Oyster HR Reviews: 4.4/5 — Solid Choice

Oyster's account managers are knowledgeable and provid timely and relevant feedback. Their interface is user friendly.

I would appreciate a mobile App for OysterHR otherwise their web interface works just fine.

Oyster facilities remote employment, which has enabled me to work for an international organization and receive benefits tailored for my jurisdiction.

This is my first contract engaged with Oyster and I must say that everything went so smooth during the onboarding process. The help desk is always reactiv and the Oyster team is really here to make your life easier. I got no issue so far within this first year and I can only recommand this plateform.

Well, since I got no issue with Oyster I can't really say that I did not like something. As an improvement vision, I would like to see a business company credit card to allow employees to benefit from these advantages when the job position allows it of course.

Oyster allows me to be able to work from my country of residence without having to worry about the requirements of the HR system that the company I work for is requesting. I keep the local environment and laws for the contract.

The platfom is fantastic and easy to use! I Love it!

The time response of the people sometimes.

The documents basically.

Very easy platform to use as an employee - easy to find payslips

Really isn't anything so far that I could think of

Making it easy to see my pay and also days off

Simple to use, transparent pricing, a lot of relevant and easily accessible information on the local markets, and friendly support. Before choosing Oyster we did review other options, but liked Oyster the most for all the reasons above.

There is really nothing to dislike about Oyster, the only one thing that could be improved is the response time when support is needed, although if everything is done within their suggested notice period that is not an issue at all

We had our existing employees permanently moving to the countries where we don't have entities and Oyster had a solution for it that has served and supported us very well

Oyster has consistently demonstrated exceptional responsiveness, problem-solving skills, and efficiency in handling bureaucratic issues. Their dedication to employee support and well-being shines through in every interaction. Oyster team's proactive approach to addressing bureaucratic challenges is worth applauding. They stay updated with changes in regulations and compliance requirements. This attention to detail and thoroughness instills confidence in the company's operations and provides employees with peace of mind, knowing that their payroll and other administrative matters are handled with utmost professionalism.

I am completely satisfied with my experience with Oyster. I just have one improvement suggestion: Streamlined Onboarding Process. Continuously review and streamline the onboarding process to reduce any potential bottlenecks and enhance the experience for new hires. A seamless onboarding process sets the right tone for an employee's journey with the company.

I am Brazilian and live in São Paulo, Brazil. I work for a company in the USA located in California. Oyster helped my company to hire me locally, following the labor laws of my country.

Smooth onboarding and user friendly procedure. Very much helpful in quick communication to any query raised by employee .Overall highly recommend oyster services

Very happy with the oyster services so nothing to dislike about the oyster

Oyster allows to upload all document on platform and make it easy for company and employee for any query resolution if required . In addition it provides data protection

Trasperency which is provided by Oyster HR is really required in this competitive world. Thanks for everything Oyster

Nothing is there that needs to be highlighted as I don't like about Oyster

Giving transferent service and providing very good service in terms of HR line and updating all our documents correctly

That it checks the reviews of the invoice fast

Sometimes oyster takes two weeks to send money, but the contract says it takes 3 to 5 days

It mainly solves the person's invoice if the person sends the correct details to oyster

Oyster has helped us to hire the best talents all around the world, providing quick and high-quality support for us and a pleasant onboarding process for our hires. Our feedback is always being taken into account and new features are continuously implemented on the platform making the whole experience better every day.

Nothing related to Oyster here. There are some partners in certain countries where the onboarding experience is a little bit more complex, but Oyster is always there to help.

Hiring people globally is helping our company have the best talents without restrictions.

As we have worked with other EOR partners, I can say that Oyster is providing the best quality services and taking care of its customers. I really appreciate the dedicated representatives at Oyster who are always there to support and solve all kinds of topics regarding our foreign employees. Another great thing in cooperation is that there is a constant development of the platform and available information.

