Unclaimed: Are you working at Miro?
Miro Reviews: 4.8/5 — Highly Rated
Miro is a whiteboarding platform online that facilitates collaboration in real-time. The platform allows teams to work together seamlessly and gives them access to customizable templates and supports integrations with tools such as Slack.
| Capabilities |
API
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|---|---|
| Segment |
Small Business
Mid Market
Enterprise
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Miro is the default online whiteboard, and its free plan gives you three boards. Not three per month, three in total, permanently. That single number is what converts most Miro users into paying ones, and it is worth understanding before you build a workshop practice around the free tier. The product itself is excellent, with a 4.6 to 4.7 rating across more than 14,000 reviews.
- What it is: An infinite-canvas collaboration tool for team workshops and planning, covering diagrams, sticky-note sessions, roadmaps, and prototypes.
- Best for: Distributed teams running workshops, product discovery, retrospectives, and systems design.
- Pricing: Free for 3 boards. Starter €8 and Business €20 per member per month billed yearly. Enterprise is custom from 30 members. Verified in July 2026.
- The honest catch: The free plan’s three-board cap arrives fast, and performance degrades on very large boards heavy with images and PDFs.
What Is Miro?
Miro is an infinite canvas that a team works on together in real time. In practice that means the digital equivalent of a wall covered in sticky notes, except distributed teams can use it and nothing gets lost when the room is cleared. It has become the default tool for remote workshops, and for many teams it is the only reason anyone still runs a retrospective.
The scope has widened considerably. Alongside freeform canvas work there are diagrams, data tables for roadmapping, interactive prototypes, and, in 2026, AI workflows and agents. Miro also exposes Model Context Protocol endpoints, metered per plan, which lets AI assistants read and act on board content directly. Few tools in this category have gone that far.
The independent ratings are strong on a very large base: roughly 4.7 out of 5 on Capterra across 1,681 reviews and 4.6 on G2 across 12,674. Praise concentrates on the canvas, speed, templates, and integrations; criticism concentrates on price and on performance at scale.
How Miro Works
- The infinite canvas. The core, and what people mean when they say Miro. Sticky notes, shapes, freehand drawing, images, and embeds on an unbounded surface.
- Templates. A very large library covering retrospectives, user story mapping, service blueprints, and most standard workshop formats.
- Structured formats. Docs, tables, slides, and Kanban, so a board can hold structured artefacts as well as freeform thinking.
- Diagramming and prototyping. Technical system visualization and interactive prototypes on Business.
- AI and MCP. AI credits per member per month, plus MCP calls metered daily at 500 on Starter, 2,000 on Business, and 10,000 on Enterprise.
- Integrations. 250+ including Jira, GitHub, and Azure, which reviewers specifically cite as a strength for engineering teams.
Miro Pricing
Four tiers, metered mainly on boards, workspaces, AI credits, and MCP calls. Figures verified on Miro’s pricing page in July 2026, billed yearly. Miro localizes currency, and the euro figures correspond numerically to its dollar pricing.
| Plan | Per member/mo (yearly) | Boards | AI credits | MCP calls/day |
|---|---|---|---|---|
| Free | €0 | 3 editable | Explore AI | — |
| Starter | €8 | Unlimited and private | 25/member/mo | 500 |
| Business | €20 | Unlimited, plus unlimited workspaces and guests | 50/member/mo | 2,000 |
| Enterprise | Custom, from 30 members | Unlimited | From 2,500/month | 10,000 |
What decides your cost:
- Three boards is the free plan’s real limit. Not storage, not members, not time. Three editable boards, and a workshop practice generates boards quickly. This is the single most common reason teams upgrade, and reviewers say so plainly.
- Starter unlocks the thing most people want. Unlimited private boards, visitor editing, and high-resolution exports at €8 per member. For most small teams this is the plan.
- Business is for guests and structure. Unlimited workspaces and unlimited guests, which matters for agencies and consultants running client sessions, plus prototypes and AI workflows.
- Enterprise requires 30 members minimum. Below that headcount, Business is your ceiling regardless of which governance features you want.
- AI and MCP are metered per plan. If you intend to drive Miro from AI assistants, the daily MCP call limits are the number to check, and they differ tenfold between tiers.
Who Should Use Miro
- Distributed teams running workshops. The clearest case and the reason Miro exists. Retrospectives, planning sessions, and discovery work translate to the canvas better than to any document.
- Product and design teams. Story mapping, journey mapping, and prototyping in one surface, with Jira and GitHub connectivity that engineering teams value.
