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Oyster HR Reviews: 4.4/5 — Solid Choice
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare Oyster HR with other popular tools in the same category.
Engaged and responsive account reps, customer involvement in betas and new feature launches, mision-driven B-corp that is working to enable global hiring.
There can be some back and forth in countries where Oyster engages 3rd party EOR subcontractors vs. the markets where they have direct entities and can therefore get quicker responses to support questions
We have team members across 10+ countries and Oyster allows us a single platform and point of contact to compliantly employe and pay them despite all the complexities involved in local compliance.
The interface is straightforward and easy to navigate, with an attractive but functional layout.
There is nothing in particular that I dislike.
The ability to hire talent from countries where we don't have a business entity.
Oyster are very helpful and responsive with any query raised. They share all stages of the onboarding process for visibilty and i trust our employees are in the best hands.
There was a contract change which i submitted for an employee, which took a number of weeks to resolve, however the team kept regular communication and was resolved eventually.
There was a slight issue with the platform when submitting a payroll change, but the support team looked into this immediately and resolved within a day. In the meantime, the team were able to submit the payroll change on my behalf.. which helped as payroll cut off was approaching. Very thankful for Oyster going out of their way to help.
Cross-country employment is a very cumbersome and time-consuming process that involves dealing with local tax, insurance, and legal regulations. Oyster eliminates this time-consuming and stressful process.
The payment process was difficult because it was somewhat shorter than our payment term. No other problems in particular.
We had an employee who was scheduled to work overseas become the employee of Oyster and work for our company because he could not be directly worked for various reasons.
I've been using OysterHR to help with my company's HR needs for hiring people abroad, and I couldn't be happier with the service. The platform is intuitive and easy to use, and the customer support team was incredibly helpful in getting us set up. We were able to streamline our hiring processes and save a lot of time and resources. I highly recommend this platform for any company looking for an EOR solution.
After using OysterHR for a while, I can confidently say that I don't dislike anything about the platform.
By handling all the legal and administrative requirements of hiring in a new country
I like that I feel I work with people who know what they're doing and have a sense of urgency. I am never left wondering what is going on. I do not have experience with competitors but at present I have no reason to look into them.
The support received before becoming clients does not do justice to the quality they provide after onboarding. It is of course not cheap but more or less at the same level than competitors.
I had to relocate to a Country where my employer did not have any presence; Oyster allowed me to continue doing my job and not having to deal with a lot of legal and tax complications.
I appreciate the reactivity of the support team as well as the clarity of the platform which is very intuitive. In general it is a positive experience with Oyster.
Maybe the fact that I have to do things twice (for example when I ask a leave I need to do it on my company platform and Oster platform). And also the fact to fill up timesheet each month whereas my schedule is always the same.
It allows me to work for a foreign company but with French conditions/contract. It eases the recruitment which makes the international collaboration efficient and easy.
The dashboard that Oyster Provides. We get all the documents available on one simple dashboard.
A little slow response on user queries, it takes time for them to be resolved.
Oyster is taking care of hiring international employees, managing their payrolls and providing support with each detail related to that country hiring process.
I have used Oyster from an user perspective. So, my onboarding with my new organization has taken place via Oyster. It was very smooth. The details were very clear. Also, any queries were clarified at the earliest by the onboarding contact person. The option to sign any agreement documents using custom signature or having the inbuilt feature to signature was very efficient. Overall I loved the experience with Oyster.
During my experience, I have not found any downsides of Oyster. My experience was very nice. So, unfortunately, I won't be able to provide any points for improvemnet at this time.
I will be going to be employed by a customer company who does not have a legal entity in India, my native country. So, via Oyster that purpose to employ me has been fulfilled. Oyster has taken care of employment agreements with me, so via its platfrom I am going to be employed to the customer company.
I like how easy it was for me to get where are all the things I needed on the platform. The customer support is also very responsive and helped me in a complicated situation. Overall, very pleasant experience.
Nothing to mention here. I am very satisfied.
Oyster takes away the pain of employing people from different countries.
Its simplicity and the fact that most of the things are automated. I find that I had in the platform everything that I needed and no more, and it was very intuitive to work with. On the operational side everytjing went smooth - like contracts, payments, support request. I also appreciate the positive attitude of the staff and embedded in the concept - that made the platform more trustful.
