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Kissflow Business Process Management Software logo
Kissflow
Streamlined Workflow Automation
4.3

( 533 )

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Kissflow Reviews: 4.3/5 — Solid Choice

Kissflow Overview
What is Kissflow?

Kissflow is known for being the first Unified Digital Workplace Platform that allows you to manage all of your work in a single place. The platform is designed to help all business users discover, create, modify, and use business applications, with each app guaranteed to be easy to use, accessible, and user-friendly. The focus is to offer something for non-technical people, ensuring that no coding or complex mapping is required.

Company OrangeScape Technologies
Year founded 2004
Company size 201-500 employees
Headquarters Chennai, Tamil Nadu, India
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What Kissflow is best for?
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Kissflow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kissflow Features
Analytics and Reporting
API Access
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
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Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 07, 2026
Kissflow Business Process Management Software logo
533 Kissflow Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"KiSSFLOW improved the approval process immensely!"
What do you like best about Kissflow?

When we adopted KiSSFLOW, I was definitely skeptical because we had tried other tools, but still had kinks when it came to the process of moving paperwork, projects, and other business materials through approval processes, but I'm glad we gave it a shot!

What do you dislike about Kissflow?

In the beginning, it was a little difficult to see how KiSSFLOW would be integrated into our processes and the onboarding / training we received didn't do a ton to clear that up, but that's not really on the KiSSFLOW team because it's often hard to visualize how a tool will fully integrate with your existing workflow before putting it to use and getting some data.

What problems is Kissflow solving and how is that benefiting you?

The approval process for many items and workflows is much smoother with KiSSFLOW. It makes it tougher for things to get lost in inbox purgatory for sure!

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to develop and excellent support"
What do you like best about Kissflow?

The support provided by KF has been outstanding and the UI is easy to use to develop the respective workflows needed in my organization

What do you dislike about Kissflow?

I do wish they had more examples of different formulas, the support is great, but sometimes just a link full of example formulas would be nice

What problems is Kissflow solving and how is that benefiting you?

We are streamliner many approval processes and also helping keep track of certain areas of our GL and budget across the company.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"El mejor programa de flujo d etrabajo"
What do you like best about Kissflow?

Kissflow es una herramienta de trabajo, que mejora los resultados y facilita el sistema de gestión interno de nuestra empresa, ademas de permite visualizar los avances y estatus de los trabajos realizados.

What do you dislike about Kissflow?

no tengo ninguna inconformidad, estamos en todo momento buscando sacarle el máximo provecho a esta aplicacion

What problems is Kissflow solving and how is that benefiting you?

Dar a reconocer las responsabilidades dentro de un sistema de gestión y entregarlas a través de esta herramienta

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Shias Siddique M. avatar
Shias Siddique M.
It Manager
Share
"Best Workflow management software out there"
What do you like best about Kissflow?

Simple to use, Easy navigation, Very less learning curve, Extensive documentation

What do you dislike about Kissflow?

Some desirable features are missing out, like download of attachments etc.

What problems is Kissflow solving and how is that benefiting you?

We have created several custom apps to manage our day to day business needs.

Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
TH
Tzvi H.
Coo
Share
"Great system, user friendly and fits our needs"
What do you like best about Kissflow?

This is exactly what we needed to manage workflow and approvals in our property management business. we needed s dropbox tie in, which was created for us, and it works well.

What do you dislike about Kissflow?

It sometimes feels cumbersome and a little slow. I'm not a programmer so don't have a feel for what would help that, and there's nothing specific I would change.

What problems is Kissflow solving and how is that benefiting you?

we eliminated a lot of paper, and a lot of our staff is in the field for a good part of the day, so the mobility factor has been amazing

Enterprise (> 1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Experience"
What do you like best about Kissflow?

Since we started to used this app, our daily routine becomes better. Everyday we use it in our day to facilitate interactions between differents areas.

What do you dislike about Kissflow?

Sometimes it delay more than usual to apply some changes.

What problems is Kissflow solving and how is that benefiting you?

It reduce a lot the number of e-mails and track all step for an audtory

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent and efficient tool"
What do you like best about Kissflow?

Kisslfow is one the easiest tool to create lots of process in your organization. We mainly use it for our Purchase Order approval process. With zero downtime during the TWO years of use and excellent support team.

What do you dislike about Kissflow?

Nothing much to dislike, since apps are too easy to create though being a non-developer

What problems is Kissflow solving and how is that benefiting you?

Ease of Purchase order approval and mobile app

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Chris G. avatar
Chris G.
Cyber Security Consultant
Share
"Excellent work management solution"
What do you like best about Kissflow?

