Confluence background blur
Confluence Logo
Confluence
Collaborate and Create Together
4.1
(3,708)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Confluence Reviews & Product Details

Confluence Overview
What is Confluence?

Confluence is a collaboration and knowledge management platform. It is often used by teams to create, organize, and share content within organizations in a seamless and centralized way. Confluence offers tools such as knowledge base creation, document collaboration, as well as task management tools that allow teams to work together more efficiently. It also provides a central hub where users can share and collaborate with ease.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
Social Media
Confluence Categories on Findstack
Ask Questions about Confluence
What Confluence is best for?
How does Confluence compare to Notion?
What are the pros and cons of Confluence?
Confluence Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Confluence Features
AI-Powered Suggestions
APIs and SDKs
Alerts and Notifications
Analytics and Reporting
Automated Workflows
Bulk Editing
Collaboration Tools
Content Categorization
Content Management
Content Recommendations
Custom Fields
Customizable Templates
Document Import/Export
Feedback and Comments
Image and Video Support
Integration Capabilities
Knowledge Sharing
Mobile Accessibility
Multi-language Support
Real-Time Updates
Role-Based Access Control
SEO Optimization
Search Functionality
Self-service Portal
Single Sign-On (SSO)
Third-party Integrations
Ticketing System Integration
User Permissions
Version Control
WYSIWYG Editor
Confluence Media
Confluence 0
Confluence 1
Confluence 2
Confluence 3
Confluence 4
Confluence 5
Confluence Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 07, 2024
Confluence Logo
3,708 Confluence Reviews
4.1 out of 5
Enterprise (> 1000 emp.)
Jan 15, 2018
 Source
Overall Rating:
4.5
FF
Fedor F.
Senior System Architect
Share
"Corporate portal tool that works fine "
What do you like best about Confluence?

Easy to adopt and navigate across documents

What do you dislike about Confluence?

Embedding of documents could be a problem with some file types

What problems is Confluence solving and how is that benefiting you?

Keeping all documentation, feeds and reports in single place

Mid Market (51-1000 emp.)
Jan 11, 2018
 Source
Overall Rating:
4.5
SP
Simone P.
Head Of Marketing And Sales
Share
"Company Content & Project infos"
What do you like best about Confluence?

extremely easy for the users and also for the company to organize spaces and information

What do you dislike about Confluence?

Nothing special, the only thing is the licensing of the app

What problems is Confluence solving and how is that benefiting you?

Reduce information fragmentation Every information in one place boost collaboration between users

Mid Market (51-1000 emp.)
Jan 11, 2018
 Source
Overall Rating:
4.5
RA
Ranjit A.
Ims Devops Engineer
Share
"Good platform for sharing thoughts and comments"
What do you like best about Confluence?

i like the way the tool is organized - the ability to share notes, links and comment on them in a nested way. Also the feature of email integration is good as everyone gets an email when anyone comments or shares something - be it link or comment

What do you dislike about Confluence?

nothing so far. may be a chat like option would be good but not really needed

What problems is Confluence solving and how is that benefiting you?

the main use of confluence is to share ideas and comments on different products or releases or track defects within the company,

Small Business (50 or fewer emp.)
Jan 10, 2018
 Source
Overall Rating:
4.5
SU
Sinisa U.
System Engineer
Share
"Very nice to have"
What do you like best about Confluence?

Easy sharing of documentation with other users, also integrate well with other tools like email or Jira.

What do you dislike about Confluence?

You can't abbreviate word in Quick Search field. If you don't write full word you will get nothing in search results. This is really irritating.

What problems is Confluence solving and how is that benefiting you?

We have our wiki page with lot of technical guides for our product.

Mid Market (51-1000 emp.)
Jan 04, 2018
 Source
Overall Rating:
4.5
Jonathon P. avatar
Jonathon P.
Website Platform Technical Lead
Share
"Great for keeping record"
What do you like best about Confluence?

I like that its an all in one place where an organization can put documentation, notes and generally anything that needs to be accessible by one or many people. People can edit pages and you can comment generally anywhere. Confluence has a "questions" section which allows users to ask questions and others to answer. Like an internal stackoverflow.

What do you dislike about Confluence?

Sometimes I feel like it has limitations or things you might expect, but its easier said than done.

What problems is Confluence solving and how is that benefiting you?

Using it for internal docs, records and just everyday things we may need access to in one place. It can be integrated with other softwares.

Mid Market (51-1000 emp.)
Jan 03, 2018
 Source
Overall Rating:
4.5
SP
Shailesh P.
Software Developer
Share
"Useful for documentation for all projects and releases"
What do you like best about Confluence?

Its really easy to use and also advanced with security provided in it. You can write quickly, insert tables, create diagrams in it very easily.

What do you dislike about Confluence?

While creating diagrams, it doesn't support more flexibility

What problems is Confluence solving and how is that benefiting you?

