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Impact Logo
Impact
4.6
(783)
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Impact Reviews & Product Details

Impact Overview
What is Impact?

Impact is a cloud-based project management tool designed to help teams increase productivity and improve collaboration. Impact offers task management, time tracking, resource management, and real-time project reporting and is ideal for teams looking to streamline their workflow, boost accountability, and stay on top of project deadlines. With its user-friendly interface, you can easily manage projects and communicate with team members, helping to reduce stress and increase efficiency.

Company Impact Tech, Inc.
Year founded 2008
Company size 501-1000 employees
Headquarters Santa Barbara, CA, United States
Social Media
Impact Categories on Findstack
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Impact Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Impact Features
API Access
Campaign Management
Co-Branding
Collaboration Tools
Commission Management
Contract Management
Customizable Dashboards
Deal Registration
Document Management
Event Management
Incentive Programs
Integration with CRM
Lead Management
Marketing Development Funds (MDF)
Mobile Access
Multi-language Support
Partner Communication
Partner Locator
Partner Onboarding
Partner Portal
Partner Segmentation
Partner Tier Management
Performance Metrics
Pipeline Management
Reporting and Analytics
Resource Library
Role-Based Access Control
Sales Tracking
Support Ticketing
Training and Certification
Impact Media
Impact video thumbnail
Impact 0
Impact 1
Impact 2
Impact 3
Impact Screenshots
Impact screenshot 1
Impact screenshot 2
Impact screenshot 3
Impact screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 27, 2025
Impact Logo
783 Impact Reviews
4.6 out of 5
Enterprise (> 1000 emp.)
Aug 02, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Impact has been helpful for managing our affiliate program"
What do you like best about Impact?

Ease of having all affiliate operations live in one place, reporting capabilities, responsive account management, willingness of Impact to accommodate our custom needs

What do you dislike about Impact?

Dashboards/reports sometimes take far too long to load, UI can be a bit buggy/not that user-friendly

What problems is Impact solving and how is that benefiting you?

Impact has been a great one-stop shop solution to run our affiliate partner program

Mid Market (51-1000 emp.)
Jul 31, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Would Recommend Impact!"
What do you like best about Impact?

The interface is very user friendly. Pulling reports and data is simple and customizable to our needs.

What do you dislike about Impact?

There isn't much I dislike, but I would have to say the amount of crashes and issues with logging in I have from time to time makes things frustrating when trying to do reporting or pull information for our clients.

What problems is Impact solving and how is that benefiting you?

We use Impact for Affiliate marketing as a center to connect with our partners.

Mid Market (51-1000 emp.)
Jul 31, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Best Partnership Marketing Tech Available"
What do you like best about Impact?

As an agency providing partnership marketing to our clients, the platform offers an awesome level of flexibility particularly regarding creating complex commission structures and reporting. It's also very reliable.

What do you dislike about Impact?

There's still too many bugs - they're trying to be agile and develop new features all the time which is great, but they need to be more careful to avoid breaking existing ones as they go. They can be very slow or dismissive when complex resolutions are needed to issues.

What problems is Impact solving and how is that benefiting you?

Create meaningful partnerships that drive online sales.

Small Business (50 or fewer emp.)
Jul 31, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Helpful"
What do you like best about Impact?

Team is very supportive, lots of different actions you can track

What do you dislike about Impact?

finance process is confusing, seems like we are always behind

What problems is Impact solving and how is that benefiting you?

additional tracking KPIs, better CPAs from more efficient spend with pubs, help/support from their team

Small Business (50 or fewer emp.)
Jul 31, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"I have used Impact in a variety of capacities"
What do you like best about Impact?

the information available in the bevy of reporting

What do you dislike about Impact?

logging in and out between campaigns and getting the error message

What problems is Impact solving and how is that benefiting you?

compliance issues, with the amount of information available it is easier to have good insight into publisher behavior

Mid Market (51-1000 emp.)
Jul 31, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good platform, good support"
What do you like best about Impact?

When support or environmental issues came up, I found the issues to be well-documented. I appreciate Impact being ahead on some of the issues like Apple's tracking changes. The detailed analysis of the situation and impact, along with a proactive resolution is appreciated.

What do you dislike about Impact?

