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Adobe Experience Manager Logo
Adobe Experience Manager
Streamlined Digital Experience Management
4.0
(270)
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Adobe Experience Manager Reviews & Product Details

Adobe Experience Manager Overview
What is Adobe Experience Manager?

Adobe Experience Manager is a cloud-based content management solution to help businesses create websites, mobile applications, and web forms. The AI-enabled platform lets content creators create, manage, and deliver marketing content to customers using machine learning algorithms. Additionally, it enables content designers to create, modify or publish web pages using the in-context WYSIWYG interface and drag-and-drop functionality. 

Company Adobe
Year founded 1982
Company size 10,001+ employees
Headquarters San Jose, CA
Social Media
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Adobe Experience Manager Product Details
Capabilities
AI
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Adobe Experience Manager Features
API Access
Access Controls/Permissions
Activity Dashboard
Approval Workflow
Asset Categorization
Audit Trail
Batch Processing
Cloud Storage
Collaboration Tools
Content Library
Content Publishing
Customizable Branding
Data Import/Export
Drag & Drop Interface
Duplicate Detection
File Conversion
File Preview
Image Editing
Metadata Management
Mobile Access
Reporting & Analytics
Rights Management
Role-Based Permissions
Search & Filter
Tags/Keywords
Third-party Integrations
User Management
Version Control
Watermarking
Workflow Automation
Adobe Experience Manager Media
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Adobe Experience Manager 1
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Adobe Experience Manager Screenshots
Adobe Experience Manager screenshot 1
Adobe Experience Manager screenshot 2
Adobe Experience Manager screenshot 3
Adobe Experience Manager screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 21, 2025
Adobe Experience Manager Logo
270 Adobe Experience Manager Reviews
4.0 out of 5
Mid Market (51-1000 emp.)
Dec 02, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"A Powerhouse for our Marketing Team"
What do you like best about Adobe Experience Manager?

It's like having a sophisticated command center that aligns perfectly with our intricate project needs. For targeting demographics and user preferences, the features it offers have been enabling and empowering our marketing team really well.

What do you dislike about Adobe Experience Manager?

However, it's not all smooth sailing. For starters, its complexity, for non-marketing team team members, can be quite daunting. And then there's the cost factor, it's definitely an investment, making it a bit of a stretch for smaller projects.

What problems is Adobe Experience Manager solving and how is that benefiting you?

AEM has transformed how we handle digital projects because all teams are now aligned. It's like having a digital assets manager that ensures efficiency and consistency in our content delivery. Our project communication lines have become more streamlined, and maintaining a unified brand voice across various projects is now much more manageable.

Small Business (50 or fewer emp.)
Dec 01, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Content Management Simplified for All"
What do you like best about Adobe Experience Manager?

AEM has been super useful for doing targetted marketing. Handling the web-content has been easy and the integration with the Adobe suite makes the work flow to be efficient.

What do you dislike about Adobe Experience Manager?

The complexity and features it offers are great but it is overwhelming not knowing where to start.The costing for this tool might not be for everyone.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Repetitive tasks have gone due to the automation feature and due to this, a lot of time is going towards brainstorming to create great campaigns. Furthermore, because of the automation features, scalability is no longer a worry and is easily manageable.

Mid Market (51-1000 emp.)
Nov 11, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"AEM offers a user-friendly interface & streamlined content management, enhancing digital workflows."
What do you like best about Adobe Experience Manager?

Intuitive interface and robust content management features. It simplifies the process of creating and managing digital content, enhancing overall workflow efficiency.

What do you dislike about Adobe Experience Manager?

The licensing fees and additional expenses for advanced features may be a concern for smaller businesses or organizations with budget constraints.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Addresses content efficiency, streamlines digital workflows, and offers a user-friendly interface. This results in a more consistent web presence and responsive content delivery, improving overall efficiency and user experience.

Small Business (50 or fewer emp.)
Oct 18, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Wonderful digital experience with adobe experience manager it’s easy to use and to integrate."
What do you like best about Adobe Experience Manager?

Majorly Adobe Experience manager is easy to use and to integrate. Adobe provides user friendly dashboard which help me alot to check the data and create reports.

What do you dislike about Adobe Experience Manager?

It's sometime costly to buy and integration is difficult in some cases

What problems is Adobe Experience Manager solving and how is that benefiting you?