- Consultants and agencies. Unlimited guests on Business makes client workshops practical without buying seats for everyone.
- Anyone whose meetings need a wall. The straightforward test: if your team used to fill a physical wall with sticky notes, Miro is what replaces it.
It fits poorly for teams needing three boards or fewer, who should simply stay free, for very large media-heavy boards, given the performance complaints, and for cost-sensitive individuals, since per-member pricing adds up and reviewers in non-dollar economies specifically flag it as expensive.
Honest Pros and Cons
Strengths
- The best infinite canvas available. Fast, fluid, and the reason it became the category default.
- An enormous template library. Most workshop formats you would want already exist.
- Excellent integrations. 250+ including Jira, GitHub, and Azure, cited by developers as a genuine differentiator.
- Strong ratings on a huge sample. 4.7 on Capterra and 4.6 on G2 across more than 14,000 combined reviews.
- Serious AI investment. AI workflows, agents, and metered MCP access for assistant-driven work, ahead of most competitors.
- Unlimited guests on Business. Genuinely valuable for client-facing work.
Limitations
- Three boards on free. The hard constraint, and the reason most upgrades happen.
- Performance degrades on large boards. Consistently reported across G2 and Capterra for boards heavy with images and PDFs.
- Per-member pricing adds up. Frequently raised by freelancers and small businesses, and particularly by users outside dollar economies.
- Enterprise has a 30-member floor. Governance features are out of reach for smaller organizations.
- MCP and AI limits vary tenfold by tier. Easy to miss, and material if you plan agent-driven workflows.
- It can become a dumping ground. Not a product flaw exactly, but unlimited boards without conventions produces sprawl.
Miro Alternatives and How It Compares
- FigJam is the natural comparison for design teams already in Figma, cheaper and less feature-dense.
- Notion covers documents and databases rather than canvas work, and the two are complements more than substitutes.
- monday.com manages structured work; Miro handles the unstructured thinking that precedes it.
- Mural is the closest direct competitor, similarly workshop-focused, often chosen on procurement rather than features.
- Framer overlaps only on prototyping and is a website builder rather than a whiteboard.
For a broader view, browse our project management directory.
The Verdict
Miro deserves its position. The canvas is fast, the templates cover nearly every workshop format worth running, and the integration depth means it fits into how engineering and product teams already work. A 4.6 to 4.7 rating across more than 14,000 reviews is about as strong a signal as this category produces.
Plan around two numbers. The free plan gives three editable boards, which sounds workable and is not, because any team running regular sessions generates boards faster than that. Treat free as an evaluation tier and budget for Starter at €8 per member, which is where unlimited private boards live and where most teams should be.
The second number is board size. Performance degradation on large, media-heavy boards is the most consistent functional complaint, and it is worth designing around: split big workshops across boards rather than building one enormous canvas. Do that, and Miro is close to the best tool available for distributed collaborative work. Ignore it, and you will eventually be the team waiting for a board to load while everyone watches.
FAQ
How many boards do you get on Miro’s free plan?
Three editable boards, permanently. This is not a monthly allowance or a trial limit, it is the total, and it is the most common reason teams upgrade. Any team running regular workshops or retrospectives will reach it quickly, so treat the free plan as a way to evaluate Miro rather than as a working tier.
How much does Miro cost in 2026?
Billed yearly, Starter is €8 per member per month and Business is €20, with Enterprise custom priced and requiring at least 30 members. Miro localizes currency, so its dollar pricing corresponds numerically. Starter adds unlimited private boards, visitor editing, and high-resolution exports; Business adds unlimited workspaces and guests, prototypes, and AI workflows.
Does Miro slow down on large boards?
Yes, and it is the most consistently reported functional complaint across both G2 and Capterra. Boards heavy with images and PDFs degrade noticeably. The practical mitigation is to split large workshops across several boards rather than building one very large canvas, which is good practice for navigability regardless.
Is Miro worth paying for over FigJam or Mural?
For teams that run workshops as a regular practice, usually yes: the template library, integration depth, and AI capabilities are ahead. FigJam is cheaper and a natural fit if your team already lives in Figma. Mural is the closest direct competitor and is often chosen on procurement terms rather than feature differences.
What is Miro best for?
Distributed teams running collaborative sessions: retrospectives, planning, discovery, journey mapping, and systems design. It is the tool that replaces a wall of sticky notes, and it is strongest when the work is genuinely visual and genuinely collaborative rather than document-shaped.
