CMSs are free, as in free Cat. You still need to feed the free Cat . But AEM is pricey, as in a Pricey Elephant. And a Pricey Elephant takes lot more than a Cat.

Enterprise (> 1000 emp.)
Sep 11, 2015
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Adobe EM for brand portal DAM"
What do you like best about Adobe Experience Manager?

As an web platform, AEM offers great flexibility for developers.

What do you dislike about Adobe Experience Manager?

As a stand-alone brand portal, AEM lacks the out-of-the-box features included in most DAM systems such as robust metadata management, duplicate recognition, advanced search functions.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Stand-alone, password-protected DAM for marketing assets.

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