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Kissflow Business Process Management Software logo
Kissflow
Streamlined Workflow Automation
4.3

( 533 )

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Kissflow Reviews: 4.3/5 — Solid Choice

Kissflow Overview
What is Kissflow?

Kissflow is known for being the first Unified Digital Workplace Platform that allows you to manage all of your work in a single place. The platform is designed to help all business users discover, create, modify, and use business applications, with each app guaranteed to be easy to use, accessible, and user-friendly. The focus is to offer something for non-technical people, ensuring that no coding or complex mapping is required.

Company OrangeScape Technologies
Year founded 2004
Company size 201-500 employees
Headquarters Chennai, Tamil Nadu, India
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Kissflow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kissflow Features
Analytics and Reporting
API Access
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
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Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 01, 2026
Kissflow Business Process Management Software logo
533 Kissflow Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
Nov 30, 2023
 Source
Overall Rating:
5.0
MF
Marco F.
Founder
Share
"Extremely simple and versatile workflow platform"
What do you like best about Kissflow?

the best feature is the possibility to easily create and customize your own apps - with integrations, actions, datasets. all without having to write any code, just using some formulas here and there.

What do you dislike about Kissflow?

I'd work a bit more on dataset interaction

What problems is Kissflow solving and how is that benefiting you?

HR workflows (employees management: onboarding, dismissal, change of department etc.); Internal match ticket request validation, various forms for spot events.

Mid Market (51-1000 emp.)
Nov 22, 2023
 Source
Overall Rating:
5.0
DM
Dhilip M.
Founder
Share
"KissFlow is the best tool for your Workflow & Process management"
What do you like best about Kissflow?

No code platform, easy to use for anyone

What do you dislike about Kissflow?

API integration part need an improvement

What problems is Kissflow solving and how is that benefiting you?

Getting aprovals from multiple stakeholders via email is not an easy task bu Kissflow did a great job by providing us an Application for Workflow management

Enterprise (> 1000 emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
TF
Takahiro F.
Founder
Share
"Internal control process flow"
What do you like best about Kissflow?

license fee is reasonable. For me strong support team

What do you dislike about Kissflow?

lowcode development so not complecated programming is needed

What problems is Kissflow solving and how is that benefiting you?

Have a space to be improved but partially standard process is put in place

Enterprise (> 1000 emp.)
Jul 18, 2023
 Source
Overall Rating:
5.0
FJ
Frank J.
Business Development Executive
Share
"Cloud-based project management that helps significantly"
What do you like best about Kissflow?

This adaptable program has significantly improved cloud-based productivity and quality. Truth be told, it has been crucial in counteracting acquired data. Its superior user interface is a key factor in improving administrative performance. For me, it is an excellent value. I look forward to reaping many benefits from this program in the near future. The management programs you have indicated and created have been invaluable in shaping the solution and solving the data storage problems. For each of us individually, it has been a really fantastic and cutting edge piece of software.

What do you dislike about Kissflow?

The support team has had some unfavorable press lately.

What problems is Kissflow solving and how is that benefiting you?

We have identified a crucial interaction within the company that will help reduce the strain on upcoming projects and free up valuable data storage space. We have eliminated a lot of wasted time and can now organize our data as we need it. Our company procedures have been successfully computerized. Kissflow offers a wide range of functions, such as case management, project management, client management and many others. Kissflow is a great choice for companies of any size that want to increase their production and efficiency.

Mid Market (51-1000 emp.)
May 25, 2023
 Source
Overall Rating:
5.0
SD
Sergio D.
Founder
Share
"Easy Fast Poweful"
What do you like best about Kissflow?

Kiss flow is a very powerful system to manage work and document. It is very easy to use and also without knoledge, or very, poor knoledge, of programming it is possible to achieve very good results.

What do you dislike about Kissflow?

In some situation it would be useful to have more possibilities to intract with person that are ouside the platform. It would be a good idea to have a kind of external use tha can start process and/or see and creat reports.

What problems is Kissflow solving and how is that benefiting you?

