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Namecheap
4.4
(222)
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Namecheap Reviews & Product Details

Namecheap Overview
What is Namecheap?

Namecheap is an affordable hosting option with security measures that are designed to help users stay safe from possible online attacks. The Namecheap VPN protects you when accessing your data via public WiFI and comes with two-factor authentication for added security. While SSL certification is free for the first year, it does also come with a free one-year WhoIsGuard Privacy Protection Service and access to round-the-clock customer support as well as auto-backup.

Company Namecheap, Inc.
Year founded 2000
Company size 201-500 employees
Headquarters Los Angeles, California, United States
Social Media
Namecheap Categories on Findstack
Ask Questions about Namecheap
What Namecheap is best for?
How does Namecheap compare to Bluehost?
What are the pros and cons of Namecheap?
Namecheap Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Namecheap Pros and Cons
Pros
  • Affordable sign up and renewal pricing
  • Awesome customer service
  • Bundled with one free year of WhoisGuard privacy protection service
Cons
  • While their knowledge-base is reliable and chat support is great, live support is unreliable
Namecheap Features
API Access
Affiliate Program
Auto-Renewal
Bulk Domain Management
Bulk Domain Registration
Custom Nameservers
Customer Support
DNS Management
DNSSEC
Domain Auction
Domain Backorder
Domain Expiration Alerts
Domain Forwarding
Domain Locking
Domain Privacy Protection
Domain Reselling
Domain Search
Domain Transfer
Email Forwarding
IDN (Internationalized Domain Name) Support
Multi-Year Registration
Parking Services
Registrar Accreditation
SSL Certificates
Site Builder
Subdomain Management
TLD Variety
Two-Factor Authentication
WHOIS Lookup
Web Hosting Integration
Namecheap Media
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Namecheap Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 14, 2024
Namecheap Logo
222 Namecheap Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Mar 11, 2022
 Source
Overall Rating:
3.0
SG
Sourav G.
Banker
Share
"Good website to buy your dream domains"
What do you like best about Namecheap?

Very easy process to buy a domain. All essential features are included with it.

What do you dislike about Namecheap?

Some domains are cheaper if you buy from others.

What problems is Namecheap solving and how is that benefiting you?

It gives yoyr brand an online identity. You can use domain to host website.

Small Business (50 or fewer emp.)
Jun 22, 2019
 Source
Overall Rating:
3.0
NI
Nkechi I.
Nkechi Ibia
Share
"Home Of Cheap Hosting and Domain"
What do you like best about Namecheap?

Free SSL on all domains in the hosting account. Free whois for each domain. Transparent Pricing system Prompt and efficient support. Modern web interface.

What do you dislike about Namecheap?

Resource allocation for hosting is small for the price. Could do with more addon domains.

What problems is Namecheap solving and how is that benefiting you?

Installing web apps with one click installs. Hosting websites with free ssl and whois. webmails and subdomains.

Mid Market (51-1000 emp.)
May 19, 2016
 Source
Overall Rating:
3.0
Amir S. avatar
Amir S.
Software Developer
Share
"Good if you are patient."
What do you like best about Namecheap?

Good customer service and fast response. With a reasonable price for the service they provide. They also offer good promotions from time to time.

What do you dislike about Namecheap?

The web UI fails time to time. You've got to do a refresh sometime to get things done. If you are in hurry, it'll make you crazy.

What problems is Namecheap solving and how is that benefiting you?

We are using Namecheap for registering our domain names.

Enterprise (> 1000 emp.)
Apr 14, 2016
 Source
Overall Rating:
2.5
Cecelia D. avatar
Cecelia D.
Developer
Share
"Confusion when you speak to representatives"
What do you like best about Namecheap?

The user interface is nice, and getting on a line with support doesn't take horribly long.

What do you dislike about Namecheap?

Even when speaking with support, sometimes they don't translate what you want to action.

What problems is Namecheap solving and how is that benefiting you?

Domain hosting! Their interface is intuitive, moreso than other hosts.

Small Business (50 or fewer emp.)
May 20, 2016
 Source
Overall Rating:
1.5
SS
Steve S.
Vp, Customer Success
Share
"cheap but cheap"
What do you like best about Namecheap?

Love the pricing, good rates and a reasonable swath of services

What do you dislike about Namecheap?

but they couldnt process our biz credit card and couldnt figure out why. Gave me runaround between them and the bank.

What problems is Namecheap solving and how is that benefiting you?

name service only

Small Business (50 or fewer emp.)
Aug 01, 2023
 Source
Overall Rating:
1.0
SM
Shahar M.
Founder
Share
"A true smart way to scam you!!"
What do you like best about Namecheap?

Cheaper than other providers, for ppl on a budget.