Easy to use, easy to change and easy to define a workflow

What do you dislike about Kissflow?

Liked the add item in version 2, easier to use than version 3

What problems is Kissflow solving and how is that benefiting you?

Lots of manual processes

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Jonathan J. avatar
Jonathan J.
Technical Support Supervisor
Share
"Great product!"
What do you like best about Kissflow?

Easy to create flows for complex internal processes. Support is great!

What do you dislike about Kissflow?

Sometimes too basic.But other than that it is great

What problems is Kissflow solving and how is that benefiting you?

Lots of internal flows and inter-department communications

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simply The Best"
What do you like best about Kissflow?

The ease of using the software and how we can collaborate with everyone in the office. The addition of creating a trail of information we can go back and view at any time is awesome!

What do you dislike about Kissflow?

Sometimes forms flow in a weird way or completed forms come up when you search a keyword. There really is not much to dislike. It almost always works great.

What problems is Kissflow solving and how is that benefiting you?

We can collaborate easily and make sure everyone is always on the same page. It really helps make sure everyone involved on a process knows exactly what is going on and where it is at in the process.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Jerusha J U. avatar
Jerusha J U.
Executive Administrative Assistant
Share
"Everything in one package"
What do you like best about Kissflow?

I like that everything is controlled in one sitting. You open your task and can communicate if needed and complete the task if you need ever need it later for reference it's right there very convenient.

What do you dislike about Kissflow?

I have not found anything that I dislike about KiSSFLOW. Everything seems to be straightforward.

What problems is Kissflow solving and how is that benefiting you?

I am new to using the system. I didn't have this in my previous job. I love everything about it. Makes recording keeping easy.

Enterprise (> 1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Ariel R. avatar
Ariel R.
Commercial Excellence, Sales & Service Operations Director Latin America
Share
"Simple, fast, easy process and approval automation"
What do you like best about Kissflow?

Simple, fast, easy to use, user friendly, mobile, we could reduce emails, everything in the same place, ability to build KPI and dashboards

What do you dislike about Kissflow?

In the case of our company, it is a standalone tool, not integrated with other systems and tools.

What problems is Kissflow solving and how is that benefiting you?

We are automating all our processes and workflows.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent workflow management"
What do you like best about Kissflow?

Being able to customize reports, permissions on the user level, groups performing approval tasks etc. The software is feature-rich and I have no real complaints. Having more excel-like functions would be a plus, as well as better lookup references for table fields.

What do you dislike about Kissflow?

There is nothing that I dislike in the software.

What problems is Kissflow solving and how is that benefiting you?

Standardizing Workflows and permissions for approval tasks.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
EM
Emiliano M.
Docente Universitario
Share
"Great software for our Business Processes"
What do you like best about Kissflow?

The power of this software is the flexibility during the costructuion of the Business WorkFlow. In fact you have a lot o different choise about the branches ad action that you can do. Another key point is the possibility to configure different role/profile with different view/action during every step of the process that you are creating.

What do you dislike about Kissflow?

Nothing because the product reached all the key point that we fixed before the purchase.

What problems is Kissflow solving and how is that benefiting you?

I created a workflow to manage our company's administrative rehabilitation process, from the first contact with the costumer until the flast day of rehabilitation programmed. We reached a lot of benefit because we eliminated the usage of paper during al the process.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
WW
Walter W.
Systems Administrator
Share
"Great BPM-Workflow that is super costumizable. "
What do you like best about Kissflow?

Kissflow has given us the freedom create custom apps that work great and secure the information.

What do you dislike about Kissflow?

Only thing missing for me is mobile admin functions.

What problems is Kissflow solving and how is that benefiting you?

We have used it for nearly every process. Currently we have 38 core apps that run our day to day functions with 1000's of reports behind them.

Mid Market (51-1000 emp.)
Nov 17, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great tool to automate manual workflow processes"
What do you like best about Kissflow?

Ease of use. In just a few hours you can get workflows up and running in Kissflow

What do you dislike about Kissflow?

They information is not maintained in a master database, each app you build maintains a separate data store.

What problems is Kissflow solving and how is that benefiting you?

We use Kissflow to document system access requests to comply with audit requirements

Mid Market (51-1000 emp.)
Nov 15, 2019
 Source
Overall Rating:
5.0
DR
Deepa R.
Placement Trainer
Share
"Nice Cloud platform Software for Project Management "
What do you like best about Kissflow?

