Confluence Reviews & Product Details

You can create, share, and collaborate on projects all in one place. Gives you a central place to keep your team's work organized and accessible, making it easier to find the information needed to keep work moving forward.

It's not that easy to manage, too many alternatives so gives too many options. Too many options are not always a good thing.

Allows for projects to be kept in one place, thus keeps your projects moving forward, faster. It's transparency and organization and this too benefits any who use it.

This tool is very good for product documentation whatever you target to do both internal or external usage. I very much like the fact that this tool can be used for both documentation, knowledge sharing but also specification Using this tool instead of a common space on network or even on gdrive is good for specification or documentation, especially because you can version it and it is more or less like a book. SSO with google is really handy on a daily usage.

At first, this was not an easy task to write nice shaped documents at start but with some practice and time, you can do really nice things with really nice presentation. Another drawback, I think, is the fact that it is not easily to reach if you are not at work and not loggued (this can sounds stupid but this is actually not)

Thanks to confluence, we can share, gather and communicate both documentations and informations on all our projects. We have one single place where we can find all info we need. We can share knowledge We have reduced the number of tool to only one single tool So we sped more time answering to the question "where can i find the info" because answer is now obvious. Best benefit to me s the fact that people can find all needed info on any project / product without even asking

We also use JIRA as our software development life cycle tool (both Confluence & JIRA are Atlassian products), which allows you to easily create JIRA issues from Confluence documentation.

It would be nice if as a site administrator you could undo restricted pages created by users. I am not sure the best way to approach this, but if/when people leave an organization and they have created restricted pages, there is no way to access those unless that user has granted those rights to you specifically.

We use Confluence for checklists, templates, documentation and a Wiki.

It's great to have a wiki to be able to post things and share with other team members.

You have to be behind firewall, i.e. vpn in order to access.

Process, timeline, milestone, requirements

I love the ease of use associated with Confluence. All members of our team could quickly acclimate to using it to share company-wide information.

A bit simple in terms of design, we find it difficult to customize many of the features. I'm certain there's a way, we just haven't been able to dive that deep yet.

We're using confluence to create a repository of company-wide reference information.

Great place for: - storing manuals - passwords - wiki pages - schemas and similar content

I think, that sometimes it works not so quick

Now, we can save passwords and instructions on Confluence

I like that it can be kept as in internal source of communication as well as documentation for internal libraries and instructions for system installations. It's easy to tag people to different post just in case they've missed something, or if you're unsure what something is trying to say, you can see who wrote the post and you can ask them in person/IM them.

I don't really have any complaints about this software. It does what it's supposed to do. I wish there was integration to directly reference a page within confluence without having to past the entire url into a chat box. Maybe using a # to reference the page? Another feature could be adding suggestions to improve upon a post with an annotation next to the line instead of leaving it in a comment.

Communication and keeping the company in sync/up-to-date with the latest tech people are coming up within the company. If you're not sure how to go about installing a piece of required software, confluence makes it easy with a quick search to find an installation guide written by someone within the company who may have encountered problems and fixes for those problems. Another benefit is managers can keep tabs on employees that are going above and beyond with documentation by looking through a person's linked posts.

- Easy to learn - Embedded widgets and graphics - Integration with Google Docs - Notifications

- More complex to navigate than applications like Google Docs - Somewhat dull User Interface and User Experience with respect to colors and aesthetics

Managing and story internal company information including business processes, company hierarchy, projects, general information about business units. Benefits realized include a centralized hub for all internal users, superior to a light tool like Google Docs, or any other Google Suite. The solution provides more detailed control and fuller experience.

We use JIRA/confluence to track user stories and scrum projects. Its very helpful.

nothing I can think for dislike, its a great tool.

tasks assignment and scrum stories

I like the ability to store documentation in one central location for the entire organization.

I don't have any dislikes regarding Confluence. I know it also comes with the territory, but this tool is definitely more geared toward technical teams. It takes a lot of coaxing to get non-technical teams to utilize it.

Being able to have visibility onto your project as well as having the ability to see others has been incredibly helpful.

