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Kintone Reviews: 4.6/5 — Highly Rated
Kintone is a no-code platform that is perfect for non-technical users who want to create apps, workflows, and databases for their teams and organizations. Using clicks instead of code, Kintone can help you build apps that automate business processes, collaborate on tasks, and deliver comprehensive data. Kintone also has dozens of pre-built applications for a variety of use cases such as CRM, project management, inventory management, and much more.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
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I love that it is so versitile, and can pretty much do anything you need it too. Tim has been amazing working with us on everything.
There are a few cosmetic things that could make it more visually pleasing.
We have cut our work flow, number of files, and the aount of time it takes to find things in half or more.
It's hard to pick just one thing to like best, but among my favorite things are the process management options to automate approvals (we have lots of different approvers who approve items based on a number of criteria), the ability to set permissions levels for users, and the fact that apps can integrate to look up and link to related data in other apps.
I wish there were a personal plan for families/couples, to use for anything from shared shopping lists to vehicle maintenance to household inventory, budgeting, keeping copies of receipts and warranty info, holiday cards lists - there would be no end to the things a couple or family could share and track together.
Kintone has made it possible for our Accounts Payble to be paperless, just in time for Covid to require working from home. I honestly don't know how I would have managed this last year without Kintone! As we are nearing our organization-wide roll out of Kintone, it is greatly simplifying our approval processes (saving me a lot of time and also preventing errors). My daily work takes less time to complete now, and supervisors in other departments in our organization can look up the status of an invoice in real time, saving themselves a phone call or email to me to ask.
Extremely easy to use and learn; the app also makes it super accessible.
I suppose the layout for some of the applications are kind of out-dated but it doesn't affect every day use at all.
It has definitely improved our internal organization and communication.
For someone like me this system was very user friendly. The platform was easy to understand and build according to my needs.
Being new I have not been on long enough to comment on a dislike.
I am using this platform for data management. I think what I like most is that I can continue to add different aspects of my business to the system.
I like that I was able to figure it out on my own ( for the most part) and also that I was able to quickly make changes to my Apps based on actually using them .For me this is much better than having IT decide what I need based on sometimes inaccurate understanding from their part.
I wish that there would be a more robust "help" function , that can potentially include some user generated "step by step" instructions on how they solved a problem or how they were able to get a specific function to work as they wanted it.
Using Kintone is helping us keep track of various items in one place and connect these items in some Apps , on a "as needed " basis. Things that would be messy to deal in in excel , can now be handled in various apps , by multiple people without having to worry that we do not know what file is the most updated file
We love the ease of working with Kintone. The forms are easy to customize and easy to navigate.
Printing from Kintone is very light. We create work orders with Kintone which works great but when we print the printing is very light.
We were working off excel spreadsheets we had to save them separately and then figure out who had the most recent copy. We had no database system in place that we could all use.
Centralized record keeping with ease of access for administrators and users. The cost is very affordable for the return on efficiency.
A better reporting function would be nice. Lack of HIPPA compliance limits some of what we can do with Kintone.
We completed a data entry project that required record updating and regular status reporting to our client. Kintone streamlined the process and brought quality and administrative control to the project. We also began using Kintone more for business process management for compliance measures and to protect accreditation standards.
We are able to fully customize our application to what we are needing, and keep job tracking with little effort
Need more options without purchasing plug-ins.
We are a printing company that needed to keep track of Print Jobs and Customers. There are other programs online that can do this, but they are very expensive. With Kintone I can create a custom option that will allow me to keep track of jobs and customers, and add options that work for my business instead of other people telling me what I need to include.
Ease of use. We have found this program extremely easy to use. We are looking at many other applications that we can switch over to it.
Support has been good but can take up to 48 hours at times to get back to us. Overall, we have not had a need to get a quicker response.
We have been able to create inventory databases, keeping track of the number of patrons that attend our various programs, and databases with common questions asked by our customers. We have limited staff, without programming experience. This solves that issue for us. We also enjoy the mobile aspect very much.
My background as a (retired) Sr. Systems Analyst/Programmer has helped in that I understand the concepts of creating programs and relational databases. My programming skills are a bit rusty and somewhat outdated, but I found Kintone easy to adapt to and was able to develop a robust system to record and report distribution statistics, avoid duplicate distributions, provide more accurate records and documentation to comply with USDA regulations. Of course Tim Edingfield, our Kintone NPO Community Lead helped me along the way, and found solutions for cross checks and fine tuned some of my modules for better performance. I'm still learning, but am having fun getting back in the development of programs using a much less complex platform.
We've had a few issues with running the application on different tablets and are working with Tim to resolve. This has been frustrating as it has occurred during the food bank distribution and we have had to resort to manual entry, causing some records to be entered after the distribution, causing additional work and delaying the report.
Quicker check-in of recipients, which means faster distribution of food to about 300 households, representing more than 600 people being served. Our numbers are increasing each month and Kintone, in part, has helped us to be able to serve more families. Monthly reporting is faster. What took 5 or 6 hours calculating from hand recorded check-in sheets is now calculated and reported in just a few minutes.