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OpenPhone Logo
OpenPhone
4.8
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OpenPhone Reviews & Product Details

OpenPhone Overview
What is OpenPhone?

OpenPhone adds work phone numbers to your team's existing devices. No new hardware required; all you need is an app.

Company OpenPhone Technologies Inc.
Year founded 2018
Company size 11-50 employees
Headquarters San Francisco, California, United States
Social Media
OpenPhone Categories on Findstack
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Ask Questions about OpenPhone
What OpenPhone is best for?
How does OpenPhone compare to Nextiva?
What are the pros and cons of OpenPhone?
OpenPhone Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
OpenPhone Features
Auto Attendant
Call Barging
Call Forwarding
Call Logs
Call Monitoring
Call Queues
Call Recording
Call Reporting and Analytics
Call Routing
Call Screening
Call Transfer
Call Whispering
Caller ID
Conference Calling
Contact Management
Do Not Disturb
Fax to Email
HD Voice
IVR (Interactive Voice Response)
Integration with CRM
International Calling
Mobile App
Number Porting
Presence Indicator
SIP Trunking
Softphone
Text Messaging
Video Conferencing
Voicemail
Voicemail to Email
OpenPhone Media
OpenPhone video thumbnail
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OpenPhone Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 13, 2025
OpenPhone Logo
1,677 OpenPhone Reviews
4.8 out of 5
Small Business (50 or fewer emp.)
Feb 04, 2024
 Source
Overall Rating:
5.0
BC
Bryan C.
Founder
Share
"Perfect for Business in 2024"
What do you like best about OpenPhone?

OpenPhone enables my business to operate from anywhere at anytime. The ability to answer a call or respond to a text from any device has been invaluable.

What do you dislike about OpenPhone?

OpenPhone does not seem to integrate with physical desk phones at this time (comparing to Dialpad)

What problems is OpenPhone solving and how is that benefiting you?

OpenPhone solves the problem of staying connected with my clients and also integrates with HubSpot so I have a single source of truth for everyone I work with.

Small Business (50 or fewer emp.)
Jan 28, 2024
 Source
Overall Rating:
5.0
MR
Margo R.
Founder
Share
"OpenPhone! Your Go-To VOiP Business Phone System."
What do you like best about OpenPhone?

New to OpenPhone, but when I had a concern or needed clarification, their customer support was on top of it. They guided me through how to make changed and updates. They were really helpful. Not something I have received from previous business phone offerings. They have a veriety of features and intergrating our company systems was a breeze. Easy to use and super functional. Highly recomended!

What do you dislike about OpenPhone?

Not sure. Haven't been with them long enough.

What problems is OpenPhone solving and how is that benefiting you?

I submitted our LOA incorrectly, but they didn't waste any time. They reached out with a step-by-step guide and I was able to get my phone number transferred over with no further issues.

Small Business (50 or fewer emp.)
Jan 26, 2024
 Source
Overall Rating:
5.0
HH
Hadassah H.
Founder
Share
"I love using OpenPhone"
What do you like best about OpenPhone?

It's such an easy software to use and navigate. The customer service is amazing. I use it everyday for both personal and business. It has great features and I would recommend to anyone.

What do you dislike about OpenPhone?

So far I have nothing that I dislike. It's a great software.

What problems is OpenPhone solving and how is that benefiting you?

OpenPhone is allowing our overseas sales people to support our business on ground without people Thinking that they are scammers. It also helps cuts cost with respect to communications

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
FB
Filomena B.
Founder
Share
"We love OpenPhone!"
What do you like best about OpenPhone?

It's extremely simple to use and understand. I love the capabilities of OpenPhone with business hours and automatic texts. We use it every day, and the customer support has been quick and extrememly helpful and friendly.

What do you dislike about OpenPhone?

The only thing is that the porting took quite a long time, but I am not sure if it was an OpenPhone issue or my courier's issue.

What problems is OpenPhone solving and how is that benefiting you?

We chose to use OpenPhone because we needed to connect our main landline with the ability to text. Also, I work from home most of the time so I can answer calls without our landline.

Small Business (50 or fewer emp.)
Jan 23, 2024
 Source
Overall Rating:
5.0
LM
Lucio M.
Founder
Share
"Our business loves OpenPhone"
What do you like best about OpenPhone?

