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Cloudways
Effortless Cloud Hosting
4.7

( 709 )

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Cloudways Reviews & Product Details

Cloudways Overview
What is Cloudways?

Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.

Company Cloudways Ltd.
Year founded 2011
Company size 51-200 employees
Headquarters Mosta, Malta
Social Media
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Ask Questions about Cloudways
What Cloudways is best for?
How does Cloudways compare to HostArmada?
What are the pros and cons of Cloudways?
Cloudways Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Cloudways Pros and Cons
Pros
  • Option to add as many website installations as you want
  • Server speed is faster than competition
  • Pay as you go pricing plan
  • Managed app option with database backups
Cons
  • No root access or server modifications
  • Add ons require additional cost
  • Inability to use Plesk or cPanel
Cloudways Features
API Access
Auto-Scaling
Automated Backups
Bandwidth Allocation
Compliance Certifications
Content Delivery Network (CDN)
Cost Management Tools
Customer Support
Customizable Virtual Machines
DDoS Protection
Data encryption
Database Options
Dedicated IP
Disaster Recovery
Hybrid Cloud Support
Load Balancing
Managed Services
Migration Assistance
Monitoring and Alerts
Multi-Region Support
Network Security
Operating System Options
Resource Management
Scalability
Serverless Computing
Service Level Agreements (SLAs)
Storage Options
Uptime Guarantee
User Management
Virtual Private Cloud (VPC)
Cloudways Media
Cloudways video thumbnail
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Cloudways - Cloudways Homepage
Cloudways Screenshots
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Cloudways Homepage
Cloudways Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 01, 2025
Cloudways Logo
709 Cloudways Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Feb 02, 2023
 Source
Overall Rating:
5.0
DG
David G.
Founder
Share
"Lifesaver company for cloud hosting!"
What do you like best about Cloudways?

Hassle-free setup, excellent support. Higly-recommended!!

What do you dislike about Cloudways?

Some minor tweaks would be useful to their UI, but nothing massive.

What problems is Cloudways solving and how is that benefiting you?

The problem with VPS services is that you need some experience in server administration. Cloudways take this hassle over from you!

Small Business (50 or fewer emp.)
Feb 01, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Cloud Hosting And Easy To USE"
What do you like best about Cloudways?

Cloudways is an excellent choice for WordPress users who are looking for a reliable and fast cloud hosting solution. I've been using it personally since April 2021 and have been thoroughly impressed with its features and performance. One of the best things about Cloudways is that they offer a free migration for all users, which makes it incredibly easy to get started with their platform. Additionally, their technical support team is available 24/7 to assist with any questions or issues, and they always respond quickly. Another feature that I love about Cloudways is their NGINX hosting, which automatically boosts the speed of my website. The Cloudways CDN that they provide is also a great feature, as it helps to deliver content quickly and efficiently to users, no matter where they are located. The backup feature is another standout aspect of Cloudways. I've used it three times now, and each time I've been able to easily retrieve my previous data with just one click. This is a huge plus for anyone who is looking for a stress-free and reliable backup solution. Overall, I highly recommend Cloudways for anyone who is looking for a top-notch cloud hosting solution for their WordPress website. With their excellent support, automatic speed boosts, and easy backup options, Cloudways is the perfect choice for anyone looking to take their website to the next level.

What do you dislike about Cloudways?

I have noticed fluctuations in the monthly billing price which can be a challenge for beginners. Additionally, the Cloudways Bot Protection Feature could use some improvement in effectively blocking unwanted referral traffic from malicious websites. Despite these minor drawbacks, Cloudways remains a solid choice for boosting website performance."

What problems is Cloudways solving and how is that benefiting you?

"I highly recommend Cloudways to anyone looking to improve their website's traffic. Since using Cloudways for my website, celebsweek.com, I have noticed a significant increase in the number of real-time users my site can handle with ease. The technical chat support team is also a lifesaver, quickly resolving any issues I may have in just a few minutes. Overall, a fantastic platform for boosting website performance."

Small Business (50 or fewer emp.)
Jan 31, 2023
 Source
Overall Rating:
5.0
NH
Nikki H.
Digital Designer
Share
"Cloudways, use it, love it, always recommend it!"
What do you like best about Cloudways?

The chat function is phenomenal, always so much help and support in a few clicks! I also love the speed, and the free inclusions like backups / SSL certificates that some hosts bill seperately.

What do you dislike about Cloudways?

I haven't encountered any so far honestly! Maybe the ability to edit the WP config file would be a bit helpful without using SFTP? I'd use that loads! But it's not a complete turn off.

What problems is Cloudways solving and how is that benefiting you?

Speedy website hosting for myself and my clients! Easy to use, streamlined and modern platform (cPanel is very gross and outdated honestly). This benefits me through SEO juju and just general good user experience for my website visitors and my clients website visitors!

Small Business (50 or fewer emp.)
Jan 31, 2023
 Source
Overall Rating:
5.0
SB
Sapna B.
Digital Marketing Manager
Share
"Great Customer Care support from Cloudways"
What do you like best about Cloudways?

The most helpful about Cloudways I like is their excellent customer care support, they are so polite and knowledgeable. They can resolve your issue in just a few minutes. Also the pricing of the Cloudways for various server options they provide is very economical.

What do you dislike about Cloudways?

The only dislike I like with Cloudways is that they don't offer a control panel for managing the server back end, like the shared hosting panel offered by other hosting providers, so it will a little difficult for a new person to manage things by themselves.