Navigation inside the platform is not bad but could use some improvement. Again, not bad, but it takes a while to get used to finding things. Some of the reports are not helpful. I can see where some things make more sense depending on the type of user.

What problems is Impact solving and how is that benefiting you?

Affiliate tracking and payments. We still have issues on our end to ensure we track everything correctly. It seems that Impact offers what we need if we get it implemented correctly.

Mid Market (51-1000 emp.)
Jul 31, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great Network, Better Support!"
What do you like best about Impact?

The level of support we get from the Impact team is very good. We find the whole team really responsive and helpful to any queries we send across.

What do you dislike about Impact?

The aesthetics of the platform could be a little better. That and rate changes we apply to partners, we find other systems have better processes in place to set these live.

What problems is Impact solving and how is that benefiting you?

We are able to run niche affiliate campaigns via Impact, at a better level than we could via a traditional network. Impact also allows us to be more flexible with partners

Small Business (50 or fewer emp.)
Jul 31, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Account Manager
Share
"Love working with this team"
What do you like best about Impact?

The team is great to work with. They are incredibly supportive, transparent, as well as helpful with anything that we need. They are a great partner in the space.

What do you dislike about Impact?

The platform seems to work slowly and crash somewhat frequently. There are days when I get log on for at least an hour at a time which then slows down the work me team is doing for our brands.

What problems is Impact solving and how is that benefiting you?

The reporting capabilities and commissioning structures are really amazing. It's great to be able to pay out partners on a desired action instead of the standards we see with other platforms.

Small Business (50 or fewer emp.)
Jul 30, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Impact is a great affiliate tracking platform"
What do you like best about Impact?

I love the technology of Impact. On the advertiser side things are very intuitive and the overall functionality of the platform is great!

What do you dislike about Impact?

Sometimes the system can be slow or gives an error for what seems like no reason.

What problems is Impact solving and how is that benefiting you?

I work with media partners so the functionality of the commissioning structure has been amazing. The updates that have been made to contracts have made so many different things possible which is great especially for testing.

Small Business (50 or fewer emp.)
Jul 30, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Impact from a reporting perspective"
What do you like best about Impact?

I like how granular you can get with the reporting functionality. SKU level reporting is huge for me because it maximizes accuracy. I also like how customizable the Insertion Order terms can be, particularly with locking dates. Having a uniform locking date across all programs on Impact doesn't make sense to me, so allowing each program to customize this around its own return policy means that commissions aren't being paid out on orders that have been returned.

What do you dislike about Impact?

I wish that the Posting Date (i.e. the date that a transaction was posted in Impact) was included in reporting functionality, as opposed to just the date of the transaction. This would give greater insight as to when transactions were modified, and it can be useful for differentiating between pre and post-reversal numbers. My other suggestion would be to allow for order modification files to be sent via the Impact interface, rather than through Filezilla. Perhaps there is a reason for Filezilla, but having an interface option would make the process a little bit more user friendly.

What problems is Impact solving and how is that benefiting you?

I use Impact to dig into performance data in affiliate programs. The reporting features offer a wide array of customizable reports that allow me to look at performance in multiple ways. This is nice because it saves me time from having to manipulate data in Excel to see it in a usable way. Impact does a lot of this for me on the back end.

Small Business (50 or fewer emp.)
Jul 30, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Impact is an amazing platform with features easily accessible & user friendly interface."
What do you like best about Impact?

Impacts report system is amazing. Feature is great for grabbing data quickly and efficiently.

What do you dislike about Impact?

Non so far. Impact has a very user friendly system.

What problems is Impact solving and how is that benefiting you?

Easy management of my sales and reports being pulled in daily/weekly/monthly sessions.

Mid Market (51-1000 emp.)
Jul 29, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Best Customer Service"
What do you like best about Impact?

Impact as a platform is robust in reporting options. Their reports offer ways to analyze data on a granular level and customize reporting to the needs of clients. Promotion code tracking is another perk. However, the most impressive part of working with Impact is the customer service! Neil and team always respond to requests with thoughtful, constructive information, often within minutes.

What do you dislike about Impact?

The biggest downside of Impact is the glitches within the platform. There are many bugs that will often shut down the platform for a half an hour, boot you out of the login, or send errors when you try to download reports. It is also often very slow to load - other platforms are much faster for pulling data.

