Unclaimed: Are you working at Bullhorn ATS & CRM?
Bullhorn ATS & CRM Reviews: 4.0/5 — Solid Choice
Bullhorn is a well-known CRM and operations software for the staffing industry. The cloud-based platform helps drive sales, build relationships, and power their recruitment processes from end to end. Bullhorn employs close to a thousand employees around the world and continues to be founder-led and backed by Vista Equity Partners.
| Capabilities |
API
|
|---|---|
| Segment |
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Bullhorn ATS & CRM with other popular tools in the same category.
Bullhorn is user friendly and has great attributes-reports, database, parsing, etc. that makes it easy for a company to align their candidates and needs.
Nothing that I can think of at this time.
Hiring candidates to our BI Practice. Benefits include being able to align the right people with our roles. Additionally, being able to track candidates in our process and document.
I have used three different types of recruiting applications during my time as a technical recruiter and Bullhorn is by far the best. It is extremely robust and easy to use. What I like best about it is that it is great for both recruiters and Sales Reps alike. One function isn't better then the other.
I hate when Bullhorn does go down. This happens time to time.
Not provided
I like that Bullhorn can be accessed by all branches at a company, so recruiters can all be on the same page if they are working with the same candidate. I like that Bullhorn works with Textus, so all corrospondance with candidates is recorded in one place.
The downside is that Bullhorn constantly crashes, and the email links don't open in the web app. This is a huge pain, and the only way to solve it is to constantly log in and out of Bullhorn.
Bullhorn helps us solve the issue of miscommunication over candidates. Having a system that all recruiters and admins can access across different company branches is very helpful and prevents confusion!
I can create tasks and view account activity. It is easy to view the candidate's profile and get the information I need!
I wish I could mass email and create tasks for people from the task page. Currently, it's only allowed on the candidate list.
Not sure
Personalized start-up screen Tearsheets for the organization of candidates Easy to toggle between job postings and candidates Integration with other extensions
Can be challenging to confirm orders due to errors Could have more customizable reporting features
Daily, I can monitor job postings and connect with candidates. Our database is vast and allows the sourcing of candidates along with the ability to contact them and using extensions for the ease of scheduling interviews with candidates.
While I was working for a recruiting agency, Bullhorn was very adaptable and easy to use to keep track of clients and open roles.
It could be a little daunting for someone who is new to ATS & CRMs, but tutorial videos are helpful.
Bullhorn keeps your clients and open roles all in one place, making managing your information efficient.
Easy to find candidates and information; you have everything in one place and are able to locate all of the person's information quite easily and fast. Use the phone number and find who you are looking for
I wish it were possible to find people on something other than their email and phone number; maybe the social security number would help as some people change their number quite often
Finding information and maintaining records is quite convenient as you can store a lot of information under the person's name. I love that you can leave notes under their file
Use it daily to find profiles and leave notes. It is user friendly and intuitive Can tag collegues and set up task
We lose all the tabs if we actualise the page and we lose the profile page if open a new profile page without pin it before
BullHorn is a nice CRM for keep trace of all pipeline and workflow
Bullhorn offers an almost entirely customizable solution for any recruiting workflow. I use it strictly for Perm Recruiting and have the Enterprise solution, which allows you to ultimately build out and customize your workflows, adding steps and requirements when needed to ensure all recruiters are doing the same process. We leverage it for sales and recruiting efforts and have a similar lead tracking, conversion, and response process built out.
The dashboards are helpful but could be better; you can customize the reports and dashboards, but the backend is not intuitive. We had to work with a Bullhorn consultant to build out our reporting capabilities. Some of the lead tracking is a bit clunky; for example, when you go to a client record, you can add a contact and the many fields auto-populate, but you cannot do this for a lead, you have to add all the information manually. There is also no 'note record tracking for leads, so once you convert them all the note actions are blank.
We use Bullhorn CRM for every facet of our business; it is essential to running out day-to-day operations and how we find success as an organization. We leverage it for sales, recruiting and account management. We track our NPS score with a bullhorn and use it to send email campaigns when needed. We track placements and other job analytics but do not use it for commission tracking.
Bullhorn ATS has a very robust integration of the job sites where you can access all the job sites except for indeed in the same platform. That make things much easier for the user.
The Bullhorn CRM is very expensive than its counterpart service providers. I hope they reduce the price so that they can add more users. Also small companies would love to get into it and enjoy the Bullhorn ATS and CRM.
We are using ATS for Recruitments and CRM for Sales. Both the features are good, and we can easily migrate the information to the ATS and CRM without hassle to the users.
I like that I can set tasks to go back to the next day. It helps me to stay organized daily. I can list the priority level of the charge as well, which is very important in this industry. I genuinely enjoy that everything is in one convenient place. I can access the candidate's Linkedin with the click of a button which is fantastic for when I am on a call and need to pull it up.
