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Adobe Experience Manager Digital Asset Management Software logo
Adobe Experience Manager
Streamlined Digital Experience Management
4.0

( 270 )

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Adobe Experience Manager Reviews: 4.0/5 — Solid Choice

Adobe Experience Manager Overview
What is Adobe Experience Manager?

Adobe Experience Manager is a cloud-based content management solution to help businesses create websites, mobile applications, and web forms. The AI-enabled platform lets content creators create, manage, and deliver marketing content to customers using machine learning algorithms. Additionally, it enables content designers to create, modify or publish web pages using the in-context WYSIWYG interface and drag-and-drop functionality. 

Company Adobe
Year founded 1982
Company size 10,001+ employees
Headquarters San Jose, CA
Social Media
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What Adobe Experience Manager is best for?
How does Adobe Experience Manager compare to Adobe Premiere Pro?
What are the pros and cons of Adobe Experience Manager?
Adobe Experience Manager Product Details
Capabilities
AI
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Adobe Experience Manager Features
Access Controls/Permissions
Activity Dashboard
API Access
API or SDK access
Approval Workflow
Asset Categorization
Audit logging / admin controls
Audit Trail
Batch Processing
Bring-your-own storage (S3 or others)
Cloud-based file storage with streaming / mount (cloud NAS)
Cloud Storage
Adobe Experience Manager Media
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Adobe Experience Manager 1
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Adobe Experience Manager Screenshots
Adobe Experience Manager screenshot 1
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Last updated: September 07, 2026
Adobe Experience Manager Digital Asset Management Software logo
270 Adobe Experience Manager Reviews
4.0 out of 5
Enterprise (> 1000 emp.)
Nov 14, 2017
 Source
Overall Rating:
3.0
JG
Juan Ignacio G.
Seo Senior And Ecommerce Analyst
Share
"It is very editable but a bit slow"
What do you like best about Adobe Experience Manager?

The best thing about this web administrator is the possibility of editing or modifying things within each internal page of the site with just clicking and moving the mouse; The creation of editable spaces is simple and there are many modifiable features within the options. It is also important to note that sharing with many users does not present problems and full or restrictive permits can be given depending on who enters

What do you dislike about Adobe Experience Manager?

The tool itself is slow and heavy for quick changes. In addition many minor changes such as Titles and Descriptions require unnecessary steps for approval, which influences this slow process that characterizes AEM

What problems is Adobe Experience Manager solving and how is that benefiting you?

One of the clients of the agency used this tool to manage their site and gave me full access. I focus on modification of Meta Data but I have also made design modifications.

Mid Market (51-1000 emp.)
Oct 21, 2016
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Powereful tool, must be used by the right hands"
What do you like best about Adobe Experience Manager?

As with almost all Adobe products, AEM is a very powerful tool. It can make working with other Aodbe products very seamless.

What do you dislike about Adobe Experience Manager?

As with most Adobe products a certain amount of understanding is required in order to get where you want. If you do not have a goal, and just want to look around, it is very intimidating

What problems is Adobe Experience Manager solving and how is that benefiting you?

AEM helped unite our content with our website and mobile app. Now we can generate content using many different Adobe products and AEM ties them all together.

Enterprise (> 1000 emp.)
Oct 20, 2016
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"AEM from an Analysts View"
What do you like best about Adobe Experience Manager?

I like the ability you have to take a tool that can take a hard difficult technical process and make that process simple and easy to implement.

What do you dislike about Adobe Experience Manager?

There are some restrictions for what you can do with the product.

What problems is Adobe Experience Manager solving and how is that benefiting you?

We solved implementation of analytics tracking and that allows for us to put code in easier.

Enterprise (> 1000 emp.)
Jan 09, 2015
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Flexible but Frustrating"
What do you like best about Adobe Experience Manager?

Even though much of its capabilities are more developer friendly than avg-user friendly, it's a flexible platform that always accommodates. I like the content tree and seeing DAM photos in context.

What do you dislike about Adobe Experience Manager?

It could be a lot more WYSIWYG than it is.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Multiple websites, multiple needs for content, content sharing. Benefits are in the close-knit structure of sites.

