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Kissflow Business Process Management Software logo
Kissflow
Streamlined Workflow Automation
4.3

( 533 )

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Kissflow Reviews: 4.3/5 — Solid Choice

Kissflow Overview
What is Kissflow?

Kissflow is known for being the first Unified Digital Workplace Platform that allows you to manage all of your work in a single place. The platform is designed to help all business users discover, create, modify, and use business applications, with each app guaranteed to be easy to use, accessible, and user-friendly. The focus is to offer something for non-technical people, ensuring that no coding or complex mapping is required.

Company OrangeScape Technologies
Year founded 2004
Company size 201-500 employees
Headquarters Chennai, Tamil Nadu, India
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What Kissflow is best for?
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Kissflow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kissflow Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
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Kissflow Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 17, 2026
Kissflow Business Process Management Software logo
533 Kissflow Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
5.0
FO
Felix O.
Founder
Share
"The best Document Management Platform"
What do you like best about Kissflow?

Kissflow is simply amazing! It's the primary document platform in our organisation, for Organized Documenrt Management and Approval Workflow. As the Business Systems Analyst, I manage the workflow design and implementation, and it's really easy to use, and flexible to suit different workflpw process needs. We use kissflow for all document approvals, eliminating paper shuffling across the entire organisation.. Highly recommended any day!

What do you dislike about Kissflow?

I wish it had a scripting engine where I can further extend the app to very custom needs. It has impressive nocode integrations built in, but with a scripting engine, I could take full control of how I want it to work.

What problems is Kissflow solving and how is that benefiting you?

Eliminating use of paper documentation, With Acces Control Built in. Improving insights into workflow approval steps, so all assigned stakeholders are carried along all the way

Enterprise (> 1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
BB
Brigette B.
Founder
Share
"Automation"
What do you like best about Kissflow?

It reduces the turnaround time of concerns with manual processes by automating the processes, and it also reduces the use of paper and helps with the safekeeping of documents.

What do you dislike about Kissflow?

I like Kissflow, but not all systems are perfect. It has limits. For example, the integrations, compared to before, have more integrations but still lack. Formulas for automating fields also have its limitations.

What problems is Kissflow solving and how is that benefiting you?

In our case, it was used as a ticketing system. It helps to remove the misrouting of tickets and helps the turnaround time to be reduced, from 2 weeks turnaround time into 3 days.

Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
CC
Cristopher.Estrada@Seidor.Com C.
Founder
Share
"100% recommended"
What do you like best about Kissflow?

Its operation is very simple from creating flows, processes, tables, to the users of my organization it is easier to follow the processes of the company.........

What do you dislike about Kissflow?

136 / 5.000 Resultados de traducción Resultado de traducción Until now, everything has been in excellent condition, from the creation of processes to the administration and monitoring of flows with users.

What problems is Kissflow solving and how is that benefiting you?

We solved process problems since before they were by mail now we handle them from a single platform. And the best thing is that we can export the information and make reports

Small Business (50 or fewer emp.)
Dec 13, 2022
 Source
Overall Rating:
5.0
JL
Jim L.
Founder
Share
"Kissflow Survey Review"
What do you like best about Kissflow?

That it is relatively easy to use, and the support is excellent!

What do you dislike about Kissflow?

The documentation could be updated some, but overall is good.

What problems is Kissflow solving and how is that benefiting you?

Having an Integration from Kissflow to NetSuite. I there was a NetSuite native connector so we will have to use the SOAP connector.

Small Business (50 or fewer emp.)
Feb 09, 2022
 Source
Overall Rating:
5.0
HL
Heriberto L.
General Manager
Share
"User friendly and simple"
What do you like best about Kissflow?

User screen design, easy to use, quick to deploy, easy to generate apps and reports, simple workflow structure for the 90/10 of processes.

What do you dislike about Kissflow?

Would like further report features and metrics, test environment or sandbox, stand alone mobile functionality, enhanced images handling in the forms. Public Forms or Marketplace for non licensed users.

What problems is Kissflow solving and how is that benefiting you?

