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Lusha Reviews: 4.3/5 — Solid Choice
Lusha is a B2B data intelligence platform for revenue teams (sales, marketing, recruiting, RevOps). It provides verified contact details (emails, direct dials), company data (industry, firmographics, technographics), intent/job-change signals, and enrichment of existing records. Lusha is delivered via browser extensions, a prospect search/workspace module with AI-powered tools, outbound engagement features, API/connectors, and native CRM integrations.
| Company | Lusha Systems Inc. |
|---|---|
| Year founded | 2016 |
| Company size | 201-500 employees |
| Headquarters | 800 Boylston St., Suite 1410, Boston, MA 02199, US |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Browser Extension, Cloud / SaaS / Web-Based |
| Support | Knowledge Base |
| Training | Documentation, Videos |
| Languages | English |
Lusha Pros and Cons
- Wide global data coverage with high accuracy (emails ~95-98% regionally; direct dials ~90%).
- Flexible tools: prospect search, AI Workspace, extension, CRM sync, API & webhooks.
- Feature depth: conversations module, signals, lookalikes, buying group API.
- Team-oriented features with seat management and shared credit pools.
- Strong compliance & security certifications.
- Credits system makes phone reveals relatively expensive (phone reveals cost 5 credits vs 1 for email).
- Free plan limited (40 credits/month, 1 seat).
- Scaling up (seats and credits) can be costly; Premium monthly is relatively expensive.
- Limited evidence of full UI localization beyond English/legal notices.
- Some advanced features (API, team seats, advanced filters) only available in higher tiers.
Compare Lusha with other popular tools in the same category.
Lusha has a very user friendly interface. Multiple filters and intent signals.
Sometimes data is out of date. Would like more frequent updates.
Lusha helps find ICPs and the best personas to market to. Lusha save me time by allowing me to mine granular data.
You can find accurate details of the concrned POCs
The free credits must be increased and the extension must have some engancements
The major problem Lusha is solving for me is that I can get relevant information about the contact details.
Lusha gives us best contact details with full 100% accuracy. There contact numbers are always right. They have the contact details/ Numbers, Even if there is no contact details are available in other platform.
They should give more free credits to there users.
Our Organization have got lots of benefit from Lusha. There Leads data is the key point they have, I don't know how they get this details BUT Lusha is the best.
It gets me contact information when I need it and helps fill in missing information that ZoomInfo doesnt provide. This tools makes my life a lot easier and saves me time when prospecting and doing outreach to people. I get all the info I need from Lusha! I've notice it does a lot better job with european phone numbers compared to ZoomInfo.
Sometimes it doesnt have information on a person but I don't believe any software has information on EVERYBODY. Overall great tool, but can be frusterating if you want to email/call someone and they dont have any information.
Saving me a lot of time from manually loading lead lists into salesforce. It gets me all the information I need when prospecting into an account. The main problem it solves is automating lead lists that would otherwise be done manually or paying a 3rd party to gather a lead list with contact information.
I like the data aaccuracy of lusha best! It helps pull emails and phone numbers for prospecting.
None! Lusha is great and there is nothing that I dislike about it this far!
Lusha solves the problem of lack of prospect info/data for me. It also imports the data directlky into the CRM I use.
I like how it has most phone numbers and how easily it integrates with hubspot, I use it everyday
it's missing more emails than other services i've used in the past
Finding contact data
What I like best about Lusha is the ease of transferring multiple contacts info into my CRM with only a few clicks of the mouse.
What I like least about Lusha, is the contact info is not always accurate. Another issue I commonly experience is when exporting a contact to the CRM I am using, the system randomly auto-populates the "lead" radio bubble, rather than "contact" bubble. If I am clicking through too quick and don't double check that, it creats a "Lead" for the person, rather than adding the person as a contact to a specific Lead/Company.
When prospecting a company, Lusha is there to assist w/ quick access to a company's hierarchy and contact information. This saves time and allows more efficient outreach to clients.
Finding contacts information and leads in order to do my job sucessfully and efficiently.
some of the phone numbers are wrong, or no not work.
Lusha is benefiting me by helping me find leads and contacts for potential clients.
It provides accurate information and has a very high ease of implementation. And there are so many features useful for business.
Nothing really as such. Pop Up blockers sometimes but its negligible.
Lusha data collects and verifies billions of data points to create the B2B profiles you need. Best for reaching out a wide range of prospects. Helps achieve high and fast ROI by getting your entire team .
Gives accurate details Ease of Use Ease of Integration Frequency of Use is very high High Ease of Implementation
Very less credits, would love to have more credits
Solving the problem of reaching out to the right people
Even in free Trial you get free credits. Implementation is easy. Regaular usage.
Information is sometime not correct which can be inproved.
Prospecting the right set of clients.
the accurate data that is been provided for the leads. Can easily access lusha. It is easuly implemented on chrome. i use it on daily basis. easily integrated with linkedIn
in free account they provide minimal credits per month
getting the right point of contact name, contact details and insights on the company
platform is so accurate that i can close my eyes and trust the data that platform provide
sometimes the platform can become complex and slow but they platform is really robust
data generation is very difficult but lusha is one stop solution for this lead gen but this platform has saved my a lot of time and help me grow
Lussha is the best leadgenrating tool very robust and easy to use
There is nothing as such which we dislike about lusha
We were facing problem in lead generation but this tool has powered us for solving all these problem
It si the tool that is best fr professional mail ids and contact number .Easy lead genration platform and lead management platform
Doesn't provide replacements of credit when contact number of any lead is wrong
Lusha is helping me in building lead pipeline for my sales team and the plugin in Linkedi really helps to get the lead details immediately.