Kiss flow is a Software as a Service Platform very easy to customize and it has flow customization's for various tasks one can create an Enterprise resource platform using kissflow for their venture / organization based on their needs. It gets easy notification. One can create a separate group to inform people. Very friendly environment.

What do you dislike about Kissflow?

As of Kissflow is concerned most of the things are readily available only thing is the user should have common sense to customize this platform based on their needs. It is more likely like a social media tool if any user misuses it it will be known to all the other users as it gets displayed in the time line.

What problems is Kissflow solving and how is that benefiting you?

We customize everything using the kissflow platform and hence all our leave request are done using kissflow, we can respond to our heads using the platform. Does not need any programming skills to use this platform. If we are good at handling a mouse of the computer with common sense in mind then Kiss flow will do rest of the work for us with easy automation.

Mid Market (51-1000 emp.)
Nov 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"KissFLOW review "
What do you like best about Kissflow?

I can manage workflow, track cases, and collaborate with my team.

What do you dislike about Kissflow?

I don’t dislike anything about kissFLOW. I would recommend to all.

What problems is Kissflow solving and how is that benefiting you?

I am able to keep track of my work more effectively now.

Mid Market (51-1000 emp.)
Oct 25, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Powerful task automating software"
What do you like best about Kissflow?

This software helps manage employees and their requests. The dashboard helps track progress of each tasks. There is ease of use with the intuitive interface; organization is achieve quickly.

What do you dislike about Kissflow?

With all software, there are limits. Integration and customization have their limits. While this software solves a lot of dilemma, and saves time, it is not a one-fix-all.

What problems is Kissflow solving and how is that benefiting you?

This software is a solution to employee request tracking, task progression monitoring, and paperless migration.

Mid Market (51-1000 emp.)
Oct 08, 2019
 Source
Overall Rating:
5.0
Iulian M. avatar
Iulian M.
Logistics Manager
Share
"Works great if you stick to it"
What do you like best about Kissflow?

We've tried various Project Management software and I like Kissflow cause its not trying to be everything in one. Other programs want to manage the money side of things as well (costs, contracts, etc.), where as Kissflow is just managing the task list. Its simple, its quick, and it helps our team run seamlessly from one aspect of a project to another.

What do you dislike about Kissflow?

Kissflow, despite being really useful and efficient to carry out task management is not perfect because it is a tool that has a really high learning curve so to understand each function it is necessary to take time to navigate its interface and gradually getting to know the options it offers and thus find the workflow that best suits the needs of the user.

What problems is Kissflow solving and how is that benefiting you?

I've definitely realized the benefit of a project management system! It is amazing to have tasks all in one place, be able to collaborate with people around the world, and keep everything about a client in one place. Not sure Kissflow is the right one for me, though!

Mid Market (51-1000 emp.)
Oct 03, 2019
 Source
Overall Rating:
5.0
DP
David P.
Database Analyst
Share
"The trusted digital work place"
What do you like best about Kissflow?

KiSSFLOW has helped us to easily set up several jobs that need authorization from various individuals automatically. for instance , the requests from our KiSSFLOW form embedded on our website will go straight straight to a department to be approved according to what a user answered in the form. Then the operations department makes form assessment. making workflow management a step in the park. with this great functionality on board it is a fast and cheap solution compared to what is on market at the moment.

What do you dislike about Kissflow?

Even when the work flow is bit intuitive, i find it not direct when it comes to working with form elements to collect data, and having to integrate Zapier with it is annoying in order to send emails to unregistered users.

What problems is Kissflow solving and how is that benefiting you?

workflow and task management.

Mid Market (51-1000 emp.)
Sep 15, 2019
 Source
Overall Rating:
5.0
Oliver R. avatar
Oliver R.
Business Process Manager
Share
"Excellent workflow management software. "
What do you like best about Kissflow?

It has a flexible workflow. It is highly customisable. This system helps us to track the status of activity in our service fulfillment process. I love its simplicity hence anyone can use it.

What do you dislike about Kissflow?

This system is great in its function and we love it. However, when trying to structure more complicated workflows, it does not work.

What problems is Kissflow solving and how is that benefiting you?

This software has really helped us to evaluate new sales plan. It also makes it easier to pass memo among other departments hence saving time and reduction of paperwork.

Small Business (50 or fewer emp.)
Jan 09, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy Life .."
What do you like best about Kissflow?

Our use of the program facilitated many things and shortened the time and effort. Add to that that it is the greatest to preserve the environment as it saved on the consumption of a lot and a lot of paper and ink and printing thanks to her great ..

