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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Training | Documentation |
Languages | English |
OpenPhone enables my business to operate from anywhere at anytime. The ability to answer a call or respond to a text from any device has been invaluable.
OpenPhone does not seem to integrate with physical desk phones at this time (comparing to Dialpad)
OpenPhone solves the problem of staying connected with my clients and also integrates with HubSpot so I have a single source of truth for everyone I work with.
New to OpenPhone, but when I had a concern or needed clarification, their customer support was on top of it. They guided me through how to make changed and updates. They were really helpful. Not something I have received from previous business phone offerings. They have a veriety of features and intergrating our company systems was a breeze. Easy to use and super functional. Highly recomended!
Not sure. Haven't been with them long enough.
I submitted our LOA incorrectly, but they didn't waste any time. They reached out with a step-by-step guide and I was able to get my phone number transferred over with no further issues.
It's such an easy software to use and navigate. The customer service is amazing. I use it everyday for both personal and business. It has great features and I would recommend to anyone.
So far I have nothing that I dislike. It's a great software.
OpenPhone is allowing our overseas sales people to support our business on ground without people Thinking that they are scammers. It also helps cuts cost with respect to communications
It's extremely simple to use and understand. I love the capabilities of OpenPhone with business hours and automatic texts. We use it every day, and the customer support has been quick and extrememly helpful and friendly.
The only thing is that the porting took quite a long time, but I am not sure if it was an OpenPhone issue or my courier's issue.
We chose to use OpenPhone because we needed to connect our main landline with the ability to text. Also, I work from home most of the time so I can answer calls without our landline.
We find OpenPhone to be very easy to use. Their Customer Service responds quickly when we've had questions. They're always actively improving their software with frequent updates.
Their pricing is comparable to other business voip solutions, but for my specific business needs, the price per user is a bit high. I wish they had a cheaper "read-only" option for additional users.
We love the call recording feature OpenPhone contains. We also like the snippet integration and after-hours auto-replies.
"OpenPhone's reliability and simplicity."
"OpenPhone's interface could be more intuitive, and occasional connectivity issues have been a minor inconvenience in an otherwise reliable service."
OpenPhone solves communication challenges by providing a flexible, cost-effective, and professional virtual phone service, enhancing mobility and unifying business communications.
I like that OpenPhone has a separate ring on my mobile phone so I know if the call is for business or personal. Better yet, I love how the system creates a script and timestamp of my conversations so that I can look back to review previous conversations with my prospects or clients. It is also easy to learn and use and integrates with HubSpot.
I haven't found anything to complain about, but I am new to the system.
I need a separate business line and OpenPhone gives me the mobility of keeping contact with clients.
I love how easy it was to dowload and add new members. Onboarding our whole team took no time at all. Just a few easy clicks and you are all set!
There is nothing don't like. It's super easy to use and the support is great
As a global business we need reliable communication tools so we can stay in contact with our clients, tenants and investors. Openphone helps us do just that.
One of the best interface and great voice quality. We been using open phone for over four years, I cannot imagine our business without open phone.
I think if open phone adds logout from all devices it will be great.
Easy to use it solves all the challenges we had using VOIP.
With Openphone you can take it anywhere on almost any device, Can be used privately or for business. I like that I can receive and send texts as well. Has many options to set up in the backend area to suit your business needs. It is not only a phone number, it also has a business suite to cater to your needs of how you would like to use your number
I always need an internet connection for it to work. For international customers, it is not possible to redirect calls to the number because of Fees. I get a delay type lag sometimes, not too bad though. Besides that it works most of the time, So I have not much to dislike.
The benefit of using Openphone for me is to have a USA number to do business with even though I live in the Caribbean. I do a lot of business online and my business caters to people coming from USA and Canada to the island for celebrations. So the number is a need for me to stay in contact and stay in reach with those clients. And if I am found then they can call that number and it acts just like a local call for them, I do not have to rush the conversation because of International calling fees.