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Hootsuite
Social Media Management Simplified
4.2
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Hootsuite Reviews: 4.2/5 — Solid Choice

Hootsuite Overview
What is Hootsuite?

Hootsuite is a social media management software that empowers businesses to automate the more tedious aspects of social media posting. With tools such as scheduling, content curation, and analytics, Hootsuite can significantly improve business social media strategies and improve audience reach.

Company Hootsuite Inc.
Year founded 2008
Company size 501-1000 employees
Headquarters Vancouver, British Columbia, Canada
Social Media
Hootsuite Categories on Findstack
Vista Social Social Media Management Software logo
Vista Social
4.8
(532)
$29.00/month
Vista Social is a cloud-based, all-in-one social media management platform for teams and agencies. It ... Learn more about Vista Social
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Hootsuite Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Hootsuite Features
Analytics and Reporting
Audience Targeting
Automated Publishing
Campaign Management
Compliance management
Content Approval Workflow
Content Curation
Content Library
Content Performance Tracking
Content Scheduling
Customizable Branding
Customizable Templates
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 31, 2026
Hootsuite Employee Advocacy Software logo
4,140 Hootsuite Reviews
4.2 out of 5
Mid Market (51-1000 emp.)
Jul 12, 2022
 Source
Overall Rating:
5.0
SO
Steve O.
Senior Project Manager
Share
"Wow, I think I like it too much!"
What do you like best about Hootsuite?

I like Hootsuite because it helps me better manage posts intended for my social platforms and my clients' posts in one place. It's a great time saver and everything is kept up to date. I like how simple its user interface is and being able to see what has been posted and what is about to be posted when I want to. The scheduling of social media posts helps me work in a more organized and efficient way, it's what I find most appealing about using Hootsuite in my day to day life.

What do you dislike about Hootsuite?

The free version has many limitations, it even has few platform connections, which forces users to purchase the paid version to acquire more and better features.

What problems is Hootsuite solving and how is that benefiting you?

Hootsuite has helped me to efficiently and smoothly plan and publish content in different social networks, make a detailed follow up of what is published, get more followers because the account keeps actively posting and has facilitated the interaction with the followers of each of the accounts under management. I find it very convenient and advantageous to use this tool in my day to day life to manage multiple accounts of my own and of several clients without neglecting details and without incurring in setbacks in the publication of content.

Mid Market (51-1000 emp.)
Jun 28, 2022
 Source
Overall Rating:
5.0
Michelle G. avatar
Michelle G.
Training Program Specialist
Share
"Hootsuite for social media automation"
What do you like best about Hootsuite?

The ability to pre-plan and automate social posts in one place. I can go in weekly to create and verify upcoming posts instead of setting reminders to go in and do each individually

What do you dislike about Hootsuite?

I wish there was a way to title posts to make looking at the calendar a little easier. It would help tremendously with creating placeholders for future posts

What problems is Hootsuite solving and how is that benefiting you?

Hootsuit has helped us automate our social media. We are a small team without a dedicated social media person, so it has allowed us to keep up with posts, trends, and analytics

Small Business (50 or fewer emp.)
Jun 23, 2022
 Source
Overall Rating:
5.0
KH
Katie H.
H
Share
"Easy to use and great visualisation!"
What do you like best about Hootsuite?

Love the scheduling publisher tool, dashboard guidelines and analytics tools! I also like the social score when you log in' it motivates me to improve.

What do you dislike about Hootsuite?

The only bug is that you cannot tag and connect LinkedIn people contacts in scheduled posts.

What problems is Hootsuite solving and how is that benefiting you?

Solutions include: scheduling social media posts in advance and visualising them easily with the publishing tool; in-depth insights presented simply on the reporting dashboards, easy to customise. I also like the inbox and stream functionality which helps me stay on top of community management.

Small Business (50 or fewer emp.)
Jun 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best way to organize your social media accounts"
What do you like best about Hootsuite?

I like how it allows you to schedule posts ahead of time. It offers helpful courses for free and gives you the best recommendations in terms of when to post and what content to post.

What do you dislike about Hootsuite?

Sometimes I will receive notifications about an error while posting and it asks me to change something on the post before rescheduling. This can be annoying at times when i don't have time to review posts. I also wish carousel posts would just post without notifications.

What problems is Hootsuite solving and how is that benefiting you?

