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Lusha Reviews: 4.3/5 — Solid Choice
Lusha is a B2B data intelligence platform for revenue teams (sales, marketing, recruiting, RevOps). It provides verified contact details (emails, direct dials), company data (industry, firmographics, technographics), intent/job-change signals, and enrichment of existing records. Lusha is delivered via browser extensions, a prospect search/workspace module with AI-powered tools, outbound engagement features, API/connectors, and native CRM integrations.
| Company | Lusha Systems Inc. |
|---|---|
| Year founded | 2016 |
| Company size | 201-500 employees |
| Headquarters | 800 Boylston St., Suite 1410, Boston, MA 02199, US |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Browser Extension, Cloud / SaaS / Web-Based |
| Support | Knowledge Base |
| Training | Documentation, Videos |
| Languages | English |
Lusha Pros and Cons
- Wide global data coverage with high accuracy (emails ~95-98% regionally; direct dials ~90%).
- Flexible tools: prospect search, AI Workspace, extension, CRM sync, API & webhooks.
- Feature depth: conversations module, signals, lookalikes, buying group API.
- Team-oriented features with seat management and shared credit pools.
- Strong compliance & security certifications.
- Credits system makes phone reveals relatively expensive (phone reveals cost 5 credits vs 1 for email).
- Free plan limited (40 credits/month, 1 seat).
- Scaling up (seats and credits) can be costly; Premium monthly is relatively expensive.
- Limited evidence of full UI localization beyond English/legal notices.
- Some advanced features (API, team seats, advanced filters) only available in higher tiers.
Compare Lusha with other popular tools in the same category.
I like how I can save lead contacts and access them at any time. It has also greatly improved how I currently prospect.
Sometimes I feel that the credits offered are not enough, mostly during high sales quotas.
I have prospected more efficiently using Lusha and increased my sales pipeline by 40%. The most significant benefit has been the high revenue generated in 4 months.
The best thing about lusha that i really like is the bulk upload feature where all the prospects gets matched and enhanced based on the inputs, other function that i really like the most is the auto pop feature on sales navigator.
There are a lot of things that can be fixed/upgraded one of them is accuracy which is better than other tools but still there's chance of improvement in that, other thing that I don't really like above Lush is the time taken to enrich the prospects which again is better than other tools that i have used but can be better.
Lusha is solving my prospects hunting needs and enriching them to get better access to make research a easier process for me. I would definitely say that it's quite useful.
Good quality of leads for EMEA region but it would be a great help if Lusha should have the same quality of leads for N.A. region
Lusha should cover North America region as well.
Lusha most probably gives the all the necessary data like employee count or revenue if it is integrated with your CRM.
Deciding to work with Lusha has been a gamechanger for us and really helped our SDRs focus on the important things rather than trying to find the right contact details for hours!
We did not really experience any downsides - we are very happy users!
It helps us finding the right contact details at a fingertip, hence our SDRs can focus on strategising and the actual conversations with prospects rather than looking for the right contact details.
Post Covid the old methods of reching contacts through switchboards just doesn't really yield results with flexible working becoming the norm. Using Lusha you can pin point exactly who you wish to speak with on LinkedIn and then pull up the details. This enables a much more targetted approach, doing away with out of date innacurate lists.
I'd like to see the option where i can pull out bulk lists whch only include mobile numbers. I'm told thgey are working on it. This would be a huge time saver.
Reaching out to the right customers quickly and easily.
The tool works great and has good quality data in general. The integrations just work and are easy enough to set up. We use it with Salesforce and it's great to get rid of spreadsheets. You can use it as an overlay with LinkedIn or Sales Navi (LinkedIn Premium) or just use Lusha's own prospect search which is fine as well. The SSO enabling was also a breeze and our IT guy complimented how well it worked out of the blue with a few clicks. Good job Lusha peeps, keep it up!
Lusha have their own industries and company size labelling. This is painful if your company uses its own standard or the LinkedIn standard. Lusha can fix this issue by providing a way to map it out. Otherwise you're almodt forced to jse their labelling and nomenclature.
Almost effortless lead mining and enrichment for our SDR and BDR teams! From an admin/implementation perspective it's the ease of setting it up and running and enabling users to be successful with it.
Focused on sales intelligence and not other offerings. I think this makes them a leader. I also like that it was born in the recruiting space so they know our industry really well.
There is nothing I dislike about Lusha, There is some bad or outdated data in the database, but that is to be expected. I don't see how they could be 100% accurate with all data.
Lusha is helping us get access to the contact information of our prospects. Using their integration, it also allows us to export that data directly into our Bullhorn database.
It helps me find the mobile telephone numbers I need to prospect my accounts in EMEA
Sometimes their chrome pop up will always open out when I visit a new profile on linked in which causes me to always have to close it until needed
It's helping me find contact data for me EMEA leads
When browsing through LinkedIn profiles, finding interesting prospects, Lusha allows me to continue in my flow without interruption. I see a target, reveal and call.
In prospecting, creating a list, if I un-select a prospect, I canno re-select them without losing the other un-selected prospects.
