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Miro Reviews: 4.8/5 — Highly Rated
Miro is a whiteboarding platform online that facilitates collaboration in real-time. The platform allows teams to work together seamlessly and gives them access to customizable templates and supports integrations with tools such as Slack.
| Capabilities |
API
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|---|---|
| Segment |
Small Business
Mid Market
Enterprise
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
I was introduced to Miro through a online university UX/UI Design Boot Camp. I appreciated the program's collaboration capabilities, such as being able to edit the same artboard in real-time, create customized user flow charts, and insert pre-made diagrams in a pinch. I am currently creating diagram templates on a personal Miro artboard to use daily for user research. I cannot express how happy and excited I am to return to my Miro board if I need a reference diagram to look at or need to pick up where another colleague left off.
A rare occurrence, but a lag in the software meant that our design team would have to do a manual page refresh. You need to pay to take screenshots of artboards in hi-res, but it's worth it if you use the program a lot. Another feature that can be improved upon is the Miro "drag-and-drop" image feature: the images are slow to load, they overlap when multiple are uploaded, and it takes a couple of seconds to reach maximum quality.
I work in UX/UI Design, so Miro helped me organize important user information that I could then highlight and present to shareholders. During demonstrations, our mentor quickly created a form, then invited all of the team members (30+) to interact in the space. I'm happy that Miro is a learning and business tool; it is my go-to design space!
Miro is simply reliable; even with large groups of participants (a hundred or more) we have never had the lag which has been fatal to online events and projects on other platfooms. It also has a friendly-yet professional vibe whihc fits a wide range of contexts.
It takes a little longer for people to figure out than some of the other whiteboards out there. My biggest pain is the very complex and opaque accounts and permissions structure, which often makes it hard to find boards. Please make "search all boards in all accounts" the default.
I use Miro in large scale learning events and in team project collaboration.
La possibilité de collaborer plus efficacement avec les clients. Depuis la pandémie nous utilisons d'avantage cet outil pour partager l'avancement des projets à l'interne mais aussi avec les clients. Ils adorent pouvoir laisser des commentaires sur les concepts proposés. Nous utilisons aussi Miro pour consigner l'ensemble de l'information d'un projet.
Le système le licences. Avoir des licences attribuées à des usagers en particulier ne laisse pas beaucoup de flexibilité selon l'usage qui varie d'une période ou d'un projet à l'autre.
Centralisation de l'information. Collaboration avec les clients. Augmentation de la productivité. Facilité à créer des environnements pour les brainstorming.
Easy to edit templates and miroverse are the best features. Second to that is the ease with which everyone can access and collaborate
Miro seems resource intense and machines with lower spec can struggle
Distributed working, big room planning, creating common understanding through visualisation, Benefits are productivity gains whilst working in a pandemic
The thing I like most about Miro honestly at the moment is the timer. They have tons of tools on there for you to effectively present for a meeting or work on your own in the same space. They have a library of templates and a universe that teaches me more about whiteboarding each day.
I didn't like the price at first, but then they brought in the freelancer price which is fair and you still have all the features included. Trust me it is so worth it all the integrations available that do not require Zapier.
The learning curve is being solved for me as I work with Miro on mainly my personal and school projects. For some reason on Miro learning is so much more and working remotely too.
Being able to give feedback to students' work simultaneously and visually through drawings has been a great help in the online education process. In addition, thanks to the countdown feature and the ability to freely arrange the boards, we can also use the miro in our juries. Students can manage their presentations by organizing their own fields. The whole class can draw on the same visual and comment at the same time. Also, the interface of the application is very easy. Reaching different teams and boards is easy as we can customize the visuals of the boards.
Every week, many visuals are added to the boards we create by the students. As the visuals increase, the boards become heavier and take time to open. Although it is about the quality or weight of the images, not being able to control this can be challenging for us. In addition, the fact that everyone using the board is in equal hierarchies can sometimes cause problems in terms of board layout.
During the lesson, it is not possible for everyone to make a comment by cursor or drawing on a visual at the same time with other applications we use. Also, since we can continue to see the picture drawn in the previous lesson in the miro and the added visual in the same place every week, it becomes easier to follow the process of students. This way, students can compare themselves with their classmates.
