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InMotion Hosting
Empower Your Online Presence
4.0
(58)
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InMotion Hosting Reviews & Product Details

InMotion Hosting Overview
What is InMotion Hosting?

InMotion Hosting is an easy-to-use website-building software best known for having robust feature options that address the numerous hosting needs of companies. Whether you need to be shared, cloud-based, VPS, or reseller hosting, InMotion provides options with flexible pricing. The hosting supports unlimited data transfers for share and WordPress plans, with a money-back guarantee as well.

Company InMotion Hosting, Inc.
Year founded 2001
Company size 201-500 employees
Headquarters Los Angeles, CA, United States
Social Media
InMotion Hosting Categories on Findstack
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What InMotion Hosting is best for?
How does InMotion Hosting compare to dhosting?
What are the pros and cons of InMotion Hosting?
InMotion Hosting Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
InMotion Hosting Pros and Cons
Pros
  • Wide range of comprehensive features
  • Host up to 2 websites on the cheapest plan
  • Unlimited bandwidth on cheapest plan
  • Business class hardware
  • WordPress, Joomla, and PrestaShop comes preinstalled
Cons
  • Only support for up to 25 subdomains
  • No support for online stores
  • Fixed allowable hosting plans
  • Expensive compared to other hosting options
InMotion Hosting Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
InMotion Hosting Media
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InMotion Hosting Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 24, 2024
InMotion Hosting Logo
58 InMotion Hosting Reviews
4.0 out of 5
Mid Market (51-1000 emp.)
Apr 19, 2019
 Source
Overall Rating:
4.0
Adam C. avatar
Adam C.
Data Analyst
Share
"Best customer support in the web hosting industry"
What do you like best about InMotion Hosting?

I happen to work near their support center in Virginia Beach, and I was able to visit and talk with their support staff face-to-face and help them with product development. I mention that because they truly care about refining their hosting tools. Their AMP hosting dashboard is clean and easy to use. I especially enjoy that I can reboot my VPS servers from AMP. With other VPS providers, I needed to have support do it for me. I also like that they explicitly offer a Northern Virginia data center --my choice, so our latency is incredibly low, much lower than if we'd gone with GoDaddy (Texas) or Liquid Web (Michigan) or really any of the other west coast based and Denver based hosting providers.

What do you dislike about InMotion Hosting?

My biggest annoyance is that I have to use multiple account logins to manage multiple VPS products. I wish they were all merged into one account. InMotion is aware this is a problem for some customers and is working on a solution --I got to help them test a possible solution. I also wish they offered block-level storage (scalable storage add-ons).

What problems is InMotion Hosting solving and how is that benefiting you?

We simply need multiple VPS servers at a good value. InMotion was able to offer us two VPS packages at great annual prices that beat our old vendor ServInt on pricing.

Small Business (50 or fewer emp.)
Apr 24, 2018
 Source
Overall Rating:
4.0
Shoshana M. avatar
Shoshana M.
Pianist/Composer
Share
"InMotion Hosting "
What do you like best about InMotion Hosting?

I like that technical support is available 24/7.

What do you dislike about InMotion Hosting?

They are in the process of getting rid of a product which may be an integral part of my website structure.

What problems is InMotion Hosting solving and how is that benefiting you?

Figuring out how to work around a product that I've been using for years. Regarding benefits, having phone tech support 24/7 is a big plus.

Small Business (50 or fewer emp.)
Aug 09, 2017
 Source
Overall Rating:
4.0
HP
Harpreet P.
Etrm Analyst
Share
"Small brand but a Top Web Hosting Company. "
What do you like best about InMotion Hosting?

My Inmotion Likes: - Recommended by Wordpress.org - SSD drives - SSD is faster than normal drives - 90 Day Guarantee - Inmotion offers a long money back guarantee in case I am not happy with the service. - 1st year special OFF - I managed to get 50% discount in the 1st year. Top Customer Service - 24/7/365 phone, email and live support.

What do you dislike about InMotion Hosting?

My Inmotion Dislike: - More expensive than average - Inmotion is slightly more expensive than other web hosting companies I have used before. - USA web servers only - My website is aimed for worldwide users, but inmotion only has USA based users. Therefore users in EU and Asia will get experience slower access speed - Basic Web builder - the builder is below par, therefore i didnt use it.