Mid Market (51-1000 emp.)
May 16, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Too complicated to use and to maintain. Modern CMS are better choice"
What do you like best about Adobe Experience Manager?

I can't think of anything, Maybe it uses Java and enterprise world really loves Java

What do you dislike about Adobe Experience Manager?

- It is too heavy to use. - It is a left-over of an era where everything should be run on Java ( I remember google wave) - requires you to learn stuff that is not useful somewhere else like OSGi and such - Not sure if spring supports this, and Spring is the golden framework for App dev in Java(Yeah we have Quarkus and Micronaut but they are not as popular as Spring)

What problems is Adobe Experience Manager solving and how is that benefiting you?

Maybe easier management of Enterprise content?

Mid Market (51-1000 emp.)
May 10, 2023
 Source
Overall Rating:
2.5
ibrahim a. avatar
Ibrahim A.
Senior Project Architect
Share
"good"
What do you like best about Adobe Experience Manager?

should have more resorses for connection

What do you dislike about Adobe Experience Manager?

not all the tools free should have more tools useful

What problems is Adobe Experience Manager solving and how is that benefiting you?

it's solving the low quality of jpg and it's usful for persentation the work

Enterprise (> 1000 emp.)
Mar 14, 2023
 Source
Overall Rating:
2.5
Melinda H. avatar
Melinda H.
Sr. Director, Digital Marketing
Share
"overly complicated and resource contrained"
What do you like best about Adobe Experience Manager?

I like that it is a platform with many integrations that are essentially out of the box with vendors. It makes it easier to connect applications and the ability to leverage other adobe tools more seamlessly.

What do you dislike about Adobe Experience Manager?

it's overly complicated to use, and it is a challenge to find AEM developers that can easily do dev work on the site. It takes more resources to run it and the cost of the tool is so much that it makes it challenging to hire those additional resources.

What problems is Adobe Experience Manager solving and how is that benefiting you?

AEM solves the problem of needing a platform to host our websites in multiple languages. We are able to manage the multiple sites and the integrations with the other tools makes it easier than it would be if we were not using AEM in some cases.

Mid Market (51-1000 emp.)
Apr 09, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Welcome addition "
What do you like best about Adobe Experience Manager?

It streamlines and standardizes the processes throughout an organization

What do you dislike about Adobe Experience Manager?

harder to implement for smaller businesses (more suited for larger corps)

What problems is Adobe Experience Manager solving and how is that benefiting you?

offers a way to review workflows, publish, relate, show, and standardize workflows

Enterprise (> 1000 emp.)
Jan 04, 2018
 Source
Overall Rating:
2.5
LH
Lulu H.
Founder
Share
"Good product"
What do you like best about Adobe Experience Manager?

The user interface of the software is intuitive and the experience is user friendly.

What do you dislike about Adobe Experience Manager?

It seems like there are constantly bug issues.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Easy for content uploads but always having bug issues.

Enterprise (> 1000 emp.)
Dec 26, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"I want more control!"
What do you like best about Adobe Experience Manager?

AEM was very easy to learn and begin building web pages.

What do you dislike about Adobe Experience Manager?

I'm not sure if it the way our developers set it up, but I don't have much control over the CSS or HTML within components.

What problems is Adobe Experience Manager solving and how is that benefiting you?

I am quickly able to build a landing page that looks and feels like the rest of our site.

Enterprise (> 1000 emp.)
Dec 13, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"AEM Offers Adequate Functionality without Bells and Whistles"
What do you like best about Adobe Experience Manager?

The DAM software allows for our design team to edit variable content in fixed templates, which allows us better control and brand continuity overall.

What do you dislike about Adobe Experience Manager?

They don't have enough training resources and everything has to be purchased a la carte. This makes for a much longer trajectory for platform development.

What problems is Adobe Experience Manager solving and how is that benefiting you?

We are using AEM for online publishing and asset management.

Enterprise (> 1000 emp.)
Oct 23, 2016
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Adobe Scene7 Review"
What do you like best about Adobe Experience Manager?

I like that Scene7 can host different accounts/companies within their system which makes it a more holistic experience that can store a wide range of content and media assets in their portal.

What do you dislike about Adobe Experience Manager?

I dislike that Scene7 can be clunky to use and load time is long.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Business problems include renaming all assets for consistency across the brand.