Miro has transformed the way we work across multi-disciplinary teams. It's fast, intuitive and has the right tools for digital product development - from discovery all the way to production. It's become such a part of my own toolkit that I use it for personal brainstorming, planning, objective sessions and design reviews. I even use it to plan and discuss schoolwork with my kids
There is nothing I dislike about Miro - it's super useful.
Miro helps our cross-disciplinary product squads to collaborate and work remotely. It solves the problem of not having a whiteboard. However, it's 100% better than an actual whiteboard. For a start, the Miro boards persist and serve as a reference to work done and decisions. As a group of Leads, we use Miro on a weekly basis to plan and track progress against OKRs. It's also a great place to keep reference boards - the type of stuff you'd have on a big wall in the office: visual identity, latest designs, personas.
It allows for easy collaboration through different formats - can use tables, post its, photographs, videos etc. in the same frame.
There isn't much to dislike. But it can improve in terms of how outputs are managed in PDF and excel.
Making easy, friendly collaboration possible among teams located in various countries in Asia, Africa and UK.
it makes visualization with a group very easy
work doesn't render properly to PDF. It's buggy
Remote co working is more interactive
I conduct many workshops a year, and the digitalisation of the created assets are painful. Since I using Miro I had the chance to save lots of times. The mobile companion app is an excellent local workshop companion. I can upload and digitalize the many sticky notes. I also like their feedback and research driven development. Almost every month we got some new improvements and most of them are quite useful. E.g. the new timer is much better than the previous one. The template system is easing the pain to set up quickly a workshop. There are plenty of them, and the selection is very diverse. For example, only in the design sprint section there are 3 or more related materials that is quite good comparing to other similar softwares.
Sometimes it's lagging a bit and huge boards are tend to loading slow a bit. Not a big deal, but sometimes it's a bit annoying. Also, I would appreciate a better wireframing toolset. It's far better than a year ago, but there is space for improvements. The current state of the wireframing toolbox is hard to use rapidly as it's hidden behind the toolbar. Also, the managing of the users could be better.
Mostly the synchronous and asyncron communication and workshop digitalisation. Previously we had many scattered papers and sticky notes after a design sprint or a workshop. Now we have a nicely managed digital asset library of current and previous events.
I like the possibility of collaborating with others via Miro. I used the tool for various workshops, mainly focussing on the definition of roles & accountabilities, purpose and vision. Bringing the participants into different areas of the workspace to do individual work and then bringing them back together (via the "bring to me" feature) to share their results was a fantastic way to combine different design thinking methods in one tool.
A few times, I had problems with the visibility of images and icons. Sometimes they disappear when you zoom in/out.
I was mainly using Miro for remote workshops. In my opinion, the main benefit lies in the collaboration feature where Miro users but also guests can work on one worksheet.
Miro is both an easy and robust tool for mapping thoughts, plans, designs, etc. Easy to navigate, collaborate, and present to audiences.
There are certain components that I wish were easier to use out-of-the-box. For example, many-to-many relationship diagrams and spreadsheet compatibility should be available to users.
I'm creating design patterns, managing projects, planning projects, and communicating information to both internal and external audiences. I've found that Miro is great for real-time mappings and static information in presentations.
Miro is so simple to use - people can get up to speed very quickly (they forget they're in a tool) - and so many great templates available!
There is limited integration with enterprise tools as of yet (e.g. MS Teams, other)
It is so easy to collaborate and facilitate a conversation in a remote environment; It completely replaces the need for whiteboards and stickies on a board - and amazing that we have records of the sessions (we don't have to record additional notes afterwards!)
each board can be a unique theme and has its subject
I think any board could have a better performance, and poor performance on oppening boards is what I dislike the most.
We are solving any problem because we are using miro on the discovery step of our products.
Ease of use Flexibility Pre-made templates
Complex team-member/client management How some boards become extremely heavy
Workshops and meetings Design documentation Diagrams and process flows
The fluidity of moving things: zooming in and out, adding images and annotations. I am dyslexic and also a very visual thinker. I feel constrained by things like powerpoint slides, but with Miro I feel like I can create whilst I think. It helps me to draw connections between things, and see how concepts fit together. Not to mention beding able to ideate together with others. I'm also a JIRA user and I really like that you can integrate JIRA tickets into Miro.
