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Rakuten Affiliate Marketing Software logo
Rakuten
The most rewarding way to shop
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Rakuten Reviews — Pricing, Features & The Honest Take

Rakuten Overview
What is Rakuten?

Rakuten is a global technology and e-commerce ecosystem that operates a consumer-facing rewards/cash-back platform and merchant-facing marketplaces (e.g., Rakuten Ichiba). It connects merchants and consumers via storefronts, loyalty (Rakuten Points / Club R), coupons, affiliate advertising, analytics, fulfillment services, and AI-powered merchant tools (RMS, AI Assistant). Regionally deployed in Japan, Europe, and the U.S., Rakuten provides seller subscription plans, commission schedules, and logistics/fulfillment integrations while offering developer APIs and merchant dashboards.

Company Rakuten Group, Inc.
Year founded 1997
Company size 1000+ employees
Headquarters Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo, Japan
Rakuten Categories on Findstack
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Ask Questions about Rakuten
What Rakuten is best for?
How does Rakuten compare to Awin?
What are the pros and cons of Rakuten?
Rakuten Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Browser Extension, Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support FAQs/Forum, Knowledge Base
Training Documentation
Languages English, French, Japanese
Rakuten Pros and Cons
Pros
  • Comprehensive feature set combining marketplace, rewards, advertising and AI tools.
  • Transparent regional fee structures and multiple tiers to scale with merchant needs.
  • Strong loyalty/rewards model (Rakuten Points) driving repeat purchases.
  • Large global reach and membership base across regions.
  • AI-powered tools (RMS AI Assistant) that can improve merchant workflows and content production.
Cons
  • Merchant tools such as RMS in Japan are available only in Japanese, which can be a barrier for non-Japanese speakers.
  • U.S. marketplace seller pricing is less transparently documented on official Rakuten pages; some figures come from third-party sources.
  • Commission and fee burden can be relatively high depending on category and plan (Starter vs Expert).
  • Some AI features are in beta and not yet universally available across all regions.
  • Subscription and fixed monthly fees (particularly in Japan) may be high for smaller sellers.
Rakuten Features
Affiliate Management
Affiliate publisher network access
API Access
Banner Management
Campaign Management
CLI tools (command-line), SDKs
Commission / compensation model flexibility
Commission Management
Conversion Tracking
Coupon / promo / discount code tracking
Creative Management
Customer Support
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 31, 2026

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