Mid Market (51-1000 emp.)
Sep 01, 2016
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Beautifully streamlined"
What do you like best about Adobe Experience Manager?

Loved the way it was so easy to build pages and integrate our branding.

What do you dislike about Adobe Experience Manager?

The price. We loved the product but ended up going with someone else for price point.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Nonprofit - needed a better platform and web developing.

Enterprise (> 1000 emp.)
Jan 14, 2016
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"AEM Experience"
What do you like best about Adobe Experience Manager?

Scalability. It is pretty easy to add components and configure as needed. The HTML code editor makes it easy to import existing content your teams have already designed. Widgets are useful. Tree structure helps maintain several instances.

What do you dislike about Adobe Experience Manager?

Tree structure lacks organization. Navigation takes longer than it should across interfaces. Online editor does not automatically synchronize with your IDE, so a lot of manual work to keep things sync'd.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Client WebSphere site migration to content management hub. Very straightforward in customization.

Mid Market (51-1000 emp.)
Dec 30, 2015
 Source
Overall Rating:
2.5
RB
Roger B.
Engineering Lead, Aem
Share
"Good WCMS"
What do you like best about Adobe Experience Manager?

As far as enterprise WCMS go AEM is second to none. It features a rich authoring experience with more features and plugins than you could ever need.

What do you dislike about Adobe Experience Manager?

It is a niche environment so finding support and good developers can be difficult at times. Also documentation and Adobe Professional Services are poor.

What problems is Adobe Experience Manager solving and how is that benefiting you?

I have rolled out AEM at half a dozen Fortune 500 companies and they want the same thing. Quick time to market and easy content marketing through all web channels.

Enterprise (> 1000 emp.)
Sep 16, 2015
 Source
Overall Rating:
2.5
Tim M. avatar
Tim M.
Director, Global Digital Marketing
Share
"Have used Adobe Experience Manager since when it was CQ5"
What do you like best about Adobe Experience Manager?

Extremely powerful platform that integrates with other Adobe products. If developing a structured standardized site it helps lock down the authoring environment. Integrates well with translation platforms.

What do you dislike about Adobe Experience Manager?

Requires a developer to make what seems like simple changes. The DAM included is somewhat limited. Must have a Java developer available to take full advantage of the platform.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Creating a website for our company to drive leads and provide support for existing customers. Increased leads from organic search

Enterprise (> 1000 emp.)
Sep 15, 2015
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Easy to use; difficult to implement"
What do you like best about Adobe Experience Manager?

Very plug and play; easy to use once configured

What do you dislike about Adobe Experience Manager?

Implementation has been difficult and costly.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Ability to put publishing in hands of content producers is very helpful. Removes need for large front-end dev team.

Enterprise (> 1000 emp.)
Nov 09, 2018
 Source
Overall Rating:
2.0
MK
Maryna K.
Global Digital Marketing Specialist
Share
"Clumsy and awkward "
What do you like best about Adobe Experience Manager?

Not provided

What do you dislike about Adobe Experience Manager?

Not provided

What problems is Adobe Experience Manager solving and how is that benefiting you?

Not provided

Mid Market (51-1000 emp.)
Apr 27, 2018
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Adobe experience"
What do you like best about Adobe Experience Manager?

It was very organized and allowed for detailed tracking

What do you dislike about Adobe Experience Manager?

Very time consuming to understand and get trained

What problems is Adobe Experience Manager solving and how is that benefiting you?

Email A/B testing and tracking. Depending on audience subject line matters

Small Business (50 or fewer emp.)
Nov 08, 2022
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"I will not recommend AEM to my friends"
What do you like best about Adobe Experience Manager?

I like the idea of content structure in the AEM, like inline editing and template features. I like the Idea of visual content management when users can add or remove some components.

What do you dislike about Adobe Experience Manager?

It is cumbersome and has poor development documentation and support. The AEM uses a lot of obsolete and slow technologies like JCR, Sling. Also, I should mention that it is not Open Source.

What problems is Adobe Experience Manager solving and how is that benefiting you?

