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Claritysoft Logo
Claritysoft
Streamlined CRM Solutions
4.3

( 98 )

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Claritysoft Reviews & Product Details

Claritysoft Overview
What is Claritysoft?

Claritysoft offers some of the most user-friendly and easy-to-use CRM solutions available today. Rooted in usability, Claritysoft focuses on account management, contact management, and Outlook integration functions. This is a cost-effective and easy-to-use solution coupled with an intuitive user interface. 

Company Claritysoft
Year founded 2010
Company size 11-50 employees
Headquarters Dublin, Ohio, United States
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What Claritysoft is best for?
How does Claritysoft compare to Pipedrive?
What are the pros and cons of Claritysoft?
Claritysoft Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Claritysoft Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Claritysoft Media
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Claritysoft Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 04, 2025
Claritysoft Logo
98 Claritysoft Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
May 13, 2021
 Source
Overall Rating:
5.0
JP
Jacob P.
Director Of Business Development
Share
"Clarity Soft Great CRM"
What do you like best about Claritysoft?

I enjoy how it flows from entering an account through the project. I also enjoy how easy it is to make sure I get my daily task completed and I can easily see what my future task are incase I am out of the office the next day or so. This system allows me to keep on top of my customers and potential customers.

What do you dislike about Claritysoft?

Some of the reports are tricky to use and to make them. Minor, as the good outweighs this

What problems is Claritysoft solving and how is that benefiting you?

This CRM is easier to use than our last, SalesForce. We can keep track and quote our customers in a more timely fashion.

Small Business (50 or fewer emp.)
May 12, 2021
 Source
Overall Rating:
5.0
CD
Camille D.
C
Share
"ClaritySoft"
What do you like best about Claritysoft?

The one thing that Iike best about Claritysoft is that it is so user friendly.

What do you dislike about Claritysoft?

I haven't found anything that I dislike about Claritysoft

What problems is Claritysoft solving and how is that benefiting you?

I can have all my contracts in one place, run reports on when they are about to renew, and I can run a report on the account for the point of contact for each account as well. Claritysoft is able to do so many things that make my job easier.

Small Business (50 or fewer emp.)
Sep 23, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Clairty Review 2019"
What do you like best about Claritysoft?

I like that the projects are timed and logged on one time sheet. I also like that each project i work is put in its own bucket. We have been able to keep everything much more organized and save time with Clarity.

What do you dislike about Claritysoft?

The only think I don't like is sometimes I think I have saved my work and then I realize a couple pages into that it didn't save the previous pages then I have to go back and resave it. However I have just gotten into the habit of making sure its saved before moving on so it is something that i was able to work out myself

What problems is Claritysoft solving and how is that benefiting you?

We are able to be paid per job as a piece rate since they have time time logs and they are able to bill our hours to the buckets. It has increased production and saves much time.

Enterprise (> 1000 emp.)
Jul 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Clarity"
What do you like best about Claritysoft?

What I like best about clarity is the easy of use and the 1-shop all concept of the tool. I like that you have the project plan, risk/issues/decisions, resource management, financials, and timesheet management - all in one place. Anyone can learn to use this tool.

What do you dislike about Claritysoft?

I don't dislike anything about this tool.

What problems is Claritysoft solving and how is that benefiting you?

The problems that you are solving with Clarity is that it reduces the quantity of other applications that need to be use. The benefits realized is that the overall cost goes downs and we only need 1 tool vs. multiple.

Small Business (50 or fewer emp.)
Jan 22, 2019
 Source
Overall Rating:
5.0
DS
Darlene S.
Business Operations
Share
"Claritysoft is a user friendly easy to navigate CRM!"
What do you like best about Claritysoft?

It is intuitive and easy to navigate. The customization works great and again is simple. The support and timeliness of responses has been awesome and I've only done a couple of trainings (webinars) but they are very helpful!

What do you dislike about Claritysoft?

A couple features that make it a bit clunky but as a new user I'm still figuring things out. There seems to be a lot of re-entry that needs to be done between modules and it would be really nice to be able to clone accounts. The search feature is slow if you don't hit enter.

What problems is Claritysoft solving and how is that benefiting you?

Keeping track of customers, all information and tasks! It's helping us get and stay organized and follow up!