TIme management. Scheduling posts ahead of time saves me from spending days preparing posts and I can work on other stuff instead. It gives me more flexibility.

Small Business (50 or fewer emp.)
Jun 22, 2022
 Source
Overall Rating:
5.0
JT
J'hanna T.
Marketing & Communications Manager
Share
"It makes my life so much easier."
What do you like best about Hootsuite?

Hootsuite has allowed me to schedule all of my social media posts on multiple platforms with ease. They post perfectly and having the option to edit them from my phone is amazing.

What do you dislike about Hootsuite?

I would love to be able to schedule stories. Additionally, tagging people isn't intuitive outside of instagram.

What problems is Hootsuite solving and how is that benefiting you?

I don't have the time to post all my content in real time. Hootsuite allows me to batch content to keep my social accounts active.

Mid Market (51-1000 emp.)
Jun 20, 2022
 Source
Overall Rating:
5.0
Ariel L. avatar
Ariel L.
Marketing And Innovation Manager
Share
"With Hootsuite, social networks walk on their own"
What do you like best about Hootsuite?

One of its many functions is to integrate all social networks in the same account, you do not need to open another account or another user for another social network. You can schedule publications separately for each social network at different times or make a single publication for all the chosen social networks.

What do you dislike about Hootsuite?

This is a pretty complete software for social network management, if I would like to see a little more variety in its image bank and templates. If it could give the option of times for other countries it would be great, as we manage social networks for clients from different parts of the world.

What problems is Hootsuite solving and how is that benefiting you?

Since we have Hootsuite as our main software for social media management, our work is much easier and more effective, because we know first hand the metrics of the social networks we manage, of each client we assist. It also allows us to plan our daily publications in an orderly manner.

Small Business (50 or fewer emp.)
Jun 16, 2022
 Source
Overall Rating:
5.0
GC
Gerry C.
Digital Marcom Strategy Director
Share
"Coordinating the big SoMe picture"
What do you like best about Hootsuite?

We like the ability to coordinate campaigns across several SoMe channels with reminders for tweet-length limitations and channel-specific graphic-art dimensions. Plus, Hootsuite provides useful insights on the best posting dates/times for achieving maximum traction.

What do you dislike about Hootsuite?

We have not yet encountered negatives using the Hootsuite platform.

What problems is Hootsuite solving and how is that benefiting you?

The convenience of simultaneously scheduling similar content across several channels is a fantastic time-saver. This gives us the ability to devote time to other projects.

Small Business (50 or fewer emp.)
Jun 14, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use!"
What do you like best about Hootsuite?

Hootsuite is very easy to navigate and well organized!

What do you dislike about Hootsuite?

It lacks some features found on other scheduling platforms.

What problems is Hootsuite solving and how is that benefiting you?

I'm able to schedule posts ahead of time to increase productivity.

Small Business (50 or fewer emp.)
Jun 07, 2022
 Source
Overall Rating:
5.0
Tarryn R. avatar
Tarryn R.
Owner
Share
"Hootsuite Software Review"
What do you like best about Hootsuite?

It's a really easy program to schedule my social media posts with and monitor my content calendar.

What do you dislike about Hootsuite?

I don't love the analytics function. It's not very aestically pleasing and it could look better.

What problems is Hootsuite solving and how is that benefiting you?

It helps me schedule all my posts across multiple platforms and brands.

Small Business (50 or fewer emp.)
Jun 07, 2022
 Source
Overall Rating:
5.0
DH
Devin H.
Executive Assistant
Share
"Wonderful Trial Experience and Education"
What do you like best about Hootsuite?

I love that it is a hub where you can post all your social media posts in one place with optimal scheduling times. It also gives good analytics for measuring success.

What do you dislike about Hootsuite?

Some features still need to be fleshed out more like the apps portion. There could be more integration with different apps. Also, posting stories on Instagram is still difficult to do.

What problems is Hootsuite solving and how is that benefiting you?

I mostly needed to be educated about how to handle social media and branding. The education I received from the product and classes was top-notch and got us amazing results.

Small Business (50 or fewer emp.)
Jun 07, 2022
 Source
Overall Rating:
5.0
MM
Matthew M.
Creative & Marketing Director
Share
"I replaced my other social posting apps with this. It's perfect!"
What do you like best about Hootsuite?