Overall I'm very happy with the cooperation, just sometimes it's more difficult to work with entities, where Oyster has local partners and not their own legal entity.

As the local market is very small, we have a chance to hire anywhere in the world and get the best talent joining our company via Oyster, and that boosts the company's development, as we have access to a wide pool of specialists.

Oyster app is user friendly and support is always available trying to help in the fastes way.

Nothing, I really like whole Oyster experience.

Having our worldwide team employeed completely legaly.

The platform is well-designed and very easy to use. The support team are really helpful and respond very quickly. Overall I am very satisfied.

I can't think of anything I dislike at this time.

Allows my company to employee me from a company that they do not have a business entity in and is a universal platform for all my HR needs.

It has simple and intuitive user interface

Nothing I found in my last two years of usage

Earlier, I used to send invoices manually and tracking them was painful.

It is easy to create my invoices and whenever I have an issue with them it is simple to get it resolved.

Nothing that I can think of at the present moment.

Oyster helps me received my monthly payments without issues.

It is user-friendly because it is easier to navigate and simplifies Global Hiring. Companies can find and employ talented individuals from around the world without having to navigate the intricacies of international employment laws and regulations themselves.

sometimes payments are taking long to reach our bank accounts. These issues may disrupt workflows, cause delays, or temporarily impact the user experience. We would like payments to be quick as possible.

Overall, Oyster's solutions aim to facilitate global hiring, streamline remote work operations, and ensure compliance, benefiting companies by expanding their talent pool and individuals by providing flexible employment opportunities.

Oyster provides a dedicated team to contact should you have any questions. They are super helpful and responsive, making hiring internationally less daunting!

Hiring Internationally takes more time due to having to understand the legalities. This is not due to Oyster though, who are always so quick to support.

Being able to employee Internationally legally means that we can expand our business more quickly. They help us understand employment legislation in countries we have never operated in.

Oyster's customer support and account managers are just lit. There direct and honest approach and quick TurnAround Time is great. All the team folks are well informed of the product and it's offering

I wish Oyster could support the Onsite employees and not just remote employees. This would be a game changer for any firm.

It's a literal one-stop solution for all the global employment needs. The pain of manual work is taken care by the system and the product. The folks at oyster have just a bright smile on the face whenever we're meeting them

They are very client-focused, and that's noticeable in all communications, either with our assigned CSMs or with each one of the HSMs assigned to our new hires. They have always provided an incredible level of support.

There's nothing specific that I dislike about Oyster. So far, they have proven to be a valuable partner for our company and we continue to using them for future onboardings.

We use Oyster as vendor for our distributed employees around the world, and also for contractor management. They are helping us employ in all targeted locations and setups, providing fast and valuable answers to all our questions and providing our employees with excellent level of support.

OysterHR is not the first EOR that I've used, and therefore I can say with confidence that it's the best out there. The onboarding experience is super smooth. Support is incredibly quick and actually resolves your queries instead of just pinging more questions back at you or sending a link to their FAQs. Knowledge about different countries' legislations is second to none. The user experience of their online portal is great, website is easy to navigate and clear where to find things. Automated invoices and payments make my life incredibly easy. The fact that it's registered in the US and there's no VAT charged on salaries is super helpful for a small business like us that's not VAT registered. Honestly, I could go on and on. I'm a massive fan.

There's nothing about Oyster that I dislike so far. They've delivered a perfect service and I cannot think of anything else that they could be doing better at the moment.

If not for Oyster, as a small business we would not be able to hire our full-time employee who's based in another country than our business legal entity. Furthermore, it's great to have HR support who will look into any contractual details and answer any questions at a lightning speed.

The transparency about their process and easily accessible detailed help docs.

I would like it if delivery of service was a bit faster. On the people side of things, somethings things are urgent.

Helping us hire talent in countries where we don't have an enitity.

Oyster allows us to hire in any country, helping us have a more distributed and diverse workforce to support customers in a variety of time zones and languages.