We are a tight-knit Group and moving almost 200 people out of the office for safety reasons was my first priority. Once we were semi-settled now how do you stay in a constant improvement groove that the agile framework has done for our group. Well, I stumbled upon Miro and after using it just a little I could see the business plan and how things were well thought out. so what I like 1. you can do quick and dirty mock-ups while collaborating with many people we have even swarmed problems where each person or group puts ideas on the same board with a time box. 2. You can do much more detailed Mind maps and funnels really helping to get your point across. The bottom line is you can be really bad with it and it's simple enough you can get your point across or you can learn to use it really well and do rockstar presentations and collaborations and anything in between.
I would like to have a 1 on 1 tutor to make me a rock star especially for some of my people who something like this just looks intimidating because you can.do so much
It's the new remote office Foe so much I keep finding new ways to use it.
We're a creative company that has been using Miro for over a year now. Whereas in the past we might have filled a "war room" with Post-Its, whiteboard sessions, and printouts, now we are able to capture and collaborate all our work in one place. The templates are super helpful from respected sources. Most importantly, we've been able to get all our team members working in one place, including external clients and partners. We won't be going back to a messy "war room" after this! We've tried other whiteboard tools like Mural, but Miro has a more intuitive interface and better feature set.
We use the boards so heavily, sometimes if we copy paste many high-res images and have many people (dozens) on at once, it can get a bit laggy... but we're power-users, so that's an extreme situation. Also, not a dislike, but a feature request - it would be useful to have multiple options to export or archive the boards, ie. one page per frame, or, the entire board as a single PDF, or other options... As we use these boards routinely, we will need a way to share and archive them in our company file management (outside of the Miro platform).
We are a tech consultancy, and so we use the boards to organize projects, plan tasks, brainstorm ideas, host workshops with clients, capture research findings, and present our recommendations. We practically live on Miro!
Miro enables our virtual team collaboration.
There's so much it can do-takes time to appreciate
Miro gives us a way to collaborate in a virtual space successfully, while keeping team activities like retros fresh and interesting with a variety of tools and templates.
I love seeing all my colleagues and team members in one place. Watching our tiny "cursors" interacting virtually feels almost more natural than a Zoom meeting! We can see each other pointing, gesturing, and moving around as we review each other's ideas. As a creative agency, we use Miro to develop our bar-napkin-seeds-of-an-idea into full-blown 360-degree marketing campaigns for our clients. Copywriters, art directors, producers, project managers, and digital team members can all interact in one place, and we can refer back to the whole history of the job with one high-level glance.
It's splitting hairs at this point, but I wish we could somehow combine Zoom and Miro into one teleconferencing experience, as we still require both to have a collaboration session. We don't use Zoom for screen-sharing since everyone is inside the Miro board at once, but we do need it for the actual call. I would love to see Miro further develop its platform to support meetings, calls, and teleconferencing.
We are solving the problems at which the pandemic has hurled our agency (along with countless others), which is the loss of the in-person collaboration experience. Whiteboarding with content strategy and customer experience teams has also been "saved" by Miro; as I can recall, in the early days of working-from-home, we attempted to use Zoom's whiteboard feature, which pales by comparison. It's also been an incredible tool for meeting with our clients and having workshops with them, whereas before the pandemic, we would be traveling for in-person sessions across the country, wherever our clients were based.
How fluid and flexible the experience is
a little frustrated with the wireframing
I've been using it mostly for team workshops or workshops with clients. It helped me communicate ideas and brainstorm easily with others It's been very useful because it's accessible to everyone
The infinite whiteboard and the templates
No integration with GitHub tools! User Experience difficulties.
Great for discussions, brainstorms, and ideations Excelente way to show ideas to everyone in the team Fantastic to show flows and other artifacts to end customers
I love the intuitive design, which allows us to have workshops with non-digital natives without lots and lots of onboarding tasks. Also, the ultra-fast rollout of customer-centric features.
Not a lot to mention here. I would love Miro to have a more diverse video call setup where people can actually share their screens.
Remote workshops with clients. Documenting the project progress without any documenting overhead. Fun at work. Retros. Sprint Plannings. Basically: a lot.
I love the flexibility of Miro, Whether it's mapping out potential social media campaigns, collating hardware options, design feedback or just doing busines model canvas designs and software requirements Miro has the flexibility and intuitiveness that means people get it very quickly. That short learning curve but the limitless possibilities is a key benefit.
Load times on very large boards can sometimes be a bit of a drag but thats really down to how much information you've put on it. A smarter loading scheduler would make this rather small annoyance disapear.