We use Kiss flow to analyze, approuve and manage all the documents (thousands of documents) requested in a big construction site in the South of Italy and our management system it is emprouved a lot.

Mid Market (51-1000 emp.)
May 25, 2023
 Source
Overall Rating:
5.0
ST
Sharon T.
Founder
Share
"ease of use"
What do you like best about Kissflow?

The simplicity of the software and the support team

What do you dislike about Kissflow?

When creating formulas is a little harder but with the help of the support team it can be done

What problems is Kissflow solving and how is that benefiting you?

Online approval workflow and you know the status of each workflow

Small Business (50 or fewer emp.)
May 24, 2023
 Source
Overall Rating:
5.0
MG
Miguel G.
It Manager
Share
"We are happy with this software"
What do you like best about Kissflow?

Because is easy include my apps in productions, changing the default apps for my needs

What do you dislike about Kissflow?

for me is important if the software have more flexibility.

What problems is Kissflow solving and how is that benefiting you?

Purchase orders, holidays requests,.... automatize internal processes

Mid Market (51-1000 emp.)
May 23, 2023
 Source
Overall Rating:
5.0
Chibuzor O. avatar
Chibuzor O.
Application Support Technician
Share
"The workflow for the present and future"
What do you like best about Kissflow?

Kissflow has an interactive interface. For starters, it is user friendly. The report is also easy to customize and easy to use and with new developments aroudn the application, I will always recommend it.

What do you dislike about Kissflow?

There is a hinderance when using http post integration to send files (I.e. PDFs) that is all.

What problems is Kissflow solving and how is that benefiting you?

To mention a few, claim management, policy endorsement and processing, all workflow approvals which helps with a full end to end integration. Kissflow has helped improve our TAT and it is wonderful.

Mid Market (51-1000 emp.)
May 19, 2023
 Source
Overall Rating:
5.0
MM
Mohammad M.
Founder
Share
"user friendly, and convenient"
What do you like best about Kissflow?

i can setup the forms and workflow cicles the way I want.

What do you dislike about Kissflow?

it needs high IT skills and authorities to libk the data from Kissflow to another system and vice versa

What problems is Kissflow solving and how is that benefiting you?

it is moving the work to be more paperless, and helps in creating archive of related documents and approvals online.

Mid Market (51-1000 emp.)
May 19, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Kissflow review"
What do you like best about Kissflow?

Excellent support team. Easy to use UI. The ticketing system is very smooth.

What do you dislike about Kissflow?

The process setting is very difficult for non-coders to create a process from scratch.

What problems is Kissflow solving and how is that benefiting you?

Kissflow helps us create internal invoicing systems. The smooth UI (for the end-user) is straightforward to use. Kissflow eliminates the need for manual paperwork and automates manual processes. This reduces errors, saves time, and improves overall process efficiency.

Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
5.0
FO
Felix O.
Founder
Share
"The best Document Management Platform"
What do you like best about Kissflow?

Kissflow is simply amazing! It's the primary document platform in our organisation, for Organized Documenrt Management and Approval Workflow. As the Business Systems Analyst, I manage the workflow design and implementation, and it's really easy to use, and flexible to suit different workflpw process needs. We use kissflow for all document approvals, eliminating paper shuffling across the entire organisation.. Highly recommended any day!

What do you dislike about Kissflow?

I wish it had a scripting engine where I can further extend the app to very custom needs. It has impressive nocode integrations built in, but with a scripting engine, I could take full control of how I want it to work.

What problems is Kissflow solving and how is that benefiting you?

Eliminating use of paper documentation, With Acces Control Built in. Improving insights into workflow approval steps, so all assigned stakeholders are carried along all the way

Enterprise (> 1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
BB
Brigette B.
Founder
Share
"Automation"
What do you like best about Kissflow?

It reduces the turnaround time of concerns with manual processes by automating the processes, and it also reduces the use of paper and helps with the safekeeping of documents.

What do you dislike about Kissflow?

I like Kissflow, but not all systems are perfect. It has limits. For example, the integrations, compared to before, have more integrations but still lack. Formulas for automating fields also have its limitations.