Documenting all the use cases, requirements, troubleshooting related points for each and every project. Creating child pages for sub projects and tracking them is very easy through search box.

Enterprise (> 1000 emp.)
Dec 28, 2017
 Source
Overall Rating:
4.5
Namita M. avatar
Namita M.
Quality Assurance Engineer
Share
"Team documentation"
What do you like best about Confluence?

Confluence combines the speed of creating on your own with the advantages of working together. Confluence makes it easy to create documents as a team, provide feedback in context and quickly iterate until your work is finalized.

What do you dislike about Confluence?

Self hosting requires in house technical knowledge and staff training will need consideration

What problems is Confluence solving and how is that benefiting you?

Business folk working on product requirements, sales programs and strategic planning can turn these ideas into actionable items by creating Jira issues from within Confluence.

Small Business (50 or fewer emp.)
Dec 28, 2017
 Source
Overall Rating:
4.5
JZ
Jeheen Mahmood Z.
Senior Data Analyst
Share
"It's our tech guides depository"
What do you like best about Confluence?

Whenever a teammate makes any updates, we get notified. It has saved me many hours by keeping me on the same page.

What do you dislike about Confluence?

The navigation between different sections might be a little easier. At this moment it's not bad, just looks a little complex sometimes.

What problems is Confluence solving and how is that benefiting you?

We regularly update our database security. In my job, I have to run the database in order to provide updated product to the clients. Confluence helps me stay in sync with the tech team. I am able to put in bug reports and requests or edits very easily as well.

Mid Market (51-1000 emp.)
Dec 26, 2017
 Source
Overall Rating:
4.5
CS
Chris S.
Senior Financial Analyst
Share
"Great tool for managing big projects"
What do you like best about Confluence?

Confluence keeps all the content and meeting documents and timelines in one place.

What do you dislike about Confluence?

There is a decent sized learning curve to use the product.

What problems is Confluence solving and how is that benefiting you?

We use Confluence to manage a massive rebuilding project at our company. It has become the source of truth for all things relating to this project.

Mid Market (51-1000 emp.)
Dec 24, 2017
 Source
Overall Rating:
4.5
FO
Flamus O.
Head Of Customer Operations
Share
"Confluence is essential for documentation"
What do you like best about Confluence?

I like how each team has the chance to organize their internal documentation as they consider best. They are connected to all the Attlassian suite which makes it all very convenient.

What do you dislike about Confluence?

The design could improve, they have worked on it but the UI in general is quite ugly.

What problems is Confluence solving and how is that benefiting you?

•Documentation for processes. •Specs. •Conversations in regards to long projects.

Mid Market (51-1000 emp.)
Dec 21, 2017
 Source
Overall Rating:
4.5
Jon M. avatar
Jon M.
Support Manager
Share
"A great repository internal documents"
What do you like best about Confluence?

Confluence has a powerful search that allows us to easily look for internal documents that we need to make sure that we are following the correct processes.

What do you dislike about Confluence?

There is not much to dislike. Their interface was pretty archaic before. However, they recently refreshed the look.

What problems is Confluence solving and how is that benefiting you?

There were 2 main problems that we needed to solve. 1. Have a central location for all our internal docs 2. A way for employees to ask questions about topics that have no specific documentation Both of these problems were solved using Confluence. With the questions section, we were able to alert subject matter experts to quickly answer questions of our employees.

Enterprise (> 1000 emp.)
Dec 21, 2017
 Source
Overall Rating:
4.5
NT
Nag T.
Senior Software Engineer
Share
"Confluence review"
What do you like best about Confluence?

I love Confluence as I love JIRA and I use this for all of my projects

What do you dislike about Confluence?

I don't know...Confluence has all the features

What problems is Confluence solving and how is that benefiting you?

Documentation for all my projects

Mid Market (51-1000 emp.)
Dec 21, 2017
 Source
Overall Rating:
4.5
Sabitha M. avatar
Sabitha M.
Senior System Analyst
Share
"Usage of Confluence "
What do you like best about Confluence?

It is platform for organizations to maintain , secure and share the documentations.User access can be controlled by Active directory access to the lower lever where one can restrict the usage of documents. Multiple level of access to documents like read, write and admin. It is easy to share documents from folder level and navigate to file level . It is easy to make GIF from the snapshot where new user can able to understand without going through the documents. PMO can share their meeting notes across the users.Easily can track team activity ,give feedback and sync with team.Easily invite users from UI condole

What do you dislike about Confluence?

Migrating from other tools to confluence is little difficult. It involves user in editing the documents manually and validate. User has to adapt to new short cuts to edit the document . Confluence Enterprise application pricing is high

What problems is Confluence solving and how is that benefiting you?

It is easily to install confluence on premise and integrate with active directory .Restricted access to team and made invisible documents to other teams. It is very effective in creating meeting notes, project plans, requirements documents, release notes, roadmaps, and more. Dynamically we can create multi media content .User can provide feedback to the notes uploaded. It is effective in creating organizations hierarchy structure . Confluence can be integrated with atlassian tools through the plugin.