I love the direct instagram posting and the informed metrics for both best post times and when most of our followers are online. It blows competitors away while being the most affordable platform I've used.

What do you dislike about Hootsuite?

I would like to see some IG Reel post differentiation and the ability to supercede instagram posting restrictions. I don't believe they are most up to date in terms of the posting capabilities of businesses on IG.

What problems is Hootsuite solving and how is that benefiting you?

The direct IG posting and qualitative measurements of the audience allow me to output brilliant reports in 10 minutes: something that used to take me a couple of hours to aggregate from varying sources.

Small Business (50 or fewer emp.)
Jun 02, 2022
 Source
Overall Rating:
5.0
TM
Tariro M.
Social Media Specialist
Share
"Seamlessly User Friendly Platform"
What do you like best about Hootsuite?

I enjoy how it is easy to navigate through the platform. It makes it so easy for me to schedule my content and share my posts on various platforms in a smart and orderly manner. Additionally, it doesn't take long to get assistance from the service team whenever i have any trouble with the scheduling. I have been using Hootsuite since 2019 and ever since, I haven't missed a post.

What do you dislike about Hootsuite?

I think it would be great if there could be a platform that draws up reports for the month with social media statistics and engagement strategies on how to improve posts next time. It would be great to improve on the content library too

What problems is Hootsuite solving and how is that benefiting you?

I work with various clients and Hootsuite really helps me plan my work for each of the clients and share content on different platforms. I am literally a superhuman because of Hootsuite!

Mid Market (51-1000 emp.)
May 30, 2022
 Source
Overall Rating:
5.0
Hayley A. avatar
Hayley A.
Marketing Manager
Share
"Perfect platform"
What do you like best about Hootsuite?

Great to have all our social media platforms available to see content at a glance on all channels. Can easily duplicate and alters posts accordingly for different platforms, ensuring messaging is consistent.

What do you dislike about Hootsuite?

Would like multiple users to be available on the lower-priced paid for subscriptions. even two would be better than one. Hashtag suggestions based on content would be helpful.

What problems is Hootsuite solving and how is that benefiting you?

Saving time scheduling social media content and being able to see all interactions in one mailbox, rather than logging in/out of multiple social media accounts.

Small Business (50 or fewer emp.)
May 30, 2022
 Source
Overall Rating:
5.0
LO
Lianne O.
Head Of Marketinb
Share
"Automation at its best."
What do you like best about Hootsuite?

Analysis that is provided is excellent. Easy to use for all the team.

What do you dislike about Hootsuite?

Wish it was a little cheaper, but you get what you pay for.

What problems is Hootsuite solving and how is that benefiting you?

We can now automate everything and not have people posting at weekends. We now understand the best times to post.

Mid Market (51-1000 emp.)
May 30, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Tool"
What do you like best about Hootsuite?

Being able to batch upload is particularly useful - easy to coordinate with many team members.

What do you dislike about Hootsuite?

The lack of ability to upload direct into instagram - as most posts these days are more than a single slide, this restriction is particulalry difficult.

What problems is Hootsuite solving and how is that benefiting you?

This solves the issue of coordinated marketing.

Small Business (50 or fewer emp.)
May 29, 2022
 Source
Overall Rating:
5.0
BR
Bev R.
Founder
Share
"Easy, intuitive interface, and good features"
What do you like best about Hootsuite?

I like being able to post in multiple social media accounts and to schedule my posts in advance.

What do you dislike about Hootsuite?

No real downsides. Someday, when my company gets bigger with bigger needs I will get the paid version. For now, I really appreciate the free version offered to small businesses like mine.

What problems is Hootsuite solving and how is that benefiting you?

I can quickly post social media updates on multiple platforms. As a result, I post more often.

Small Business (50 or fewer emp.)
May 25, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Hootsuite was the change I needed"
What do you like best about Hootsuite?

I really like that Hootsuite is easy to use.

What do you dislike about Hootsuite?

I really haven't found anything I dislike.

What problems is Hootsuite solving and how is that benefiting you?

Time management. I used to spend so much time putting calendars together with reminders to post on our social media sites. Hootsuite allows me to spend a few hourse once or twice a month and schedule everything out. I never have to stop and think if I posted something today!

Small Business (50 or fewer emp.)
May 20, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Nicole likes Hootsuite."
What do you like best about Hootsuite?