What problems is Kissflow solving and how is that benefiting you?

In our case, it was used as a ticketing system. It helps to remove the misrouting of tickets and helps the turnaround time to be reduced, from 2 weeks turnaround time into 3 days.

Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
CC
Cristopher.Estrada@Seidor.Com C.
Founder
Share
"100% recommended"
What do you like best about Kissflow?

Its operation is very simple from creating flows, processes, tables, to the users of my organization it is easier to follow the processes of the company.........

What do you dislike about Kissflow?

136 / 5.000 Resultados de traducción Resultado de traducción Until now, everything has been in excellent condition, from the creation of processes to the administration and monitoring of flows with users.

What problems is Kissflow solving and how is that benefiting you?

We solved process problems since before they were by mail now we handle them from a single platform. And the best thing is that we can export the information and make reports

Small Business (50 or fewer emp.)
Dec 13, 2022
 Source
Overall Rating:
5.0
JL
Jim L.
Founder
Share
"Kissflow Survey Review"
What do you like best about Kissflow?

That it is relatively easy to use, and the support is excellent!

What do you dislike about Kissflow?

The documentation could be updated some, but overall is good.

What problems is Kissflow solving and how is that benefiting you?

Having an Integration from Kissflow to NetSuite. I there was a NetSuite native connector so we will have to use the SOAP connector.

Small Business (50 or fewer emp.)
Feb 09, 2022
 Source
Overall Rating:
5.0
HL
Heriberto L.
General Manager
Share
"User friendly and simple"
What do you like best about Kissflow?

User screen design, easy to use, quick to deploy, easy to generate apps and reports, simple workflow structure for the 90/10 of processes.

What do you dislike about Kissflow?

Would like further report features and metrics, test environment or sandbox, stand alone mobile functionality, enhanced images handling in the forms. Public Forms or Marketplace for non licensed users.

What problems is Kissflow solving and how is that benefiting you?

Human errors, lack of follow up over tasks, lack of orchestration among the teams, a unique and common source of truth. All of them improved with KiSSFLOW.

Small Business (50 or fewer emp.)
Jan 04, 2022
 Source
Overall Rating:
5.0
ML
Maxim L.
Director Of Technology
Share
"A pleasure to work with"
What do you like best about Kissflow?

Our account support person made working with kissflow a breeze. We were new to the platform and they had so much patience and insight to teach us how it all works. Very appreciative.

What do you dislike about Kissflow?

There is no downside except the platform has a learning curve. Once you figure out the logic of it, it works nicely.

What problems is Kissflow solving and how is that benefiting you?

We have a complicated workflow for regarding student classification. We were migrating from a paper process and this was much needed. The benefits are myriad, it helps us better track where we are in the process and gives us more assurances that the proper items are completed.

Mid Market (51-1000 emp.)
Dec 27, 2021
 Source
Overall Rating:
5.0
GA
Gloria A.
Lider De Procesos
Share
"Facilitate your processes, and be Innovative!"
What do you like best about Kissflow?

It is very intuitive, also it has many options for users, which makes it dynamic and easy to adopt.It is easy to create processes from scratch or generate a custom one from the templates

What do you dislike about Kissflow?

Understanding it from the beginning is somewhat complicated. I would like there to be more tutorials. They could have tutorials, or even courses to understand it and get the most out of it

What problems is Kissflow solving and how is that benefiting you?

We have control over some key processes. We avoid sending emails or having extra controls. We love it, as it sets the tone for us and the times. We have controlled the process

Mid Market (51-1000 emp.)
Dec 26, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent software"
What do you like best about Kissflow?

Simplicity and ease of use of software. Really enjoy using this software and the migration from the old version was seamless

What do you dislike about Kissflow?

I don't have any downsides for using this software, our company has been using Kissflow for many years now and we were considering a move away from the software when we needed to migrate to the new version however no other workflow competitors came close to Kissflows prices and ease of use

What problems is Kissflow solving and how is that benefiting you?