What problems is Impact solving and how is that benefiting you?

Customized data is a huge benefit from Impact which allows us to better make strategic decisions on behalf of clients. The TrueLink mobile technology should be a great benefit for clients down the line.

Small Business (50 or fewer emp.)
Jul 29, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Impact has been the easiest and most user-friendly affiliate marketing platform I have used."
What do you like best about Impact?

Impact is able to solve problems with IOs, partner management, and reporting I cannot find elsewhere. They put the control in advertisers hands rather than publishers, and allow advertisers the best customization for their affiliate marketing programs. Their interface is the easiest to maneuver out of other platforms I have used and simplifies things greatly for advertisers.

What do you dislike about Impact?

Impact can often times be glitchy, forcing me to clear cookies weekly, if not more. Some of their reports are often times wrong, which makes me doubt the data I pull.

What problems is Impact solving and how is that benefiting you?

One problem I have solved involves customizing contracts and tailoring payouts on the publisher level. Impact allows me to pay partners in such diverse ways that other platforms cannot. In addition, Impact has in depth reporting that dives deeper into attribution that other platforms do not provide.

Small Business (50 or fewer emp.)
Jul 25, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Functional Platform "
What do you like best about Impact?

The interface, custom report builder, flexible contract creation and the ability to connect with partners.

What do you dislike about Impact?

Invoice structure can be difficult at times.

What problems is Impact solving and how is that benefiting you?

Driving strong ROI for our advertisers via connecting them to a unique and wide range of partners.

Mid Market (51-1000 emp.)
Jul 25, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great Experience with Impact."
What do you like best about Impact?

I like the customization of the platform because it gives me exactly what I am looking for. If there is something that the platform doesn't have that you need, the Impact customer support team will make sure to pass it along to their tech team to get it created for you.

What do you dislike about Impact?

That the report descriptions are in layman's terms. It makes it hard to branch out from the 2-3 reports that you are used to pulling.

What problems is Impact solving and how is that benefiting you?

Impact helps us with reporting needs.

Mid Market (51-1000 emp.)
Jul 24, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great but still needs improvement"
What do you like best about Impact?

Cross-channel analytics, dynamic commissioning

What do you dislike about Impact?

- Include more partners in marketplace - Provide more actionable partner insights. - Cannot customize report timeframe on dashboard

What problems is Impact solving and how is that benefiting you?

- Reduced commission rate with dynamic commissioning (adjust payouts based on sku, channel, location, etc.)

Mid Market (51-1000 emp.)
Jul 24, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Daily impact user!"
What do you like best about Impact?

The most helpful function for me is the reporting dashboard - being able to quickly get campaign data for clients

What do you dislike about Impact?

I seem to have trouble logging in, where I'll get logged out and redirected and have to sign in multiple times quite frequently

What problems is Impact solving and how is that benefiting you?

Leapfrog analysis is huge for us in being able to optimize our partnerships

Mid Market (51-1000 emp.)
Jul 24, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Handy one big repository for all things affiliates"
What do you like best about Impact?

I love the ease of use, very intuitive and it has everything there so you can sign and launch an affiliate within minutes and with minimal back and forth.

What do you dislike about Impact?

Their reporting could be much better and things that would think very obvious (example how to match clickid with order id) is missing.

What problems is Impact solving and how is that benefiting you?

Contract repository, partner management, tracking, payment.

Mid Market (51-1000 emp.)
Jul 24, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Impact Platform Review"
What do you like best about Impact?

You can customize specific reports and send certain clients a timely report (weekly, monthly, etc)

What do you dislike about Impact?

-Lag in data (2+ delay) -When choosing dates (specifically in a previous year like 2018), it skips ahead to the following year sometimes

What problems is Impact solving and how is that benefiting you?

Custom reports for specific clients help tailor their needs

Mid Market (51-1000 emp.)
Jul 24, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Solid Suite of Marketing Tech Platforms"
What do you like best about Impact?

The ability to manage campaigns/partners in an all-in-one platform.

What do you dislike about Impact?

The reporting could be better. With many advancements in reporting APIs and connectors, it would be good to have that type of reporting capability with Impact.

What problems is Impact solving and how is that benefiting you?

Seamless Affiliate partner management and affiliate metrics reporting.

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