Kissflow Reviews: 4.3/5 — Solid Choice

The many options that Kissflow provides.

So far, I am pretty happy with the services of Kissflow.

With the help of Kissflow, we managed to implement a unified purchase requisition process.

Workflow management Support No code Cloud

Masters are not evloved enough to use as database No File attachment to Emails Forms could have more editing options Weak Mobile APP

Order Management

Kissflow works best with customizing your own workflow processes, from simple processes of a small company to complex calculations that involve many users of an enterprise. It helps professionalize a company, making communication between colleagues, superiors or subordinates, much clearer and more clear cut. Everything is tracked, from what gets filed, to how people respond; even to the results that need to be reported. The best parts; for one; everything is customized by me, when I just happen to be an above-average excel user without any programming knowhow. And two; your business processes are kept in tact, which makes it easy for a company to orient new employees, handle delegations for people on leave, or even transfer know how or processes for people on the exit. Overall, kissflow goes with your flow.

I dislike the complications involved with trouble shooting programming errors and the limitations of app functions and features that allow collaborative inputs, and finally, its lack to include modern features such as ID / fingerprint input or even GPS location inputs. These would make the functionalities more comprehensive in solving modern day problems of any business.

I am solving problems that involve validation, transparency, structured communication and automation of simple manual calculations that eat up a lot of labor time, and are prone to human error.

I like that we can document approvals with a time and date stamp before any payables go out. This is a crucial tool for our remote workplace

It can sometimes be a little tricky to build out the apps in an exactly customize-able way.

We no longer have to have physical signatures to capture an approval. The time and date stamp satisfy our auditor just as well if not better.

I liked the solution, and i liked the support (both the videos & kissflow help, and also the support team) for the moment the applications are working well and facilating our tasks

even I like the efficient support team, sometimes i hate the time waiting i don t know, maybe because we are in morocoo and there is a huge timeshift between us, sometimes i find myself obligated to wait hours until I get touch with the support team

as I mentioned it facilates our tasks, and it s really helping us about 3 year until now we have projects to make in the future

Kissflow as it says Keep it Simple and Smart stands out simple BPM Workflow tool with process mapping and automation for any department work. Highly Effective. Easy to use. Features & Design are developed with lowest possible dependency on IT Team (Easily Deployable). User Training least required(Matter of Few Minutes). Immediate Response from Kissflow IT Team.

Kissflow though is user & Admin friendly with high automation & mapping, Certain Requirements cannot be tailored. Had to do workaround. Faced Integration & Migration issues with Renowned Accounting ERPs. Advanced Report Customisation.

Process Automation. Approvals & Bringing various stakeholders in one platform. Tracking of progress. Live Basic Reports. Quick to customize & use.

Interface is really clean and easy to understand and follow up

maybe the permissions and related stuff may need a bit of more clear approach

follow up on getting accesses to internal services, benefits are that you have all under control since you know who is requesting what

It covers almost all small/medium level business to contact their all agent, customers and easy to manage sales flow.

Its loads very slow and difficult to apply complex validations.

To create a lead for automobile business.

Its ease of use with a friendly interface, allow users to see where the next approval is.

Users management - at the moment, we to manage the users manually. It would be great if we can integrate with our Active Directory or G Suite.

We are currently using KissFlow for Leave Request, Purchase Acquisition, and Personal Development.

Easy to manage approval matrix, help to efficiency of business process.

When the data volume is more the application got slow.

To manage internal audit, internal flow of information.

Ease of use, helps with collaboration and project review and approval

Not much, took a bit to understand how it works

Collaboration and approvals. We used to struggle with getting things discussed and approved with multiple people and reviews necessary. Used paper and routed documents, which took a long time, we didn't know where things were in the process, and sometimes even got lost. We not have electronic visibility into where things are, can ask each other questions, and collaborate.

The user interface is intuitive and does not need training. It has helped a lot in our organization that is spread across multiple countries to collaborate with multiple teams.

A few options are hidden and need some searching to find out the correct process.

Business process management for Invoicing

I like that the programs are constantly being upgrade to stay relevant.

Sometimes the backend programing is a bit tedious.

I track Vacations/Absences for all staff.

You can create Master lists to make drop downs on your forms.

No way to trigger specific dates without paying extra.

Month end tracking of process. Saves time

I love that the workflow is completely managed by the system and that at any time, I can see the status of all of our workflows. Our on-boarding and exiting procedures ca be thorough, detailed, and efficient, and expeditious.

I don't like that it took me so long to convince the administration to purchase the product.

