MailerLite Reviews: 4.7/5 — Highly Rated

I had to end my membership because of budget reason, but I loved them so much. I hope I can return once my business has taken off. Easy to use, many features to help you, also customer support is always kind and very helpful.

The only thing is it would be so much useful if they implement italian language. That's all!

Automation of emails, newsletters

Everything ! Mailerlite is a super tool ! I use mailerlite features everyday for my business. The support service is great. Very good reactivity.

We are limited in the choice of templates

I lost all my unsuscribers. And the support (David) service help me to recover them.

Easy to use; moving from another platform was a smooth experience. Very responsive customer service team, that helps out with troubleshooting issues. Shout out to Joseph who helped me understand discrepancies in reporting.

So far, I have not encountered any issues.

MailerLite makes it easy to collect emails for marketing purposes and their email builder is easy to use.

The number of features MailerLite includes in its free plan is crazy. And it just gets better with the paid tiers! All of that is great, of course, but what I really like most is its ease of use. I'm a digital business manager for coaches and counselors and I have had clients move off of other "bigger" platforms to MailerLite and they are thrilled! I also love how well it integrates with other products/platforms. Crucial in my work. Customer support is great. Implementation (even most parts of migrating from the old MailerLite to the New) is smooth. Between my own emails and client ones, I probably am in there 20-30 times per week -- heavy user!

I honestly haven't found a down side -- especially once you get into the paid plans.

It helps my to stay in touch with my clients and followers and it helps me to help my clients do the same with *their* clients and followers.

Mailerlite has all the features we need for our email marketing.

Dislike - I cannot think of anything we dislike about mailerlite at this time.

Contacting our customers

It is a very easy system - and support is at a hands reach

Don't know Oh... maybe that it is not possible to send mails with videos as Mp4 (that it has to be Vimeo or Youtube)

All that I have as a beginner :-)

I've been using MailerLite for a few years now, and switched from Classic to the New interface, which I love as it seems to be a lot more simple to use. However, when I have had issues, the help from customer service is top notch, and Mailerlite go above and beyond, in my experience to help you fix the issue, or how to use a feature. I especially love the ease of setting up automations.

The only thing I dislike, is the pricing structure, I wish there was more levels, as it's a big jump in numbers of subscribers and the amount you pay. But I am happy with Mailerlite overall.

I needed to set up systems to warm up and old, cold list of subscribers, using automation and landing pages, and it was confusing with the new system which I'm not as familiar with, and the CS agent went above and beyond to helping me work through and get everything right!

The application itself, ease of use, help articles, innovations, ... But most of all - customer support! They care about you.

If anything is near perfect, that's MailerLite. No dislikes.

Avoiding extra expenses for dedicated server in order to send bulk emails. In connection to that, junk mailing problem is solved. .

MailerLite is affordable and easy, and customer support is great!

There isn't anything I dislike about Mailerlite.

Mailerlite is solving the problem to communicate with my customers and to generate new leads.

It's simple to use and has many great features, and the price is great.

The interface can have a slightly better interface and make it easier to copy campaigns and make a new one.

Setting up a campaign is easy, almost like drag and drop. It is easy to set the schedule, make a group of subscribers and create separate campaigns for each group.

With their paid plan, they are able to help you with easy to complicated problems. Customer service helped me set up the landing page so the link to it is using my business domain instead of their default URL. They walked me through step by step with setting up the DNS, etc, using screenshots which helped a lot.

The integration from the old mailerlite to the new mailerlite is difficult. (Why have to migrate when they could update the old mailerlite instead of making an entire new site for it?) Getting used to the new mailerlite vs the old was difficult, since the buttons and features are in different places.

Going through the DNS and CNAME process to be able to use my business domain for the landing page instead of the default, provided URL.

The easiest way to use e-mailmarketing and be GDPR-compliant. The academy gets you started and the helpdesk is truly unmatchable! Happy customer.

There is nothing i don't like about Mailerlite. Will recommend to anyone!

It's easy to work as a team, set up automations and use your own branding to create beautiful converting e-mails. Easy to install, even for an absolute beginner!

The customer service staff is great! The product is easy to use.

I don't dislike anything about Mailerlite. The product is easy to use and customer service is great.

It helps me connect with my readers.

Su soporte técnico responde a la brevedad, mu amablemente y tienen una manera muy curiosa y efectiva de encaminar la ayuda: Para aprobar tu cuenta te dirán por ejemplo. "imagina que somos tu público objetivo, como les hablarías. Qué haces con tu proyecto"

Hasta ahora nada la verdad. Me fueron resolviendo muchas dudas y asuntos que fueron surgiendo.

La entrega de correos, las automatizaciones, la gestión de mi lista de correo y la creación de landing pages.

I've been using MailerLite for years and setup all new clients on it. Has a good number of features on their free plan and even more on their paid plan. The features are not fluffy, they are features that are necessary as part of any successful email marketing plan. I do have to admit that the quality of support is one of the main reasons why I love MailerLite so much.

Not much to dislike, but there are some things that are missing (branding colours across the board), but it gets added as a feature request by support.

I educate clients on email marketing and MailerLite is the easiest one to use that's more economical then the rest.

