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Google Analytics
Insights for smarter decisions
4.5
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Google Analytics Reviews: 4.5/5 — Highly Rated

Google Analytics Overview
What is Google Analytics?

Google Analytics is a platform that runs on the internet designed to give users in-depth insight into their website traffic as well as user behavior. Google Analytics is well known for its ability to track site visitors, monitor website performance, and review user engagement so users can improve their visitor’s site experience and boost conversions.


Google Analytics is also often used as Digital Analytics of choice in Indie Hacker and Marketing tech stacks.

Company Google
Year founded 1998
Company size 10,001+ employees
Headquarters Mountain View, CA
Social Media
Managed by:
Axel Grubba
Founder
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Ask Questions about Google Analytics
What Google Analytics is best for?
How does Google Analytics compare to Open Web Analytics?
What are the pros and cons of Google Analytics?
Google Analytics Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Google Analytics Pricing
Google Analytics Features
A/B Testing
Anomaly detection
API Access
Attribution Modeling
Audience Insights
Automated Reporting
Behavior Analytics
Campaign Tracking
Cohort Analysis
Conversion Tracking
Cross-device Tracking
Customizable Dashboards
Google Analytics Media
Google Analytics video thumbnail
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Google Analytics Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 10, 2026
Google Analytics Digital Analytics Software logo
6,280 Google Analytics Reviews
4.5 out of 5
Mid Market (51-1000 emp.)
May 02, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"UI is pretty difficult for a novice to navigate"
What do you like best about Google Analytics?

I like that they track users and their activity on our site. The ability to add events and other types of hits makes the tool extremely flexible and able to track almost anything you'd want.

What do you dislike about Google Analytics?

The UI is always a challenge. I can never remember where specific views are or how to alter them to see what I want. It feels like people who are good with GA have no issues but the barrier to entry is very high.

What problems is Google Analytics solving and how is that benefiting you?

I like to use the GA data in big query to track subscribers' movements within the site. Since this is the only tool we have that doesn't just track content consumed it has helped with product decisions.

Small Business (50 or fewer emp.)
Apr 25, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Powerful tool if you know how to use it"
What do you like best about Google Analytics?

delivers powerful data metrics, excellent free tier

What do you dislike about Google Analytics?

seems like the interface is always changing and it can be difficult to locate what you need

What problems is Google Analytics solving and how is that benefiting you?

provides data on who has visited your website, what pages they visited, and for how long. all are important in managing an online presence

Small Business (50 or fewer emp.)
Apr 07, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Completely mind blowing,... if you know what you are doing. "
What do you like best about Google Analytics?

I love seeing the interaction of my viewing audience on my site. I love seeing how my website is performing and being able to catch problem areas.

What do you dislike about Google Analytics?

It's a love hate relationship with its complexity. I hate how google suites interact with each other. It's to complicated. I am relatively new to google platforms and most of the time I feel like I spend to much time trying to make sense of the data. Also, I wish I would have known Wix Ecommerce platform wasn't supported by Google Analytics ecommerce. I'm missing quite a lot of data. We were so far deep in wix we couldn't change.

What problems is Google Analytics solving and how is that benefiting you?

I am able to communicate our audience to my boss. Funnels are awesome and I can't wait to understand them better.

Small Business (50 or fewer emp.)
Apr 04, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"working to make the most of GA"
What do you like best about Google Analytics?

I like Google Data the best; this beta program has made me more excited about Analytics. I do love that they offer Analytics academy, and I have clearance from my boss to do the full sessions to make the most of GA.

What do you dislike about Google Analytics?

There is probably a lot I don't know, but I do wish it was a bit more intuitive.

What problems is Google Analytics solving and how is that benefiting you?

I use GA to track articles views from our websites, and I use the GA data (via Google Data studio) to build beautiful and user-friendly data reports.

