Kissflow Reviews: 4.3/5 — Solid Choice

All the process can be done with a single click.

Unable to find the data of old data (Older than 6 months) and speed is very slow.

Be it a small requirement of some stationary or a huge process (internal or external) for customers. Kissflow allows keeping track of every step and also shows that it is pending from whose end.

Its simple to setup and use. I find the support team quite helpful and with a free 20 day support in place you can easily get your processes up and running. There are templates in place that are easily customizable to suit company's needs. Enhance workflow and facilitates easy collaboration within the work environment. Notifications are sent via app and email to the assignee.

I haven't had issues with this platform yet but will update my review once it comes up.

Automation of business workflows and processes.

How easy it is to implement and use and also how much we can do with this tool

In reality there has not been anything relevant that has stopped me from doing the processes.

Having different processes in one tool, without using paper, mail. Everything stays in one place.

Integration with Microsoft platform Extensive API available Ease of use for "end-users" and true no-code approach Customer support team

Zapier integration is incomplete Interoperability of dataset with SQL database or other enterprise database systems

Automation of business processes Complement of online systems, bridging the gaps Reducing the number of Excel spreadsheets

Flexibility and support. We're only using this to track onboarding and offboarding tasks, but I know the tool is capable of a lot more. The support is fantastic! You get an assigned account manager and they have a chat tool built into the product. They usually reply within 20-25 minutes and are incredibly helpful.

I wish there was a way to pay to add user accounts. You have to bump to the next tier if you want more users.

Tracking onboarding and offboarding tasks

Some of the key advantages of KissFlow is that it integrates with any GSuite environment seamlessly as it is a lightweight application that sits on GCP allowing for easy single sign on access with your email. Also its easily accessible from any of the other google apps and allows you to input files and spreadsheets from google sheets and google drive. Its very easy to use and the UI panels are very self explanatory. Also you're able to cater to what your business needs!

The only issues i've ever had with KissFlow is that at times we have issues accessing old expense reports. At times the repository of old claims will have issues pulling up making it difficult to backtrack some work however after refreshing the portal a few times, it will pull in old expense reports and other forms.

With KissFlow we are able to to allow our employee base to self service themselves with expense reports and other spend reports for accounting to see with pushing more paper to their department. We are also able to extend the application to the appropriate employees as it can be configured within out Gsuite environment. We've realized this also serves as an organization tool for our accounting team to keep tracking of everything they need to process.

What I like best about Kissflow is the option to complete a variety of tasks using one platform.

The difficulty of searching for a requisition.

Kissflow decreases the amount of paperwork which saves time for educators. One significant benefit is that it takes less time to approve and submit requisitions for employees using Kissflow and it keeps a record of each phase of the approval process. Also, since Kissflow can be accessed via the internet, it enables directors to make approvals even when they are away from the office, which keeps the process moving.

Claridad en procesos del equipo. Asignación de tareas y la app para android

Cuando se cra una tarjeta no puede ser editada por el iniciador, o resignada a otro

Procesos de onboarding

Super good support. All issues were resoled almost immediately, all questions answered in a minute. Tool is great and intuitive. You may fulfill all business requirements with one tool.

It is really difficult to write anything I dislike. Generated PDF includes only visible fields. I think all kind of fields should be included in generated pdf report. But not everyone should be able to generate such document.

Capex (investment request) - less paper work, better control under process. IT change management - better overview of open change request. KPI overview

Automating stuff. It helps us get work done faster

I think some features could be automated further

Flows, creation of data by users

Always on accessible from anywhere. I can access all projects from the last 24 months from any web browser.

We have many different headlines for project categories. It would be nice to search them all at the same time.

Any queries with an order, I can access the original order and can verify the scope of works etc.

KiSSFLOW's ease of development along with rich functionality has provided a great replacement to legacy sharepoint-based systems that typically felt clunky and complex to build.

We're excited for version 3 to be fully released as there are granular rights and other functions that are not available in version 2.

We've semi-automated numerous business processes in KiSSFLOW and we're working on migrating a whole contracts management system.

KissFlow is intuitive and anyone is able to use it. There is little to no coding necessary and the mobile app makes everything easier. Also the 24/7 support helps you with any question you may have. What I like the most about KissFlow would be the amount of uses it has, it's not only a process management tool, but it includes more features such as case management and project management which in my line of work become really handy.

The downside is that some parts of KissFlow are still under development and do not cover all features. Also the languages available are not yet at a hundred percent, some parts of the app are still in english even though i changed the language. However i have been assured this issues should be fixed very soon.

The main use for me is the optimization of processes in my business. The time being and the paper used have been reduced in a noticeable amount and employees feel more in play of what happens around them.

Kissflow really empowers the decision-making process. The state of the job request is tracked properly so that users can see the type in the workflow. Also, transfers among various teams can be successfully managed. It really increases the consumer satisfaction, as you know if the operation becomes smoother, quicker and better, clients will be satisfied with your work and will want to remain with you.

I would like if there would be a report manager in some cases. Other than that, I think KissFlow is a great platform.

We use Kissflow for G Suite to automate the business processes of my company in different departments. The technology is used to monitor our product's entire life cycle, from the control of applications that join the queue, to the product design and then its distribution. The idea that notifications and updates will be sent to individuals in the process for accepting or entering users, actually makes it very much easier for us and far more accessible to people's queries.

Very happy with this paperless solution to our most used tasks. Very easy to adapt to specific needs.

No problems with the product, just getting employees to use it!

A much more effecient workflow...can tell exactly where approval is...no more lost papers!

