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Pipefy
Streamline Your Workflow
4.6

( 223 )

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Pipefy Reviews & Product Details

Pipefy Overview
What is Pipefy?

Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate with stakeholders, and integrate with other software to ensure better business results.

Company Pipefy
Year founded 2015
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
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What Pipefy is best for?
How does Pipefy compare to Nintex Process Platform?
What are the pros and cons of Pipefy?
Pipefy Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Pipefy Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Pipefy Media
Pipefy video thumbnail
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Pipefy Screenshots
Pipefy screenshot 1
Pipefy screenshot 2
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Pipefy screenshot 5
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 03, 2026
Pipefy Logo
223 Pipefy Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
May 08, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"The best tool to organize your processes."
What do you like best about Pipefy?

What I like best is the automations options.

What do you dislike about Pipefy?

The templates e-mails messages could be improved.

What problems is Pipefy solving and how is that benefiting you?

Sending automated e-mails. This is definitely a time saving!!

Small Business (50 or fewer emp.)
Jan 21, 2020
 Source
Overall Rating:
4.0
Giovanna B. avatar
Giovanna B.
Bim Project Coordinator
Share
"Avaliação Pipefy"
What do you like best about Pipefy?

Gosto de como consigo personalizar os campos e os processos que preciso controlar na minha Empresa Júnior.

What do you dislike about Pipefy?

Ainda falta um pouco mais de suporte ao usuário (quando pedi ajuda, falaram para assistir aos vídeos - que eu já tinha assistido - e não buscou resolver o meu problema). Também tem alguns bugs que podem surgir de vez em quando, e ainda não entendi 100% com funciona a parte de Sprints no pipe.

What problems is Pipefy solving and how is that benefiting you?

Padronizar processos, organizar dados, ter histórico dos projetos.

Mid Market (51-1000 emp.)
Nov 17, 2019
 Source
Overall Rating:
4.0
LiliAna M. avatar
Lili Ana M.
Senior Sales Marketing Executive
Share
"Mi opinión sobre pipefy"
What do you like best about Pipefy?

Lo que más me agrada de pipefy es su personalización ya que cuenta con varios tipos de organización de sus tableros dependiendo del proyectos en los que estemos trabajando su interfaz de usuario es bastante limpia, y estable sus precios también son competidores ya que son más económicos de otros software en su categoría su aplicación móvil es buena ya que está muy buen diseñada y nos ayuda a estar en comunicación ya que puedo ingresar información donde sea que me encuentre y alguien en nuestra oficina puede continuar con los procesos, sin llamarme o enviarme un correo electrónico.

What do you dislike about Pipefy?

Para una empresa pequeña es difícil configurar automatizaciones, cargar bases de datos y cosas que necesitan algún tipo de "programación"

What problems is Pipefy solving and how is that benefiting you?

Pipefy nos a ayudado mucho en la gestión de desarrollo de proyectos y. En la corrección de errores ahorrando nos dinero y tiempo en soluciones

Small Business (50 or fewer emp.)
Oct 02, 2019
 Source
Overall Rating:
4.0
AC
Anna C.
Certified Residential Real Estate Appraiser
Share
"Pipefy"
What do you like best about Pipefy?

I really like how this program keeps track with our work as well as it is really a time management helper. I love the cross functional innovation and just the customization side of it. Time management has been key as well as it allows creativity with the sole fact of able to customize it go their liking rather than everyone looking the same. My biggest role for it was for time management as well as making my job easier.

What do you dislike about Pipefy?

I am not the biggest fan of the software development changes as well as the platform. It, at times, could become very confusing for me as a worker and I would have to reteach myself about the product due to software updates. I have been used to how everything runs so efficiently and then those changes make me have to go back and relearn. I love the cross functional innovation and just the customization side of it.

What problems is Pipefy solving and how is that benefiting you?

Time management has been key as well as it allows creativity with the sole fact of able to customize it go their liking rather than everyone looking the same. I love the cross functional innovation and just the customization side of it. It was easy to used when it wasn't having a platform or software update.