Small Business (50 or fewer emp.)
Mar 28, 2017
 Source
Overall Rating:
3.0
Robby S. avatar
Robby S.
Principal
Share
"You Have to Use Google Analytics, But You'll Probably Never Really Like It"
What do you like best about Google Analytics?

Google is constantly updating their service, so the best thing about this platform is that there is new stuff all the time.

What do you dislike about Google Analytics?

Google is constantly updating their service, and sometimes they ruin things. For example, they made a big change a few years ago in which anyone who is searching from a secure website no longer passes along their keywords. Since zillions of users are logged into Google when they search, their search keywords are now "not provided." Which pretty much makes that part of Google Analytics useless.

What problems is Google Analytics solving and how is that benefiting you?

Figuring out what content is sticky.

Enterprise (> 1000 emp.)
Jan 24, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Analytics 101"
What do you like best about Google Analytics?

Google Analytics is free, easy to use for evaluating website stats and there are several online-based tutorials (even videos) to help a potential user get up to speed. Google also has a training and testing module to test your knowledge base.

What do you dislike about Google Analytics?

Google Analytics is free, so there is less back end support and no direct customer service demo or real-time support if you need it. Users may decide whether they value paying for that additional help or learning on their own time.

What problems is Google Analytics solving and how is that benefiting you?

People use Google Analytics to measure: Website visitors What visitors do when they come to your website When they visit your website What website they came from - and where they go after they leave yours How many visitors clicked on a link you may provide

Mid Market (51-1000 emp.)
Jan 20, 2017
 Source
Overall Rating:
3.0
Alexander J. avatar
Alexander J.
Project Manager
Share
"Google Analytics review"
What do you like best about Google Analytics?

It's features are incredible useful in our work.

What do you dislike about Google Analytics?

Sometimes very clunky system, with a slow onboarding process

What problems is Google Analytics solving and how is that benefiting you?

I am solving our user engagement problem

Mid Market (51-1000 emp.)
Dec 21, 2016
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Overiew of Google Analytics"
What do you like best about Google Analytics?

The amount of data collected on one platform is very nice to have at your fingertips.

What do you dislike about Google Analytics?

I wish that the product was a bit easier to navigate.

What problems is Google Analytics solving and how is that benefiting you?

We are trying to gain more leads. We have realized that having this installed for our web site allows us to track the number of visitors to our web site.

Small Business (50 or fewer emp.)
Dec 19, 2016
 Source
Overall Rating:
3.0
SL
Steven L.
Operations Manager Customer Service Team Leader
Share
"Great service, However..."
What do you like best about Google Analytics?

When I was first assigned to look over our Analytics account, I was stumped, never used it before, I saw numbers, I saw graphs and it wasn't until you watch like 2-3 (12 if you're me) youtube videos on what does what. (then seeing that all videos are outdated) and everything has moved from what you're trying to do from the first tutorial you saw on goals. I like, nay, love that you can break down every channel and see the traffic if I was a numbers guy. (I'm guessing this is like their Playboys/girls) But, although its weird not getting all the facts, it's nice to see where drop offs and points for brainstorming for retention.

What do you dislike about Google Analytics?

I really wish it was more clean and cute (never thought I'd say that about a product, but here we are. Some other services, really clean this up and with Google, you'd think they'd make it more polished and easy to read, edit and how to work it. without having to get a certificate or hiring someone to read it for you.

What problems is Google Analytics solving and how is that benefiting you?

Drops in retention and flow around the website, shop and business partner

Enterprise (> 1000 emp.)
Dec 06, 2016
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Gets the job done"
What do you like best about Google Analytics?

Google Analytics is fairly straight forward and easy to use/set up.

What do you dislike about Google Analytics?

I would like to see more detailed metrics on my users.

What problems is Google Analytics solving and how is that benefiting you?

Primary use to date has been for tracking the number of users that have visited and where they came from.

Small Business (50 or fewer emp.)
Nov 30, 2016
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Let's us see engagement"
What do you like best about Google Analytics?

