Quo Reviews: 4.8/5 — Highly Rated

I love the simplicity of OpenPhone. The app I moved from added so many "features" over the years that it became complex and irrelevant. OpenPhone was the breath of fresh air that I needed. This app figured out how to keep the most important things while also keeping the interface clean and easy.

The desktop app feels a bit clumsy at times. Perhaps because it is a Chrome extension, I'm not sure. Also, sometimes text messages I send on the phone app do not replicate on the desktop app.

OpenPhone is helping us manage incoming calls and text messages from clients. In our scenario, we have two business numbers coming into the same dashboard. OpenPhone allows us to differentiate between the businesses, while maintaining the availability that our customers have come to expect from us.

The User Interface design is very intutive and modern unlike all the other tools that I have used. The price is good, very affordable. They have app and web support and you can easily integrate with other apps, so thats very good. Plus you can receive messages, my usecase is covered 100%.

The communication could be a little bit better. They reply with warmth but it takes a little bit of time. The time to reply could be better.

OpenPhone gives me a dedicated phone line for calling leads formy business. They have a $19 affordable subscription that I am using, I only intend to call US and Canada market for that having a dedicated phone line works perfectly for me. Other tools are expensive and have some sort of geo restrictions. My operations team is in Pakistan so making calls from Pakistan is a breeze now.

I have been using the OpenPhone system for the past 2+ years and have tried other systems out there, but OpenPhone is the best and most user-friendly of them all. It has allowed us to centralize and streamline all of our phone systems and incorporate them smoothly into the other tools that we use. The best features so far would be Analytics, and the communication we can have between staff within conversation threads with customers.

There is nothing we dislike, the one thing that we can use and are looking forward to as it is in the roadmap is the Pipedrive integration, which we see is already in the works.

OpenPhone is allowing us to connect and communicate internally amongst staff and externally with customers all within one centralized system.

The versatility of the product and that our entire team can use it simultaneously.

I have not found a downside to OpenPhone yet!

It is solving the problem of needing an online based communication service that can be used by our entire team.

Its only been 2 weeks with openphone, but I have to say, it is the best value and product/service that I have tried thus far. Having been in business for over 20 years, I have tried many providers. I have specific needs for communicating with my clients, and OpenPhone meets them all (plus there are extra things I haven't even thought of, which is just a bonus). I was able to port my number over (wasn't so sure I would be able to, since Comcast said that I would have to get a cell phone plan with a new 2 year contract, but OpenPhone was successful in porting over my number, and it was pretty fast too). setting up my account to fully function was intuitive, and easy. As a business owner; I highly recommend Openphone.

That I had not found it sooner! I wasted a bunch of money trying out other phone/text programs, not to mention all the time I spent setting up the other programs to find that they did NOT meet my needs.

It allows me to have continuity with my highly valued clients. When I open the communication dashboard it shows all my contact with that client. So it refreshes my memory as to our last steps, and plans. Easy texting- 2 way with my customers and clients.

It is excellent that we can have multiple users (our reps) respond to one client (customer) and keep track of all info through the one text message that is sent and we can make internal notes (internal thread) as we go.

Texts you have to scroll back down because it isn't where you left them. Deleting a phone number or contact is annoying, but u can work around it.

OpenPhone is the best thing for our business. I have looked at so many companies and OpenPhone has what we need. We are pleased.

I love the ease of use across platforms. The app is clear, simple, and useful. I moved from a platform that was complex and a I felt like I was always trying to remember how to do fairly basic actions.

I don't have any dislikes. I see that at my need level more complex activities require additional fees but I came to OpenPhone for simplicity, effectiveness, and lower cost.

It's far less expensive than my previous solution. It also allows me to catch every important call either at my desk or through my mobile.

So convenient and efficent, ease of use, customer support

Only the owner can create voicemail for shared account

No need for an extra phone

OpenPhone is praised for its user-friendly design, virtual phone features, flexibility, integrations, affordability, and responsive customer support.

There no any issue or Glitches in Openphone

OpenPhone streamlines communication, enhances professionalism, fosters mobility, integrates tools, and economizes.

I love how easy it is to use. I also love that open phone automatically records the calls. If I have any questions for customer service. They answer promptly.

I can't erase some of the messages through text.

Verification of previous conversations