It is easy to create workflow application

actually the language barrier between Kissflow support and us. sometimes there is a misunderstanding about certain concerns

Everything that the company needs in a workflow .. Kissflow make it easier

It was pretty simple to setup, the sample apps were great. Support was above average, most questions or issues were resolved the same day we asked for help.

These was little to not like. A solid product.

It helped to streamline our approval process for employees to request new equipment and capital expenditures.

Learning to use KissFlow is easy, its user interface is friendly and there is a lot of training material available on the Internet, very useful if you start using this software.

I have nothing to complain about Kissflow is an excellent business process management tool.

Kissflow makes us as a team more productive, as it improves internal communication, thus reducing response times to customers and employees. Thanks to Kissflow we make informed decisions faster in our workplace.

Work Flow is the most attractive things

Support sometimes delay in reply to me, also to edit on the current process

Fast the things and purchasing

tools and approver level, visiblilty or hidder

limitation, go live for report access...

data matching and control duplicay

I love that everything is streamlined on the platform, and all the essentials are built in, instead of having to create them yourself. Things like sending notifications at the end of a workflow process and allowing required fields to be used, even if that field is hidden in a current form without causing an error is such a relief. KiSSFLOW uses common sense to the max, and allows the creator to focus on the necessary pieces to create an App.

The platform and interface could me more fluid, but it's designed to work for 95% of users. It would be nice to be able create links to house certain App types together instead of a list of all available, but it still works for the most part. It takes me less time by just showing which Apps are available for the current user when they sign in.

Number One is that KiSSFLOW is cloud-based, and with our company structure (core offices with many field locations) that allows ease of access that we just didn't have with our old workflow platform. Secondly, an App can be created in KiSSFLOW in about 1/3 of the time it used to take in that old platform. Because the platform is so easy to use, it was easy to transition users from our old SharePoint environment into KiSSFLOW. It also allows us to create Apps for new teams and get them in and working in no time, also.

I love that all of our normal processes are all done in one place, whether that's travel requests, purchase requests or a rebate program we have. It let's us do everything and cuts out having to print and do everything by paper. As a government agency we have to have several approvals for everything we do and Kissflow allows us to automate that, from contracts, to our purchases and everything in between.

I have yet to experience any problems using Kissflow. I know others have mentioned small bugs but I've been lucky and haven't experienced any.

All of our processes require multiple approvals and Kissflow lets us add as many as we need to the approval process, including others in other departments. We also recently were given the task of doing a rebate program and Kissflow lets us go through almost the entire approval process and cutting back on how many spreadsheets we need, how much paper. We can add the public's receipts and information and get their money to them quicker.

it facilitate my life and made our processes realy easy , no paper for any process , everyone is happy in the office and are super satisfied with it in their phones. as admin i can creat any process i need to facilitate our coworkers life and i can count on the support to show me anything i like or explain anything i Don't understand . i had people who doesnt' have good IT knowledge refusing it at the begining , but after using the apps created on kissflow they ere amazed how their work become easier and they can request anything from management team and their request will be done in time and he can follow his requet easy way.

can't add external signatures , this option will be great if you add it

the support help me a lot in solving issues and sometimes they gave me new ideas

Ease of use, portability to mobile devices, email interface.

No follow up reporting for clarified workflows

1-cash management situations requiring multiple approvals 2-credit card expense reporting and approval

We have been using KissFlow to help streamline our business processes for two years now. Its had an incredible effect on our business and helped turn it from 'struggling' to an industry leader. Our company manages affordable housing and on a daily basis we work with some of the more difficult government bureaucracies that exist. We built KF apps to diagram every process that we have in the company and it has helped us to streamline our processes. One of the best features is that KF apps standardize every process across the company and we can track every task down immediately. But the single greatest feature is that when we recognize that we can improve our process, we simple program the change and hit 'enter' and in a second the entire company is operating on the new standard. Its intuitive enough that we seldom even send updated directions to our staff for how to use the new process. There is also a great live Help staff available one click away that can help you work through any issues and to discover new techniques. You don't need to be a computer programmer to make this system work and it is very flexible.

There is not much to dislike about KissFlow. A large part of KF's approach seems to be evolving organically from customer input. This is a good thing, but sometimes means there are small glitches in the software where a function doesn't work right. The software is a bit clunky looking for the average user used to the slick interfaces of a smartphone. But I would trade form for function anyday.

Our business is very file intensive. At any one point we have a thousand files working through one of our KF apps. We can locate the holdup on a file anywhere in the country in seconds. We can also search the database by field for any of the 12,000 files we have already completed. This software has helped us analyze and understand our own processes. We have a saying that. "if you can't put the process in KissFlow, then it isn't a real process".

- User Interface - Easy customisation as per business requirement - Notification to the users - Nudge Option

Complexity in integrating with On premises ERP system

Digital Process automation, business process management etc.

Software is easy to use, and if I ever have any questions their team is awesome about answering!

Nothing at all, they've never disappointed.

"dropped Ball" scenarios are gone. Everyone knows where a task is in its process.

The best thing about kissflow rather than the software that has some limitations its the support you get.

Theres a few problems with reporting and its limited.

Creating a business proceses which involves everyone in the area

The ability to route approvals when someone is out of office

So far we haven't found anything we can't do.

approval forms that used to take weeks now take an hour

IT allows to simplify processes that require a lot of manual intervention automatically.

Nothing really. Seems to do the job well.

Efficiency issues across different business areas. Previously there were a lot of manual work (emails, calls, chat messages) to get processes approved and processed in a timely manner. Now it's simply enter in the form and it moves to the next stage effortlessly.