Comprehensive. Paints a full picture of where our audience is coming from, where they are spending their time and what is most interesting to them. Let's us see what is being clicked on and what our traffic patterns look like.

What do you dislike about Google Analytics?

Hard to get setup. If you don't set it up correctly at the beginning, you will not be able to capture information from your website. Hard to understand and challenging to navigate. Not intuitive.

What problems is Google Analytics solving and how is that benefiting you?

What time of day and what day of the week our readers are most engaged.

Small Business (50 or fewer emp.)
Nov 10, 2016
 Source
Overall Rating:
3.0
JW
Jessica W.
Singer/Songwriter
Share
"Manager of Partnerships"
What do you like best about Google Analytics?

Being able to track unique visitors to the site separately from those that were returning.

What do you dislike about Google Analytics?

Some of the numbers didn't seem accurate.

What problems is Google Analytics solving and how is that benefiting you?

We were trying to gather data on demographics and gauge the stickiness of the website.

Enterprise (> 1000 emp.)
Jul 19, 2016
 Source
Overall Rating:
3.0
JA
Jessica A.
Supervisor, Social & Digital Strategy
Share
"Deep analytics tool but requires deep understanding"
What do you like best about Google Analytics?

Access to tons of analytics that can be viewed from many "angles"

What do you dislike about Google Analytics?

Almost overwhelming how many things you can see. It's hard to use if you're not an expert.

What problems is Google Analytics solving and how is that benefiting you?

Website traffic and traffic flow from social media.

Small Business (50 or fewer emp.)
Jul 11, 2016
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Good Insight"
What do you like best about Google Analytics?

Google Analytics provides a look into how your business is performing. It shows you trends and with my company, we use it to see how to better market to our customers.

What do you dislike about Google Analytics?

For me, Google Analytics is a bit difficult to understand. If it were more straightforward, or there were more resources available for interpreting, I'd enjoy it more.

What problems is Google Analytics solving and how is that benefiting you?

I work for a marketing company, so we use google analytics when reporting to our clients. It is good for showing us what works and what doesn't.

Mid Market (51-1000 emp.)
Jun 07, 2016
 Source
Overall Rating:
3.0
PP
Paige P.
Director, Web Development
Share
"Useful Tool"
What do you like best about Google Analytics?

I love the diversity of statistics you can get with this analytics tool. I love that you can customize it to identify types of users and track what's important to them or what devices they are using to visit your site.

What do you dislike about Google Analytics?

The UI is a bit convoluted and a mess to navigate at times. I guess this can happen with any analytics or data collection software but its just a bit rough.

What problems is Google Analytics solving and how is that benefiting you?

We are trying to figure out what OS and devices to support to better support our customers and keep them happy. It helps us make product decisions and shift our front-end development focus.

Enterprise (> 1000 emp.)
May 23, 2016
 Source
Overall Rating:
3.0
AA
Abdulaziz T. A.
Product Manager Cards
Share
"review of appmakr 1 year later goodle an"
What do you like best about Google Analytics?

good data visuals from the presentation itself of the information. It look attractive and makes one pay attention

What do you dislike about Google Analytics?

terminilogy of the use of the analytics like Bounce rate. These terms are sometimes confusing but give a good sense of whats going on

What problems is Google Analytics solving and how is that benefiting you?

SEO problems and analytics can help but i use alexa

Small Business (50 or fewer emp.)
Feb 08, 2016
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Product Feature Usage"
What do you like best about Google Analytics?

It includes customizable data and results for all reports that are generated. It has large data storage capabilities.

What do you dislike about Google Analytics?

Confusing first time user experience. I had trouble generating reports with the right content. Not great support within the application.

What problems is Google Analytics solving and how is that benefiting you?

We are passing customer statistics usage and feature usage into Google Analytics. Giving a good feel for overall feature and application usage.