Mid Market (51-1000 emp.)
Dec 20, 2017
 Source
Overall Rating:
4.5
Jared M. avatar
Jared M.
Account Manager
Share
"Great Place to Keep Information Company-wide "
What do you like best about Confluence?

Confluence really keeps our company connected. Rather than having to reach out to stakeholders of a certain department or project, Confluence gives you the ability to find information on your own. It also allows us to collaborate with the team, each from our own computers.

What do you dislike about Confluence?

In my opinion, the part that could use the biggest upgrade is the search feature. It helps to structure your account correctly to make it easy to navigate, but sometimes you just need to search for information in your Confluence account. When I do search, it seems that the relevant information is a page or two away.

What problems is Confluence solving and how is that benefiting you?

We're collaborating more than ever before across multiple timelines, and giving our employees a place to store resources and important information.

Mid Market (51-1000 emp.)
Dec 19, 2017
 Source
Overall Rating:
4.5
HS
Hannah S.
Product Manager
Share
"Easy to use, great for team collaboration and documentation "
What do you like best about Confluence?

A great deal of functionality in the tool - we use it mostly for documentation on key processes, capturing meeting notes and building product/project/launch plans. Email notices for when a change is made to a page or space are useful, as I now don't have to go and check but can wait to be notified of when I need to hop in. The ability to lock a page comes in handy when touchy items still in the works like product pricing or roadmaps aren't ready for everyone to view.

What do you dislike about Confluence?

Some very minor formatting issues when working within different panel tables. Nothing major. The 'Search' function could use some love. Draw.io had previous glitches when saving (or rather, not saving!) but those seem to have been resolved.

What problems is Confluence solving and how is that benefiting you?

Documentation of key processes, meeting notes, project plans, user feedback templates, wiki, tracking task statuses.

Mid Market (51-1000 emp.)
Dec 07, 2017
 Source
Overall Rating:
4.5
BS
Ben S.
Technical Consultant
Share
"Perfect for sharing knowledge between teams around the world"
What do you like best about Confluence?

I work with multiple different functional groups in multiple offices around the world. Confluence helps me provide an internal knowledge base that all the teams can refer to and add to

What do you dislike about Confluence?

The page editor can be a little tricky to use at times, and navigating between spaces can be a little confusing at first.

What problems is Confluence solving and how is that benefiting you?

Inter-office and Inter-team knowledge sharing. We're getting better in both and have a nice central knowledge repository.

Mid Market (51-1000 emp.)
Dec 05, 2017
 Source
Overall Rating:
4.5
Greg P. avatar
Greg P.
Business Intelligence Analyst
Share
"Another seamlessly integrated Atlassian Product"
What do you like best about Confluence?

Seamless integration with other Atlassian products like JIRA and Bitbucket. If you are going to use one of these products you might as well use the other. Neat interface with easy formatting. A great enterprise-wide collaboration tool. Fully customizable.

What do you dislike about Confluence?

Like JIRA the fact that it is fully customizable is also a problem in that configuration can be over-engineered.

What problems is Confluence solving and how is that benefiting you?

All our company documentation is held in confluence. Architects, Executive Management, Marketing and Developers alike all use Confluence in our business.

Mid Market (51-1000 emp.)
Nov 14, 2017
 Source
Overall Rating:
4.5
Julie O. avatar
Julie O.
Senior Crm Manager
Share
"Confluence is solid - I'm happy with it"
What do you like best about Confluence?

Its very easy to use, intuitive, clean.

What do you dislike about Confluence?

sometimes it goes down which is not useful since we rely on it so much.

What problems is Confluence solving and how is that benefiting you?

We use it to spread information internally, keep things organized, have a central location to store information, training, etc.

Enterprise (> 1000 emp.)
Nov 07, 2017
 Source
Overall Rating:
4.5
SN
Siddharatha N.
Salesforce Expert @ Innovation And Incubation
Share
"Its smooth and good to use"
What do you like best about Confluence?

its really good product, its almost similar to wikipedia and it has good integrations with jira. the access management is a bit messy in corporate but i would still go with it.

What do you dislike about Confluence?

access management is painful in corporate implementations

What problems is Confluence solving and how is that benefiting you?

make everyone collaborate and avoid too many word documents and ppts

Enterprise (> 1000 emp.)
Oct 24, 2017
 Source
Overall Rating:
4.5
Gnana Sekhar S. avatar
Gnana Sekhar S.
Principal Software Engineer
Share
"Amazing place to find all documents written by team"
What do you like best about Confluence?

Very easy to write a page and provide links.

What do you dislike about Confluence?

We need to understand and remember suyntax.

What problems is Confluence solving and how is that benefiting you?

Share within and with other teams Technical knowledge sharing