We find OpenPhone to be very easy to use. Their Customer Service responds quickly when we've had questions. They're always actively improving their software with frequent updates.

What do you dislike about OpenPhone?

Their pricing is comparable to other business voip solutions, but for my specific business needs, the price per user is a bit high. I wish they had a cheaper "read-only" option for additional users.

What problems is OpenPhone solving and how is that benefiting you?

We love the call recording feature OpenPhone contains. We also like the snippet integration and after-hours auto-replies.

Small Business (50 or fewer emp.)
Jan 23, 2024
 Source
Overall Rating:
5.0
Fakhar A. avatar
Fakhar A.
Founder
Share
"Engaging with the open phone calling service afforded a professional and efficient communication"
What do you like best about OpenPhone?

"OpenPhone's reliability and simplicity."

What do you dislike about OpenPhone?

"OpenPhone's interface could be more intuitive, and occasional connectivity issues have been a minor inconvenience in an otherwise reliable service."

What problems is OpenPhone solving and how is that benefiting you?

OpenPhone solves communication challenges by providing a flexible, cost-effective, and professional virtual phone service, enhancing mobility and unifying business communications.

Small Business (50 or fewer emp.)
Jan 23, 2024
 Source
Overall Rating:
5.0
RM
Richard M.
Founder
Share
"OpenPhone is a great business tool."
What do you like best about OpenPhone?

I like that OpenPhone has a separate ring on my mobile phone so I know if the call is for business or personal. Better yet, I love how the system creates a script and timestamp of my conversations so that I can look back to review previous conversations with my prospects or clients. It is also easy to learn and use and integrates with HubSpot.

What do you dislike about OpenPhone?

I haven't found anything to complain about, but I am new to the system.

What problems is OpenPhone solving and how is that benefiting you?

I need a separate business line and OpenPhone gives me the mobility of keeping contact with clients.

Small Business (50 or fewer emp.)
Jan 22, 2024
 Source
Overall Rating:
5.0
MK
Marisa K.
Founder
Share
"So Happy we moved our business over to Openphone!!!"
What do you like best about OpenPhone?

I love how easy it was to dowload and add new members. Onboarding our whole team took no time at all. Just a few easy clicks and you are all set!

What do you dislike about OpenPhone?

There is nothing don't like. It's super easy to use and the support is great

What problems is OpenPhone solving and how is that benefiting you?

As a global business we need reliable communication tools so we can stay in contact with our clients, tenants and investors. Openphone helps us do just that.

Small Business (50 or fewer emp.)
Jan 21, 2024
 Source
Overall Rating:
5.0
EW
Eric L W.
Founder
Share
"Great phone service for Business."
What do you like best about OpenPhone?

One of the best interface and great voice quality. We been using open phone for over four years, I cannot imagine our business without open phone.

What do you dislike about OpenPhone?

I think if open phone adds logout from all devices it will be great.

What problems is OpenPhone solving and how is that benefiting you?

Easy to use it solves all the challenges we had using VOIP.

Small Business (50 or fewer emp.)
Jan 20, 2024
 Source
Overall Rating:
5.0
Charles D. avatar
Charles D.
Executive Director
Share
"Works all the time"
What do you like best about OpenPhone?

With Openphone you can take it anywhere on almost any device, Can be used privately or for business. I like that I can receive and send texts as well. Has many options to set up in the backend area to suit your business needs. It is not only a phone number, it also has a business suite to cater to your needs of how you would like to use your number

What do you dislike about OpenPhone?

I always need an internet connection for it to work. For international customers, it is not possible to redirect calls to the number because of Fees. I get a delay type lag sometimes, not too bad though. Besides that it works most of the time, So I have not much to dislike.

What problems is OpenPhone solving and how is that benefiting you?

The benefit of using Openphone for me is to have a USA number to do business with even though I live in the Caribbean. I do a lot of business online and my business caters to people coming from USA and Canada to the island for celebrations. So the number is a need for me to stay in contact and stay in reach with those clients. And if I am found then they can call that number and it acts just like a local call for them, I do not have to rush the conversation because of International calling fees.