I would love better support/integrations with written documents - writing 1-pagers is my other preferred mode of formulating ideas and concepts, and I'd to be able to do this within the Miro ecosystem too. It would be great to interact with written text documents in Miro, and in particualr to be able to annotate and edit text documents with circling or underlining or commenting, like you would normally do on paper. I would also like additional JIRA integration features... I would like to actually ditch JIRA entirely and use Miro as the main way to track tickets within my team. It's so much easier to move things and visualise things in Miro than in JIRA
Bringing together different sources of information (e.g., images, screenshots of charts, screenshots) and then organizing and contextualizing that information, sharing it with others in a narrative that makes sense, and real-time collaboration with others.
The fact that I can visualize processes and work on them simultaneously with my team. It makes also onboarding of new team members on the team much easier because instead of sharing long guidelines on how we work, we can share a simple diagram that we can update easily.
I can't think of something in particular but I would like to have more templates for diagramming and also I miss the different levels of contributing to a board. For example, it would be handy to have 'suggesting' mode on so that everyone can share ideas that the 'owner' of the board can accept or dismiss.
Clarity of internal processes and real-time collaboration. I can simplify sharing information with my team and also enable other team to have the tool to work smarter and more efficiently. I also save time from writing long texts or endless brainstorming sessions. Now, brainstorming is a seamless and creative process.
It has an infinite canvas to hold our ideas, and allows a considerable amount of creativity without being held up by a lack of tools. It lets me extend my thinking and then share it with others for their feedback and suggestions, and as a visual person it's super valuable to me.
I like the plugins a lot (icon-finder, etc) but there could be more icons, and the wireframing tool could be more extensive. Weirdly, sometimes the text will write backwards...? Other than that, I love the app version more than the browser one, but my team is often happier in the browser version.
We have colossal system diagrams we have to produce, mapping technology in the commercial fishing industry. It's impossible to describe the sector verbally, and writing it doesn't work either, so we have to show it visually to discuss what we're doing as a company adequately. We also use it for planning grant applications, and some basic wireframing.
My favourite funcitons are the brainstorming templates
A bit of learning curve for first-time users. Clients in the older age-range struggle to participate.
Public health consulting firm that focuses on health and environmental equity issues.
I love the fact that you can share the boards, that its easy to set up, painless to start using. I also love the fact that they are working on templates and wireframe elements to speed up the work. As a product/ux designer I simply adore the tool as it allows me to do the complete flow apart from prototyping which is how it should be. It acts like an extension of the brain and can be as organized as you want it or as chaotic as you want it.
It tends to slow down when you put too much elements into it. The desktop version does not show the same responsivness as the browser one does. I am afraid that some of the data might be lost
Getting other teams to see the roadmap, progress or presenting research. I was able to lead sprints via MIRO. It overall boosted my remote working capabilities.
Collaboration in a virtual whiteboard environment is so seamless in Miro. This is the number 1 feature we needed as a digital creative studio, especially during this pandemic.
I can't think of anything. But it would be great if someone clicks on a shared Miro link, and if one already has the app installed, it should launch the app directly instead of still launching miro inside the browser, then ask you if you want to use the app. It feels a bit clunky.
Group ideation benefits the most from Miro. Also, I use it to visualize the thought map, handy.
It's easy to use. That means that all the participants who see Miro for the first time easily understand what they need to do and with which tools. It really helped during teambuildings we were making.
To be honest, I like everything. And the features in the free version are quite enough to understand the functions available on the platform.
In the beginning we were using Miro only for teambuildings where each participant could take part in the game or leave his/her comment on new designs and ideas. It helped to take into account everyone's opinion. Now I also use it for building my own projects starting from the idea and concept and finishing with the designs. It's really easy to visualize everything, collect all the docs on the project in one place and to keep each team member updated.
It's so easy to use and the variety of objects I have at hand is so vast that I can go from whiteboarding something to mocking up a lofi wireframe. I've used it for collaborative sessions and personal product teardowns and mind maps. it's wonderful!
The inability to change the background color of the whiteboard.
Inability to use whiteboard in a digital environment
Complete flexibility to organize thoughts
There is nothing in particular I would call out.
Working through complex issues as a small, distributed team, we can centralize and share all our work. Sitemaps, brand issues, email marketing strategy, etc.
Interactivity and the way it enables non-linear thinking and collaboration in an online environment. Also, how easy it is to use to create beautiful designs.