I wouldn't say I like that a lot of the times when the screen is frozen, and I have to refresh it, all of my tabs close down. Unless I had their names tasked, I had to go and research for everyone I had pinned at that moment.
I am solving staffing issues in the Information Technology industry. We have helped place people in their dream jobs many times, and I look forward to continuing to do that for the foreseeable future.
I like the functionality of Bullhorn and how it incorporates other functions I use daily, like email and texting.
Sometimes there are some connecvitity issues with Bullhorn.
We are solving the integration needed with other platforms we use
Bullhorn has a powerful interface, both in their app and in the desktop version. It is fully compatible with Microsoft Outlook, which made the scheduling of interviews so quick and straightforward. All recruiting measures were trackable and reportable if needed, which we frequently used to measure our successes and provide rewards to staff.
The app could use a few upgrades. It could text candidates directly, but there was a character limit on the texts, so you'd sometimes need to send several through to get the entire message across. If the app could house, send and receive documents via dropbox or google drive, that would be a great advancement for the I-9 verification purposes as well.
We quickly reached out to candidates in a very fast-paced industry, more often than not, to be the first recruiter to reach their application.
How user-friendly the platform is, it really helps with training new users
The platform would be more helpful if it was completely customizable, with features in the platform, not having to purchase outside help
The problems being solved are source tracking and applicant tracking. Benefits are seeing company wide notes.
I love how intuitive it is to use this system. There isn't much of a learning curve when getting new recruiters set up with accounts, as well as helping them with their day-to-day activities. I'm confident that I can troubleshoot problems independently, but if I am unable to, their support team is accommodating.
There isn't anything that I feel I dislike about this system. Sometimes things happen that are out of everyone's control- I appreciate that they keep us updated when outages occur.
Bullhorn is helping our recruiting team to access candidate profiles in an organized manner easily.
How easy it is to navigate! You can easily find candidates and import them into the system. As an agency we also use it for sales as a CRM.
It's definitely a better ATS than CRM but overall gets the job done. THeirs always small suggestions but they make constant product updates.
We keep track of all of our client and candidate relationships using Bullhorn.
The best thing about Bullhorn if to contrast it with other comparable companies, is how simple and easy the software is designed, which includes easy installment and usage. So as to suggest this program you don't need to do anything unprecedented, and the procedure itself shouldn't take much time. Likewise I like the way that engineers truly care about improving the nature of what they offer, so updates come over pretty frequently, and every one of them is in any event bug-fixing, which is extraordinary.
There isn’t a big list of problems, yet something to make reference to has been found too. Most importantly, making and sharing reports if consisting of large measure of information with Bullhorn is an ill-conceived decision. In this situation the program starts lagging which ultimately has to be tackled by rebooting the entire system.
Bullhorn is a software designed to tackle all kind of functional problems in sales management and promoting a brand. This software is cloud based, which provides by locating a large audience, convey the audience and initiates brand promoting to potential clients. Additionally, it also comes with an inbuilt client insight technology.
The user interface is the easiest of all the other application tracking systems that I have used till date. There are so many add-on features like setting a reminder, adding extra notes, etc. The one feature I really really loved was the fact that I could pin the labels of the lists that I use constantly. It also used to show the most recent labels or rows that I had opened up, which ideally makes it a breeze to work with when you are multi-tasking
I would have like a feature which would let me share a profile with another bullhorn user rather than copy pasting the bullhorn id of the candidate separately. There should be an in-built function within the same candidate profile which will help us in internal sharing of candidates. I also wish there was more implementation of Artificial Intelligence. I am not sure where and how they can be implemented, but yes a little bit of AI would be good too.
I use Bullhorn ATS and CRM very heavily as I am a recruiter who also does account management work. I can update the status of candidates, enter the interview feedback, schedule interviews (internally) with hiring managers, etc. The main benefit is that since Bullhorn is already so popular they require little to no training for someone who has little background in using this. Also the fact that it is customized depending on what look you want, makes it so much more dynamic and not boring
I like the usability and the ease of getting through the different options that are provided. They explain the recruitment process very well and I am able to mark the status of my candidates very accurately. The font and the labels used are very easy to understand. The technical support is always present for me to reach out to them and this makes sure that I am not left hanging. They have different options such as handouts, client submissions, interview setting, feedback after interview. This makes it so much easy to train someone who is new to the whole market.
At times, the comments or notes can be deleted by a super user. This creates a confusion within the team and the ownership of the candidate is lost. Another problem I faced is that we could add the same candidate multiple times and thus create a duplication of the same entry. This is a redundant aspect and I wish this could be rectified.
I use Bullhorn for recruiting needs, to schedule interviews, to add feedback for candidates and also to submit them to the hiring manager. The benefits is that I can directly send sms' to the candidates' profile and also send bulk emails in case I need so.