Initially just our employee on-boarding and exit procedures. There are many parameters that need to be in place for new employees and KissFlow simplifies it all.

Once apps are created, it is such an efficient process to move items through approval process.

Nothing stands out at the moment. I guess it would be nice if it had an integration with our HRIS so that new hires and terminations would automatically be added to the program.

employment offer aprovals and bonus approvals

We use kissflow in our organization for approvals that pass through multiple divisions. Works great and is easy to configure. We also really like the iOS app.

It can take some time to load on occasion.

We primary use Kissflow for approvals that require sign off from different company divisions.

This tool provides the right balance of being easy to configure while providing granular controls when setting up logic for a process flow. The fact that it has a mobile app is excellent as many of my users are on the go and need to access workflows remotely. We have implemented this at my organization and it is taking off tremendously in a very short amount of time.

Two things, the setup for integrating to AD is very involved they would do well to offer more capabilities through a service like one login that would take care of much of this. The second is that there is no onedrive for business integration. We like many other firms use office 365 and as such use onedrive for business. We would love to incorporate this into our workflow.

Mainly digitization of manual paper based business processes.

Powerful integrations and tools; mobility

Excessive loading times on desktop browser, inhibiting multi-flow and quick changes which are crucial in a busy environment. Mobile app needs improvements in regards to speed, responsiveness, and login management (I randomly get logged out and sometimes a reinstall is required).

We have been solving the paper-to-digital problem with Kissflow- removing the communication and procedural barrier to ensuring the next person gets their task and moves on to the next. Regardless, we have realized the necessity of Kissflow is a game changer, and wish we had it years ago.

I like the fact that many of the applications that can serve you are already present and I can release everything in a short time. I like the fact that many of the applications that can serve you are already present and I can release everything in a short time.

I do not like the fact that it is difficult to customize. I could not easily insert my pieces of code. I do not like the fact that it is difficult to customize. I could not easily insert my pieces of code.

We are solving the passage of information between various components of the company.

KissFlow has made our onboarding and terminations processes so much more efficient. It's really easy to use, intuitive, and helps keep all of our teams in the loop. It helps keep each person involved in the process accountable and ensures that we are getting things done in a timely manner. We love the email reminders - they really help! I also love that you can put comments in when certain functionalities do not apply to all.

There are a few circumstantial functionalities that I would change, but for the most part, I do not have any issues with this system. We are working on building more templates and processes in our system to address the issues we have as there are times when not all modules apply to each employee. For example, temps, FTE's and contractors have different requirements. We'd love to use the same form for all of them!

We are able to keep all departments and people involved in hiring and terminating employees in the loop and responsible for the different pieces associated with adding or disabling employees in our system. It's amazing how much more efficient we are!

good system, easy to use and manage workflow

documents do not display as expected to display

time and workflow management. benefit is approvals for our business orders.

The versatility and the fact that is very user friendly

Some bugs in saving that are still presents

More control

I like the history tracker to keep tabs on what I've done.

Too many freezes, but it has gotten better.

Getting support for accounts more quickly.

I like the ability to submit forms without the hassle of having to email and track versions of important documents.

At times i feel it is a bit inflexible. The forms i complete are usually drafted by someone other than me and I have to fit my responses in to the fields that are defined whether or not they are appropriate.

Version control of forms and documents.

It's a pretty intuitive system with good functionality and lots of logical options

It requires a lot of manual effort to keep masters up to date

We use kissflow to manage business processes across departments

1) freedom to configure your processes as you like 2) Great customer support! 3) Visually appealing

1) better environment to testing your processes (sandbox) 2) cloud storage for including external files is lacking 3) sometimes the interface experiences bugs/minor issues

transparency in our workflows making our workflow explicit

Alike leading SaaS base services, Kissflow offers ease of access, hassle free maintenance and very efficient solution to fulfill business requirement. And it also offers competitive pricing.

There is no coding edge which is usually required for high level of customization, but it is expected behavior of any SaaS solution.

Kissflow offered us business workflows for procurement and accounts team. And beauty of it was we build and enabled workflows in no time.

Customer service is very good, they helped me to create my initial forms from zero.

Some notification emails went to SPAM, as admin can be confusing to realize when you are in testing mode or live.

We have used for approval processes we previous had to do manually like Special Purchases Requests

kissflow make work simple. we can easily design the work flow. Report is the b est part which makes work simple.

timestamp. if we use API service to create a work flow. When we view the same record, timestamp problem will be there..

For process management