Small Business (50 or fewer emp.)
Dec 27, 2015
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Pretty good and well integrated basic analytics software"
What do you like best about Google Analytics?

I like that it seamlessly integrates into a Google dashboard and other apps, and has a number of basic features and useful features on the free tier. Google Analytics is my first go-to software for analytics of apps.

What do you dislike about Google Analytics?

I dislike that it doesn't have the detailed analytics features of other software, such as Mixpanel. For example, we don't know as much about the demographic information about the people who go to the site. We also aren't able to track the clicking of a particular link at a very fine-grained resolution the way that you can on Mixpanel.

What problems is Google Analytics solving and how is that benefiting you?

I am trying to determine how many people are going to our homepage and whether they are falling off, as well as how long they will stay there. Google Analytics has helped us track the usage of our website to the resolution we are looking for so far. We don't need such a high resolution as this is a very low traffic website. So Google Analytics is good enough for us for now, and we plan to use Mixpanel or another type of more detailed analytics software to learn about the users' behavior in more detail when we have a larger volume of traffic than we do now.

Enterprise (> 1000 emp.)
Sep 14, 2012
 Source
Overall Rating:
3.0
JA
Jill A.
Associate Creative Director, User Experience
Share
"Acceptable for the Basics"
What do you like best about Google Analytics?

It's free & accessible from anywhere. It also plays relatively well with other google products like adwords and google search and can be useful if you are interested in SEO-type analysis. It does get the job done.

What do you dislike about Google Analytics?

It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture.

What problems is Google Analytics solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Dec 08, 2023
 Source
Overall Rating:
2.5
JT
Jimmy T.
Founder & Ceo
Share
"Google Analytics Review"
What do you like best about Google Analytics?

It provides data that helps us to improve our search performance.

What do you dislike about Google Analytics?

The data is all over and not managed properly.

What problems is Google Analytics solving and how is that benefiting you?

It solves the problem of finding out how oue users react to our websites so we know what steps to take.

Small Business (50 or fewer emp.)
Apr 18, 2023
 Source
Overall Rating:
2.5
HC
Haley C.
Founder
Share
"Google Analytics Review"
What do you like best about Google Analytics?

Universal google analytics is useful for analyzing data and tracking metrics for goals and KPI’s. When tracking google ads, especially in relation to site traffic, this enables you to get accurate information (although some data can be delayed by a few hours for real time data at times).

What do you dislike about Google Analytics?

The new GA4 version takes away some of the customizations and ease of exporting data that was a part of UA. This is a downside for me, as I really enjoyed the ease of tracking data and exporting very easily within google softwares.

What problems is Google Analytics solving and how is that benefiting you?

Being able to track a mass amount of metrics for many accounts at the same time versus having to go through every single individual account to track key metrics for campaigns and ads.

Small Business (50 or fewer emp.)
Oct 18, 2022
 Source
Overall Rating:
2.5
DE
Dorothy E.
Digital Content Coordinator
Share
"Great for gathering data to move forward with decisions"
What do you like best about Google Analytics?

I love that there's so much to understand from Google Analytics. You can gain information on SEO, landing pages, customer behavior and even more. These directives can provide insight on how exactly to manage your site and make it better for each customer experience!

What do you dislike about Google Analytics?

Sometimes it can be difficult to find exactly what you're looking for, but doing a quick Google search can help tremendously. I think tutorials might be helpful as well.

What problems is Google Analytics solving and how is that benefiting you?

Google Analytics help assess what campaigns, language/copy, and images are engaging our customers to convert. This in turn can tell a brand where to aim the focus and what to include more of or less of on their sites.

Enterprise (> 1000 emp.)
Sep 05, 2022
 Source
Overall Rating:
2.5
Tara S. avatar
Tara S.
Content Marketing Specialist
Share
"Good but can improve"
What do you like best about Google Analytics?