The main problem that AEM solves is content management, and in my humble opinion, it is doing not so well in this task. But if you invest a decent amount of effort you will able to reach your goals

Enterprise (> 1000 emp.)
May 12, 2021
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Asset navigation and document uploads, not very intuitive"
What do you like best about Adobe Experience Manager?

Provides a way to manage an online collection of PDF files that is visible to clients

What do you dislike about Adobe Experience Manager?

The platform lacks intuitive organization, consistency and no alpha order of your documents

What problems is Adobe Experience Manager solving and how is that benefiting you?

We are able to provide and manage a collection of PDF documents online

Enterprise (> 1000 emp.)
Jul 10, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Looks pretty, but needs work on discovery capabilities"
What do you like best about Adobe Experience Manager?

I like how easy it is to create collections in folders that are visually appealing. It is also very simple to upload assets.

What do you dislike about Adobe Experience Manager?

I don't like how there is not a "back" button. If you enter search terms, click on an asset to get a closer look, and then go back, you will lose your search terms and results. I also do not how it does not display the number of results in a search.

What problems is Adobe Experience Manager solving and how is that benefiting you?

We have temporarily solved the problem of where to put things.

Enterprise (> 1000 emp.)
Nov 08, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Horrible, ancient, confusing software"
What do you like best about Adobe Experience Manager?

I don't like anything about this, it's a frankenstein mix of acquired assets trying to be an enterprise product.

What do you dislike about Adobe Experience Manager?

It's confusing and difficult to use, it feels dated by at least a decade if not more. Nearly any CMS will perform better than this.

What problems is Adobe Experience Manager solving and how is that benefiting you?

It's being implemented as a replacement of another enterprise content management system. So far not benefitting at all from the installation.

Enterprise (> 1000 emp.)
Aug 23, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Unnecessarily Complicated and Temperamental"
What do you like best about Adobe Experience Manager?

AEM has a lot of flexibility and I guess the user facing side is ok.

What do you dislike about Adobe Experience Manager?

On Premise AEM/CRXE Lite is ridiculously rigid and over engineered. If you make one change to a workflow, inevitably, three others break. No offense to programmers, but it's obvious progammers designed it. In no way intuitive. Stupid nested data structure. Adobe wants you to use their OOTB functionality and retrofit your needs to it. When they snub your enhancement requests, you have no choice but to do custom code. They like to randomly take away useful features, like Search & Promote, leaving you out in the cold and scrambling to find a solution on your own. Does not play nice with non-Adobe software. God forbid you try to integrate with Salesforce. Double whammy. Adobe's documentation is rarely helpful. Lots of 404 pages on Adobe Experience League. It's poorly organized and either gives you not enough information or too much uber technical Adobe jargon that means nothing. Much like Apple, Adobe wants total indoctrination from its clients. Thousands of paid consulting hours evaporate in a few weeks, and usually the results are "upgrade to (significantly more expensive) AEM CaaS, buy this add-on, buy this other add-on... If it sounds like I have an axe to grind, it's because I do.

What problems is Adobe Experience Manager solving and how is that benefiting you?

It was well in place when I started at my company. I would dump it in a minute It's way too complicated, unintuitive, and the learning curve is huge. It causes more problems than solutions and there are much easier, less expensive platforms that would do the job.

Enterprise (> 1000 emp.)
Oct 07, 2016
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"OS CMSs are not Free too, Does'nt mean go with Pricey Dead stuff bcoz of its Entriprise Marketing"
What do you like best about Adobe Experience Manager?

Except that its only one jar and only takes a click to start your nightmare, Nothing good here.

What do you dislike about Adobe Experience Manager?

Marketed as the best CMS and with many other huge claims, most of them are half truths if not flat lies. Marketed as OSGi, AEM in reality falls flat on key feature of OSGi, like ability of handling dependencies to the same library but with different versions. JCR is like filesystem but not truly a file system and this causes you lot of pain. TouchUI is said to be the future and but classicUI is what you will be using in reality, as TouchUI is not yet right there. Many features can only be used in theory like iParasys(designer's nightmare) for responsive design. Its an old system and hence has its not own legacy issues, as they have shied away from complete re-writing of the system. You pay a hefty price for license and will go through huge pain for implementing it. Maintenance is not easy as training staff is costly, it has a long learning curve and skilled consultants are again pricey and hard to find. To gain anything out of the power of this Monster you will probably need new Infrastructure and architecture which again can be costly. And the Marketing never stops, they try to sell you target and cloud services and other stuff.