Very technology forward, with amazing features. Definitely a great tool to keep you competitive in the market.
It bit hard to familiarize yourself with and transition to, if you are used to utilizing desktop-based software. It’s web based, therefore if you’re internet is down, it will impact your flow of business.
Our organization has been able to streamline and better manage the recruiting/fulfillment process. The measurement of KPIs is so easy and very accurate. It’s helped us provide a clear plan for each of our recruiters, for performance improvement.
Bullhorn keep their CRM fresh and ahead of the curve. It's great to know you have the newest tools ready at your disposal.
The marketplace is expensive, and it could be argued that some of the products should be standard with the Bullhorm CRM.
General recruitment is a smooth process in Bullhorn. One of the main benefits is 'Pulse', which is helping us better understand our clients.
user friendliness and API options. The parsing software is fast and intuitive.
cost is high but the integration and customization is fantastic. You get what you pay for.
Data administration and quicker reporting and candidate experience is excellent.
Tracking, tearsheets, and the tasks. Being able to see who specifically applies to each job. Seeing so much information and having the emails linked to the activity/notes
Searching can get tricky if one category is off. It’s hard switching candidates in tearsheets when you’re tracking them by job titles/categories. Also wish there was a way to filter your links to people you have contacted or looked at/made a note about and ppl you haven’t. Also can’t edit notes anymore
Makes things a lot easier. User friendly and easy to catch on. I can easily find all of my candidates
I like how simple it is to use once you learn it. Learning it can definitely be a little overwhelming but I have found that the longer you "play" around with it, the easier things become. This is definitely a system that becomes easier with use.
Sometimes searching candidates can take longer than I would like. For example, if you have more than one candidate with the same name, only a few will populate and you will have to type things out in a different way in order to pull every single candidate and then sift further. It's easier when you have contact information but when you just have a name, then it gets complicated.
I like how easy it is to keep track of everything you need to track within this system. I also like how well it tracks notes and keeps everything in a smooth chronological order.
The ease of use and ability to integrate with multiple platforms
The search function could use some improvement. At times it does not find candidates if you do not use the entire name.
Tracking candidates and ensuring the proper recruiters get credit for candidates.
I like the easy nature of the software. It has all the functions you need in the recruitment world.
Sometimes Bullhorn will give me some issues logging in. It's not the most attractive looking software, but it does the job.
We use BH as a full service ATS and we're able to keep track of all talent.
I love that I am able to sort through clients and candidates. great recruiting tool. It has an amazing gmail or outlook email integration. Easily able to track emails sent from recruiter to candidate. its used for filtering candidates, tracing their files, organizing the information, and tracking the record of everyone who is in process. Its feature of mass-email saves time and effort. I really love the mass email feature, I sometimes have 20+ candidates out on a particular assignment and it makes it super easy to send them all updates regarding the position. I also love that I can access bullhorn from any device, anywhere.
I dislike the search field where you go to search for candidates from certain backgrounds etc. it has way to many features and options sometimes not user friendly
Bullhorn does have its glitches as does any other software. sometimes I cant access tabs that I most desperately need to access, but its not that bad. Its major benefit is its Resume Wizard feature. it allows us to upload a copy of someone's resume and it automatically saves their information into the system. It is helpful, because I dont have to go field by field entering in their info. It saves A LOT of time.
It is very easy to use, easy to implement and user-friendly. It offers a great customer service and provides regular updates of the software. It can operate multiple functionalities at once. It has an integration with other tools such as Outlook and Gmail. It is used for filtering candidates, tracing their files, organizing the information, and tracking the record of everyone who is in process. Its feature of mass-email saves time and effort.
It does not offer iOS or Android mobile applications. Due to so many features, the user interface becomes clumsy and under-provided. Making different notes and shortlisting status through bullhorn is a tedious task. It does not allow you to create an excel sheet directly from a tear sheet and cannot print the task list directly from it. Reporting using bullhorn is a difficult task due to tracking problems.
Bullhorn is one of the finest recruiting tools. It is very easy to use, very fast, consistent, and user-friendly. Communication between different team members through bullhorn is outstanding. You can easily send notes to email accounts to confirm that they are seen. The interface is very helpful in tracking the record of candidates within no time. It also saves time in quick searches, contact details, resume submission, and other details.
The ability to sort any and all clients, jobs, contacts, prospects and groups into manageable lists is the best feature. In terms of CRMs, Bullhorn is far superior to any other comparable product. It is easy to integrate into other apps, making swift use for the full recruitment lifecycle easy!
There is a broad variation between the enterprise edition and the standard edition. It would be great if there wasn't such a tier in the software, although it makes sense for product commercialism.
Bullhorn enables great tracking and management of candidates. It stores personal data exceptionally compliantly, and makes removal of data very easy. It is also fantastic for all requirements surrounding business development, making it easy to track progress through the whole sales cycle.