What problems is InMotion Hosting solving and how is that benefiting you?

Small Business & E-Commerce web hosting and domains. You get extra services like SSL, CDN & web marketing. For: Small Business E-Commerce Wordpress Web Developers

Small Business (50 or fewer emp.)
Jul 15, 2017
 Source
Overall Rating:
4.0
AR
Anatoly R.
Owner
Share
"Proud customer of InMotion Hosting"
What do you like best about InMotion Hosting?

Strong uptime. Any issues I've had were quickly resolved by their support teams.Cheap, well documented.

What do you dislike about InMotion Hosting?

I dont like that you need access inMotion Hosting panel before access WHM and Cpanel.

What problems is InMotion Hosting solving and how is that benefiting you?

I can keep all my websites in one place. No more afwull overseas support.

Small Business (50 or fewer emp.)
Jun 15, 2016
 Source
Overall Rating:
4.0
Clayton D. avatar
Clayton D.
Director Of Marketing
Share
"good small business hosting platform"
What do you like best about InMotion Hosting?

Like the hosting options, integration with popular software, ease of use, server speed

What do you dislike about InMotion Hosting?

A little difficult to get started with hosting panel. Also, lots of log-ins, but that means good security

What problems is InMotion Hosting solving and how is that benefiting you?

Want to expand firm's online presence

Small Business (50 or fewer emp.)
Apr 02, 2016
 Source
Overall Rating:
4.0
Jonathan G. avatar
Jonathan G.
Chief Marketing Officer
Share
"InMotion has been easy to implement and use. "
What do you like best about InMotion Hosting?

We set it once and now we don't have to worry about it. We haven't had any issues with it at all.

What do you dislike about InMotion Hosting?

To this point, there has been nothing to dislike about our experience.

What problems is InMotion Hosting solving and how is that benefiting you?

Inmotion helps us build a beautiful brand experience for all visitors of our website.

Small Business (50 or fewer emp.)
Apr 01, 2016
 Source
Overall Rating:
4.0
CH
Charlie H.
Ceo
Share
"Transparent to us, issues are rare and resolved in timely matter."
What do you like best about InMotion Hosting?

It just works, and does not get in the way of our business Invisible to us..

What do you dislike about InMotion Hosting?

Whenever website becomes inaccessible, but that rarely occurs.

What problems is InMotion Hosting solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Mar 29, 2016
 Source
Overall Rating:
4.0
JP
Jorge P.
Lead Programmer
Share
"Great deal!"
What do you like best about InMotion Hosting?

It offers a good cost-benefit relation. Support is good, fast and reliable.

What do you dislike about InMotion Hosting?

The SSH connection is cumbersome to set up

What problems is InMotion Hosting solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Jan 12, 2016
 Source
Overall Rating:
4.0
SS
Sazzad Hossain S.
Chief Operating Officer (C.O.O.)
Share
"I love their web hosting facility with money back guarantee..."
What do you like best about InMotion Hosting?

inMotion giving 90 days money back guarantee which quite good for newbie webmasters/ hosting users. Sometimes people's worried about their money as like i do... I don't want to spend my money for draining web hosting facility. They have every facilities what should have to be with cPanel based web hosting. Although they are providing free domain name with hosting which is very good for users. Their speed is reliable and supports shell access which i love very much. Also giving free data backup facilities.

What do you dislike about InMotion Hosting?

Their LAUNCH hosting packages has limited availability. Only supports 2 domain names in hosting panel with 2 databases. Disk space saying unlimited but they have limitation also so, this is unfair to tell people that they are providing UNLIMITED disk space. Also their bandwidth facilities are limited.

What problems is InMotion Hosting solving and how is that benefiting you?

Mostly usage for e-commerce based companies and they supports wordpress hosting as well for wordpress based ecommerce based websites.

Small Business (50 or fewer emp.)
Aug 04, 2021
 Source
Overall Rating:
3.5
Shahrooz F. avatar
Shahrooz F.
It Business Consultant
Share
"Good but needs improvement on shared hosting"
What do you like best about InMotion Hosting?

