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Drip
Automate Your Marketing Flow
4.4

( 459 )

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Drip Reviews & Product Details

Drip Overview
What is Drip?

Connect, engage, and relate to every customer on a personal level with smarter ecommerce marketing automation by Drip.

Company Drip Global, Inc.
Year founded 2013
Company size 51-200 employees
Headquarters Minneapolis, Minnesota, USA
Social Media
Drip Categories on Findstack
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Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Drip
What Drip is best for?
How does Drip compare to Brevo Marketing Platform?
What are the pros and cons of Drip?
Drip Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Drip Features
A/B Testing
Analytics/ROI Tracking
Attribution Modeling
Behavioral Targeting
CRM Integration
Campaign Management
Contact Management
Content Management
Customer Data Platform
Customer Surveys
Customizable CTAs
Drip Campaigns
Dynamic Content
Email Marketing
Event-Based Triggers
Forms Management
Landing Pages/Web Forms
Lead Management
Marketing Automation
Mobile Marketing
Multichannel Marketing
Predictive Analytics
SEO Management
SMS Marketing
Sales Intelligence
Segmentation
Social Media Integration
Web Analytics
Website Visitor Tracking
Workflow Automation
Drip Media
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Drip Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 17, 2025
Drip Logo
459 Drip Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Dec 30, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Owner"
What do you like best about Drip?

Its integration with Shopify is flawless

What do you dislike about Drip?

I can't export my data with last click and last open of each of my customers.

What problems is Drip solving and how is that benefiting you?

Getting the best delivery possible to all of my customers.

Small Business (50 or fewer emp.)
Dec 30, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Email Marketing Platform Out There"
What do you like best about Drip?

The way everything is set up - I can send manual broadcasts, create workflows, tag my customers, its amazing.

What do you dislike about Drip?

The pricing can be a little high, but you get what you pay for.

What problems is Drip solving and how is that benefiting you?

Email Marketing workflows, segmentation, broadcasts, everything. A large portion of my overall profit comes from this.

Small Business (50 or fewer emp.)
Dec 30, 2020
 Source
Overall Rating:
5.0
Brian H. avatar
Brian H.
Owner
Share
"Switched from Mailchimp and couldn't be happier!"
What do you like best about Drip?

I love the automation and incredibly precise targeting. I've got a dozen workflows set up to handle all my onboarding, list pruning, and customer retention needs.

What do you dislike about Drip?

I'm having a hard time coming up with something to dislike. Before Drip I really didn't know what was possible. At the moment, I can't think of anything I like better on Mailchimp, my previous provider.

What problems is Drip solving and how is that benefiting you?

I'm a recording artist keeping my fans sorted and tagged according to where they are in their customer journey. I love being able to send out promotions while excluding subscribers who already have the product(s) I'm promoting. Feels less tacky!

Small Business (50 or fewer emp.)
Dec 30, 2020
 Source
Overall Rating:
5.0
MC
Michael C.
Founder
Share
"Powerful yet easy to use email marketing platform"
What do you like best about Drip?

The ease of use interface and the ability to track revenue metrics. It's super helpful to know how much of revenue is coming from email, and from which emails. The customer service team is also very helpful. I use a combination of automations and broadcast emails, and both are very easy to accomplish with drip. It's the best email platform for ecommerce.

What do you dislike about Drip?

Integration with ClickFunnels is a little wonky. Everything else is great. Integrations with Shopify are excellent.

What problems is Drip solving and how is that benefiting you?

We are able to see how much revenue our email efforts generate, as well as how much each email generates. This allows us to repeat what works and to optimize what doesn't work so well.

Small Business (50 or fewer emp.)
Dec 30, 2020
 Source
Overall Rating:
5.0
NT
Nicole Burch T.
Owner
Share
"I love all the options with Drip!"
What do you like best about Drip?

I love that I can customize so many things, including emails, forms and campaigns

What do you dislike about Drip?

It was hard to learn at first, but once I got the hang of it, it was much smoother. I don’t see any downsides, it helps me with better time management for keeping in touch with my audience.

What problems is Drip solving and how is that benefiting you?

It’s helped me save lots of time, and stay connected with my audience!

Small Business (50 or fewer emp.)
Dec 30, 2020
 Source
Overall Rating:
5.0
JS
Jeremy S.
Owner & Co Founder
Share
"Excellent easy-to-use SMB email automation tool with tight shopify integration"
What do you like best about Drip?