I like that Hootsuite isn't only a social media management tool but they also value us enough to deliver webinars, blogs, and other useful tools. The customer service is also wonderful.

What do you dislike about Hootsuite?

There's been two times where something didn't post BUT you can get that with all of the platforms (this hasn't happened in such a long time) BUT as soon as that happens you receive an alert to post it.

What problems is Hootsuite solving and how is that benefiting you?

It helps me with time management, and content design because sometimes I use their photos instead of using other design tools to get photos. I also like the streams so I can see each social media profile on 1 page. I like all things about Hootsuite, but I especially like that they're always working to make improvements and communicating those improvements with us. I also like the analytics and reports that are available in Hootsuite.

Mid Market (51-1000 emp.)
May 20, 2022
 Source
Overall Rating:
5.0
Josh Elias H. avatar
Josh Elias H.
Fixed Route Operator
Share
"A great all-in-one social platform"
What do you like best about Hootsuite?

The fact that Hootsuite manages each well and allows for easy syncronization.

What do you dislike about Hootsuite?

Nothing really - it all works pretty well and congeals nicely.

What problems is Hootsuite solving and how is that benefiting you?

I have not had any real issues with this platform yet. I like the one-stop social media shop platform!

Small Business (50 or fewer emp.)
May 20, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A Critical Tool for Social Medfia"
What do you like best about Hootsuite?

I've used Hootsuite for years. It is easy to use and posts on multiple social sites with only a few clicks.

What do you dislike about Hootsuite?

Overall there is little to dislike. The Instant Chat feature does not always get a response and the support response sometimes takes 24 hours--and I suspect they are overseas (outside of the USA) do I understand and give them grace.

What problems is Hootsuite solving and how is that benefiting you?

Hootsuite helps me reach my social connections on a consistent and regular basis--and I have over 190,000 Twitter followers and over 19,400 LinkedIn Connections. I can engage with my followers using one tool--Hootsuite.

Small Business (50 or fewer emp.)
May 18, 2022
 Source
Overall Rating:
5.0
TF
Tammy F.
Optician
Share
"Easy to schedule postings"
What do you like best about Hootsuite?

I love that I can sit doen for about an hour and schedule my whole month's social media postings. It lets me choose multiple social media outlets as well as keep track of the progress and any messages.

What do you dislike about Hootsuite?

Sometimes my social media accounts get logged out when I don't realize it, and I have to log back in. This sometimes makes me miss some scheduled postings, but at least it is easy to reschedule!

What problems is Hootsuite solving and how is that benefiting you?

I now have daily social media activity without having to take the time to post every day. This gives us more brand awareness and consistancy.

Small Business (50 or fewer emp.)
May 17, 2022
 Source
Overall Rating:
5.0
AS
Amir S.
Head Of Data And Analytics
Share
"Easy to use, social marketing suite with great reporting tools"
What do you like best about Hootsuite?

The usability of the tool is fantastic and intuitive and its functionality is comprehensive across all social channels. We use Hootsuite after testing other tools including HubSpot and others and appreciate the focus on social marketing.

What do you dislike about Hootsuite?

So far we have not come across anything that is lacking or missing functionality.

What problems is Hootsuite solving and how is that benefiting you?

Central place to manage and execute our marketing strategy (focus on Social channels), as an SME we needed a simple and highly effective tool to ease and automate most of our tasks and Hootsuite provides just that in a very affordable cost.

Mid Market (51-1000 emp.)
May 16, 2022
 Source
Overall Rating:
5.0
LT
Lisa T.
Teacher
Share
"Hootsuite"
What do you like best about Hootsuite?

I like the ease in which I can post and plan postings for my school's social media.

What do you dislike about Hootsuite?

After suing Hootsuite for the school year, I feel I still don't know all the "ins and outs", but that is a reflection on me, and not Hootsuite because I simply don't take the time needed to fully aquaint myself. I do wish Hootsuite would have special pricing for education. I"m not out to maake any money, and need to keep track of 3 accounts on my owntime. Since I don't get paid for he job, I have no funding for the 3rd social account, and as so many know, schools are short on budgets!

What problems is Hootsuite solving and how is that benefiting you?

Adding mulitple items onto FB for parens and Twitter for both parents and students is such a time saving benefit. Thank you.