InMotion control panel and pricing are what I really liked. Support is almost always available but not helpful.

What do you dislike about InMotion Hosting?

Support is available but not necessarily helpful! Resources are not enough on shared hosting for a very simple low-traffic website. Sometimes servers and even the inMotion control panel are not up and responsive that one of the reasons can be cyber attacks.

What problems is InMotion Hosting solving and how is that benefiting you?

I was using inmotion hosting to host my websites! In the beginning, servers were fast and reliable, the reseller account was good and support was always there and helpful. BTW, I'm not using their services for almost 2 years and maybe they had improvements in servers and support staff.

Small Business (50 or fewer emp.)
Jan 21, 2018
 Source
Overall Rating:
3.5
EH
Ezz El Dean H.
Ceo & Founder
Share
"One of best web hosting companies"
What do you like best about InMotion Hosting?

The first time I register with InMotion Hosting from 2 years ago and of course I was hesitant because I didn't register with them before and I didn know any friend who had joined them so it was difficult but I finally decided to register with InMotion Hosting, in fact most thing make me happy the quick technical support, technical support staff do not leave you when they make sure that your problem has been finally resolved. As employees are able to solve any problem they may face in a short period of time. So, I can say that the best thing about this company is the staff.

What do you dislike about InMotion Hosting?

The subdomains don't work, and if you want to install a SSL certificate you can install it if you get one from InMotion Hosting and this is annoying. And sometimes I wait a few minutes to connect with a technical support employee to help me solve my issue, but this doesn't always happen. I don't think there is anything I didn't like otherwise in InMotion Hosting.

What problems is InMotion Hosting solving and how is that benefiting you?

The speed of loading pages is very fast, providing a SSH and give me free promotional coupons such as: Google Adwords, Yahoo Bing and Yellow pages business listing and this has helped me to improve my business.

Small Business (50 or fewer emp.)
Sep 16, 2020
 Source
Overall Rating:
3.0
Tejash P. avatar
Tejash P.
Managing Director
Share
"Decent host but has some downtime issues"
What do you like best about InMotion Hosting?

The price is good and the support is amazing

What do you dislike about InMotion Hosting?

Recently the servers seem to go down for short periods everyday. This effects my website, emails and cpanel access. The organisation is also American so I can't transfer my .co.uk domains to them.

What problems is InMotion Hosting solving and how is that benefiting you?

The price is far better then GoDaddy (previous host). They also have better site resources so i haven't maxed out the resources, unlike on my previous host where just updating a wordpress plugin would cause my site to stop working.

Small Business (50 or fewer emp.)
Oct 30, 2018
 Source
Overall Rating:
3.0
JR
Josen R.
Business Owner
Share
"InMotion Hosting is a Solid Hosting Choice"
What do you like best about InMotion Hosting?

Their support is second to none. That's not to say that their support reps are perfect. They are people and sometimes they mess up. But 95% of my support requests are handled quickly and competently. They are great.

What do you dislike about InMotion Hosting?

InMotion doesn't have system outages very often. Maybe twice per year. But when they do, they are very bad and seem to last for days. Which is unacceptable. I host a LOT of websites and have wanted to leave them for months now, but it's not something I can just do at the drop of a hat. Take time and planning and that's where I'm at right now.

What problems is InMotion Hosting solving and how is that benefiting you?

They have affordable and good VPS' for running my business on. Support is great.

Enterprise (> 1000 emp.)
Apr 06, 2016
 Source
Overall Rating:
2.0
Brandon W. avatar
Brandon W.
Financial Analyst Ii
Share
"Low-Cost Re-seller Hosting Plan"
What do you like best about InMotion Hosting?

The low-cost is a great feature that I find creates a very large profit margin for my business. It easily integrates with CPanel, and the free use of WHMCS is fantastic. You can also find 24/7 support with people who are not only helpful but also extremely knowledgeable. They also have great uptime, and white-labeling makes it so my clients can always see my company's name on everything.

What do you dislike about InMotion Hosting?