1. Getting access to senior experts without the headache of relying only on switchboard numbers, which normally don't work 2. Creating an extended list of contacts for prospecting without the need to use a third party provider and wait for our own senior management to approve expenditure and the provider to come up with questionable leads.
Lusha is known for its lead enrichment and lead building function. The phone numbers and emails provided by Lusha are spot on. Has to be one of the best in the market.
The thing i dislike about Lusha would be that consistency of emails it gives, as most of the time it doesnt provide the emails as expected, same goes with the mobile numbers.
Lusha has definitely helped in lead enrichment .Lusha's chrome extension is very helpful in terms of email id and mobile number finding. It has greatly help our organistaion scale.
Lusha is one of the best tools for sales peoples. Lusha offers many things, such as LinkedIn exention, details about the website or desired company, the central management team, and other people's email addresses. In short, lusha is a very helpful tool.
I dislike Lusha because it only gives five free credits for first-time users, after which we have paid massive amounts as subscription money. I want to suggest that Lusha should provide more additional free credits to users.
Lush has benefited me in many ways as when i would be confused thinking about where I would be able to find an email address, Lusha has always been a helping hand in such situations due to which I have increased my performance.
User friendly tool unlock the real database to plan better outreach and get desired outcome. Specially helpful for those struggling to establish foot in the door and get relevant meetings with decision makers.Helps plan our reach out effectively with on point targeting.
None as of now. Straight forward application customer crafted for Sales.
Getting direct dial of POC and their email address is what i use Lusha the most being a Sales person. Also identify the decision makers basis what product or solution your are selling.
Lush makes available a large number of databases to the users. Lusha has a wide range of picks compared to other tools like Rocketreach. Lusha can be unthinkingly trusted for providing the correct email id and phone number, whereas other tools fail by giving the wrong email address. Overall, as a business analyst who requires to reach out to people, lush has been a helping hand to me.
The least helpful about Lusha is that it only provides five free credits for 1st-time users, after which a huge amount is charged. I would suggest to provide at least 20 credits.
Lush makes everyone's email id and phone number available, which most tools fail to do. Lusha is undoubtedly the best tool for me in a situation where I would be stuck in finding an email address, and lusha makes it available easily.
One of the most impressive aspects of Lusha is its ability to provide accurate and up-to-date contact information. With just a few clicks, I can access my prospects' direct phone numbers, email addresses, and even social media profiles. This feature alone saves me countless hours that would otherwise be spent on manual research. Lusha's vast database ensures that I have access to a wide range of contacts, allowing me to reach out to the right people at the right time. The user interface of the Lusha platform is incredibly intuitive and user-friendly. I appreciate how seamlessly it integrates with other tools and platforms. The Chrome extension is convenient, as it provides instant contact information while I'm browsing websites or LinkedIn profiles. It's a true time-saver and significantly enhances my productivity.
The Most Disliked thing I don't like most about Lusha is that It gives very few Credits to enroll the prospects. They should exceed the limit. Otherwise its fantastic.
Lusha is solving the most complex problem of Direct Dials, which can be readily available on the Lusha Platform. Secondly, the interface of Lusha is very easy to understand, making work easy & ongoing.
This is very accurate software and helps find direct mobile numbers, email ids and board line numbers. This is a fantastic tool and helps us to increase lead generation activities.
They have a yearly or annual plan. I suggest they have a monthly plan as well.
Initially, we were unable to find correct mobile numbers of prospects. Our database increased once we started with Lusha, and lead generation and email activities were enhanced. Lusha provides accurate data at an affordable price. I have been using this for the last five years.
One of the best tools for APAC region, fairly high hit rate
Does not have 100 percent coverage of contacts
Finding contacts , mobile nos and email IDs
Lusha has the best phone numbers for prospects. I cant do my job without it. Lusha has the best phone numbers that are rarely listed or called.
Sometimes the phone numbers are for the wrong person or a house phone
It helps me to get the best numbers to reach prospects and engage with them
You can find very high quality prospects using Lusha with alot of filters to find just the type of contacts you need. Also it has a nice linkedin extension which can be useful.
Pricing can add up depending how much you need to use it. Not all of the data is perfect and can require some manual sorting and searches to determine what is most up to date. (This however can be true of any prospecting tool) The linkedin extension was limited, but has helped me find some key sales contacts.
Need to find key contacts in certain industries, and Lusha has helped me connect with leaders in certain organizations. There is some nice filtering capabilities so you can really zero in on the right type of contacts you are looking for.
Lusha makes business development reps lives easier. If you combine lusha and linkedin, lusha will give you email and personal mobile phone number of the person. It is very easy to start, to download extension and use. It is always there, with your linkedin.
There are the cases when Lusha has the old email address of the person, but this still can be checked either through checking the domain and Comany name and seeing if it makes sense or double checking with free email checker if the email address is valid before using it.
Lead enrichment and prospecting. With Lusha you can easily get in touch with the person you need to speak with, and without going through old fashioned way of calling the HQ asking them to transfer the call or politely share the email address- with lusha you are saving time, creating more sales opportunities!