1.First of all it's easy to integrate. 2. It provides personalized content. 3. It's ability to target customers easily. 4. Flexibility and scalability

Small Business (50 or fewer emp.)
May 23, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Deep content management with ease"
What do you like best about Adobe Experience Manager?

There is a lot of great features that Adobe Experience Manager offers. For a large scale organization, there are deep and end-to-end content management capabilities.

What do you dislike about Adobe Experience Manager?

While the features are deep and fleshed out, it can prove to be overwhelming to the average user. Also, the cost can prove to be too much for smaller organizations with limited budgets.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Content distribution consistently and effectively can be difficult without a streamlined and end-to-end solution, Adobe Experience Manager helps with this. The automation features are also a life saver.

Enterprise (> 1000 emp.)
May 04, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great platform for large organizations that own a number of websites"
What do you like best about Adobe Experience Manager?

The structure of website management and using regional websites is the best. So, AEM is excellent for entities with more sites, users and employees.

What do you dislike about Adobe Experience Manager?

The backend work is more complicated than other platforms and tools like Wordpress, Drupal or Joomla.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Managing the regional and global websites is so easy with AEM. User roles are also significant!

Enterprise (> 1000 emp.)
Sep 30, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great for quick content updates"
What do you like best about Adobe Experience Manager?

Intelligent Search Approach, easy filtering information to quick results.

What do you dislike about Adobe Experience Manager?

Quite complex for non-technical users and cost is high for medium and low end companies to afford.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Helping client update the content and the UX designs.

Enterprise (> 1000 emp.)
Sep 05, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Powerful digital experience"
What do you like best about Adobe Experience Manager?

Adobe experience manager has been helpful in getting our digital experiences consistent across channels.

What do you dislike about Adobe Experience Manager?

The interface is not intuitive, and ramp-up for new hires is significant compared to our old platform.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Build a more consistent customer experience, digital asset management, content creation.

Enterprise (> 1000 emp.)
Apr 03, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easy to use for content management and web vertical build-outs; impossible for size charts"
What do you like best about Adobe Experience Manager?

Uploading images from scene7 was easy to use, and adding components like curated left navigations, banners, CTA's, etc. was always breezy. I liked how the TLPs were listed week by week - it made it easy for visual people to look at changing promotions. Switching between preview mode and editing mode was simple, and activating new changes almost always took immediately to the site as opposed to an hour, or 24 hours; that was probably my favorite part of the entire app, was how quick changes could be made to the site. Overall I found it to be a pretty application to use, and I would recommend to somebody within graphic design, web design, online merchandising, digital retail marketing, etc. Especially if you work within apparel retail.

What do you dislike about Adobe Experience Manager?

It was really difficult to build size charts in ASAP, so much so that I almost avoided the task altogether. There needs to be a better way to copy and paste from other size charts or upload templates or something, other than starting from scratch each time. Also, it could be really difficult to find where your page was depending on how many separate verticals there were within your site/business. Also, I thought it was really frustrating you could only copy and paste within one page's TLP listing, and couldn't carry a component between verticals (i.e. If I created a drop-down trending section on the women's clothing left navigation, I couldn't copy and paste it onto the plus size clothing page.) Lastly, when there was an engineering issue, or something wasn't loading to the page, the team was almost non-responsive and completely unhelpful - probably the easiest fix on this list.

What problems is Adobe Experience Manager solving and how is that benefiting you?

I was ensuring the women's clothing page was designed and set for upcoming weeks, along with the graphic design and digital marketing teams. I used it to manage promotional imagery and taxonomy attributes.

Mid Market (51-1000 emp.)
Mar 27, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Useful tool"
What do you like best about Adobe Experience Manager?

It is quite a handy tool that is versatile in its use - although i was so far using it only for brief reports

What do you dislike about Adobe Experience Manager?

Could be more user friendly in terms of accomodating new users on how to use it

What problems is Adobe Experience Manager solving and how is that benefiting you?

Company reports

Small Business (50 or fewer emp.)
Feb 15, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Seamless integration"
What do you like best about Adobe Experience Manager?

Increased volume of content in shorter time

What do you dislike about Adobe Experience Manager?

If unfamiliar with adobe products complicated interface

What problems is Adobe Experience Manager solving and how is that benefiting you?

