BambooHR Reviews: 4.5/5 — Highly Rated

BambooHR is very easy to implement and use. Their customer support is great and always very helpful. They have multiple features and we use most of them. It's nice to have everything in one spot.

We have been using BambooHR for 5 years and have no plans to leave, however, additional customization on features like performance management and approval workflows would be nice. Also, Canadian Payroll and Benefits would be great additions.

BambooHR provides us with a central location for nearly all of our HR-related items.

BambooHR is a great user experience from the employer and employee perspective. It is seemlesss and simplistic to use and visually very easy to navigate. There are a ton of customizations for PTO policies and the ability to save and send documents/templates is very handy. Also the hiring component is probably the best I've used in terms of how it's all organized, the ability to collaborate with hiring managers, and saving candidate information.

No complaints. If I had to name anything, maybe having a time keeping feature that integrates with ADP or better reporting around it.

Making hiring easier.

The company organizational chart is a great tool. For an international company, it allows our employees to easily navigate our company structure and connect with others. It's very user friendly for administrators and employees.

Right now, we are using ADP and Bamboo. We are hoping to use an integration tool in the near future because double entry is time consuming.

Tracking short and long term goals for employees, recruitment for internal and external candidates, and employee profiles

It is simple to use and easy to access! I can login from anywhere with the help of BambooHR's integration with Okta, our identity provider. It is intuitive to navigate once logged into the BambooHR platform. You can request time-off days, edit your info, see upcoming co-worker birthdays and work anniversaries, pay info and other important documents such as tax-related.

The platform is somewhat basic but honestly I like that it is simple and doesn't feel overcomplicated. The User Interface is well thought through. So I don't really have any complaints or pain points that I can think of during my 5 years of experience using BambooHR so far.

Bamboo currently serves as a repository for all of our employees to check regularly and as needed for their pay info, tax documents, co-worker birthdays & work anniversaries. It is the source of truth for important information that HR and employees need to access.

Very user friendly - information is recorded and presented in logical tabs

good for an overall system, but individual aspects such as performance management could be more developed

Improving our reporting functionality

The user interface is extremely clean. It provides a tabular view of choosing Timesheet, Organizational Hierarchy, Employee Information, Leaves and Company Policies. The learning curve is extremely simple and anybody with a hands-on experience with any website can get started with BambooHR without requiring any assistance. BambooHR can also be integrated with existing Microsoft applications like Teams and Outlook and that makes the experience incredibly holistic. I use it daily to fill out my Timesheet and check my leaves etc. It is extremely easy to use and doesn't require any training to get it implemented.

Nothing as such, the UI is pretty robust and clean and it doesn't come up with any shortcomings.

Employee Management, Relationship management, employee tracking system, leaves checking etc.

We have been using BambooHR since 2018 (implementation was fairly easy) and it has been such a time-saver (moved from ancient paper personnel files). It's exceptionally user-friendly for both the administrator and the end-user. Submitting time-off requests, setting up documents for signature, recruitment, the entire employee life-cycle process is fairly seamless. The customer support team has been exceptional, and while there are a few things we would like to see improved, it's clear over the years that their development road-mapping has been constant and the platform continues to improve adding value to the customer experience. Full disclosure that we have not integrated the payroll and BenAdmin modules (yet).

Many of the standard and custom reports do not allow the ability to set date ranges which creates a lot of time and effort. The only way to get the required info is download reports in Excel and then manipulate the statistical data needed for required state, federal, and industry-standard reports. This is especially time-consuming a look-back over several years is required. The Time Tracking module still has some gaps - specifically there isn't an option for splitting entries for two different pay grades, so we have to run a separate spreadsheet to track hours and then get a blended hourly rate. Additionally, there isn't an option to approve the timesheet earlier than regularly scheduled. This is a problem when managers are on holiday and aren't available to sign-off in time to process payroll. Adding a FMLA and CFRA tracking system would be helpful and hope that's built into Bamboo's roadmap.

The HR office is 100% paperless and legal compliance for obtaining signatures for state, federal, and payroll documentation has become a non-issue. It has dramatically reduced the time and stress of managing and tracking onboarding and offboarding.

I have all the information and data that I need within a matter of minutes, all in one place

When onboarding new hires, I often have to go and remind employees to fill out their Taxes, and Direct Deposit information. It would be helpful if they were required to do this step. Maybe their is a way and I just haven't figured that out yet.

Reporting - Generating new reports is allowing my staff work time to reduce by 50% so they can foucs on other important task.

Payroll and Performance Management. Employee user experience is great as well.

Takes little long to get new features that may seem intuitive

All-in-one, self service HRIS

I can't say enough great things about BambooHR. I have used the system for many years and it is the #1 system I recommend to all my HR clients. Their customer support has been amazing, the implementation is super easy, and the features it offers are just what my small to medium sized clients need. It also integrates easily with other systems my clients may be using. I have many clients that currently use it and I am in the system on a daily basis - just so easy and fun to use. Again - just love the system and the company in general.

There really isn't anything I dislike about the system. I feel like it meets the needs of the clients I work with in my HR Consulting business.

When I first start working with a client, I will do an HR audit to see what their current state is. The majority of the time the biggest issue is compliance in the state of California. BambooHR really helps a company get compliant as well as streamline the process for small companies that have a person that wears the HR hat along with many others. It really solves the problem of outdated work processes.