InEvent Reviews: 4.5/5 — Highly Rated

The 24/7 assistance. I s very helpful to have always assistance

The chat is a bit slow and sometimes from a chat there may not be a fully understanding

I am new to InEvent so my problems were with setting the event and the assistance was good, it helped me.

White-label capabilities and speed-networking function are a plus in our digital world. Learning curve as steep as the platform capabilities to go deep in configuration.

It might look like the tool to solve all your problems, but you should not forget to be accompanied by experts on both the platform and content. (This is generally true about any event platforms)

Our clients at EPEAK Studio manage to deliver their digital events within the scope, budget and branding requirement they need on InEvent platform. The customization capabilities are a great addition for corporate needs.

- The most helpful about InEvent is the direct support of Grace. - The features I appreciate the most are: the different room modes, the networking possibilities, the app, the analytics etc.

The things I dislike: - The issue reporting with different people taking care of 1 issue, resulting in inaccurate problem solving. - The different marketing managers contacting us regarding the same thing.

In the past we were only able to offer our client a straightforward (multilingual) meeting platform. Thanks to the partnership with InEvent, we can now offer our clients an all-round meeting and event platform.

I appreciate that I can ask questions on the spot when setting up my website.

There are some features that I expected to be able to use in my website set-up that the developers will need to work on in the future.

I'm using InEvent for an online series. I like how flexible and nuanced the registration form is.

This is an all in package that provided decent styling out of the box, to take it to the next level you do need some CSS knowledge but this is not so hard to learn.

There is no way to change HTML or create some custom pages

Having a hosting platform which is available around the world and having control over every individual session on an event level and also per session

The back end of the build was easy enough, and we like the end-users view as well. It had all the features we were after regarding analytics, clean look, communication pieces, and engagement from the end-users. We also like that we can copy events, so the build-out is easier on our end, and we also enjoy the chat feature within the platform to chat with their team and get a quick answer/help with the build process.

While not a downside for us, but it is all self-build. Which again, was not a problem for us as we were able to customize to our liking - but to learn the system for a short stand-alone event might not be worth it for some. That being said, it is easy to use the back-end systems once you get the hang of it!

We solved being able to produce one-day stand-alone events to replace our (pre-COVID) well-attended multi-day events and make up the revenue that would have otherwise been lost and our stakeholders going elsewhere for content. We also were able to keep our sponsors happy as well and get them additional exposure. Benefits = great analytics on users so we can build better events moving forward. Also being able to copy events over and over makes the time spent build less and less!

The in-built features, customization possibilities and a very helpful FAQ that gives very good answers and examples for best practices.

No major disadvantages encountered as of yet since the customization possibilites seem really good.

Offering solutions to our clients' needs and providing a seamless experience for the end-user.

Certified security level and implementations of all tools useful for public involvement. Love the intercom tool!

Inflexible cost plan for short-term events, missing an alternative configuration of the Lobby dashboard.

I was able to offer my customers an integrated, customizable solution with all the necessary high-level standards

The service and the communications with the project manager and technician. Always there quickly.

Some of the options are missing for us, but they are working to make it work, so, it's good news.

The schedule is really nicely and quickly done, showing every thing in a onepager. Loving the tags.

I love the ability to queue sessions and have them available in the lobby while a user is watching them.

No contrast in colors on the UX. This is important to see the difference between what's highlighted/selected in ACTIVITIES.

I am producing virtual events with complex tracks and multiple speakers.

Lots of interaction features in the virtual lobby and all information about the event in a few clicks

Many steps for creating event models. In addition to having to finish one item at a time to proceed with the creation of the page.

Automatic report creation. Customization of event pages at no additional cost

The flexibility for organizing the the event: number of rooms, possibility to have videos and online presentations, credits are usable for one year!

So far, there is nothing that I do not like in the plataform.

Muitple rooms simultaneously without extra cost.

Various options and great support during the setup Licensing model of InEvent.

Not discovered yet as we are still in the setup phase.

Quick setup of an online event and available environment where we could start within days.

The platform is easy to use. Support and response time from the InEvent team is exceptional. The platform offers a lot of customization and the InEvent team is always willing to add new desired functionalities on the development roadmap of their product.

No easy way for event admin to directly chat with an attendee during the event unless the networking function is on.

Hosting virtual events. Ability to get people from all over the U.S. to the same event at the same time.

A simplicidade do manuseio e setup da ferramenta sema necessidade de desenvolvedores.

Poderíamos ter mais opções de templates de lobbys virtuais. Talvez trazendo ambientes em 3d.

A plataforma permite simular muito bem as experiências dos eventos físicos.

My team loves the value that InEvent provides to sponsors and to attendees through virtual sponsor booths, an interactive app, and many networking opportunities. Also, I greatly appreciate that InEvent continues to improve their platform and add really meaningful and beneficial features. Furthermore, their support team is incredible.

InEvent is lacking a couple of the high-tech features that make 1-2 other top-tier virtual event platforms so enticing, but for their pricing, I can't really complain. Their branding is very good even if it's not the best yet.

My team is able to bring organizations together in a safe, fun, and easy-to-use online setting where individuals can deepen existing partnerships and create new ones.

Their customer service team is very responsive.

It requires time to go through training but worth it!