There are a few complaints I have about InMotion Hosting. First of all, it does not have the most professional look. The GUI of their login panel can be a bit confusing at first, and there are a lot of people in my organization that still do not understand how to use it. I would also advise them to educate their support teams more on the use of WHMCS. WHMCS does not currently have a phone support line, so this would give InMotion a huge leg-up in my opinion, and make them more credible in my eyes.

What problems is InMotion Hosting solving and how is that benefiting you?

I am currently using InMotion for their reseller features. This allows me to lease out space on their servers to my clients. They have great uptime and support features. This makes life so much easier when it comes to managing client complaints about their websites or other such features.

Small Business (50 or fewer emp.)
Jul 14, 2022
 Source
Overall Rating:
1.0
Dickens H. avatar
Dickens H.
Research Consultant
Share
"Inmotion Hosting"
What do you like best about InMotion Hosting?

Their services are affordable as compared to other service providers such as Afrihost and Name Hero

What do you dislike about InMotion Hosting?

Their servers are very slow. when you are busy editing your website, the I/O Usage just maxes out and the site slows down to a complete holt and has to wait and start again

What problems is InMotion Hosting solving and how is that benefiting you?

Providing server space for web hosting retailors and companies

Small Business (50 or fewer emp.)
Oct 14, 2016
 Source
Overall Rating:
1.0
AS
Abraham S.
Owner
Share
"Run-of-the-Mill Value Hosting."
What do you like best about InMotion Hosting?

I liked that my client is satisfied with the cost of their hosting service and the service itself. Better than GoDaddy, which this particular client was considering. The pricing information was clear, the billing has been properly executed, and their customer service has been sufficient.

What do you dislike about InMotion Hosting?

I dislike the shared hosting environment, which is more a matter of me being picky about which types of hosting services I use and recommend, and less about InMotion Hosting. Please note that I have not used their other services (VPS, etc).

What problems is InMotion Hosting solving and how is that benefiting you?

My client has found decent shared hosting service which meets their needs. They had significant budgetary constraints, so we wound up using InMotion Hosting's shared hosting service after some shopping around. Furthermore, this particular client's website required very little server resources whatsoever.

Small Business (50 or fewer emp.)
Jan 04, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Business Hosting"
What do you like best about InMotion Hosting?

We use InMotion to host 70+ websites, and have had a great experience! Any time we need to talk with support, they know what they're talking about and can help find a solution quickly.

What do you dislike about InMotion Hosting?

I have no complaints about InMotion! We've only experienced downtime a couple times over 5 years, but that's to be expected.

What problems is InMotion Hosting solving and how is that benefiting you?

We are a web design agency and use InMotion to host all of our client websites. We've had a great experience.

Mid Market (51-1000 emp.)
Aug 12, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great reliable service at a reasonable price."
What do you like best about InMotion Hosting?

Ease of hosting, user guides and documentation. Hosting and domain packages

What do you dislike about InMotion Hosting?

Porting to a different hosting service is not that great experience.

What problems is InMotion Hosting solving and how is that benefiting you?

Web hosting, Wordpress instances, LAMP stack and MySQL server/Maria DB hosting

Small Business (50 or fewer emp.)
Oct 01, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good Hosting for any application"
What do you like best about InMotion Hosting?

Good technical service and managment of application inside Cpanel. There are good prices for VPS and the possibility to set it up according to your business needs

What do you dislike about InMotion Hosting?

I had a problem with shared server, most of my email were lost and the technical team didn't advice of an update of the server

What problems is InMotion Hosting solving and how is that benefiting you?

VPS, installing CRM and ERP platforms along with Website to integrate and manage all in a single website

Small Business (50 or fewer emp.)
Nov 21, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best hosting company!"
What do you like best about InMotion Hosting?

I love the fact that they give unlimited email addresses. We switched over to them for this reason and it has been the best feature so far. They also have a very easy to use interface with support every step of the way.

What do you dislike about InMotion Hosting?

Sometimes emails get flagged as spam and it's a pain to contact support to resolve it. We had this issue much more in the beginning but it almost never comes up now.

What problems is InMotion Hosting solving and how is that benefiting you?

I am able to create emails and adjust the settings incredibly easily.

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