At times they answered a bit slower to our request but I must say I did not face any big issues with that. No harm done.
I was compensated for work done in my country, for a company that did not have local presence.
Oysters' communication is direct, professional, and consistent, They always help when they are problems. I would recommend Oyster for anyone working remotely for a company.
There are not many dislikes I have about Oyster, since everything usually works very smoothly. Sometimes the waiting times can be long due to high demand. Overall all is good!
It's helping me to work for a company that is not based in the same country that I live in. It allows me to broaden my work opportunities by not being tied to jobs in my area.
The best thing of the oyster is that they entertain the each query and solve the problem within given time.
No downside in the oyster, they are doing their best.
oyster has given us platform to connect with the global employers and we are getting more knownledge from diverse culture.
Ease of use, both from a system perspective and user perspective. Using it from an employer perspective has been simple and easy to use meaning I have less concerns.
I don't have any significant concerns. They are moving heavily to Self Servce which works when the team are engage however if you are hiring across the business and therefore have a large manager population who only interact with the system every few weeks, the central admin tends to be the 'go-to' which can be frustrating.
It ensures we do not need to set up entities locally which reduces admin and cost burdens. It also opens up the georgraphies we can hire in relatively easily.
As an employee hired via Oyster it's easy and straightforward to use. If I had any issues, customer support was quick and knowledgeable to respond. Had no issues with the platform either, like the minimalistic design.
It was not fully integrated with our company's HR system, so I had to double-request and record all time-off. That's the only thing I didn't like as it's double the work.
Allowing me to be hired to a company that's based in a different country where I am. Which gives me as an employee to be more flexible and have a bigger pool of jobs.
Oyster is probably the best platform to hire talent from everywhere across the globe. Their customer support is outstanding, and the platform is super user-friendly. I would recommend Oyster for anyone wanting to expand their search for talent to the entire world!
Oyster is not one of the cheapest Remote Hiring platforms in the market, and if you're planning to hire just through Oyster, it can become utterly expensive. That being said, Oyster is still competitive and offers a much better service than other platforms.
Oyster allows us to search for talent all across the Globe without really having to worry about the location of a new employee or legal parameters to hire in said geography.
As an Indian talent, I like several things about Oyster, but here are my top three: Global reach. Oyster can help me find jobs in over 180 countries, including India. This means that I can have a wider range of opportunities to choose from. Automated hiring process. Oyster's platform automates many of the tasks involved in hiring, such as creating employment contracts and onboarding employees. This can save me a lot of time and hassle. Expertise in Indian labor laws. Oyster has a team of experts who are familiar with Indian labor laws. This means that I can be confident that my rights are protected when I work with a company that uses Oyster. Overall, I think Oyster People Services is a great option for Indian talents who are looking for jobs globally. It's a fast, easy, and compliant way to find the right job for you.
As an Indian talent, I have a few dislikes about Oyster People Services: The platform does not support all of the Indian labor laws. This can make it difficult for talents to understand their rights and protections when working with a company that uses Oyster. One thing to mention is that Oyster doesn't allow NPS deduction yet in India, which is very important for employees' social security. The customer support team is not always available 24/7. Oyster's customer support team is available during business hours but may not be available if you have a question or issue outside of those hours. Getting a reply from customer support sometimes is delayed. Also, oyster should provide its talents(3rd party) company email id, ID card, and company contact number because these documents are required in India for many financial works.
Oyster helps me to get employed by a foreign employee while residing in my home country, and it takes care of my payroll, benefits and labor laws. Oyster improve previous arrangements by my employer by simplifying the process and automating it.
Oysters provide a fantastic platform that allows for (nearly) everything to be handled without having to contact a member of the support team. They have constantly developed the product over the last 12 months and reviewed internal processes to speed up things like payroll, accessing documents etc to improve on the user experience whilst still giving great customer service when you need a friendly member of the team to support with a query.
Sometimes, understanding payroll can be tricky, especially where reconciliation is required, but Oyster are dealing with improving this process to reduce the workload on the users side.
Oyster allows us to seamlessly hire employees in different countries, taking responsibility for the onboarding and offboarding of employees allowing us to focus on business. This is a big positive for us as we aren't experts in local law in other countries.