What do you dislike about Namecheap?

For anyone here who is not an IT or experienced be aware! I purchased a domain and at the moment of purchase, Namecheap added some free "services" as a "bonus" (more like a tricky way to upsell inexperienced ppl). I never used these services and even forgot they were there! After a month I saw that I was charged 9.99$ + 18.99$ for these two services!! Long story short, I asked them to cancel the charge and they refused! An honest company would at least send a single reminder saying "Hey we saw you were not using your X, Y...." But it's better to keep it hidden as your money is more important than you!

What problems is Namecheap solving and how is that benefiting you?

Providing domain

Small Business (50 or fewer emp.)
Jun 28, 2023
 Source
Overall Rating:
1.0
Kirill T. avatar
Kirill T.
Founder
Share
"Namecheap scammed me."
What do you like best about Namecheap?

I had a domain there for 1 year, and everything was ok, but as soon as I paid for the renewal, they sent me a letter that they no longer provide me with a service, because I was born in Russia.

What do you dislike about Namecheap?

I tried to contact their support and confirmed that I can transfer my domain to another service provider, however, I was told to wait 45 days and could not get a refund.

What problems is Namecheap solving and how is that benefiting you?

They provided a domain registration service for my product, but then refused to provide it and also refused to issue a refund. The support is very slow and does not answer the questions asked directly.

Enterprise (> 1000 emp.)
Feb 21, 2021
 Source
Overall Rating:
1.0
Thang N. avatar
Thang N.
Senior Cybersecurity Engineer
Share
"Not recommended. Take your business somewhere else."
What do you like best about Namecheap?

Cheap. Has a website with basic functionality.

What do you dislike about Namecheap?

Their faulty AI security system routinely flags many people's accounts as fraud. When this happens, they require you to provide your SSN, a picture of your credit card, and then your bank account statement. If you want to give away your private information, this is the domain host for you. I had to cancel my domain and now at risk of losing it when it gets released back to the public. Also, they have a very spaghetti-like Customer Service department. Person A cannot help with the ticket opened by Person B. Person B doesn't have enough knowledge or permission to help you and therefore refer you to person C. Person C is in the wrong department to they reroute your ticket to Department D. Your ticket sits in the queue for days without any owner assigned until you contact them again so you can flag your ticket as High priority. Overall, the price is cheap but not as competitive anymore. There're other better domain and web hosting companies out there.

What problems is Namecheap solving and how is that benefiting you?

There has been very little benefits besides the cheap price. They give me a domain, but then falsely lock my account despite all my attempts to give them SSN and credit card pictures.

Small Business (50 or fewer emp.)
Mar 19, 2019
 Source
Overall Rating:
1.0
CS
Christian S.
Director Of Marketing
Share
"No warning, scam"
What do you like best about Namecheap?

Nothing. They're a bad company to deal with.

What do you dislike about Namecheap?

They never warned me that my domain was expiring. I went in 4 days before expiration and they won't let me renew it. They said it's going to be over $200 - and it's not even expired yet. I've been a customer for many years now. This is the way they treat their customers.

What problems is Namecheap solving and how is that benefiting you?

Nothing. I'm moving away from them.

Small Business (50 or fewer emp.)
Apr 26, 2016
 Source
Overall Rating:
1.0
MC
Michael C.
Bicycle Courier
Share
"Confusing user experience flow. "
What do you like best about Namecheap?

I liked the customer support line that was available when I got lost as to how to set up my site.

What do you dislike about Namecheap?

I disliked the confusing design of the site, as in the various options were ill explained and hard to find.

What problems is Namecheap solving and how is that benefiting you?

I was launching a splash page for a home construction business in the Kingsway.

Small Business (50 or fewer emp.)
Jan 07, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great domain registar - good prices, great service, honest behavior. Recommended!"
What do you like best about Namecheap?

I have been using Namecheap for years and the most important thing for me is that I know I can trust them with my domains, and that their behavior will always be fair, and that has always been the case for me.

What do you dislike about Namecheap?

The control panel is well structured and designed, but in some cases it did take me a lot of time and navigation to find the functionality I was looking for. This aspect can be improved.

What problems is Namecheap solving and how is that benefiting you?

I use them to register domains for business and personal use. The prices are fair, they have great tools for checking and purchasing domains, and it's easy to maintain the domains once purchased. I have complete piece of mind with relation to my domains.

Small Business (50 or fewer emp.)
Jul 30, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome for Buying Domain"
What do you like best about Namecheap?

A few months back I bought a domain on Namecheap and I must say that the UI is user-friendly. During the purchase, I encountered a problem and right away I was able to connect to customer care through live chat and they fixed my problem. It also has an option for domain auto-renewals and It will auto-renew my domain before the domain expiry date.