What do you dislike about Kissflow?

Through my humble use of the program, I can not judge its disadvantages. Add to this as a beginner in accounting .. I can say one thing I did not like that the application on the mobile does not add the added pictures ..

What problems is Kissflow solving and how is that benefiting you?

As I said earlier, the program shortened the time and effort because one transaction in real life necessitates the passage of five responsible people before it reaches me is difficult and takes a lot of time either with the program, the pressure of a button enough to put the signature of the official

Small Business (50 or fewer emp.)
Dec 27, 2018
 Source
Overall Rating:
5.0
DG
Débora G.
Founder
Share
"sistema pratico"
What do you like best about Kissflow?

o sistema kiss flow é muito pratico pois facilita a realização das minhas atividades no dia a dia, e ajuda na organização de todas as tarefas

What do you dislike about Kissflow?

não gosto da forma que o aplicativo é limitado, não contém o campo de busca

What problems is Kissflow solving and how is that benefiting you?

otimização do tempo, mensuração de carga de trabalho por individuo e automação de tarefas.

Small Business (50 or fewer emp.)
Dec 26, 2018
 Source
Overall Rating:
5.0
PM
Patricio M.
Developer
Share
"Good experience using KissFlow."
What do you like best about Kissflow?

The good process options it have and also the administration backoffice. Easy to integrate with other applications.

What do you dislike about Kissflow?

I think some options in the backoffice are not easily seen. You have some issues and bugs in the app. In the web the UX is kind of confusing.

What problems is Kissflow solving and how is that benefiting you?

Merchants affiliations to our platform. Internal process for ops and dev departments.

Mid Market (51-1000 emp.)
Dec 26, 2018
 Source
Overall Rating:
5.0
JS
Jorge Eduardo S.
Retail Manager
Share
"Manager using Kissflow for approvals and manage vacations. "
What do you like best about Kissflow?

Much more order and control of all things you use it. Its a good thing that you receive a reminder every time you have a unfinished task, it some time could feel like annoying but at the end its importante to know you have a task to be done. There is a lot of flexibility you can have to flow approvals eaven if a task has more than one approvals and a sign in it of each participant the app is flexible and you can do it, so in this way you can have enough support or needed support of the complete flow.

What do you dislike about Kissflow?

There are some missing reports to have an easier access to the information. Mobile App is not that good. When you have an urgency and want to do something in the mobile app it would take a long long time for you to do it, some times there are thing that you could spend like 5 or 10 minutes in a computer it could take more than double if you do it in the app. Please improve it, its so important to have a functional app. Some times the app doesnt load as fast as it should and it takes a very long time to make all the approvals i have to make, i dont know if its because the page has to much information so loading is slow or if it could be improved because some tasks take a long time.

What problems is Kissflow solving and how is that benefiting you?

Vacations, a lot of control. Approvals, respect of the flow and order.

Small Business (50 or fewer emp.)
Dec 26, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good process management"
What do you like best about Kissflow?

Easy to use and understand and also to integrate with external applications

What do you dislike about Kissflow?

Nothing to dislike, the product is helpful

What problems is Kissflow solving and how is that benefiting you?

User applications to our business, integration to our platform and internal tasks

Small Business (50 or fewer emp.)
Dec 25, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Recommend to company who want to spend less time in secondary tasks "
What do you like best about Kissflow?

I really like on Kissflow how easy is to use and start process. We can now run a lot of process with less time.

What do you dislike about Kissflow?

Mobile app is quite poor, it has no search field to use, but still been useful a lot.

What problems is Kissflow solving and how is that benefiting you?

Repetitive task like inform next person who has to do something on process, track process, and spend less time to do task.

Small Business (50 or fewer emp.)
Dec 25, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I recommend kissflow for all who want speed in the processes"
What do you like best about Kissflow?

I really believe that the system streamlines processes

What do you dislike about Kissflow?

Mobile app has no search field, should be improved urgently

What problems is Kissflow solving and how is that benefiting you?

The system streamlines processes and facilitates the tracking of work activities.

Small Business (50 or fewer emp.)
Dec 24, 2018
 Source
Overall Rating:
5.0
LK
Leila Cristina K.
Financial Advisor And Digital Marketing
Share
"Very good platform"
What do you like best about Kissflow?

The Kissflow system is very useful for our company, it automates a series of activities.

What do you dislike about Kissflow?

The mobile app is a bit limited, it does not offer the possibility of searching.

What problems is Kissflow solving and how is that benefiting you?

Organization of tasks, identification of workload per employee and other functionalities.