We have used Miro for Software design, data wrangling, hardware options, hardware desiugn feedback, business model canvas design and iteration. The biggest benefits we have gathered is being able to gather sometimes sprawling information and easily reorganise it collaboratively. This ensures everyone is on the same page both literally and metaphorically.
The flexibility of the workspace and the ability to capture so much in one interactive format. The ability to share and collaborate around the workspace is also vital to the whole experience. I will probably utilise Miro even when face to face collaboration is possible again. I am really happy to have discovered this collaboration tool over the last year!
Remembering to lock certain screen elements so I don't move them when trying to navigate the screen!
Miro helps me to visualise large scale business frameworks and interconnected business processes etc. The benefits are the scale that can be worked at, and the flexibility of how you can represent ideas and brainstorming. Having more freedom when building out brainstorming, and then sharing and collaborating with the wider team, have been the main benefits.
I like that you can basically do anything on Miro! They both have helpful templates or let you design a solution that works for anything you're trying to achieve. We run our retrospectives remotely using Miro, which allows the team to be creative and engaged in their responses and use words, emojis or even pictures to express their feelings on the sprint. We also keep our product roadmap there, so it's easy to keep up-to-date and accessible by anyone quickly using a simple link.
Sometimes the endless amount of possibilities makes it hard to narrow down what is the best template or solution for what you're trying to achieve.
During Covid, we're a usually co-located Agile squad of developers, designers and testers. We've been able to run most of our usual ceremonies using Miro, and it has helped keep everyone engaged and connected. The squad have fun expressing themselves using emojis, drawings and pictures during our retrospectives.
First, it's the ease of use combined with the readily available templates. I don't have to think too much about how to visualise a project, workflow, or anything I'd like to use it for - I can simply check the templates, get an idea of how I want to build it, and not spend time in doing so. Not to mention, just browsing the templates helps me get ideas on what more I can use Miro for. Second, with these drag and drop types of tools, you spend a lot of time on minimalistic details (it doesn't align as it should, you need to click 5 times to connect some pieces, etc.), with Miro I never thought to myself "wow, I'm investing so much time in just trying building", I spend most of the time just thinking what I need to add, which is amazing. And, so I don't forget - the ability to integrate to other tools and the ability to present, collaborate and save as pdf, I can't believe these are present :)
I wouldn't highlight anything specific, as my only thoughts here about extra features (but it's so feature-heavy that this is just the mindset of "when you have more than you need, you're thinking of what else could be added). So far, it's perfect.
Project planning, automation mapping and project / business visualisation. The main benefits I've seen is, we've invested so much time into trying to have it all mapped in one place, while combining the need for a workflow, plan, breakdown and a few other things that we would need to combine a few tools to make it happen or work within the limitations of other tools.
Miro has a lot of good templates. The post-it notes, backgrounds, colors and fonts are easy to use, and there's a lot of variety. It's also easy to share, and having 3 boards available in the free version is great. I'm looking forward to integrating it with Microsoft Teams/SharePoint
The only thing I haven't figured out yet is how to integrate it with Teams/SharePoint. To be fair, I haven't tried.
I am using Miro to collaborate with people and map ideas at a distance both during meetings and offline at a time that's convenient for them. I used it recently to do a sort of SWAT analysis for a couple of business opportunities.
The possibility of having a collaborative board with my colleagues and a lot of tools that help us decide, share our ideas and also synthesize our thoughts. I like that it helps me when doing my mind maps when having classes and improving my professional capacitation.
It's not a very intuitive plataform, even though as I enjoy using it, I have difficulty creating my cards if I want to share with my colleagues, so I wish there were more tutorials on using it, and also I wish it has a Portuguese version for being more acessible.
We have a lot of brainstorming about our problems, do some mental maps to get on the situation and solving it. Also, there's room for everyone to collaborate and to show it with a nice view. We are solving the problem with feedback to the team and the lack of innovation in our products.
The expensive whiteboard surface has allowed my Film production team to create and collaborate in ways we never have before. Working with a Environmentalist perspective, this has allowed us to transition from paper used to virtual use, not having to take photos of a whiteboard, just to share an idea.
The coding side of things is very difficult, Especially when trying to get apps that aren't integrated into the program to work with the program. I think there could be some more streamlining towards making this software more business intuitive, so someone like myself can easily incorporate everything into this one software.
Writers block, creative Block, and overall cross platform communication has been streamlined And I find that my deliverables are now on time and far more refined because it's easier to make mistakes and grow from them. My stories are now interested, we're fine, and less destructive to the environment, which for me is a huge thing.