What do you dislike about Namecheap?

The DNS management panel of Namecheap domains might be confusing for beginners. The UI of DNS Panel should be improved

What problems is Namecheap solving and how is that benefiting you?

Through Namecheap domains, I can buy domains for managing my different businesses. They also offer different coupon codes to get instant discounts, unlike other platforms. They also offer domain privacy free(forever) for domains unlike other platforms.

Mid Market (51-1000 emp.)
Dec 21, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Namecheap is the one, look nowhere else."
What do you like best about Namecheap?

Namecheap is both affordable and easy to use. I can find what I need at a fair price and easily manage it.

What do you dislike about Namecheap?

Namecheap is starting to spread out a bit, they need to stay focused on their core business to keep it the best around.

What problems is Namecheap solving and how is that benefiting you?

I just need a central spot to buy domains and manage them. Namecheap does that without a bloated interface with irrelevant information.

Small Business (50 or fewer emp.)
Jan 25, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Domain Registrar"
What do you like best about Namecheap?

Affordable, secure domain registration and renewals.

What do you dislike about Namecheap?

Simple interface can make it difficult find advanced features.

What problems is Namecheap solving and how is that benefiting you?

I use Namecheap to register, renew, and maintain all my domain names.

Small Business (50 or fewer emp.)
Dec 14, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"By far the best domain registrar out there..."
What do you like best about Namecheap?

Super clean and clear domain dashboard. I like having all my tools on one screen.

What do you dislike about Namecheap?

They sometimes "recommend" services in the middle of your list of domains, kind of like an ad.

What problems is Namecheap solving and how is that benefiting you?

None.

Enterprise (> 1000 emp.)
Nov 30, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It does what it says on the tin!"
What do you like best about Namecheap?

Their name is very fitting; they are indeed very cheap! They offer coupons on social media regularly too. Support is great via LiveChat.

What do you dislike about Namecheap?

There is honestly nothing that I dislike; they're incredible!

What problems is Namecheap solving and how is that benefiting you?

We now have a registrar that is competent, fast, and cheap - to buy domain names from

Small Business (50 or fewer emp.)
Oct 09, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great domain registrar and one of my favorite."
What do you like best about Namecheap?

I have been a namecheap customer for quite few years and I love the fact they have affordable prices, an awesome support system, they offer free whois and DNS management. And yes they don't kill me with their renewal prices.

What do you dislike about Namecheap?

Talking about domains I don't have anything to dislike. I have been using them for years now and the have been good and helpful.

What problems is Namecheap solving and how is that benefiting you?

Namecheap offers one of the best competitive prices for a huge variety of domains spread across various tld's. They run some great offers every year during blackfiday/cybermonday. They also have various discounted promotions from time to time. The management dashboard area is simple to use. Overall it's my number one choice when registering domains.

Small Business (50 or fewer emp.)
Sep 18, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My goto website to buy any domains!"
What do you like best about Namecheap?

Keeping aside the usual stuff like the ease of use, excellent customer service with quick turnaround and easy integration, what I like the best is the fact that they provide WHOISGUARD for free for most domains (.com, .net, .org, etc). This is extremely useful.

What do you dislike about Namecheap?

To be entirely honest, I haven't yet found anything that I dislike about this service yet.

What problems is Namecheap solving and how is that benefiting you?

This is my one-stop shop for all my domain purchases. I currently own 3 and all are through Namecheap!

Small Business (50 or fewer emp.)
Aug 31, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Really cheap domains"
What do you like best about Namecheap?

They have great prices on domains and setting up DNS servers is pretty easy. Whenever I had problems it was easy to figure out what to do with a simple google search. They have basic settings and advanced settings as well and most things can be accomplished with their basic settings.

What do you dislike about Namecheap?

There isn't much to dislike except sometimes the loading time on their website is slow.

What problems is Namecheap solving and how is that benefiting you?

It has allowed me to quickly and easily buy a large number of domains for, what I can tell, is the cheapest price available and to easily set up URL redirects. It has also enabled me to list my domains for sale easily rather than going through a third party website.

Small Business (50 or fewer emp.)
Mar 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Love Namecheap"
What do you like best about Namecheap?

I love namecheap because they always seem to have deals for transfers and use domain registrations, support is responsibly quick , I love the payment options that they offer, a wide range of payment options. A good list of tld on offer as well

What do you dislike about Namecheap?

Support can sometimes take sometime if the issue needs to be escalated, sometimes they decide to act on illegitimate copyright notices and suspend the domain as well as the account as a whole, I think they need to look in to see how legitimate those requests are

What problems is Namecheap solving and how is that benefiting you?

We have multiple of our domains registered through namecheap, quick and instant domain registrations

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