Kissflow Reviews: 4.3/5 — Solid Choice

The most helpful for me is that I can create an app really fast and easy. They have really good support service. They help you right away. If you don't have a clear idea about what to put in your app, that won't be a problem because Kissflow has so many apps as an example of a different processes.

I have had performance issues. That means that for example when a user needs to open more than 3 attachments it takes a lot of time. Also when I want to publish the app, it takes time to publish it. I have done all the recommendations from Kissflow support, but It hasn't resolved the problem. We are waiting for the soon we will be moved to the new platform.

Improving communication through the company.

The ease of completing requests. Makes the process work faster

No flaws. Program fulfills all our needs

Being able to process document requests faster. The benefit of getting documents approved faster.

Very customisable, and very easy to use.

Sometimes is very slow and it get lag when you need it the most.

I am solving an on boarding process

Kissflow has a very straightforward and easy to understand interface. I can expand the workflow section of each form and quickly see and edit steps and branching paths to attain the desired outcome. The developers have been very responsive to customer requests and new features are constantly being added. Support even helped me with a customization to make reporting easier for our secretary.

For full automation we need the ability to sync with Google sso, AD, or the ability to send a nightly staff file. To be fair, I haven't asked for the third one yet. I need the ability for a rejected request to still go through other steps; after checking with support I have created a yes/no step for approval and if no is selected the form goes down a manual rejection step where I have to finish it up.

I have moved hardware and software purchase orders and requests for data access from paper or email to Kissflow. I can direct approvals, work to be done, and follow up questions in a complex web based on the requester's department, budget codes, and more. Forms flow through the process with minimal outside communication needed.

KissFlow makes the process of PO approval simple and fast.

Sometimes the approvers do not see that there is a PO waiting to be processed. Notifications need to be better

That we can actually account for Invoices that come in and match with what was originally approved.

1. User is accountable for his or her purchases 2. Invoices processing is streamlined 3. You are able to do self-tracking on your Kissflow and see who is with it 4. Prompts effectiveness on the sales and accounting teams on the flow 5. Keeps us on budget 6. It allows decision making, the accounting team decides on whether to pay or not for the purchase when logged to Kissflow 7. With the new updates, there is now no need to do a Kissflow for some things that have already been bought and paid for. 8. Kissflow controls the operation and improves efficiency in an organization 9. You can withdraw a Kissflow if you no longer want it to proceed 10. Kissflow has got transparency and it manages hands-offs between teams 11. There is now a dashboard to select when you need your kissflow to be paid for, i.e payment on acceptance of quote or invoice

1. Sometimes it gets slow 2. Some people had a tendency of keeping the Kissflow beyond expectations 3. Kissflow doesn't have an offline option, it depends on data

No problems at the moment. I think the *Kissflow Group* must streamline the time on which on a certain step a person is allowed to keep the kissflow to themselves and also must have a duration time for the whole Kissflow to be completed I like the fact that it helps make work-life easier esp in the sales and accounting department. No much hustles on having to calculate the / some rates for instance 'VAT', Kissflow automatically gets you there when you click whether if the item is VAT inclusive.

I like the fact we can have different flows for different processes and it is easy to find existing deals

Nothing, it works very well for what we need

We use Kissflow on a daily basis and find it very good for keeping track of sales and locating which stage / process it is at.

The tool has allowed us to easily streamline and standardize an otherwise broken process previously. The tool allowed us to customize the specific needs of the business and offers a way to easily track and manage a particular workflow. Support was quick, especially the online chat and if things could not be solved immediately the support team got on a call to work out the solution with our team. Thank you.

There is a learning curve to customizing the tool to fit with the business process workflow, but there are lots of tutorials to help with it.

Scattered processes by different lines of business now are all on the same tool to gather and output the required outputs for the business.

Kissflow is very user-friendly. One can customize any workflow according to their business requirements with less coding.

Cannot create a customized template secondly while sending email through kissflow sending an image option is not available. Users cannot view the reports using mobile devices.

Real-Time reporting, Customized Reporting.

That it structures my jobs on a day to day basis. Helps me to manage each job for my engineers.

If you have no admin access you cannot access files to make amendments

Day to day installs of phone systems and CCTV.

Very simple and easy to design any workflow. Also integrates nicely with other systems.

The only thing I would say is that the cost per license.