Oyster does a great job of keeping the end user in mind and ensuring that the admins have everything they need. I also love that the platform comes with the cost tool to help understand every detail that comes with hiring in a new country.
A better notification system would go a long way along with a better dashboard that gives a quick overview of each contractor/employee and any actions that need to be taken with them.
We are able to hire in many different countries without having to worry about any compliance issues.
It's easy to use, pretty straight forward to get things done and very user friendly.
Preset reports not always provide much details and you don't have the ability to customize your own reports, which some times causes to take more time to do a task.
We can now get to more workforce in coutries that we couldn't get in the past.
The Team was incredible - professional, efficient and highly knowledgeable - activating the company was fast and stress-free, and the ability to customize the process to align with our company practices was brilliant.
To be honest - there has been nothing I have found that I dislike about Oyster. The portal, process of onboarding, activating the company profile, expenses approval, and invoices - they all add value and are easy to use.
We value Oyster to onboard the best skills in countries where we do not have a legal entity - Oyster allows us the freedom to hire in so many countries and has opened up our recruitment options. With Oyster we are able to find and engage the best skills globally with ease whilst still knowing we are compliant in a country where we have no legal entity.
The platform is really intuitive and Oyster's staff is really helpful
It might be a bit challenging to figure out the exact cost at first, but Oyster is making improvements to their calculation tool already
Tax & labor laws are complex and cannot realistically be mastered for every jurisdiction for smaller organization. Oyster made possible to hire internationally without the fear of not complying to local laws.
I like using Oyster because it efficiently manages my contractor's contracts and invoices. It is easy to monitor contractor payments and make any necessary corrections as necessary.
I don't particularly appreciate that invoices, once approved, cannot be undone and insisting that an invoice be canceled delays the payment process for the whole team during pay periods.
Oyster is solving the issue of how to manage people who are hired remotely. Using Oyster enables the company to make hires from all over the world, thus increasing the possibility of making job opportunities available to people worldwide.
I like the onboarding process. It's great that invoices are so easy to create and approve. The support team is very responsive.
I had some technical issues, but I was able to solve them quickly with the help of the support team
I have international contractors, and I love I can manage them all from one place. No matter which country they live
The ease of communicating with the team and onboard process
So far everything has been like a walk in a park
Full-time contract with my workplace
Support is fantastic. We also left a competitor to partner with Oyster HR. The competitor had a ton of hidden fees that you wouldn't notice unless you have a diligent controller. Oyster is very transparent and incredibly helpful
Not much to dislike. One suggestion would be to find localized employee healthcare benefits. The off-the-shelf healthcare benefits are global, which is great for digital nomads. Most of the time, we've found that local healthcare plans are more effective for employees and have better costs for employers. Oyster helped us through this process, but seeing this as a standard option for others would be nice.
Oyster helps us onboard, pay, and provide benefits to our valued employees outside of the U.S. This is done with a beautiful user interface, well-built automation, and top-notch customer support.
Oyster helps me to work with the whole world. Without his help, I would not have been able to find a job. I am very grateful for the opportunity Oyster gives me.
Didn't notice that. Quality of service, speed, support work - no problem. I don't know what else to write. The main thing is not to degrade the application and stay on top
Oyster solves the following problems for me: 1. Opportunity to work with customers abroad 2. the ability to receive payments from abroad 3. convenient platform where everything is intuitive and accessible
Straightforward interface to use and has all the essential tools available. Also, their support is very friendly and the response times are great!
One thing I would love to see is a recap of your remaining PTO and other types of time off available in order to have a better overview when going to request time off.
I'd say, first of all, being employed locally in my country of residence, even when working for a foreign company. Their dashboard also really makes it easy to access payslips and requesting time off.
Oyster provides a fast and flexible way to hire team members remotely without a legal entity and without knowledge about local regulations.
It took a bit more time than expected to get everything up and running and we needed some iterations between all parties.
Fast and flexible remote hiring.
Great support team, assistance in getting necessary documents, platform is easy to use!
I had an incident with late payment of salary and feel like the support team could've done more to help me.
Being hired from abroad, easy management of taxes, signing contracts