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CaptivateIQ Logo
CaptivateIQ
Revolutionize Your Sales Commissions
4.7
(2,851)
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CaptivateIQ Reviews & Product Details

CaptivateIQ Overview
What is CaptivateIQ?

CaptivateIQ is a sales commission software that lets companies consistently align revenue with evolving business goals. The platform’s powerful calculation engine saves customers time processing commission payouts.

Company CaptivateIQ, Inc.
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, CA, United States
Social Media
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CaptivateIQ Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
CaptivateIQ Features
API Access
Approval Workflows
Audit Trail
Automated Calculations
Commission Management
Compensation Forecasting
Customizable Compensation Rules
Dashboard and Reporting
Data Import/Export
Dispute Resolution
Document Management
Earnings Statements
Gamification Features
Historical Data Analysis
Incentive Plan Creation
Integration with CRM
Mobile Access
Multi-Currency Support
Notification and Alerts
Payment Processing
Performance Analytics
Plan Modeling
Quota Management
Role-Based Access Control
Sales Activity Monitoring
Sales Performance Tracking
Tax Compliance
Territory Management
Third-party Integrations
User Management
CaptivateIQ Media
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CaptivateIQ Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 21, 2025
CaptivateIQ Logo
2,851 CaptivateIQ Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Aug 09, 2021
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Good overview, complex details"
What do you like best about CaptivateIQ?

Getting the rough overview over commission

What do you dislike about CaptivateIQ?

Details are confusing and difficult to read.

What problems is CaptivateIQ solving and how is that benefiting you?

Knowing my upcomming commission and earnings, knowing what happened last month.

Enterprise (> 1000 emp.)
Jan 12, 2024
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"I have found it a little bit frustrating. Payments have occasionally not been accurate."
What do you like best about CaptivateIQ?

It shows me what I should be expecting each month

What do you dislike about CaptivateIQ?

It does not show me what I will be receiving after taxes.

What problems is CaptivateIQ solving and how is that benefiting you?

It allows me to see exactly what I earned each month

Mid Market (51-1000 emp.)
Nov 28, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"CaptivateIQ Review"
What do you like best about CaptivateIQ?

Ease of Implementation! There aren't a million steps to begin using.

What do you dislike about CaptivateIQ?

Frequency of use, I don't use it as often as I thought I would.

What problems is CaptivateIQ solving and how is that benefiting you?

I like to know where I stand with compensation and this provides visibility

Mid Market (51-1000 emp.)
Jun 27, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Account Executive"
What do you like best about CaptivateIQ?

Its easy to use UI is also nice and simple

What do you dislike about CaptivateIQ?

Its a separate application from all of the other tools we use

What problems is CaptivateIQ solving and how is that benefiting you?

Understanding my commission payouts'

Enterprise (> 1000 emp.)
Apr 13, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"very solid"
What do you like best about CaptivateIQ?

Automates commission calculations, customizable, transparent & integrated

What do you dislike about CaptivateIQ?

Potential downsides: complexity, cost, learning curve, integration limitations.

What problems is CaptivateIQ solving and how is that benefiting you?

, CaptivateIQ is commonly used by businesses to manage and automate the process of calculating and distributing sales commissions to their sales team.

Enterprise (> 1000 emp.)
Feb 23, 2022
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Excellent"
What do you like best about CaptivateIQ?

The layout and design of the website. It is easy to navigate and very straight forward.

What do you dislike about CaptivateIQ?

Sometimes all the options can be overwhelming.

What problems is CaptivateIQ solving and how is that benefiting you?

Compensation

Mid Market (51-1000 emp.)
Nov 11, 2021
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"I enjoyed approving my comp plan!"
What do you like best about CaptivateIQ?

I enjoyed approving my comp plan, making it easy for me to be aligned with what and how I was being paid.

What do you dislike about CaptivateIQ?

The only thing that I disliked is probably the extra step it took for me to get paid.

What problems is CaptivateIQ solving and how is that benefiting you?

I am currently not using CaptiveIQ. I used it at one of my previous companies.

Mid Market (51-1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"View your Stock Options"
What do you like best about CaptivateIQ?

Effortlessly monitor your stock portfolio, track matured holdings, and stay informed about pending investments. Many individuals tend to overlook proper stock management, but with our intuitive tool, it becomes a seamless and accessible process.

What do you dislike about CaptivateIQ?

Users might face a learning curve when initially adopting the platform, especially if they are new to commission tracking software. Training and onboarding may be necessary to use the tool effectively.

What problems is CaptivateIQ solving and how is that benefiting you?

Take a closer look at the progressive changes in your compensation package initiated by your employer and gain insights into its evolution and the tangible improvements it has undergone over time.

Mid Market (51-1000 emp.)
Jun 01, 2021
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Not intuitive for reps"
What do you like best about CaptivateIQ?

Having used Captivate now for nearly 3 years, it serves its purpose to keep track of the payouts I've received on past deals from a monthly perspective. That said, it's minimal functionality makes me believe this platform offers more functionality for an Ops team (the ones paying for this) than the actual end-users.

What do you dislike about CaptivateIQ?

The tool gives no insight into predicted commission payouts in the future based off deals that have already closed and using a company's payout schedule. This leaves a rep guessing on when you'll be paid, or forces you to build your own excel formulas, thereby completely defeating the purpose of the whole platform if you're a sales rep.

What problems is CaptivateIQ solving and how is that benefiting you?

Current and Previous Commission payout amounts and bonuses.

Mid Market (51-1000 emp.)
Jan 18, 2024
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"worst implantation I've had"
What do you like best about CaptivateIQ?

the SFDC integration works ok, everything else run away from.

What do you dislike about CaptivateIQ?

I have over 15 years of experience at various companies implementing tools. By far this was the worst company I have worked with. Support is absolute crap. unless you have the most basic bare-bone plans their proserve team struggles to implement plans and doesn't test anything. I sent over a working plan to replicate and after several passes, they still were unable to match even data. numbers were wildly off when they wanted me to start uat. I would not touch captivateiq with a 100-foot pole. run! anything I asked for to be on par with other tools was some hack that was spotty at best. getting 606 reporting was a nightmare and there were no canned solutions, everything had to be a extensive custom config.

What problems is CaptivateIQ solving and how is that benefiting you?

we purchased captive to automate commissions and simplify our audit process. running commissions manually is simpler than working with captive

Mid Market (51-1000 emp.)
May 28, 2022
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Hard to use. Not intuitive"
What do you like best about CaptivateIQ?

Ability to send reports to sales reps directly.

What do you dislike about CaptivateIQ?

- reporting tool for accounting is hard to use. Especially the funnel. - delays in implementation

What problems is CaptivateIQ solving and how is that benefiting you?

- sending to sales rep so I don't have to send it

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