Manual approvals, manual entries to the system. Also saving maintenance costs on other products.

The ready made process flow actually saved a big chaos in system. This involved finance team, sales team, delivery team and transporters, PDI and receiver One combined system wherein everyone will work on one process and you will know the status of their request at any point of time. Really good.

I have not found anything that i dislike in this. It would have been nicer front page design to attract users.

NA

Easy to modify Flexibility Easy to use

Some limitations in the process structure

Company tasks

Kissflow is an excellent process management software that allows us to efficiently enter a large volume of invoices daily and ensure that they go through the correct controls and approvals. It allows us to implement fixed assets and also various types of projects.

There was an issue with Kissflow where printing a check request was not working, but that has recently been resolved. It did take approximately 2 months until a resolution was implemented, though.

Kissflow allows us to easily receive clarifications and reassign invoices for approvals to the appropriate individuals while not restarting an entirely new check request.

Easy of use for users, and easy to manage/see travel requests over time.

No downside...it made an expensive, complicated process very easy.

Employees use KiSSFLOW for travel expense pre-approval...we've saved tens of thousands of dollars & no more "surprise" expenses!

The support is great and i always get a very quick response. If they cant answer directly i get a call and they find me the answer very quickly

Actually the system has a few limitations

Full business process

The value and the quick turnaround customer supports who is always willing to help and brings inspirational ways to set up new forms and flows.

Nothing to dislike considering the value it gives

Multiple. Ranging from purchase request to having documents reviews by a department. The possibility is unlimited.

An easy way to organize your company communication and approval process

Sometimes there are some limitation to the capability to manage complex flows or authorization matrix but seams many of them will be covered in the new release

Keep under control authorization process monitoring time taken by each function to manage requests

the ability to organize a flow and add check points or submittal points throughout the process.

That I didn't find this software sooner!

new hire on-boarding! Multiple departments involved in the flow and earlier there were missed hand-off, communications, where are we... now resolved.

Kissflow is a very easy workflow system.

There is need for additional functionality in the workflow.

We use the system to authorize purchase orders and HR requests. This has ensured compliance and sped up our HR process.

KiSSFLOW is versatile tool that allows you create forms which will follow the structure you had in mind. I love how you can customise any form.

It would be great if it would send an email to the users with their answers as a pdf and export or integrate with GDrive.

Professional Development requests. It is very easy to use and customise.

The ability to control any flow in my comany

The hardness to edit apps and load reports

Lots off flows that requires many approvers

The flexibility. Very flexible with a wide range of uses

Reporting. It doesn't report very well

mostly process and workflow

You can keep all requests in one place, including supporting documents

I have not found anything I dislike. I have heard that some groups inside our organization have not set up their workflows in the best manner though.

Benefits are ease of use, ability to set-up chain of command, and include multiple parties.

We have been using KissFlow for approx 2 years and it's become one of the key daily operation flow management system we use for our company (across West & East coast). When we need flow building support, there's always someone available on chat to help too. Price per user is also great on budget.

I don't like the name KissFlow, as it sounds cheesy.

Approval processing between teams. KissFlow is great to help with decision making.

I like how you can easily manage MULTIPLE projects at once. There have been many times that I have had so many projects that I would have lost my mind but they easily help me manage my projects!

We have had some problems with the get clarity button and people getting confused!

We get multiple requests daily and we can easily provide different managers with different collateral with ease.

The attention the people working there givves us. Each doubt and each question is solved in a very efficient way. Just great service.

I can not get a report with info of more than one table.

The work flow of a company.

I do not need IT support to create and manage my workflows.

Some capabilities are restricting but I am hopeful that most will be addressed in the next version.

-Able to track workflows and initiators are able to see a requests status. -Web based and mobile app make it easy to use -Limited training needed

What i like the best abput kissflow is the customer support. Whenever we have doubts or need assitant there is always someone avilable in the app and you can even have a conference call or something with the kissflow things to really clarify your doubts or solve the issues you are having with the app.

That workflow are not still synchronized with Google Calendar or other Google apps and that would be really helpful to for process automation

Purchase requirements. Vacations request. Supplier payment requests. New vacancies request.

I can work from wherever I am, at any time.

Sometimes, the app fails in my android device.

Workflows, approvals for processes that require attention from several people.