Submitting purchase requests and overtime requests have been so easy to initiate

Mid Market (51-1000 emp.)
Dec 25, 2021
 Source
Overall Rating:
5.0
DB
Dr Sreejith Vignesh B.
Assistant Professor & Head It
Share
"Review for kissflow"
What do you like best about Kissflow?

kissflow is one of the best Software as a service platform, that allows us to customize the applications based on our needs and it is quite easy for us to use the platform

What do you dislike about Kissflow?

We cannot say anything about the demerit or the cons of the platform. As Cloud computing is booming up as an alternative to the application softwares, we need to adapt to the changes

What problems is Kissflow solving and how is that benefiting you?

No much problems we could face from using Kissflow. The Company offers best support for its customers. It actually improves productivity by reducing the paper cost involved in day to day activities

Mid Market (51-1000 emp.)
Dec 23, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Usefull Workflow management system"
What do you like best about Kissflow?

The possibility to create different kinds of workflows for every typology of processes and sets additional rules/authorizations. Also you can sets every kind of notifications for every actors. You can set workflows whit different "if cause" boxes in order to create a different kind of branches of the flow, so it's very flexible. For Example if in a specific process form stage, one specific filed is not filled, the process can take another route and inform different actors about this changing. In the end, another important feature that i want to mention is the "Reports" section, when you can create in absolute freedom every report that you want to create and export those in excel or other forms. Also this feature is very flexible so i can recomend it.

What do you dislike about Kissflow?

The feature that my company uses less is the internal chat. We think that it is more usefull to use mail/phone calls to clarify some items or our internal software that provides chat. This is obbviusly an our internal costum. .

What problems is Kissflow solving and how is that benefiting you?

My company wanted to create a workflow with many actors (that are in different locations) that have to authorize every step of the process. Thanks to the great KissFlow solution, we solved this problem and now we can manage every kind of workflows and every kind of autorization/notifications. Every actor now can recive only the notifications of its competence and now our internal autorization process is more efficent and effective and they open the application only when is necessary (so when they get an alert/notify thought mail). .

Mid Market (51-1000 emp.)
Dec 23, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Fantastic workflow process platform"
What do you like best about Kissflow?

Especially with the new version, it's super easy and customizable to create processes that get assigned to specific people in our company depending on their role and which entities they're assigned to. The workflows can be super simple or as complex as you want to get, with every type of input field you might need. The Kissflow staff are wonderful and very responsive as well.

What do you dislike about Kissflow?

We're still in the process of migrating from the old version to the new, so there are a couple of administrative features that we're still waiting for them to develop in the new version that we had in the old version.

What problems is Kissflow solving and how is that benefiting you?

We work in an industry with a lot of government required "bureaucracy" for lack of a better word, so there is a lot of paperwork and people involved in a lot of different processes we do. This is a great way for us to start, track, and organize these processes and make sure they're going to the right people and getting the right input and/or attachments, etc, at each step. It also provides us with statistical insight on these processes, as we can see timestamps for each step and generate reports on them.

Mid Market (51-1000 emp.)
Dec 23, 2021
 Source
Overall Rating:
5.0
BO
Babatunde O.
Senior Business Systems Analyst
Share
"A Great BPM Application for All Businesses"
What do you like best about Kissflow?

The product gives me the essential tools and platform to deploy a low-code application quickly. As the business requires, I design and deliver practically instantly.

What do you dislike about Kissflow?

At the moment, the platform delivers what I need and it is good to know that continous update and patches are deployed by the team. Each time there is need for feature inclussion and kissflow is informed, be rest assured that the next time and update is rolled out, it will be included.

What problems is Kissflow solving and how is that benefiting you?

We use Kissflow to carry out purchase orders, workforce requisitions, vendor registration, and lots of other business process approvals and submissions. We have been able to close the gap between process initiation and approvals.

Mid Market (51-1000 emp.)
Dec 23, 2021
 Source
Overall Rating:
5.0
RS
Rafaela S.
Ops Leader
Share
"Very Simple and easy to use"
What do you like best about Kissflow?