Lusha is pretty handy for getting accurate contact information. Its ability to provide updated and reliable contact details for individuals and businesses can be really helpful when you're trying to connect or reach out to someone. Plus, it's user-friendly and can save a lot of time that might otherwise be spent hunting down contact info online.
There's nothing that I dislike about the tool.
Being able to source the contact details of my prospects.
It is a very easy tool to use and the fact that is always there in the browser (with the extension installed) you can just click and use it to your liking. It is very convenient and quick. Most of the phone numbers are correct and the emais. The implementation and integration of it is very easy and quick. I use it every day. I have heard that the customer service/ support is great and always happy to help.
Sometimes it hasnt got emails for everyone but you can see other collegues' and guess with it. - Now it has a feature to guess and I think it is great and helpfull.
It is helping me gather all the emails and contact information for reaching out to prospects. I love it! So useful in my every day.
Very easy to use. Chrome extension is very good and effective. Can be integerated with CRM & other platforms.
Contacts are not accurate for all leads needs to be updated.
Sourcing direct contact informations of the targetted leads is higly effective for the business success.
Lusha's precision in providing accurate and up-to-date lead data has significantly boosted our outreach success, saving time and resources. The seamless integration with our existing systems has expedited our onboarding process, ensuring a swift and hassle-free experience. The customer support team's responsiveness and expertise have been invaluable, enhancing our overall satisfaction with the platform. Navigating Lusha's user-friendly interface has been a breeze, and we have incorporated it into the daily workflow of our operations, ensuring that our team can maximize the platform's potential with ease.
Some nuances in the pricing structure could be clarified, but overall, I don't have much at all to say that is negative about Lusha. I could potentially even say that it might be nice for companies like this to be a bit more transparent about where they are heading roadmap wise, as it would help in understanding when it comes to RevOps planning.
Lusha has significantly solved our challenge of obtaining accurate and updated contact information for potential leads, contributing to a more effective outreach strategy. The availability of direct phone numbers has been a game-changer, facilitating more impactful communication with potential leads, as we have a very strong percentage allocated toward cold calling in our omnichannel strategy. Moreover, we also embrace core principles related to technical calling and presenting skills in our enablement training and coaching for this very reason. Lastly, when it comes to getting phone numbers internationally, this helps quite a bit, as ZoomInfo does not possess a robust set of numbers outside the US borders.
It is simple and easy to use tool, can search with different filters and easy to get the contact details.
nothing for now, always it helped me to get the exact details
Its difficult to get contact details of a person but lusha made it easy. not only easy its almost accurate details
Ease of use, easy installation of plugin, I use it daily for prospecting and finding contacts, it easily gets integrated with linkedin to find POC contact details
Some data is till not accurate, would be better if the data is more refined and upto date
Finding the procpests contact information which helps in contacting them to grow business
Lusha is best tool for Sales team. Product integration with Linkedin, data aunthenticity and ease of use are the best part of Lusha.
We didn't came across till now. Lusha is best.
Best part of lusha is Linkedin extention. it will help us to find the Phone number, Email address of the prospects.
Lusha helps me find out the contact details of the decision makers right from their LinkedIn profiles with its chrome extension. I have been using Lusha for a long time and they regularly update their database with accurate data. I have tried various tools to find out the contact information but Lusha clearly is the best among them with better accuracy.
The only drawback is that you only get 5 credits with it's free version and the cost to upgrade is a little expensive. Other than that, I don't think there is anything that disappoints us.
Lusha helps us find the contact details of the decision makers that we want to reach out. We even find the contact details of some profiles which the other tools can't provide.
Lusha offers data that is correct and up-to-date, saving customers the time and effort of manually looking for contact information
Lusha Contact data isn't very reliable. It needs a more extensive database
The accuracy of the data is very high when compared to its competitors and sales handy and that is the best thing about Lusha.
it's accuracy but depending on the region
it isn't strong across all regions of my business
quickly reaching decision makers
Leads that are not on zoom info can be found in lusha
Beginners can not adopt to its environment at first
Lead generation in EMEA region is very easy
Is all about prospecting , it is very easy to use , and also about the Security, and look for a buyer's intent
sometimes the lush is not working well , sometimes the system is slowing down ,
Prospecting clients and Sales intelligence
It is incredible how easily we can find a phone number and it offers a trial period in which by adding the extension to your computer you can see the information of people we are trying to contact.
The numbers are not always correct or up-to-date, but that depends on users optimizing their profiles. Maybe if it connected with some other databases in social networks to extract the most updated information or with more options of phone numbers.
When I started with the position of BDR it worked a lot for me to find the phone numbers of the people I wanted to prospect through LinkedIn. I manage to connect with more people to get a meeting and thus increase my percentage of contact.
The contact numbers are quite valid and usefull.
More broadline dials available than direct
Lead mining and lead capture for mu prospects
It's great for prospecting and lead mining. It's easy to use and it provides acurate information. Bonus: They are more friendly and easier to work with than a lot of other so called reputed tools and platforms for prospcting.
Pricing could be better and the number of credits can be an issue with some. They can also improve on the filters etc to make it more comprehensive. TBH I have no complaints with Lusha and their team
Lead mining and getting intel on the leads and this has been super beneficial to tackle these pain areas