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Mailjet Reviews & Product Details
Mailjet’s impressive, multi-user collaboration features make it the preferred email tool for teams and agencies. The platform offers great pricing options that comes with simple automation workflows and extensive newsletter templates. Team members can be invited and assigned to specific roles and tasks; collaboration on emails can be done in real time; and data collection is efficient and accurate. Personalization tools for emails are robust and the platform guarantees that subscribers get your emails with its API and SMTP relay.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Training | Documentation |
| Languages | English |
Mailjet Pros and Cons
- Impressive multi-user collaboration feature
- Affordable pricing options
- Simple automation workflows
- Great selection of newsletter templates
- Segmentation options are limited
- Automation conditions can be limiting
Compare Mailjet with other popular tools in the same category.
So far the best part of Mailjet has been that it's the least expense option for the a mailing list as large as ours.
Sometimes the user interface isn't great.
Campaign management, bulk email sending, analytics on email opens/clicks, api-driven email collection, campaign automation, auto confirmations, and receipts.
semplicity of integration, easy to use, really fast
no integration with free mail domain, i had some problems because the mail sent are received in spam folder
i'm developer, i used mailjet to implement a service in my java desktop application
An interesting feature is its emphasis on email security. The service offers dedicated IP addresses to send your email for silver account holders. In addition, the ReturnPath tool provides you with a real-time status update.One can also choose to send the campaign to select users or an entire domain. For example, you could choose to send the campaign to the entire yahoo domain or select contacts from your address book.
Nothing to dislike really. Easy to set up and configure.
We can manage both bulk and transactional emailing.The added-value also resides in the real time reporting tool that reveals to be a very convenient way to monitor and optimize the campaigns.
List management, webhooks, email creation/design, hands-on customer success team.
The French-based IPs have been causing us deliverability issues lately. Less hands-on and slower to reply since Mailgun Acquisition.
We have to send and manage large email lists for a newsletter to consumers. Mailjet helps keep us out of spam and makes it easy for marketing to produce the newsletters. As well, we use the API for system emails and it works well.
I like it that is linked to Mailgun, another service that I use.
I find it challenging to use your mail services because it's complex, leading to multiple newsletters being sent to the same contacts. While I'm currently on a free plan to test their services, I'm hesitant to upgrade. Managing the contact list seems difficult, and there's a risk of annoying recipients by sending emails multiple times. It would be beneficial for their service to learn from platforms like Mailchimp in terms of contact management. So far, Mailjet has been the least effective in this regard.
I'm not happy with their services.
Campaign statistics are fairly good as is delivery of marketing campaigns.
Reverting to a free plan is very complex. I am a regular user of Mailjet (taking a one-month subscription every three to four months) and each time I have to delve into their FAQ to remember how to do it. It is obvisouly purposefully designed by Mailjet. Update September 2023: still a pain to switch to a free plan. Mailjet has not made in better these past few years.
Sending marketing mail campaigns.
We introduced it because it's GDPR conform
The UX is unintuitive and the tool is slow. The worst thing is you get logged out every couple of hours and to log in, you need to enter a Captcha.
Sending emails to customers
Used to be cheap. This business changed hands a few times and became worse and worse.
Crooks are working in the customer service department. They make unauthorized charges to your credit card. Won't respond to your ticket. or deceive you. Behave like an authoritarian entity, and you are their submissive subject and try to control you. Stay away.
Be cautious with their billing. Although they advertise as cheap, they will manipulate your invoices.
Mailjet was an amazing solution but ever since they have been bought their pricing has tripled and the service gone down
Pricing has gone through the roof - they are now the most expensive in the market with average service. this was fine with competitive prices
currently, we are in the process of looking for alternatives - despite that we have been a client ever since they started
The WordPress plugin they created was really easy to set up, and getting it connected to all of our sites was a breeze. Pricing was competitive.
We used this tool to send contact form emails to us (no forms were ever sent to third parties). We had a landscaping company, so we'd process emails for customers interested in gettings things like their lawn cut. We were banned from the platform for sending "real estate related emails", with all our accounts disabled within 12 hours of being notified. We appealed to their compliance team and were denied.
Delivery of contact form emails and customer order emails