We were looking to bring an entire conference into the virtual world and there are benefits to all of the added features with InEvent.

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Online and telephone support always available and important resources for connected events.

I think the backoffice interface could improve, it’s not very intuitive.

Little integration with my company's internal systems.

The practicality and collaboration with which the app helps in monitoring the event.

Sometimes we consider the app a bid rigid in layout or functionality options, which still need minor adjustments.

Filling and monitoring registration forms quickly and conveniently.

I like that I can simplify the app down to what I need it to do. I like that I have a white labeled app and I also really like that my support person is almost always available.

Sometimes things aren't completely intuitive. I think they're wokring on it but there's always room for improement here.

I allow my attendees to message one another. It checks a box.

So we've been using InEvent for about a year now and have a pretty good feel for what it can do. Executive summary: it can do just about anything you need to as it relates to planning and executing an online or hybrid event. Just about every feature/capability you can want is here. Customer service is very responsive.

In some regards there are TOO MANY features that then become interconnected and make the setup process more complicated than it should be. The ability to customize templates is limited, as with most solutions in this space. Seems like any time you want to add a feature or something like an integration you get an upcharge. Email marketing capabilities could be better.

Our biggest need was to be able to conduct concurrent webinar sessions for our conference ... and make it easy for attendees to jump between them. This is certainly the case with InEvent. We also use the platform to allow people to register for the event after its live date and watch a replay. This functionality could be a bit more streamlined than it currently is.

First of all, the support, via Chat, mail or video call is absoloutely great. The system itself is easy to accomplish if you made it through the tutorials, Would always recommend a personal training

There is nothing about it in particular I dislike.

My client is obliged to use InEvent for their virtual events

The white label aspects of the virtual platform - it can really be an extension of the brand experience.

I think the piece I like the least is the Sponsor Room experience.

We were looking for a robust platform that could simulate a binge-watching experience. I like that we can move people from one session to another.

Matchmaking features and live chat between the attendees.

Expensive for a middle sized buisness like ours.

Easier matchmaking, live platform for virtual shows, in platform messagng and emailing.

The ability to customize the look and feel and functionality. There are many customizable features to make InEvent work the way you want it to. Also, online chat support is excellent. InEvent also performs well during an event, great-looking video, backstage, and interaction with participants

Features you would think are part of certain platform pricing levels may not be. Sometimes there are too many feature options to configure depending on the event type.

Being able to host a robust online event with a lobby and other networking capabilities.

We liked the ease of use for our attendees. The platform was intuitive and most of our attendees logged and accessed all events without any technical difficulties. The virtual lobby was also very customizable with many options to make your event unique. The networking features were also very easy to use and great to help with engagement at the event. We also liked the ability to schedule calls with the InEvent staff to get help with set up and questions answered.

Setting up the event on the back end of the platform was a little tricky for people with limited technical background. It was much more work than we actually anticipated. We also had some technical difficulties with streaming the day of the event that were attributed to Google. Since our event was also many people from many organizations, we also had some issues with VPN's and people being able to log in through their employers server. This was a little tricky to work around.

InEvent helped us hold a 2 day virtual conference originally scheduled to be in person. We had keynote sessions and breakout sessions. We were able to offer the event to our group as well as others across the country.

-advanced customization - quick and helpful contact with InEvent representatives

As the customization options are pretty advanced for a platform of this type, it may be hard at first to get a good grasp on how to adjust InEvent to your business needs.

Hosting an online event in a unconference format, which means that participants create their own agenda. Hard to do online, but InEvent helps with that :)

The platform is sleek and easy to use (for participants). There was quite a bit of a learning curve setting up the platform from an admin user stand-point but their customer success agents are very responsive and hands-on. InEvent has built a very streamlined platform where we can utilize videos, webinars, presentations, polls/chats/questions, conferencing options all in one place. As we are just beginning to experiment with virtual tradeshow/booth platforms, having these capabilities really help us communicate with our customers in the best way possible. Having video-conferencing as part of the platform without having to link out to Zoom or integrate another video service was a huge plus for us.

The sales process was a little hectic, albeit there was a time-crunch on our end to get the platform up and running as well. In the demo you will be taken through the key aspects of the platform but once you get into the platform, you'll realize there's quite a bit of a learning curve to get the event set up correctly. However, their customer success agents are super hands-on, communicative, and knowledgeable. Our agent ramped us up very quickly and even helped set up the platform.

As in-person events like tradeshows and live demonstrations are impacted by COVID, we were exploring different options to connect our sales team with customers and keep them engaged. InEvent's platform was a great solution for us as we can conduct 1:1 demonstration, pre-record our pitch, and book meetings with interested customers on the platform. We're starting our event in Q1 2021 so we will have to re-evaluate the benefits then. So far, InEvent has been a great partner in helping us resolve our most immediate problems.

That we actually had a person who explained the platform to us in a detailed meeting compared to joining a webinar with 30 other potential clients. The platform has the breakout rooms we needed with all the functionalities you would get from the popular Zoom, Teams and Google platforms.

I think the pricing model is innovative but restricts businesses like ours to limit the audience.

We are pivoting from in-person events to a virtual event and needed a platform to replicate the engagement of an in-person event. I am hopeful InEvent shall be able to provide this.