What problems is Cloudways solving and how is that benefiting you?

With Cloudways we are able to migrate our shared hosting WordPress site to this platform easily by using their Cloudways migrate plugin, which is very easy to use this help to move our site quickly to their platform and we noticed a great increase in the speed of our site.

Small Business (50 or fewer emp.)
Jan 30, 2023
 Source
Overall Rating:
5.0
Prajwal Suhas P. avatar
Prajwal Suhas P.
Founder & Ceo
Share
"Quick and Fast Installation scripts"
What do you like best about Cloudways?

Their application scripts are ready to be used setup is a breeze. It saves a lot of time for professionals and developers.

What do you dislike about Cloudways?

Their present onboarding and verification process is all manual. They can improve. It took me 5 mins to activate my account.

What problems is Cloudways solving and how is that benefiting you?

They have ready-to-use scripts. Practical to deploy WordPress and CMS real quick. They also have quick support on managed hosting.

Small Business (50 or fewer emp.)
Jan 30, 2023
 Source
Overall Rating:
5.0
JM
Jack M.
Managing Directoe
Share
"Really impressed, great service"
What do you like best about Cloudways?

The ease of setting up and provisioning new servers. The number of annoyances their interface takes away. The great attitude of the support team.

What do you dislike about Cloudways?

There are a few features that would be nice that aren't currently supported, but when we raise them as feature requests, we get the impression that they'll look at rolling them out. One nice feature would be downloading a copy of an application's files and database to a Zip, also allowing for offsite backups per server / application.

What problems is Cloudways solving and how is that benefiting you?

The service from Cloudways hep us to manage our client's hosting needs in a really neat, efficient way - accessing the best hardware in a really easy to use, simple way.

Small Business (50 or fewer emp.)
Jan 27, 2023
 Source
Overall Rating:
5.0
RS
Reece S.
Website Developer
Share
"Amazing Hosting Platform with a great support team"
What do you like best about Cloudways?

We can go to them with any issue and there's always someone there instantly to help.

What do you dislike about Cloudways?

It would be great if they had a feature to download a single application backup.

What problems is Cloudways solving and how is that benefiting you?

We can easily spin up new servers on the fly knowing that we can lean on their support team if any issues occur.

Small Business (50 or fewer emp.)
Jan 27, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Really helpful support team who will assist you with absolutely anything within minutes of asking"
What do you like best about Cloudways?

Straightforward staging process for the sites

What do you dislike about Cloudways?

I can't fault the system, everything seems solid! Sometimes there are issues with caching when duplicating websites where it will loop saying that the process is in order whereas it has actually finished

What problems is Cloudways solving and how is that benefiting you?

Backup system/SSL/Staging systems are excellent as they speed up the development process

Small Business (50 or fewer emp.)
Jan 25, 2023
 Source
Overall Rating:
5.0
G A Q. avatar
G A Q.
Founder
Share
"Cloud hosting with capabilities and great user experience"
What do you like best about Cloudways?

Flexibility: Cloudways offers multiple cloud hosting options, including Amazon Web Services, Google Cloud Platform, DigitalOcean, Vultr, and Linode. Performance: Inbuilt caching as well as the Cloudflare add-on and offer superb performance and fast loading times for websites and applications. Scalability: Cloudways allows users to easily scale their resources as their needs change, without any downtime. Security: Cloudways has robust security features in place, including regular backups, automatic updates, and a dedicated firewall. Good Support: Cloudways provides 24/7 support and assistance, as well as a knowledge base, community forum, and other resources to help users troubleshoot any issues they may encounter. Affordable Pricing: Cloudways provides competitive pricing options, with plans starting as low as $10/month. One-click installation: Cloudways allows users to install different CMS and e-commerce platforms with just one click.

What do you dislike about Cloudways?

Limited Customizability: Does not offer as much flexibility and customization as some other hosting options, which is definitely a limitation. Limited Email Hosting: Cloudways does not offer email hosting services and users will have to rely on external service providers. Limited Server Locations: Limited number of server locations available, which may not be ideal for users with specific geographic needs. Limited Root Access: No full root access to users, which can be a limitation for those who need to make more advanced server configurations. One free migration only Limited Automated Backups: Cloudways has a limit on the number of backups that can be stored and also the restore points.

What problems is Cloudways solving and how is that benefiting you?

The complexity of managing cloud hosting: Cloudways provides a user-friendly interface and a variety of tools and features to make it easy for users to manage their hosting and applications. This eliminates the need for users to have extensive technical knowledge or experience in cloud hosting. Also, multiple cloud hosting options, including Amazon Web Services, Google Cloud Platform, and DigitalOcean under one roof.

Small Business (50 or fewer emp.)
Jan 23, 2023
 Source
Overall Rating:
5.0
BB
Bobby B.
Ceo
Share
"Great Support and Great Value!"
What do you like best about Cloudways?

With the power of cloud computing, you can quickly and easily set up a server for whatever length of time suits your needs - all within minutes! The support team is second to none. With their expertise and dedication, they are always quick to provide assistance whenever needed.

What do you dislike about Cloudways?

Some cloud-based compute instances come with a hefty price tag. If you're accustomed to the convenience of cpanel, you'll be less than delighted to find out that further addons are required for basic services such as email.

What problems is Cloudways solving and how is that benefiting you?

Cloudways provides me with an affordable, convenient solution for quickly deploying and expanding server environments. With their easy, as point and click server creation, I am able to scale my business quickly.