Very simple to use. Completely no code, with all the functionalitys that I need to improve the companies process.

What do you dislike about Kissflow?

Still have some translations issues, but nothing to worry about

What problems is Kissflow solving and how is that benefiting you?

We try to prototype some of our MVPs the fastest way possible, and Kissflow has allowed us that.

Small Business (50 or fewer emp.)
Dec 23, 2021
 Source
Overall Rating:
5.0
PF
Philippe F.
Cio
Share
"excellent tool"
What do you like best about Kissflow?

I like how the processes can be created. So far everything I needed to do fits in this app. The app is well designed.

What do you dislike about Kissflow?

The get started popup... Very annoying and not useful for me.

What problems is Kissflow solving and how is that benefiting you?

Create process flows for our business. It helps streamline the process and keep track of them.

Small Business (50 or fewer emp.)
Dec 23, 2021
 Source
Overall Rating:
5.0
TM
Thanu M.
Consultant
Share
"Kissflow as Digital Work Place for Future"
What do you like best about Kissflow?

Kissflow provides no-code solution to create apps very quickly. It is really easy to configure.

What do you dislike about Kissflow?

Please provide platform updates summary monthly to users via an email

What problems is Kissflow solving and how is that benefiting you?

Really easy to monitor the workflow. Quick deployments

Small Business (50 or fewer emp.)
Dec 23, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Kissflow is a really user-friendly and easy to use application, from its process flows-case systems"
What do you like best about Kissflow?

Simulation functions and backend which requires little coding

What do you dislike about Kissflow?

Report sometimes require a lot of manipulation when dealing with huge forms and requires some level of skill. Being able to filter tables like excel on here would be nice without having to download.

What problems is Kissflow solving and how is that benefiting you?

Business process problems have been solved. Kissflow also acts as a "drive" for information needed to be stored.

Small Business (50 or fewer emp.)
Dec 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Keep It Simple and Shareable"
What do you like best about Kissflow?

The commendable Support and the easy to use the Platform that anyone can utilize while looking to automate their process and workflows.

What do you dislike about Kissflow?

Currently there is no major issue encounter in implementing the platform.

What problems is Kissflow solving and how is that benefiting you?

We are automating our processes and workflows; with this platform, we can attain our goal.

Mid Market (51-1000 emp.)
Dec 22, 2021
 Source
Overall Rating:
5.0
ML
Michael Angelo L.
It Businesse Partner
Share
"Easy to use"
What do you like best about Kissflow?

Easy to track the forms for approval and easy to monitor the pending approvals

What do you dislike about Kissflow?

The API connection to the other application like SAP and other database

What problems is Kissflow solving and how is that benefiting you?

We solve the time constraints on every forms approval and manage the time allocation

Mid Market (51-1000 emp.)
Dec 08, 2021
 Source
Overall Rating:
5.0
FT
F. Ozgur T.
Operations And Projects Senior Manager
Share
"The Best & Simpliest Cloud Business Process Management Tool"
What do you like best about Kissflow?

Easiness of developing new process / make changes in process is great ! User can own their process and no huge budgets for IT people needed any more. All screens are so user-friendly designed that no training necessary at all. Both development / usage are very simple as its on app name "Keep it simple & smart".

What do you dislike about Kissflow?

New design is too colourfull, that might be tiring for people's eyes.

What problems is Kissflow solving and how is that benefiting you?

The main idea behind the tool is EUD (End user development) . With Kissflow we don't need IT, we just need to know how our process works & who is responsible for what. We just configure that in Kissflow. It's an online tool, so we can easily involve our third party service providers who are part of the process. This is also great positive impact for having all process parts in one place.

Enterprise (> 1000 emp.)
Jun 24, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Use Kissflow for samples"
What do you like best about Kissflow?

Very easy to navigate, love being able to track sample jobs more easily than excel

What do you dislike about Kissflow?

Wish there were personal tweaks like color schemes, profiles etc.

What problems is Kissflow solving and how is that benefiting you?

Better workflow management for samples