Mid Market (51-1000 emp.)
Nov 12, 2018
 Source
Overall Rating:
5.0
WM
Will M.
Marketing Manager
Share
"Claritysoft competes our mission with out a massive learning curve. "
What do you like best about Claritysoft?

I like the simplicity and flow of the CRM along with the amazing customer service.

What do you dislike about Claritysoft?

My needs have focused more on the custom module sections, I would like to see more options put into place that would make the custom modules as successful as the rest of the CRM. With that said, progress is in the works and in time I believe this will be resolved.

What problems is Claritysoft solving and how is that benefiting you?

Collaboration with Sales and Marketing. All in one Marketing solutions for mass emailing.

Small Business (50 or fewer emp.)
Nov 07, 2018
 Source
Overall Rating:
5.0
CA
Caitlin A.
Marketing Communications Manager
Share
"Claritysoft is Great for Account Organization "
What do you like best about Claritysoft?

Claritysoft has become an indispensable tool for my company to track both sales and business development projects. It's great having the ability to customize the modules, rename and create headers, and to cross-reference and filter by any category. The program is user friendly, allowing one to move seamlessly through the modules and have the confidence of not missing any details of a particular account. It keeps accounts organized and helps the user efficiently find and track any information needed. Plus, in the six months we've been using the program, Claritysoft has continued to make improvements and add features. The Leads module has been a great tool after tradeshows: no more thumbing through a stack of business cards to find a lead. Most importantly, though, is the exceptional customer service. Emails are answered right away, webinars are always available and one on one meetings with a Claritysoft expert keep us up-to-date on all the tools available.

What do you dislike about Claritysoft?

No strong dislikes, but we have yet to take advantage of all of the offerings in the program.

What problems is Claritysoft solving and how is that benefiting you?

As stated above. Our accounts and leads are organized and accessible.

Small Business (50 or fewer emp.)
Nov 02, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I'm a sales guy. Claritysoft is BY FAR the easiest and best CRM I have ever used. Try the mobile! "
What do you like best about Claritysoft?

Super easy, no screen clutter, almost no learning curve. Claritysoft allows you to enter critical data as quickly and painlessly as possible and then make that data actionable by, say, sending an email blast to set your calendar for the week. Don't believe the hype: this is the best CRM on the market!

What do you dislike about Claritysoft?

It would be great if they had a social media function, but I hear this is coming. It would also be really cool if they had integrations with more applications like Quickbooks, but they do have an API and will work with you to do things like capture leads through your website and import them into the CRM.

What problems is Claritysoft solving and how is that benefiting you?

Claritysoft is helping me to stay much more organized and it is really helping me to follow up more consistently. The reminders are super easy to set and now I can't live without them. I can deliver a price quote with ease, I can send out email blasts with like three clicks, and I can track my pipeline with a touch of a button. Most CRM's are super clunky. This one isn't and that helps me solve problems MUCH faster.

Small Business (50 or fewer emp.)
Nov 01, 2018
 Source
Overall Rating:
5.0
MB
Madison B.
Office Manager
Share
"A pleasure to work with ClaritySoft!"
What do you like best about Claritysoft?

It's hard to pinpoint one thing I like the best about ClaritySoft. Their staff is very knowledgeable and always quick to respond. The email tracking and marketing functions within the CRM are fantastic. The automation for emails has increased efficiency.

What do you dislike about Claritysoft?

There really isn't anything that I dislike about the CRM. The implementation process was fairly simple and straightforward and it only took a few hour-long sessions to get the majority of the CRM set up to uniquely fit my company.

What problems is Claritysoft solving and how is that benefiting you?

ClaritySoft helps my company track leads in an easy, convenient manner which has increased productivity within the office. My company has used ClaritySoft to help get the right opportunities in front of the right people which has increased lead activity over the past few months.

Small Business (50 or fewer emp.)
Oct 31, 2018
 Source
Overall Rating:
5.0
Susan H. avatar
Susan H.
Office Manager
Share
"great tool for lead followup"
What do you like best about Claritysoft?

ability to search on various fields and reporting

What do you dislike about Claritysoft?

import tool isn't working right now. But previously I had no issues with imports.

What problems is Claritysoft solving and how is that benefiting you?

More followup on tasks and open leads. Able to assign and send tasks to lead owner and set up reminders