Researched and tried several email services, and this is the best by far. It's so easy to use, and to learn. The learning resources are up to date and easy to follow. The interface is clean, unclutteredm and intuitive. And any challenging integration on onboarding issues, the customer service team is consistently great with.

Only that I have to use Zapier to inetgrate it with my other platform.

Automating emails, storing data safely, keeping me up to date on what I'm resposible for on my end.

I'm a total noob when it comes to creating mailing lists or websites, but mailerlite is so easy to use that even I managed to do that. The tutorials are really helpful and the customer service works fast. All my issues that I've had because of my lack of skills have been solved quickly by the friendly and really professional staff. I would and I'm going to recommend Mailerlite to anyone, who will want to create their sites easily and affordably - our budget is null so our new business is super grateful for the features that we get for free!

Well of course it would make things even easier, if I could use my own language (Finnish) with Mailerlite.

I get to create a well-working mailing list for my email marketing to maybe even get some sales in the future. The website I created with mailerlite is also very helpful.

Works very well for me. Customer support is great.

I'm not very techy so need help sometimes.

Sending out newsletters to build an email list.

Their 24/7 chat support, the team is always happy to jump on chat and help you out with anything, big or small.

I only wish there was a multiple trigger option for purchases inside automations - e.g. when purchased productA AND productB (or productA OR productB ) - however I've been advised this is not possible to technical reasons.

I use ML for my email marketing and love it!

I enjoy the simplicity of their platform in terms of the ease of creating good-looking emails to go out, but what I really love is that I can reach a real human person to help with any trouble I run into in the process. Having access to wise and friendly human tech helpers is fabulous--and not so available in other online platforms. I'm grateful.

At this moment I can't think of anything I dislike about the MailerLite program.

It solves my keeping in touch with the people in my database--easily and with lovely newsletters.

Easy to use tool for emailing. Great deliverability. Perfect customer support.

Sometimes I find bugs, but when I reach to customer care they help me to fixt it.

We send email marketing and product inforation updates.

I needed help with migration and the support team quickly responded to my message and got me squared away. They also helped me with domain authentication as well. They are also super friendly!

I can't think of anything at this point.

MailerLite helped me build my email list, send campaigns, and run challenges.

This email platform is incredibly intuitive and easy to use. At the same time it's incredibly effective. Additionally, customer support is incredibly responsive and helpful.

I wouldn't change a thing. 100 times better than MailChimp and Constant Contact.

Affordable email client that anyone on my team can use.

Excellent Newsletter and campaign tool with outstanding support!

Nothing in particular. It has been smooth sailing so far!

Getting my newsletters to my subscribers easily.

I've used several e-mail listservers and MailerLite is the best. Free account allows scheduled e-mails. The IPs that it uses seem not to be prone to spam rejection. The user interface is clean and sensible. Records are kept well, and groups are easily managed. Support is prompt and informed.

It would be nice if user templates were available to free users.

I need to reach about a thousand people on my subscription list regularly. MailerLite allows that to be done seamlessly.

It's an easy product to use. Much more friendly than some of the competition. The customer service is great and very quick.

I need a Mailerlite for Dummies reference book

I'm an author and am moving into selling direct from a website.

The drag & drop feature is fabulous. The free version is perfect for a small nonprofit like ours because our mailing list is still small and our budget is so small, that we need every penny we can save for our programs. The resources you provide (how-to's, etc) are great as well.

Obviously, if we want some other features, we'd have to upgrade to a paid subscription, which we can't afford at this time. It would be awesome if nonprofits could upgrade for free.

Communicating with our supporters.

MailerLite is easy to use, even for beginners. It has a drag-and-drop editor for creating emails and powerful automation tools. The customer service is excellent. I highly recommend MailerLite for email marketing.

None, as of the moment. It has been a dependable tool for me as a new email marketer. Thanks, MailerLite!

Their commitment to their customers is evident, and it's a huge plus for anyone seeking a reliable email marketing platform. I have created two sites for my start-ups, and I'm excited to use MailerLite for my own clients' needs.

Mailer Lite is a seamless platform for creating marketing emails. Whether you are creating something from scratch or using a template, a finely crafted marketing email is in your immediate future.

While Mailer Lite excels at being a user-friendly marketing platform, there are limitations once you become confident enough to be more creative. The block system, which serves as a copy and paste method of building an email, limits the level of creativity and customization that a user can aspire to attempt. Sometimes text fonts don't translate into the emails when sent.

Mailer Lite offers our company a platform to reach the entirety of our customer database and future clients. We have been able to customize our Marketing emails in order to be more specific depending on the demographic that we are targeting. While other platforms restrict the number of emails that you can send per month, Mailer Lite merely restricts the number of subscribers that can be marketed to per month, meaning we can realistically send email blasts daily to our entire customer database. If we wanted more, it's as simple as upgrading.

The main thing is the deliveriablity, they are extremly good when making sure your email newsletter land in the inbox of users. Also, I really like the UI of the platform, it's really easy to locate the things you're looking for.

None to be honest, I have been using the platform for some time and I can't find anything wrong.

All othe platforms I have used are crazy overpriced and most of these platforms have a low deliveribality rate.