One of the main advantages is the desktop app compared to web clients, nevertheless, webbrowser can be used as well. There are many tools available and vast workspaces – practically unlimited space. Miro is a multipurpose tool, für presentations, groupwork, seminars, brainstorming, documenting ... allowing a mix of structure and unstructured data.
The license schemes are somehow less helpful, if you are involved in different teams, because you need a licensed seat in any team.
Miro is a tool for different purposes: We use it as a typical whiteboard, but we also collect documents, links, papers into the miro boards, this makes it to a project hub. Presentations can be done out of Miro, in a flexible and dynamic way.
This is an amazing tool for creative teams. The fact that you can have a video call and work on the boards in realtime works so well. In our organisation we produce large, complex exhibitions and Miro helps us all have the same understanding of where we're at. We can work both with text and visual production, and when work gets intense, like in the run-up to an opening, the fact that we can send quick comments or confirmations to each other on the board makes the workflow seem supersmooth. The presentation-tool works really well - you make frames directly on the board, and you can custom your frames to suit your presentation needs. This was everybody is looking at the same area of the board when you are working remotely. Collegues who are not involved in the main project production are able to have a look around on the Miro-board and quickly get an understanding of both core-elements and an overview of the complexities of the project, and pick out the bits that are relevant to them. Yeah, cannod reccomend this enough.
If there was anything to dislike is the cost. But it's worth it! You pay for a yearly subscription and after that per seat on the board.
The problems we are solving has to do with the various levels of large scale exhibition-productions. Without Miro it is difficult to get a grasp of the complexity and many levels of understanding, but in Miro you could do a quick sketch on a board to explain your meaning. Just like picking up a pen and paper to explain an idea in 3D quickly. This is essencial in our workplace.
A few things about why I'm hooked on miro: * UX is great - the navigation and controls are very intuitively designed * Contextual menus are all excellent * Infinite scrolling is very helpful, as is the capability to frame groups of elements * Speed and performance of the canvas
I do wish the following features existed - Ability to share "life frames" between miro boards, similar to embedding Youtube. This would make it possible to have portions of a drawing in a common board, and see that in any other board - More diagram widgets - something a bit closer to LucidChart would be great - Hierarchical lanes in Swimlane diagrams. This would be possible to do, and should be similar to Custellence - Wish there was a faster way to extract images and put them into Google Docs - even as an embedded image in a document (similar to Google Drawings in a Google Doc)
- Colloborative diagramming - Diagrams added into Google Docs and other documentation tools - Very complex layered drawings with very large canvases. This is possible with other tools in theory, but the speed of Miro is impressive
Very intuitive and numerous fewtures to collaborate with
Less options for free trial Task management should be easy and available like trello
User story mapping Brainstorming Mapping ideas
Easy to use. Miro also offers free training which is extremely useful.
lack of awareness of Miro- have to train attendees in meetings
Online meeting brainstorming
diversity of templates. very user friendly
only the colours are not so friendly :))
business plans, new projects, working with clients
All you need for great visuals and effective real-time team collaboration. Just Fab!
Nothing to dislike in Miro. It's intuitive to use and great fun also. Thank you for this great tool!
Visual Boards, Mind map, team Collaboration. Fun!
Flexible format, can be adapted for presentations and recording in person whiteboarding sessions. A fabulous planning tool.
Used to be a bit easier to share boards with non-members to comment, seems to have closed this option. We are using it a lot all across the business though and seats are cost-effective for the value brought so happy to expand use
Strategic planning, journey mapping. Using in conjunction with teams for remote planning sessions too.
Miro reduces the distance between people! Miro sustains an experience very similar to the one you have in the office because it is the same as being in front of a whiteboard. It can be even better because you can have a genuine parallel interaction between participants: they all can write, add and remove contents from the board simultaneously, without the impediments they would have in the physical space. Finally, with Miro, you have the advantages of digital supports: you can easily store and copy-paste the material you produce during your working sessions.
I am a fan of Miro, and there is nothing special that I do not like. I believe they can improve the way Miro manages the permissions and visibility for the boards.
I use Miro to have workshops with my team: they are working session with a collaborative style that accelerate the understanding of a problem. Also, I use it for documentation and knowledge sharing or to explore some ideas personally, with schematics and brainstorming.
I like the function of having people view your view when presenting. So useful
Nothing. I like it all. I really don't not like anything.
The problem is expressing creative ideas to a remote team - solved.