Quickly connect with the right POC through email and contact number Lusha provided 2 contact numbers per POC Can access multiple contacts in the org Easy to access
whenever a person leaves a organization the new email is not updated lf there are multiple people with the same name in the same organizatio doesn't give an accurate person's emai 1out of 10 contact numbers might be wrong
pull out the leads and contacts helps in connecting the POC at the earliest. one click to connect with the right POC maps contacts hierarchy wise helps in connecting the POC at the earliest.
Lusha is a great tool for prospecting. I am using the Lusha extension for our lead generation campaigns; we are gathering email address of prospects. Very easy to use.
There are lots of bounce emails, so I think that's the problem with accuracy, but it's understandable; nothing is perfect. Also, some of the prospects complaining about GDPR
Lusha helps me find leads and prospects. It is one of the great tools for campaign lead and demand generation, easy to use and user friendly. I have been using it for a long time as an extension.
The most helpful feature of Lusha is its ability to provide up-to-date contact and company information. The platform enables users to quickly get accurate, verified contact data to connect with decision makers at companies and organizations. This is especially helpful for sales and marketing professionals who need to target the right contacts and build relationships with them
The downside of Lusha is that it is not always accurate and up-to-date, so the information you find may not be reliable. Additionally, using Lusha can be time consuming as it requires some research to find the right contact information. Finally, using Lusha for gaining contact information can be expensive, as there are subscription fees associated with the service
Lusha is a customer relationship management (CRM) tool that helps you collect and store customer data and contact information. It lets us quickly and easily find, store, and update customer data from a variety of sources, including websites, email, and social networks. This helps us to stay organized and up-to-date with customer information, so you can quickly respond to customer inquiries, build relationships, and close deals. Lusha also provides detailed insights into customer activity, allowing us to identify trends and anticipate customer needs. This helps us optimize your customer experience and better serve your customers.
It's excellent software that helps keep a steady influx of new business from within. It's perfect, and I appreciate how automation and other capabilities enable manage our email marketing campaigns. It offers an easy-to-use interface for setting up and managing funnels, composing and sending emails, using customizable email templates and communicating effectively with customers, among other things. The ability to incentivize different avenues has proven to be valuable in lead follow-up. The program support is reliable, and I can get to work without worry.
I dislike nothing about this software; on the contrary, I think it is a genuine piece of technology.
Lusha has been a tremendous direct ally in our efforts to become a leading professional force in monitoring and tracking social media marketing. We are confident that we will see excellent results if we entrust the monitoring processes to the right people. This program is terrific, allowing you to track many connections or customers. The program is constantly being improved, so we get huge benefits from using it.
The best thing about Lusha is that you can find almost everyone's email address and phone number here. In case if there's no business email address, you can still get contact's personal email id.
The pricing is a bit high but considering the product, it's worth sometimes spending higher for getting a quality email ids with highly accurate data and phone numbers as well.
Getting everyone's email addresses - business and personal, and also phone numbers - business and personal sometimes. It helps finding the ids for right decisions makers required for lead generation.
Very compact and highly accurate contact extraction tool
Significantly less credit on its trial version
Lead Generation with right contact details
Ele é incrivel, parceiro dos SDRs , apoio fundamental para captação e abordagem cold call dos nossos clientes e localização dos decisores. Mudou 90% a efetividade do contato com os clientes
As vexes vem informações antigas isso é ruim por que consome credito mesmo apontando que a informação não é mais a correta. Poderiam rever essa questão excluimdo uso da pontuação quando apontado que esta incorreto
localizar o decisor e seus contatos com facilidade. Mais efetivo nas prospecções e com um arcenal de informações que completa nossa ação na area de SDR, so tenho elogios
Lusha is a necessity in the world of sales - could not live without this solution, the contacts provided, the seamless implementation, etc.
The pop-outs on the screen can get annoying when opening new tabs, but when needed are a huge help.
Contact info fast, urgency is at the forefront of sales and this helps so much by providing contact information in an organized fashion right at my fingertips.
The best thing about using Lusha is you don't have to open any tabs, fill any forms, or even have to interact with anything else than simply going to the linkedin profile of my prospects
I find it hard to note any dislikes, but maybe some more integrations with other prospecting software would be nice to have!
A lot of the times, people in our domain and history are inaccessible despite having scores of profiles all across the internet. Lusha allows me to focus on my sales and spend extremely little time looking for emails or contacts.
I get what I need for my lead generation process, contacts and email are best in the business
maybe options or alternate contact info if the tool is not 100% sure and if the contact bounces they can adjust our credits for the wrong ones
Lead generation contact mining best for my growth business role
Lusha is hands down the best software to identify leads on LinkedIn, ect. It always has accurate contact details unlike other platforms and is very user friendly and easy to use.
Sometimes it doesn't recognise the user. And unlike another solution I have tried you have to use LinkedIn credits to unlock a user's profile so Lusha can scan the profile
It is allowing me to identify leads to call / email / interact with. It is the best tool I use to generate prospects and accurately contact them. Lusha has been great in that way