The customised dashboards are the best thing

What do you dislike about Google Analytics?

Not super user friendly for a beginners and not much helpful demos

What problems is Google Analytics solving and how is that benefiting you?

Track sessions to my website to improve content performance

Mid Market (51-1000 emp.)
Aug 10, 2022
 Source
Overall Rating:
2.5
ER
Evan R.
Product Manager
Share
"Product Manager"
What do you like best about Google Analytics?

The ability to easily share reports across different stakeholders who should not have access to all environment data or reports

What do you dislike about Google Analytics?

Lack of ability to track metadata or collect demographic / segmenet data

What problems is Google Analytics solving and how is that benefiting you?

Ability to track product analytics / feature engagement data

Mid Market (51-1000 emp.)
May 04, 2022
 Source
Overall Rating:
2.5
Gaurav S. avatar
Gaurav S.
Digital Marketing Executive
Share
"Google Analytics is used to website demographics report of website."
What do you like best about Google Analytics?

Help in Making Seo Website Report Data Analysis.

What do you dislike about Google Analytics?

Not used for other websites if we donot have permissions.

What problems is Google Analytics solving and how is that benefiting you?

It Helps in MAking Reports of the Websites.It helps in Making Ranking of Websites, Give Actual Details And Demographics Details.

Small Business (50 or fewer emp.)
Dec 08, 2021
 Source
Overall Rating:
2.5
Lacey J. avatar
Lacey J.
Small Business Owner
Share
"Universal, G-4.. again in English please!"
What do you like best about Google Analytics?

I like that i can sort of get an accurate count of visitors my site is getting. And that there is a lot of opportunity to be had, if i understood it or needed it.

What do you dislike about Google Analytics?

I don't like how insanely confusing it is. I somehow have 4 tags on my site and my like 7 properties on my analytics dashboard... for just one website. They all have different figures too.

What problems is Google Analytics solving and how is that benefiting you?

I'm not really solving any. Like i said the numbers don't match up with themselves or other software that tracks my visitor count. I like to see real time users.

Mid Market (51-1000 emp.)
Sep 28, 2021
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Googel Analytics Review"
What do you like best about Google Analytics?

The most recent update to GA4 has been a quality release so far.

What do you dislike about Google Analytics?

Ad filtering programs and extensions such as Firefox's Enhanced Tracking Protection, the browser extension NoScript and the mobile phone app Disconnect Mobile can block the Google Analytics Tracking Code.

What problems is Google Analytics solving and how is that benefiting you?

Track website activity such as session duration, pages per session, bounce rate etc.

Mid Market (51-1000 emp.)
Aug 19, 2021
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"It works well ... mostly"
What do you like best about Google Analytics?

I like that once the platform is set up, you can log in and view a multitude of analytics. I also like that you can set up reports and view data in real time.

What do you dislike about Google Analytics?

The platform is not very easy to set up. Google algorithms change often, so data you're used to seeing may appear different or have significant discrepancies. It's challenging when dealing with PPC analytics as Google will do whatever it can to get users to increase their budgets.

What problems is Google Analytics solving and how is that benefiting you?

It is excellent for measuring website traffic and sources. The analytics provide great insights for areas of improvement and what we are doing well.

Small Business (50 or fewer emp.)
Jan 23, 2021
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"google ads"
What do you like best about Google Analytics?

it is good for analysis google ads service

What do you dislike about Google Analytics?

all is good not facing any issue so no dislike

What problems is Google Analytics solving and how is that benefiting you?

no problem solve

Small Business (50 or fewer emp.)
Jan 06, 2021
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Google analytics for tutoring company"
What do you like best about Google Analytics?

The ease of use of google analytics is great for anyone to jump in

What do you dislike about Google Analytics?

Some areas of google analytics are not totally understandable

What problems is Google Analytics solving and how is that benefiting you?

I am monitoring my bounce rate on my website to see how often people leave