I love the miroverse! When I'm stuck on how to push ideas or project management, I draw inspiration from the different templates that are categorized/tagged perfectly. Borrowing from ready designs from credible organizations gives me a boost of confidence and creativity. I also think the Kanban feature on Miro is unique! I've tried other collaborative whiteboards and none yet have integrated this type of feature. In addition, I think the tables on Miro are also packed with functions compared to other whiteboards. While others focus on more visual components, Miro has the same features but packs in functionality as well.
At times, my slides I upload on my Miro board don't fully load. This has been problematic when I planned to present using Miro and my audience see pixelated slides. In addition, since I work in the non-profit space, I think other similar products offer free use of their platforms for accredited non-profits. This is the only reason why the organization I work at uses a competitor over Miro since we can use all features which was particularly helpful in training and working with volunteers.
Currently, we use Miro to document the strategies, design, and growth of our organization. I'm also using Miro as a whiteboard that I can keep updating for big research projects. Being able to just drop a sticky note in a dedicated space when an idea or an insight pops up has been helpful. In addition, the kanban boards are a unique feature to Miro that its other competitors don't have!
There are tons of templates to choose from, so I can find something for every need. I'm a PM, and I can go from a brainstorming session to a team's task list.
There aren't predecessors for Gantt charts. That's the one downside. I can do pretty much everything in Miro, but I have to use a separate tool that allows predecessors to update the timeline.
Brainstorming sessions are an essential part of our business. Since we can no longer meet in person for a whiteboard session, Miro provides the tools we need to be effective.
Miro is freedom in the framework of content capture. I like best that I can template, copy and paste, while editing each object and placement in real-time collaboration with my team.
Specific to me - Miro has no specific environment for task management. I have used the kanban templates but I would like to manage tasks outside of the 'board' itself.
De-centralization of team members in one location. Boring zoom calls just looking at one another talking. Benefits realized = I can moderate with all eyes on the same content and keep everyone on track.
Templates with additional mechanics implemented. It's not an online collaboration tool anymore
I find it hard to find something. Maybe lack of permissions to frames, but it's unfair to expect it from the free version.
Collaboration on modeling, brainstorming, documenting, and strategy description.
What I like best about Miro is it was able to replace the traditonal whiteboard and stickes but still retain that tactile feel of having the physical board. The biggest improvement by far is the flexibility that was recently given to allow non-license users to collaborate with a board. There are times when we need that level interaction with teammates or customers but don't need a full user license so you can get the vital feedback. Miro is also very easy to use and provides continous updates that make the tool indepensible for a company of our size. We started to use this just for Development teams but I gave our UX team a license and they were hooked on the ease of the tool versus what they have been using before. I also appreciate the number of templates that are offered by Miro to get you started on a board. There are times where you are overwhelmed with how to approach the design of a board so it is nice to lean on the templates to give you a jump start. I also like the Apps that are available to give a fuller experience with utilizing the tool. Managing a board is also a plus. The ease of being able to select a group of cards and then move them around to create good looking boards without having to move them one by one is tremendous.
What I dislike about Miro is sometimes navigating can get tricky especially for a first-time user. When you have a good amount of boxes on the screen that you want to navigate sometimes using the mouse vs. directional keys took a little getting used to. It would also be helpful if the font size would allow you to go beyond or below the current limits. There are time you want something to stand out or need a little more room for it to be on a card without having to expand the size of the cards.
The problems we have solved the most with Miro is being able to do virtual Story Boarding and Braining Storming. As mentioned before having to do that on physical boards was the way we operated but that comes with its downfalls. For example, the board could be erased or the stickies fall off and get thrown away. Being able to have this as a virutal board that can literally be seen from anywhere was key during the pandemic. With the pandemic, working from home is now a way of life and we need a way to communicate with teammates around the country and world. Miro also allows us to have better visibility into what we are working on and gives us more transparency. As mentioned our UX department has started to use Miro to supplement what they currently use. They may eventually ditch their existing process and use Miro going forward.
The functionally is amazing, it has a really diverse range of templates and so easy to use as a Whiteboard in meetings, but we mainly use it for graphic representations for change management and strategic development. We use this tool to engage a wide range of stakeholders across the organisation.
The only issue we've found is the flashing ad's for external viewers (those that don't have a Miro log in) are very distracting and have been flagged by viewers.
Visualising the Theory of Change of Our Organisation Developing work process maps for all our departments Scoping and Designing of our new CRM system Visualising the architecture of our new CRM system for staff learing