More uniform experience for customers.

Enterprise (> 1000 emp.)
Oct 31, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"easy and detailed"
What do you like best about Adobe Experience Manager?

it is easy to navigate with both simiplified and complex solutions

What do you dislike about Adobe Experience Manager?

it could have more pen like features to really sell in the documetn capes

What problems is Adobe Experience Manager solving and how is that benefiting you?

document and client paperwork

Enterprise (> 1000 emp.)
Aug 04, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Complex and adaptable"
What do you like best about Adobe Experience Manager?

Now that our in house developers have worked through the components we need, I like the ease of drag and drop components versus HTML coding.

What do you dislike about Adobe Experience Manager?

I dislike that while building pages, the components freeze sometimes.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Merchandising needs, ecommerce platform.

Small Business (50 or fewer emp.)
May 15, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Uses AEM to edit content of the local pages of a National Franchise"
What do you like best about Adobe Experience Manager?

It's easy to keep pages on-brand with website

What do you dislike about Adobe Experience Manager?

Minimal customization. The site is very confined to the components selected and they don't have the best responsiveness.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Using AEM to manage website content of the local pages of a national franchise. It is easy for corporate to maintain the branding of the webpages, and easy for us to not need web developer resources.

Enterprise (> 1000 emp.)
Apr 12, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Fully featured, but not as flexible unless you use Adobe everything"
What do you like best about Adobe Experience Manager?

Robust integrations with other Adobe products, lots of functionality

What do you dislike about Adobe Experience Manager?

More challenging to find developers comfortable/familiar with building components for AEM. Other solutions provides more out of the box as well as more flexible (eg WP)

What problems is Adobe Experience Manager solving and how is that benefiting you?

Host our website (and many international versions)

Enterprise (> 1000 emp.)
Jan 27, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Powerful product to use"
What do you like best about Adobe Experience Manager?

Integration with the adobe marketing cloud

What do you dislike about Adobe Experience Manager?

Lack of documentation and difficult to find related resources

What problems is Adobe Experience Manager solving and how is that benefiting you?

Content management. We achieved a business solution that is not only scalable but also easy to use and manage.

Small Business (50 or fewer emp.)
Dec 15, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Efficient product "
What do you like best about Adobe Experience Manager?

This product is effective in helping our team. We are satisfied with the comments coming from each department.

What do you dislike about Adobe Experience Manager?

The training metrics are confusing for some new hires.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Problems with efficient data collection.

Mid Market (51-1000 emp.)
Nov 07, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Reliable product"
What do you like best about Adobe Experience Manager?

Simple to use and built on a powerful platform. Interface is very friendly and the technology seems to be keeping up with the innovation and demands of the market.

What do you dislike about Adobe Experience Manager?

Sometimes I have issues with the single sign-on or the remember me functions. Even though I have the option selected, I am still required to login multiple times. Not a big issue but more of an annoyance.

What problems is Adobe Experience Manager solving and how is that benefiting you?

The biggest thing is realizing what the experience is like for our consumers and customers. It helps put in perspective for the organization what the experience is like for the consumer and to help design products from a consumer first perspective.

Mid Market (51-1000 emp.)
Oct 26, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Improving, but have used better"
What do you like best about Adobe Experience Manager?

I like that it offers formatting tools with an interface similar to Microsoft Word.

What do you dislike about Adobe Experience Manager?

It is prone to errors, is slow, can take a long time to load, is time-consuming, has intermittent glitches.

What problems is Adobe Experience Manager solving and how is that benefiting you?

It enables me to post news and images to our websites.

Mid Market (51-1000 emp.)
Oct 03, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Robust Platform "
What do you like best about Adobe Experience Manager?

It's a very robust ecommerce platform that can integrate well with many of the other Adobe suite of products.

What do you dislike about Adobe Experience Manager?

We haven't fully integrated with the Touch UI and the navigation around the backend can be a bit clunky. Tags for product set up are helpful, but would get clunky with a large product catalog.

What problems is Adobe Experience Manager solving and how is that benefiting you?

It's a robust ecommerce platform and helped us solve our content management problems. Once we fully integrate some of the other Adobe products such as Search & Promote & Adobe Sensei and upgrade to the touch UI, we'll really be able to fully take advantage of the capabilities.

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