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Kintone is a no-code platform that is perfect for non-technical users who want to create apps, workflows, and databases for their teams and organizations. Using clicks instead of code, Kintone can help you build apps that automate business processes, collaborate on tasks, and deliver comprehensive data. Kintone also has dozens of pre-built applications for a variety of use cases such as CRM, project management, inventory management, and much more.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
business process management task escalations and workflow design and fields drag and drop customized UI
the price is little high so that non profit organisations can not afford this cost
low development and testing effort and can get rid of IT based firms
Everything seems easy enough to setup and I've been getting support from the Kintone team which has really helped along the way!
Change is always hard but so far the process has been as easy as possible...
CRM and general dashboard
Good platform that doesn’t need any code to build an app
There is nothing to say that i dislike in this
Good ui interface
Good Program easy to use, I am new to the program, so I am still learning about it. I only had one problem and it is no fault to Kintone.
Customer Support needs to be improved Email too slow and had no way to get phone support.
Management
We are an education-focused nonprofit, and Kintone has ready-made apps for tasks such as grant-tracking, class attendance, volunteer tracking. Tim Edgefield has been an invaluable resource with his knowledge of nonprofits. The support to set up our database has been excellent, as compared to Quickbase, that basically gave us the software and said "Good luck!" SO much more user-friendly and intuitive than Quickbase - I have spent hours trying to find something as simple as adding a user, and still can't get a field to list people alphabetically by last name, which worked just fine until they updated the software.
We're still implementing it, so I haven't found anything yet.
Again, we're still in the implementation stage, but I can tell you that Kintone will be a great help in consolidating our multiple spreadsheets that we maintain in addition to Quickbase because it takes too much time to create. This will allow us to have everything in one place, including grant tracking and attendance.
East of use, drag and drop technology. You do not have to be a programmer to build professional databases.
The admin center could be simplified a bit, but overall not bad.
We are saving money by not having to outsource custom programming for database creation and maintenance.
It's an easy to use no code way to build a database to efficiently meet the needs of our unique business.
There isnt anything I dont like about Kintone
We developed an easy to use collaborative to help us efficiently work together
Can easily build the applications my nonprofit organization needs. Ease of use. Love the ability to actually analyze data with summary tables and pivot tables. Other database programs we tried did not have that functionality, you either had to take the data out into excel to create reports or the best you could get was counts or sums by groupings with all the raw data for the group appearing below - a report could be multiple pages. The analysis capability of kintone sold me on the program.
There is nothing I dislike, just some things that I would like to see added. As administrator, I would like to be able to preview what areas and apps members see and can access, so I can make sure that my permissions are correct (see what they should, don't see what they shouldn't). It would be nice if document attachments could be previewed rather than just downloaded and if movie format attachments would load within the kintone.
We use it keep records of our support to clients, keep track of reporting requirements, contracts and reports to funders. We are currently building databases of information that everyone in the organization needs. It saves us a lot of time, certain information is shared, not housed within one department - now everyone can access certain information instead of contacting someone from another department to provide a report or do an analysis for them.
The apps you can create and customize are intuitive and easy to work with, not to mention by reverse customizing template apps you can digest how everything works together.
Would be nice to have a few more tutorials. However, the help desk is incredibly attentive to any inquiries or questions you send (responding within an hour for my inquiry regarding the mobile app). Great customer service for a do-it-yourself software.
We're using kintone to manage our extensive client database and action chart. This way by selecting one of our clients we can already view all actions that have taken place. Also the task list helps us manage where we are on certain projects.
ease of use and setup, great support team
not a broad network of templates but growing
single platform for communication
Very easy program to navigate - whether building from the marketplace or building on your own. The tools to create and modify your databases and share information are incredibly easy to use. Customer representatives are highly responsive to you and your organizational needs.
I have not found anything (yet) that I dislike about this solution. It's working like a dream.
Improving how we attract, interview, and onboard new employees from a functional perspective.
I love Kintone's ability to upload an excel data sheet and format the information into a visual model. I am able to set parameters on which information I am viewing to provide an overview of my data and then if I need to view additional details. When it comes to presenting my work I just select the data I want and with a few clicks can build out a pie chart or graph. Kintone is like a brain for all those excel data points we're constantly collecting!
Sometimes the sort function has a few hiccups and in order to search an information piece your spelling has to be exact to look it up. It would be nice to have a nearest match option when searching apps.
Data organizing and analyzing abilities. Everything is now in a one stop shop and interconnected for complete fluidity.
Kintone is easy to customize and integrate with existing business solutions. You are able to add-on functionality as you see fit for your business. Usability and modification to code and application is simple.
Elasticsearch is not a tool which is currently offered. Kintone is working on developing this and should be available towards the end of 2017.
Adding speed to our process. Kintone allows us to quickly enter data and validate it. We are also able to integrate across platforms, which allows us to avoid keystroke error.
Easy to use, and easy to train others on. We use from start to finish on a job.
It may have just been my technical difficulties, but i had a problem importing information
We are better able to track a job, from start to finish.
It was easy for me to simply get up and running on my own with the available documentation. We had been managing ther operations with multiple spreadsheets (and spreadsheets of spreadsheets . . .) and quickly outgrew that. Kintone is robust enough to scale up, and the cloud access works great. We are still likely scratching the surface of what we could do. But the bottom line is that the barrier to entry (with regard to usability and cost) is low. That was key for us.
The default interface is sometimes not pretty or slick. That said, it is highly functional, which is what matters to us.
We needed to track multiple interactions and individuals in real-time. We also needed multiple individuals to access these data via the internet. Finally, it needed to be easy to use. Our processes run more smoothly with Kintone, and we have more ready access to metrics of our operations. Also, the support is EXCELLENT. We had a couple of sessions with the nonprofit specialist, and they were very helpful.
Very easy to set up apps. Great support.
Linking data between apps has been challenging for me (personally). But I'm working through it using the Kintone Help articles.
Originally we implemented Kintone to track parts and system inventories. The customer dashboard that we set up is used across the company.
Kintone training online https://www.youtube.com/user/kintoneglobal walks you through all the steps on how to create and set up apps. This is all the training needed on how to set up and manage the apps! I was able to get most apps up and running within a few weeks.
Many of the Kintone integration services/plug-in's are built by their parent company Toyokumo Ref: https://kintoneapp.com/ The help pages and training for these integrations could be better for English-speaking end users. It is well documented for those speaking Japanese.
We are using Kintone for a database of customer systems, customer information, system status, data entry, and I-frame data feed for websites built in-house. We integrate with Zendesk, and Microsoft Sharepoint and have migrated all the spreadsheets and lists into Kintone.
The way different databases are interlinked
That at times it can be complicated to understand how the interlink is made, but thankfully kintone support is there to assist
It is allowing me to eliminate paperwork and countless excel sheets and centralize all of the data in one space for people to consult
It has been a great way to keep track of all our projects.
I'm having trouble figuring out the email notification system.
We are using Kintone for racking multiple projects, across multiple organizations. It has helped streamline our process.
Kintone"s best feature is its intuitive design that enables a user to create a database from scratch or by uploading a spreadsheet in just a few minutes. It was much more flexible than other tools.
Some features, such as assigning notifications, were not as intuitive and required help from customer support. More robust help documentation would fix this. Would appreciate a feature to delete notifications in bulk instead of one by one.
Keeping track of our learning content and the information we need to know about each record has helped us ensure that content is relevant and reviewed in a timely manner. Instead of using a spreadsheet with dozens of columns to track content updates, such as localizations, I simply created a database to manage it.