Small Business (50 or fewer emp.)
May 13, 2022
 Source
Overall Rating:
5.0
Brad T. avatar
Brad T.
Digital Marketing Manager
Share
"A fantastic platform to bring all your social channels together in one easy to use, creative space"
What do you like best about Hootsuite?

Before using Hootsuite, I used to spend a lot of my time jumping between social media platforms, creating duplicate content whilst trying to collate data from all sources. As you can imagine, this took up a large proportion of my time, and as a single-person marketing department, it was a lot of pressure. Now with Hootsuite, I'm able to pre-plan my campaigns and posts, allowing me to streamline my workload and ensure I deliver regular content and monitor all incoming communications as well as analyze the data from multiple streams.

What do you dislike about Hootsuite?

As of yet, I'm yet to experience anything that I don't like.

What problems is Hootsuite solving and how is that benefiting you?

Now with Hootsuite, I'm able to pre-plan my campaigns and posts, allowing me to streamline my workload and ensure I deliver regular content and monitor all incoming communications as well as analyze the data from multiple streams.

Small Business (50 or fewer emp.)
May 13, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great organization with multiple accounts and timing."
What do you like best about Hootsuite?

Full dashboard with all the accounts, so easy to make a calendar.

What do you dislike about Hootsuite?

That it cant' post stories, accounts gets disconnected often.

What problems is Hootsuite solving and how is that benefiting you?

I solved that i won't need to post account by account. Easy posting

Mid Market (51-1000 emp.)
May 12, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for scheduling and all social media things!"
What do you like best about Hootsuite?

I like the scheduling feature and that I can review comments, tagged posts, etc all in one. Everything is so user-friendly. It's much easier to use than other social media software I have used in the past.

What do you dislike about Hootsuite?

I dislike that you can only schedule 5 posts for free. There is nothing that I can think of that doesn't work properly. This product could be better if it gave more free scheduling posts for free, I think 10 would be best.

What problems is Hootsuite solving and how is that benefiting you?

I am keeping my social media account active. I am not benefitting financially but am getting more interactions and keeping my social presence active and up to date.

Small Business (50 or fewer emp.)
May 12, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Hootsuite - A Great Product"
What do you like best about Hootsuite?

The product is easy to use. I was having a photographic show and need to advertise on social media. Hootsuite made it simple! It's the best around!

What do you dislike about Hootsuite?

Nothing! There was nothing that I disliked about Hootsuite!

What problems is Hootsuite solving and how is that benefiting you?

Great appearance on social media!

Mid Market (51-1000 emp.)
May 12, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Consistently good service"
What do you like best about Hootsuite?

The support team and our account manager are always super helpful and quick to respond. They always follow through on any questions we ask, especially regarding future development on the Hootsuite platform.

What do you dislike about Hootsuite?

Limitations on paid ads. You can only post certain ad types and for others, we have to still go onto FB ad manager. We wanted it to be our one-stop-shop.

What problems is Hootsuite solving and how is that benefiting you?

Everything is in one place for us to have visibility across our social and all our reporting. It is straightforward to see everything happening for the month, and the platform always has new features/updates.

Small Business (50 or fewer emp.)
May 12, 2022
 Source
Overall Rating:
5.0
CD
Colleen D.
Sole Proprietor
Share
"Save Your Sanity with Hootsuite"
What do you like best about Hootsuite?

Post and interact directly with customers using Hootsuite without the distraction and drama of reading the feed unless you absolutely want to.

What do you dislike about Hootsuite?

It's a tad expensive for small companies, I think if they dropped the cost for smaller accounts they'd have more paying professional accounts.

What problems is Hootsuite solving and how is that benefiting you?

Not having to read and interact with the social media feeds. It cuts way down on doomscrolling. I can schedule, post, walk away. Job gets done.

Small Business (50 or fewer emp.)
May 12, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for Business"
What do you like best about Hootsuite?

The scheduler is very simple to use. I didn't need to follow a tutorial for use. It was intuitive and user-friendly to figure out.

What do you dislike about Hootsuite?

My social media "score" is different depending on which device I'm using to schedule content. If I'm on my desktop my score is always high. If I'm on my laptop, my score is always low. It is misleading to know how competitive I am with my content compared to other Hootsuite users.

What problems is Hootsuite solving and how is that benefiting you?

Business recognition. Brand awareness. Social media activity/involvement. Managing so many platforms (FB, Twitter, Instagram, LinkedIn, etc).