Email builder is excellent, automation builder is very easy to use. Segmentation tools work well. Across the board it's a very competent platform, and handles all of my various email automations smoothly with no drama (side-eye at you, SFMC). API's are easy to access for leveraging tools like Zapier to do some nutty things. Sign up forms are simple to implement, analytics are sound. I hear that the integration with FB custom audiences works well, even we don't use it. Overall impression and opinion of Drip is good, and I look forward to seeing where they take this platform in the future.

What do you dislike about Drip?

New features are slow to roll out, everything has been getting buggier this year. There's a number of data feeds from shopify that would be useful to have. Could also use more data fields and types available in the customer object. Media management could be better, as could template / snippet management. I definitely would have preferred more tools being added to existing features rather than having SMS bolted on. The roots of this being a sales-oriented tool still show.

What problems is Drip solving and how is that benefiting you?

Need to send bulk and automated campaigns for our ecommerce store. We do about $1 per customer per send off a large list, so it pays for itself every day. We do abandoned card, browse abandon, special post-purchase automations for certain products, deep segmentation to avoid general discounting. We jumped over when Mailchimp got kicked off of shopify, and it's been a great tool to use as we've tripled out list in that time.

Small Business (50 or fewer emp.)
Dec 30, 2020
 Source
Overall Rating:
5.0
CL
Carlos L.
Founder
Share
"One of the best ESP email services out there"
What do you like best about Drip?

Drip has amazing functionalities, specially if you are more focused on e-commerce. The automation flow is pretty nice and easy to setup. I love the fact they also have automations. It basically saves you hundreds of dollars because you can connect apps like Facebook or Demio. Deliverability is on point.

What do you dislike about Drip?

UX feels outdated. Sometimes it feels old and is weird, because all the UI is beautiful, even the statistic parts are good. Reports lack some more data, but all the main parts are there. Besides that, Drip is the best alternative out there to Klaviyo.

What problems is Drip solving and how is that benefiting you?

Obviously all my email needs and replacing automatic flows and some notifications on my Shopify platform. Also the automations (rules) are amazing, I use them every day and it's included in any plan.

Small Business (50 or fewer emp.)
Nov 17, 2020
 Source
Overall Rating:
5.0
BC
Benjamin C.
Founder
Share
"The best email marketing tool I ever used"
What do you like best about Drip?

First, the price. It's very affordable for what it does. And it's also great for ecommerce shops with their automations.

What do you dislike about Drip?

I thought lead scoring was available when I subscribed, but I'm more than ok with the software itself today.

What problems is Drip solving and how is that benefiting you?

I connected it to my online course website and I love the integrations. That's it, it just does what I need.

Small Business (50 or fewer emp.)
Nov 17, 2020
 Source
Overall Rating:
5.0
Michael C. avatar
Michael C.
Founder
Share
"Powerful and easy to use email marketing platform for ecommerce"
What do you like best about Drip?

I love how simple and easy it is to integrate with ecommerce platforms such as shopify and then create email automations that generate revenue on autopilot. The integrations make it really easy to see how each email performed from a financial perspective, so I can replicate the types of emails that generate the most revenue.

What do you dislike about Drip?

There are some issues with cross-domain tracking and reporting, but that’s probably not an issue for most people. One of my big clients has different domains for its sub-brands, but we’ve found workarounds for this.

What problems is Drip solving and how is that benefiting you?

The biggest problem I’m solving is knowing how much revenue is attributed to our email efforts versus other channels. We’re also able to increase customer lifetime value by selling more products on the backend, which is more sustainable than relying solely on front end ppc ads.

Small Business (50 or fewer emp.)
Nov 17, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It just does everything the you'd want it."
What do you like best about Drip?

It is extremely intuitive, well designed, and have never had a single problem with the site being down or a feature not working.

What do you dislike about Drip?

The only thing I would like to see changed is when you download a data list it is emailed to you. It would be nice if you could download it directly, but this is a small quibble.

What problems is Drip solving and how is that benefiting you?

It is a great CRM, data organizer and email tool. As a paid marketing specialist it is extremely easy to pull reports on high and low value customers to create remarketing lists and segment users for ad groups.