CaptivateIQ is a sales commission software that lets companies consistently align revenue with evolving business goals. The platform’s powerful calculation engine saves customers time processing commission payouts.
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Getting the rough overview over commission
Details are confusing and difficult to read.
Knowing my upcomming commission and earnings, knowing what happened last month.
It shows me what I should be expecting each month
It does not show me what I will be receiving after taxes.
It allows me to see exactly what I earned each month
Ease of Implementation! There aren't a million steps to begin using.
Frequency of use, I don't use it as often as I thought I would.
I like to know where I stand with compensation and this provides visibility
Its easy to use UI is also nice and simple
Its a separate application from all of the other tools we use
Understanding my commission payouts'
Automates commission calculations, customizable, transparent & integrated
Potential downsides: complexity, cost, learning curve, integration limitations.
, CaptivateIQ is commonly used by businesses to manage and automate the process of calculating and distributing sales commissions to their sales team.
The layout and design of the website. It is easy to navigate and very straight forward.
Sometimes all the options can be overwhelming.
Compensation
I enjoyed approving my comp plan, making it easy for me to be aligned with what and how I was being paid.
The only thing that I disliked is probably the extra step it took for me to get paid.
I am currently not using CaptiveIQ. I used it at one of my previous companies.
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Users might face a learning curve when initially adopting the platform, especially if they are new to commission tracking software. Training and onboarding may be necessary to use the tool effectively.
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Having used Captivate now for nearly 3 years, it serves its purpose to keep track of the payouts I've received on past deals from a monthly perspective. That said, it's minimal functionality makes me believe this platform offers more functionality for an Ops team (the ones paying for this) than the actual end-users.
The tool gives no insight into predicted commission payouts in the future based off deals that have already closed and using a company's payout schedule. This leaves a rep guessing on when you'll be paid, or forces you to build your own excel formulas, thereby completely defeating the purpose of the whole platform if you're a sales rep.
Current and Previous Commission payout amounts and bonuses.
the SFDC integration works ok, everything else run away from.
I have over 15 years of experience at various companies implementing tools. By far this was the worst company I have worked with. Support is absolute crap. unless you have the most basic bare-bone plans their proserve team struggles to implement plans and doesn't test anything. I sent over a working plan to replicate and after several passes, they still were unable to match even data. numbers were wildly off when they wanted me to start uat. I would not touch captivateiq with a 100-foot pole. run! anything I asked for to be on par with other tools was some hack that was spotty at best. getting 606 reporting was a nightmare and there were no canned solutions, everything had to be a extensive custom config.
we purchased captive to automate commissions and simplify our audit process. running commissions manually is simpler than working with captive
Ability to send reports to sales reps directly.
- reporting tool for accounting is hard to use. Especially the funnel. - delays in implementation
- sending to sales rep so I don't have to send it