Human errors, lack of follow up over tasks, lack of orchestration among the teams, a unique and common source of truth. All of them improved with KiSSFLOW.

Small Business (50 or fewer emp.)
Jan 04, 2022
 Source
Overall Rating:
5.0
ML
Maxim L.
Director Of Technology
Share
"A pleasure to work with"
What do you like best about Kissflow?

Our account support person made working with kissflow a breeze. We were new to the platform and they had so much patience and insight to teach us how it all works. Very appreciative.

What do you dislike about Kissflow?

There is no downside except the platform has a learning curve. Once you figure out the logic of it, it works nicely.

What problems is Kissflow solving and how is that benefiting you?

We have a complicated workflow for regarding student classification. We were migrating from a paper process and this was much needed. The benefits are myriad, it helps us better track where we are in the process and gives us more assurances that the proper items are completed.

Mid Market (51-1000 emp.)
Dec 27, 2021
 Source
Overall Rating:
5.0
GA
Gloria A.
Lider De Procesos
Share
"Facilitate your processes, and be Innovative!"
What do you like best about Kissflow?

It is very intuitive, also it has many options for users, which makes it dynamic and easy to adopt.It is easy to create processes from scratch or generate a custom one from the templates

What do you dislike about Kissflow?

Understanding it from the beginning is somewhat complicated. I would like there to be more tutorials. They could have tutorials, or even courses to understand it and get the most out of it

What problems is Kissflow solving and how is that benefiting you?

We have control over some key processes. We avoid sending emails or having extra controls. We love it, as it sets the tone for us and the times. We have controlled the process

Mid Market (51-1000 emp.)
Dec 26, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent software"
What do you like best about Kissflow?

Simplicity and ease of use of software. Really enjoy using this software and the migration from the old version was seamless

What do you dislike about Kissflow?

I don't have any downsides for using this software, our company has been using Kissflow for many years now and we were considering a move away from the software when we needed to migrate to the new version however no other workflow competitors came close to Kissflows prices and ease of use

What problems is Kissflow solving and how is that benefiting you?

Submitting purchase requests and overtime requests have been so easy to initiate

Mid Market (51-1000 emp.)
Dec 25, 2021
 Source
Overall Rating:
5.0
DB
Dr Sreejith Vignesh B.
Assistant Professor & Head It
Share
"Review for kissflow"
What do you like best about Kissflow?

kissflow is one of the best Software as a service platform, that allows us to customize the applications based on our needs and it is quite easy for us to use the platform

What do you dislike about Kissflow?

We cannot say anything about the demerit or the cons of the platform. As Cloud computing is booming up as an alternative to the application softwares, we need to adapt to the changes

What problems is Kissflow solving and how is that benefiting you?

No much problems we could face from using Kissflow. The Company offers best support for its customers. It actually improves productivity by reducing the paper cost involved in day to day activities

Mid Market (51-1000 emp.)
Dec 23, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Usefull Workflow management system"
What do you like best about Kissflow?

The possibility to create different kinds of workflows for every typology of processes and sets additional rules/authorizations. Also you can sets every kind of notifications for every actors. You can set workflows whit different "if cause" boxes in order to create a different kind of branches of the flow, so it's very flexible. For Example if in a specific process form stage, one specific filed is not filled, the process can take another route and inform different actors about this changing. In the end, another important feature that i want to mention is the "Reports" section, when you can create in absolute freedom every report that you want to create and export those in excel or other forms. Also this feature is very flexible so i can recomend it.

What do you dislike about Kissflow?

The feature that my company uses less is the internal chat. We think that it is more usefull to use mail/phone calls to clarify some items or our internal software that provides chat. This is obbviusly an our internal costum. .

What problems is Kissflow solving and how is that benefiting you?

My company wanted to create a workflow with many actors (that are in different locations) that have to authorize every step of the process. Thanks to the great KissFlow solution, we solved this problem and now we can manage every kind of workflows and every kind of autorization/notifications. Every actor now can recive only the notifications of its competence and now our internal autorization process is more efficent and effective and they open the application only when is necessary (so when they get an alert/notify thought mail). .