Campaigner Email Reviews & Product Details

You can take time developing your own templates, setting up APIs, etc - or simply get started quickly with their turnkey templates and phase into a more elaborate setup.

The reporting section could use some more meat. The pre-existing reports are inadequate for long term email program growth.

Prior to implementing Campaigner, we had no channel for one-to-one customer communication.

It's an efficient way to get stuff out to a mailing list

It has a lot of problems and isn't super user friendly

It helps email a large mailing list at once

Very Responsive & Helpful team, ability to segment lists & customize sending

Some glitches. Templates are awful - need more professional/corporate templates

We have been able to qualify our lists, send e-mail smoothly, have had some great input from Campaigner staff on how to best optimize our send score. We are effectively sending mail without being labeled as spammers, which is an issue we've had with other services (we are a non-profit, not spammers).

The ease of use. We have used several and this is quite simple.

Having to click the green check to save the title of an email campaign.

Being about to reach small and large markets

I like the fact that I can send a regular email out and it looks like it is a regular email but it is going to several people simultaneously. There are a bunch of other neat features too but the essential thing for me is to keep emails looking personal while utilizing the tracking and analytics to measure effectiveness.

Every time I add a new list of contacts from a trade show or some other source, it always locks my account and requires a phone call in to them to unlock it. I find that a bit inefficient and annoying. But I guess it is to make sure that people aren't spamming on their system.

I pretty much addressed this above. I can send a regular email out and it looks like it is a regular email but it is going to several people simultaneously. They can track the delivery, clicks and general tracking and analytics to measure effectiveness.

Very intuitive, easy-to-use email client. Phone and email support is very reliable.

System experiences occasional slowdowns & glitches.

A lot of our dealerships had not been taking advantage of our email program. Now as the word has been spread, we're seeing an uptick in volume. Benefits are increase in sales & service bay customers.

IT said learning to use was with minimum effort.

Reports a bit of a challenge. Still have not figured out how to view bounces and unsubscribes.

Providing top of mind awareness to potential clients

Once we set up our templates ( 40) on boarding users (admins) was really easy. The product is very intuitive. Did not require IT support from our company.

Reports were fast, but clumsy. Which I could set up monthly and yearly reports. Maybe I can, just don't know how to.

We could not deal with bounce back management.

The interface is nice looking and easy to use. I was a user of a previous email program and migrated over with a fairly easy process. The stats are right up front when you log in so you can see how well individual campaigns are doing AND how overall stats are.

Right now, using emoji's in subject lines are so popular. I constantly get emails from companies with cool emoji's ... Campaigner has emoji's but the choices are incredibly limited currently. The way that creating and scheduling a campaign is formatted it intimidating at first - you're not quite sure if you're just saving, getting ready to schedule and send or none of the above. When copying and renaming a campaign, it is super important to learn to mouse click a green check-mark - you can't simply hit enter to confirm a change. That is more of an annoying habit change that takes awhile versus a true flaw in the service.

Scheduling and sending large quantities of emails, the ability to schedule far in advance, use A/B split and have current templates that are mobile friendly and responsive are the main problems Campaigner solves. Benefits are less overall work, less headaches and a great looking dashboard for stats.

I like how easy it is to upload and edit list members. Campaigner has easy search functions to find subscribers and edit their details or change their lists as required.

Using your own html to create an email was very painful. It has improved though over time as you can upload differently.

Sending mass emails to tens of thousands of subscribers.