What problems is Adobe Experience Manager solving and how is that benefiting you?

This system might be good for intranet sites and govt sites which are fairly static, something like sharepoint or any old java based cms might be used for. But not a fit for many other USE CASES like eCommerce. Open source CMSs are free, as in free Cat. You still need to feed the free Cat . But AEM is pricey, as in a Pricey Elephant. And a Pricey Elephant takes lot more than a Cat.

Enterprise (> 1000 emp.)
Dec 29, 2015
 Source
Overall Rating:
1.0
JM
Jonathan M.
Senior Ui/Ux Developer
Share
"Worst CMS possible. Surprised this is what Adobe came up with."
What do you like best about Adobe Experience Manager?

Absolutely nothing. This software is complete garbage.

What do you dislike about Adobe Experience Manager?

Pretty much everything. This is a front-end developers worst nightmare. Even with training our team struggled to understand how to use this CMS. What benefit it actually brings for its price is still a mystery to me.

What problems is Adobe Experience Manager solving and how is that benefiting you?

This tool has had no bearing, in my opinion to our solutions to problems or the realization of any benefits for the company.

Enterprise (> 1000 emp.)
Sep 11, 2015
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Adobe EM for brand portal DAM"
What do you like best about Adobe Experience Manager?

As an web platform, AEM offers great flexibility for developers.

What do you dislike about Adobe Experience Manager?

As a stand-alone brand portal, AEM lacks the out-of-the-box features included in most DAM systems such as robust metadata management, duplicate recognition, advanced search functions.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Stand-alone, password-protected DAM for marketing assets.

Mid Market (51-1000 emp.)
Jan 08, 2015
 Source
Overall Rating:
1.0
JS
Josh S.
Sr. Web Developer
Share
"Trained on AEM for Enterprise Environment"
What do you like best about Adobe Experience Manager?

I liked the on-site training given by Adobe's staff. They were knowledgeable and thorough. I liked the ability to create separate mobile and desktop templates.

What do you dislike about Adobe Experience Manager?

I dislike how overly complex it is to build an easily maintainable CMS. What takes a week in WordPress or Drupal, takes months in AEM. Developers have to build the text boxes, submit buttons and edit screens for users. This adds additional time and complexity to implementing anything. Most CMS systems are not "out-of-the-box" solutions but this is beyond "custom".

What problems is Adobe Experience Manager solving and how is that benefiting you?

The problem we are solving is moving from a home grown solution to an enterprise solution. The benefits we hope to see come from the approval process queue and ability to generate more dynamic content.

Mid Market (51-1000 emp.)
Jan 07, 2015
 Source
Overall Rating:
1.0
RT
Raymond T.
Senior Software Engineer
Share
"Overly Complicated / Huge time and effort to set up properly"
What do you like best about Adobe Experience Manager?

Platform was highly customizable, has tons of features build like versioning, workflow, roles, permissions

What do you dislike about Adobe Experience Manager?

Platform requires engineers to set up templates. Templates are not straightforward to create.

What problems is Adobe Experience Manager solving and how is that benefiting you?

We want our non-engineers to be able to make updates to the website

Enterprise (> 1000 emp.)
Nov 21, 2014
 Source
Overall Rating:
1.0
Taylar M. avatar
Taylar M.
Managing Advisor, Social Media Manager
Share
"Using Adobe Experience Manager (CQ): A "so-so" experience"
What do you like best about Adobe Experience Manager?

CQ's initial layout, after logging in, is standardized and easy to navigate. The categorical folders and setup make it easy to find what you are looking for.

What do you dislike about Adobe Experience Manager?

Making changes on a test landing page within CQ is often hard to do. I have found the sidekick feature very temperamental and, often, confusing. Assuring that there are less glitches and chances of the sidekick crashing, or not showing up in the first place, would be very helpful.

What problems is Adobe Experience Manager solving and how is that benefiting you?

I have used CQ5 to post news materials to my organization's website. It makes the materials look seamless online, but, again, has been very temperamental and difficult to deal with.