Video function needs improvement. Also, the inability to do even the most basic image manipulation (such as flip) can be annoying.
It enables non-linear thinking. A fantastic replacement for a whiteboard in an online environment, but also better than a whiteboard - because it's infinite
The sharing screen/following function. It is excellent for remote workshops.
Some exports/imports could work better. I see Miro as my working desk, so it would be great to be able to have everything I need in there, like Google docs and figma files.
Crossteam collaboration and remote work for a team that has always worked on site. Sketching product ideias in a more loose way.
It's remarkably intuitive and they've already thought of all the potential integrations you may need. I've used other remote workshop tools and all of them are clunky or somehow hard to use. This is the best one I've used. The support team is very responsive and the templates are really useful.
There are some features behind the paywall which don't seem to make sense to me. I'm not sure why certain features are paywalled and others aren't. But this is a very minor complaint.
Remote collaboration and brainstorming is more or less solved by Miro. It has the ease and adaptability of a physical whiteboard but with the added benefit of being able to connect the whiteboard with digital tools.
Miro makes it super easy for teams to work together remotely and collaborate on almost anything. Workshops are a breeze, even with people located all over the place. It is really team collaboration at its digital best for product designers, UX and project delivery. I would highly recommend this for any teams working on solving problems, gathering ideas or developing designs for end users. One of the best aspects is the ability to have guest editors access and use the boards by simply sharing a link.
Licencing and team admin menus could be a little better designed. Sometimes it's hard to tell who has what level of access. Also, it would be great to be able to assign licences on and off to team members who may have ad hoc uses for them. The only downside I can see at the moment is that we don't have an enterprise library of boards that could be accessed. Other than that, there is not much that I dislike about Miro. One of the things I dislike is that it can be a bit confusing for new users or guests in boards to navigate the boards. Having a quick tutorial for guest users would be really helpful.
Design of customer journeys, ideation, service design. We can harness lots of ideas from many individuals quickly and easily. The templates are so easy to use and really make it a breeze to set up boards quickly for successful workshops. The guidance notes that come with the templates and explanations on the methodology is really helpful. I have learned a lot about applying different methodologies to problems we are trying to solve.
It's fun. At the start of March 2020 i knew Miro existed, alongside some other tools like it. When Covid-19 hit I, as so many, had to change my work-modes. After trying out different Tools and Apps like Miro, Miro sticked. It's fun, it's simple, it's easy to teach others how to use it. I am using it for Workshops with clients, as well as for my lectures at universites. One sideeffect is, that I stopped using any presentation software. It isn't necessary any more. And I appreciate the new features, that are added constantly.
Sometimes it's unstable, but usually fixed quite fast. I had one situation where Miro wasn't starting and clients couldn't join the board. That was not specifically wonderful, but something one has to keep in mind when using digital tools - I used that for some teaching. ;) At another time the sorting of the frames didn't work. That gave me some headache, cause I had to sort the pics in the exported PDF. But that was fixed soon after and the next day it worked again. So not many complaints from my side. :)
Interaction within workshops and teaching: Miro supports me in my usual teaching style, i.e., interacting a lot, creating different settings for learners, and staying flexible. Another aspect is that it supports modular planning and design: My preparation changed a lot during the last year. It's more modular and spontaneous, it has to be that way, cause usually, one has less time when working digitaly. And it's much more fun for the participants. They all like it and say that it is such a nice difference being able to do something instead of staring into a videoconferencing tool.
Since a lot of people is working from home, I needed to switch my way of working as well. Now, leading remote trainings and workshops is my daily business. What I missed the most at the beginning was the possibility to activate everybody during the training sessions. I tested several digital whiteboards and then decided to use Miro, because I'm missing not one feature and my customers are getting familiar with the tool in five minutes. It is fun and it is very professional at the time. I'm preparing my boards in advance, storing them as a template, so I can use them several times. Miro is the reason why not only I love remote workshops but I even prefer them to classroom trainings now. After the training, I download the board as a pdf and send it to my customers, instead of the photo protocol that was usually sent out before. By the way - several of my customers use Miro for their daily teamwork after having worked with me on a Miro board.
Believe me, in one year of using Miro, I did not find things I dislike.
I'm using Miro for participant activation, presenting slides, brainstorming, summarizing, prioritizing, etc.