Mid Market (51-1000 emp.)
Aug 16, 2019
 Source
Overall Rating:
4.0
George C. avatar
George C.
Freelance Writer
Share
"Pipefy gives you full control of your work and make more impact. "
What do you like best about Pipefy?

It allows you streamline and automate any business process.

What do you dislike about Pipefy?

It has a lot od competition and security is not very durable.

What problems is Pipefy solving and how is that benefiting you?

Business process management, it helps visualise work in a way i have account of my work and more.

Small Business (50 or fewer emp.)
Jan 31, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Interesting platform for work completion"
What do you like best about Pipefy?

It is a thorough platform to take projects or sales from beginning to end. Different steps along the way of the sales process allow for different categories of placement dependent upon the projects completion status

What do you dislike about Pipefy?

Numerous columns to choose that sometimes complicates things and makes processes more complex than they really need to be

What problems is Pipefy solving and how is that benefiting you?

Organization of projects or sales different stages

Small Business (50 or fewer emp.)
Jan 30, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good user Interface"
What do you like best about Pipefy?

I like the user interface, it is very easy to understand. And they have a very good support to the customers, they assist you anytime if you need assistance.And the simple report is very good for the initial customers. It also has the adaptability to adapt the need for the project.

What do you dislike about Pipefy?

I installed the app on the mobile phone. And believe me, the mobile app is very poor. And also the billing system for the one user is not so good. And Also the integration with the other tools is disabled. It seems like most of the features in the under construction phase.

What problems is Pipefy solving and how is that benefiting you?

Pipefy has a good features like communication speed, efficiency, integrate multidisciplinary teams, eliminate failures etc. This is very good for internal communication. This is the benefit which I have realized.

Small Business (50 or fewer emp.)
Nov 28, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Powerful tool to automate your process"
What do you like best about Pipefy?

Pipefy has a lot of amazing features to integrate each step of your process even if many people needs to participate in different moments.

What do you dislike about Pipefy?

It has some limitations about how many automatizations you could programming depending on your plan. The initial one has just 5.

What problems is Pipefy solving and how is that benefiting you?

Pipefy can provide a significantly improvement to your internal communication. In addition, you ensure that each step will be completed before goes to the next stage.

Small Business (50 or fewer emp.)
Nov 17, 2017
 Source
Overall Rating:
4.0
PF
Paulo F.
Co Founder
Share
"Great Process Platform! "
What do you like best about Pipefy?

Very intuitive platform! It has a simple and easy to use layout when building processes. You can build many pipes with different processes and connect each pipe through processes, which has helped a lot when a certain task has to go from one pipe to another (or one employee to another). Implementing wasn't as hard as I imagined it to be because pipefy had someone to help us out!

What do you dislike about Pipefy?

Since I already use Pipedrive for my sales team I've been able to substitute pipefy for pipedrive and save on the monthly payments. That's pretty much the only thing i dislike. If pipefy had more features similar to pipedrive I would definitely keep pipefy. Like any other platform it takes some time to learn how to build the processes you want.

What problems is Pipefy solving and how is that benefiting you?

I've used pipefy to help on the my companies Customer Success process. It helps organize activities for my C.S. team and gives me a pretty good idea of how things are going.

Mid Market (51-1000 emp.)
Nov 07, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"It's a good Kanban system"
What do you like best about Pipefy?

The organization of information is clear and easy to understand. It makes project management easy and requires very little learning to get onboarded

What do you dislike about Pipefy?

The reporting features are lagging. You might have 35 fields on your card but only 25 in your report. So, you'll have to work with the team to make this work. Also, there are lags in follow-up from IT, some features make no sense (like how cards are created). Our team uses it for Recruitment but it's not the best function for this product.

What problems is Pipefy solving and how is that benefiting you?

Pipefy helps us with our Recruitment functions as well as managing documentation between our teams.