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Lusha Reviews: 4.3/5 — Solid Choice
Lusha is a B2B data intelligence platform for revenue teams (sales, marketing, recruiting, RevOps). It provides verified contact details (emails, direct dials), company data (industry, firmographics, technographics), intent/job-change signals, and enrichment of existing records. Lusha is delivered via browser extensions, a prospect search/workspace module with AI-powered tools, outbound engagement features, API/connectors, and native CRM integrations.
| Company | Lusha Systems Inc. |
|---|---|
| Year founded | 2016 |
| Company size | 201-500 employees |
| Headquarters | 800 Boylston St., Suite 1410, Boston, MA 02199, US |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Browser Extension, Cloud / SaaS / Web-Based |
| Support | Knowledge Base |
| Training | Documentation, Videos |
| Languages | English |
Lusha Pros and Cons
- Wide global data coverage with high accuracy (emails ~95-98% regionally; direct dials ~90%).
- Flexible tools: prospect search, AI Workspace, extension, CRM sync, API & webhooks.
- Feature depth: conversations module, signals, lookalikes, buying group API.
- Team-oriented features with seat management and shared credit pools.
- Strong compliance & security certifications.
- Credits system makes phone reveals relatively expensive (phone reveals cost 5 credits vs 1 for email).
- Free plan limited (40 credits/month, 1 seat).
- Scaling up (seats and credits) can be costly; Premium monthly is relatively expensive.
- Limited evidence of full UI localization beyond English/legal notices.
- Some advanced features (API, team seats, advanced filters) only available in higher tiers.
Compare Lusha with other popular tools in the same category.
Lusha has a very user friendly interface. Multiple filters and intent signals.
Sometimes data is out of date. Would like more frequent updates.
Lusha helps find ICPs and the best personas to market to. Lusha save me time by allowing me to mine granular data.
You can find accurate details of the concrned POCs
The free credits must be increased and the extension must have some engancements
The major problem Lusha is solving for me is that I can get relevant information about the contact details.
Lusha gives us best contact details with full 100% accuracy. There contact numbers are always right. They have the contact details/ Numbers, Even if there is no contact details are available in other platform.
They should give more free credits to there users.
Our Organization have got lots of benefit from Lusha. There Leads data is the key point they have, I don't know how they get this details BUT Lusha is the best.
It gets me contact information when I need it and helps fill in missing information that ZoomInfo doesnt provide. This tools makes my life a lot easier and saves me time when prospecting and doing outreach to people. I get all the info I need from Lusha! I've notice it does a lot better job with european phone numbers compared to ZoomInfo.
Sometimes it doesnt have information on a person but I don't believe any software has information on EVERYBODY. Overall great tool, but can be frusterating if you want to email/call someone and they dont have any information.
Saving me a lot of time from manually loading lead lists into salesforce. It gets me all the information I need when prospecting into an account. The main problem it solves is automating lead lists that would otherwise be done manually or paying a 3rd party to gather a lead list with contact information.
I like the data aaccuracy of lusha best! It helps pull emails and phone numbers for prospecting.
None! Lusha is great and there is nothing that I dislike about it this far!
Lusha solves the problem of lack of prospect info/data for me. It also imports the data directlky into the CRM I use.
I like how it has most phone numbers and how easily it integrates with hubspot, I use it everyday
it's missing more emails than other services i've used in the past
Finding contact data
What I like best about Lusha is the ease of transferring multiple contacts info into my CRM with only a few clicks of the mouse.
What I like least about Lusha, is the contact info is not always accurate. Another issue I commonly experience is when exporting a contact to the CRM I am using, the system randomly auto-populates the "lead" radio bubble, rather than "contact" bubble. If I am clicking through too quick and don't double check that, it creats a "Lead" for the person, rather than adding the person as a contact to a specific Lead/Company.
When prospecting a company, Lusha is there to assist w/ quick access to a company's hierarchy and contact information. This saves time and allows more efficient outreach to clients.
Finding contacts information and leads in order to do my job sucessfully and efficiently.
some of the phone numbers are wrong, or no not work.
Lusha is benefiting me by helping me find leads and contacts for potential clients.
It provides accurate information and has a very high ease of implementation. And there are so many features useful for business.
Nothing really as such. Pop Up blockers sometimes but its negligible.
Lusha data collects and verifies billions of data points to create the B2B profiles you need. Best for reaching out a wide range of prospects. Helps achieve high and fast ROI by getting your entire team .
Gives accurate details Ease of Use Ease of Integration Frequency of Use is very high High Ease of Implementation
Very less credits, would love to have more credits
Solving the problem of reaching out to the right people