Kissflow Reviews & Product Details

I love that everything is streamlined on the platform, and all the essentials are built in, instead of having to create them yourself. Things like sending notifications at the end of a workflow process and allowing required fields to be used, even if that field is hidden in a current form without causing an error is such a relief. KiSSFLOW uses common sense to the max, and allows the creator to focus on the necessary pieces to create an App.

The platform and interface could me more fluid, but it's designed to work for 95% of users. It would be nice to be able create links to house certain App types together instead of a list of all available, but it still works for the most part. It takes me less time by just showing which Apps are available for the current user when they sign in.

Number One is that KiSSFLOW is cloud-based, and with our company structure (core offices with many field locations) that allows ease of access that we just didn't have with our old workflow platform. Secondly, an App can be created in KiSSFLOW in about 1/3 of the time it used to take in that old platform. Because the platform is so easy to use, it was easy to transition users from our old SharePoint environment into KiSSFLOW. It also allows us to create Apps for new teams and get them in and working in no time, also.

I love that all of our normal processes are all done in one place, whether that's travel requests, purchase requests or a rebate program we have. It let's us do everything and cuts out having to print and do everything by paper. As a government agency we have to have several approvals for everything we do and Kissflow allows us to automate that, from contracts, to our purchases and everything in between.

I have yet to experience any problems using Kissflow. I know others have mentioned small bugs but I've been lucky and haven't experienced any.

All of our processes require multiple approvals and Kissflow lets us add as many as we need to the approval process, including others in other departments. We also recently were given the task of doing a rebate program and Kissflow lets us go through almost the entire approval process and cutting back on how many spreadsheets we need, how much paper. We can add the public's receipts and information and get their money to them quicker.

it facilitate my life and made our processes realy easy , no paper for any process , everyone is happy in the office and are super satisfied with it in their phones. as admin i can creat any process i need to facilitate our coworkers life and i can count on the support to show me anything i like or explain anything i Don't understand . i had people who doesnt' have good IT knowledge refusing it at the begining , but after using the apps created on kissflow they ere amazed how their work become easier and they can request anything from management team and their request will be done in time and he can follow his requet easy way.

can't add external signatures , this option will be great if you add it

the support help me a lot in solving issues and sometimes they gave me new ideas

Ease of use, portability to mobile devices, email interface.

No follow up reporting for clarified workflows

1-cash management situations requiring multiple approvals 2-credit card expense reporting and approval

We have been using KissFlow to help streamline our business processes for two years now. Its had an incredible effect on our business and helped turn it from 'struggling' to an industry leader. Our company manages affordable housing and on a daily basis we work with some of the more difficult government bureaucracies that exist. We built KF apps to diagram every process that we have in the company and it has helped us to streamline our processes. One of the best features is that KF apps standardize every process across the company and we can track every task down immediately. But the single greatest feature is that when we recognize that we can improve our process, we simple program the change and hit 'enter' and in a second the entire company is operating on the new standard. Its intuitive enough that we seldom even send updated directions to our staff for how to use the new process. There is also a great live Help staff available one click away that can help you work through any issues and to discover new techniques. You don't need to be a computer programmer to make this system work and it is very flexible.

There is not much to dislike about KissFlow. A large part of KF's approach seems to be evolving organically from customer input. This is a good thing, but sometimes means there are small glitches in the software where a function doesn't work right. The software is a bit clunky looking for the average user used to the slick interfaces of a smartphone. But I would trade form for function anyday.

Our business is very file intensive. At any one point we have a thousand files working through one of our KF apps. We can locate the holdup on a file anywhere in the country in seconds. We can also search the database by field for any of the 12,000 files we have already completed. This software has helped us analyze and understand our own processes. We have a saying that. "if you can't put the process in KissFlow, then it isn't a real process".

- User Interface - Easy customisation as per business requirement - Notification to the users - Nudge Option

Complexity in integrating with On premises ERP system

Digital Process automation, business process management etc.

Software is easy to use, and if I ever have any questions their team is awesome about answering!

Nothing at all, they've never disappointed.

"dropped Ball" scenarios are gone. Everyone knows where a task is in its process.

The best thing about kissflow rather than the software that has some limitations its the support you get.

Theres a few problems with reporting and its limited.

Creating a business proceses which involves everyone in the area

The ability to route approvals when someone is out of office

So far we haven't found anything we can't do.

approval forms that used to take weeks now take an hour

IT allows to simplify processes that require a lot of manual intervention automatically.

Nothing really. Seems to do the job well.

Efficiency issues across different business areas. Previously there were a lot of manual work (emails, calls, chat messages) to get processes approved and processed in a timely manner. Now it's simply enter in the form and it moves to the next stage effortlessly.