This is one of the best software that helps organize as well as manage files effectively and efficiently It supports multiple media formats such as videos, link... It is easy to learn and use the software The searching function helps me a lot in handling and working

You have to install more widgets to have more funtions It offers a quite complicated interface There are not many functions for editing documents

I use this software for my team to manage documents. Also, I can share or upload technical documents so I can access them everytime and everywhere

I loved the simplicity of it. We scratched the surface of it but it became central to all of our processes. We had a regular saying: "is that on Confluence?". Our goal was to remove the materials that were shared via email and Slack that would just die there and ensure that they were incorporated into Confluence.

I was essentially the business owner but I never saw any best practice webinars or communication. There is a big opportunity for Atlassian to figure out the Customer Success side to maximize adoption. We could have done so much more with Confluence. Confluence wasn't incorporated into the regular day to day so while we had our processes stored there, they were rarely utilized.

We needed a common place that we could store our standardized processes. Confluence allowed us to do this.

Ease of use and many templates that make setting up various douments a breeze

nothing I have found so far tat makes me not want to use it.

Knowledge share and replacing our old wiki system with group based sharing

The ease of adding content and creating a web of documentation. Love how you can tag people and they get notified. Also the integration with Jira is awesome.

The styling. It has the appearance of non-modern software. Some of the formatting is difficult to remember. Would be nice to be able to make part of the site public and keep part private.

Collaboration on product development, releases and other projects.

I love the suite of tools that Confluence provides. We currently use the Confluence Wiki, JIRA and HipChat, each with their own unique features and benefits. The Wiki works as our company encyclopedia. If anyone wants to know, "What did this specific document at this point in time?" We can pull it up in the wiki and provide them with the document(s) they're looking for. Although it can get quite technical, JIRA is, by far, the best project management software I've used in my career. It's based on the SCRUM system, which kind of game-ifies your workful, and dare I say, makes it a little fun. HipChat is the Confluence's version of Skype, which makes inter-departmental communication a whole lot easier. The ability to create "rooms" for certain projects is also great.

As robust as it is, Confluence requires some serious planning and time to set up for your team and their specific needs. If you've got a web-development wizard on staff, this can be cake. If not, it seems like you can set yourself up for a lot of error and miscommunication down the road. That being said, I've never been the one to set up Confluence or communicated with their support staff, so take this with a grain of salt.

We've made, and still are making, our workflow as simple and streamlined as possible with JIRA. Without it, I couldn't imagine how slow and tedious it would be to finish projects on time. I've realized that keeping track of projects and keeping people accountable is an obvious benefit, but JIRA just enhances this benefit even further.

Ease of use Easy to navigate Ability to expand to a knowledge base Multi user database

Reports management is not the best. Can be difficult to filter.

Tracking projects and reports, Multiple users can work on it at the same time.

The documents created can be modified by anyone. Accessing, Viewing and Modifying is all very easy.

Working with inserted pictures can be annoying sometimes. Their alignment with the text is not easy to do.

Documenting knowledge and creating design or proposal documents. Good place to create how to articles as well.

I love how we are able to document all of our tasks and project layouts in confluence and our staff can easily go in and see how to perform these tasks.

I dislike the functionality. What I mean by this is I wish it was easier to log in and out and view certain tasks. This program was very hard to understand at first.

We are using confluence to document projects. This is solving the problem of losing workflows behind projects, customer inquiries and different functionalities within our firm.

Its easy of use, the ability to integrate with Active directory. It is flexible in entering data, uploading documents

The GUI could be better. The interface for the user could be more graphic and inviting to the user.

Corporate document repository for all departments

Confluence is VERY open. I am able to upload images, videos, embed links, create tasks from an epic, the dynamic nature of Confluence allows me to convey any message to anyone, all in one place.

My only dislike is also my favorite part. Confluence can be so Dynamic, that training someone to use Confluence for the first time is daunting. There are terms and systematic uses for each piece that letting someone create things without fully understanding the system can clutter and quickly mess up what you've built.

We use Confluence for SOPs, program and project reviews, and documentation of system changes and updates.