Navigating Oyster as an admin takes some getting used to.

From our second hire we were a globally distributed team. Oyster allows us to manage employees and contractors anywhere without stress. This means we can hire where the talent is instead of where our HR/employment knowledge is.

the professionalism of the team and their very fast customer assistance. The website platform is very simple and easy to navigate

nothing in particular, perhaps the fact that there is no mobile app

they handled all the bureaucratic part behind my employment contract

Oyster is quite the companion, timely and exact. Core to its values and exact to it's processes. Immediate feedback and a mind blowing experience for remote usage!

Delay in local currency payment is a little alarming though n

Delayed payments and Immediately efficient feedback as well as a Personalised inquiry and smooth interaction

Oyster is a fantastic platform for companies looking to employ talent in countries where they do not have a legal entity. The platform is straightforward to use and navigate, making it an excellent option for those unfamiliar with foreign employment laws and regulations. Additionally, Oyster's client support team is incredibly responsive and supportive, providing users with reassurance and confidence throughout employment.

While Oyster's ticketing system works well for communication with the support team, the lack of phone support can be a drawback for some users. The back and forth via the ticketing system can become lengthy when attempting to clarify information or resolve issues. A more direct and immediate mode of communication would be preferable in certain situations.

An efficient and user-friendly employer of record platform for international hiring needs, including legal information.

The service at Oyster is top notch. I have monthly check in meetings with my account managers (I could have them more or less frequently if I would like), where we discuss any open issues or questions I have and any new developments with Oyster. Each time I have had to reach out to support, I have had a good experience with quick replies and thorough responses that I can trust. I have used another EOR service in the past and I can say Oyster's service is 100x better and more reliable. Additionally, the platform itself is really easy to use with intuitive features.

Oyster is still rolling out some key features to make things more automated and easier to use, but in the few months that I have been with Oyster, many of the things I have wanted have either been rolled out or added to the roadmap. The platform is still very user friendly and I think it will just continue to get better as they make enhancements.

We used a different EOR service in the past and were very frustrated with the service we were getting. Oyster provides us with the information that we need to properly manage and pay our team members in countries we don't have entities in.

The incredible response time! I always have answers to my questions almost immediately!

Nothing that I can think of! The last PEO we switched over from was so dismal. I can't believe we wasted so much time before we got oyster!

Oyster is helping us onboard international employees in as little as 1.5 weeks! We were losing potential hires because our last PEO was taking so long!

I only use contractors and Oyster provides an easy way for me to pay contractors both in country and around the world. I've used contractors from the USA, Canada, and Columbia, and it works for everyone. They manage the payments and create the tax forms necessary for year-end. The price for contractors is reasonable. Oyster is a good choice for a small business leveraging contractors.

It's a bit difficult to reach someone for support by phone, and my contractors would prefer to receive pay quicker (takes about two weeks from invoice approval to their receipt of payment.

Oyster takes care of payments and contractor setup (in and out of country) so I don't have to worry about any related regulations, and minimizes my responsibilities for tax and other compliance issues. My business benefits by being able to obtain the best help possible at competitive rates, reduces my risk, and allows me to focus on my business more.

Oyster makes it incredibly easy to quickly hire remote talent for your team. The onboarding process is straight forward and fast, with a Oyster support member always there to assist.

What could be improved is for Oyster to provide us as an employer with a bit more information on the actual salary details of our team members. We would like to have a better insight in the social security contributions as well as taxes that our team members pay, as this helps to understand their actual net income and thus be in a better position to relate to them when negotiating salaries.

We are looking to extend our team with the best talent, regardless of their location. Thus, we need a way to be able to safely hire talent from other countries, which Oyster enables us to do.

Customer Service responds quickly and with helpful information.

I would appreciate a guide to come back to when having questions and/or to communicate in the local language, as legal or labor language in the local language is more precise, so I don't have to translate it.

It solves the scenario of working remotely for a company based in another country.