Mailjet Reviews & Product Details

The cost and deliverability, that's how you gauge a mass email marketing company. ConstantContact is the standard of the industry, I get that, but they're much more expensive and more difficult to work with. Their "quick" reviews of where you get your contacts and how they opt-in is a 1 hour investigational phone call too often. Mailjet is reasonable to work with, clear and understandable UI, and the prices cannot be beat. And they are highly deliverable, I don't have an inordinate amount of undeliverable, and I have used many services.

I don't like that I cannot edit an active automated campaign once it starts, ConstantContact is a little more functional that way. And that I cannot add more than one list to a campaign, nor can I merge lists online. I need to download the lists and merge them locally then reupload the new joined list. An easy enough workaround, but these features seems easy enough fixes that if done would make them better. AND, when I start an automated campaign (called Automated Workflows), and set to start at a particular time/date, once Started, it doesn't show anywhere when the next email for any step in the campaign goes out. I would like to see exact queued times/dates for each email in the workflows, an easy thing to do that would give us busy users a lot of insight.

Yes they are and I do not intend on changing services again. The price cannot be beat, the customer/tech services cannot be reached on the phone but they are very email responsive and never leave me hanging.

Mailjet is very straight-forward and easy to use. There is plenty of documentation and support is solid.

There really isn't much to dislike. If anything it would be missing the ability to automate campaigns without a trigger.

We needed a reliable way to send marketing emails to customers.

Layout for composing the email with different templates and rich logs of emails campaings for troubleshooting.

Some ways for managins the contact lists.

Newsletter emailing

The best thing about Mailjet is their customer service. Even though I'm still using their Free Plan, their responses to my complaints have always been timely, courteous, and helpful. Transactional emails are delivered though we are sending very low volumes for now. Their deliverability would be tested when we begin email marketing campaigns via Mailjet.

I dislike their pre-blocking feature which could be overly aggressive sometimes.

I use Mailjet for transactional emails. Mailjet has been helpful for capturing email subscribers on Furnish.NG.

The simple and minimalistic user interface of Mailjet makes it easier to navigate your way in. Even a beginner can even start their email marketing campaign from scratch by simply following the navigation cues on their dashboard. Which is why I highly recommend this for those starters and experienced email marketers. It is probably even better than its competitors that have thousands of features only to be lost in the process. One feature that totally stands out is having to fetch and launch opt-in campaigns with ease. It doesn't have that limitation that industry leaders have put on their email campaign products.

With all that's said and done, I have no bad experience nor any bad thing to say. Mailjet is simply what it advertised it to be. Probably the exclusivity of having to wait for an approval might turn some people off, but I would say it's worth the wait.`

Sending out email campaigns to our newsletter subscriber is a daunting task. It is simply amazing how Mailjet made huge tasks easier but giving the necessary tools needed for a newbie to succeed. We realized that having a manual sending of emails is eating much of our time, and is very prone to errors. Having subscribed to other email marketing products also proved to be a helpful experience to know and discern what is wrong with them, and how Mailjet corrected it.

Easy to use web interface, free account for people like me

I haven't found anything I dislike yet, all work perfectly

I used the free account for home use which allows me to send legitimate emails from my home mail server.

Even for users that don't pay for the service you get to send more than enough emails (for us). Haven't used the help desk yet, since the FAQ are usefull!

The server is down quite often, but gets back on its feet pretty quickly.

We are sending our emails with a plan, instead of just sending out random info and never following up.

Simple API, that includes most of the necessary functionality. Nice email template editor. Simplicity of campaign running. Thoughtful approach to anti-spam. Quick turnaround of customer support in case of incidents.

Web interface upgrade a couple of years ago had a few glitches for some time. This is to be expected in a major upgrade yet Mailjet could do a better job testing before release.

We are using Mailjet both for transactional emails and email campaigns. It certainly helps to automate a lot of functionality of our website http://soulseasons.ca

We've used mailjet a lot theses past years. The setup, the ease of use, the real-time analytics and the online mail editor are the best assets, along with the delivrability.

The support may take some time to answers.

We've been able to manage huge amount of notifications thanks to mailjet (transactional emailing), and we are sending a lot of campaign thanks to it's API (marketing emailing).

Mailjet is one of my favorite transactional email service because of their API and plugins. If you are not a API player Mailjet has more then 100 plugins for almost all CMS, CRM, ecommerce platform. Sending email not only a wish anymore, you can send email using Mailjet plugins and API. Domain validation and white labeling also another feature I will admire. Correctly signed email header help to reach more inbox. Mailjet also has list management, campaign management feature. Upload, manage you list, upload or design your email template and send direct from Mailjet website. Their tracking system let you track individual activities on every single email. Open rate, click rate, spam, bounce, unsubscriber you can get everything on a single panel. Mailjet also provide API and SMTP access to their system.

All over Mailjet is very classic transactional email service, well documented and easy to implement. It will be great if they provide some SDK for iOS or Android.

Transactional email service for system and user activity notification.