Retool Reviews & Product Details

Super easy & intuitive platform for creating meaningful internal apps. Providing QA & product team with a lot of value with little effort. Great support team & community.

I've submitted a request a few months ago and after the initial response I haven't heard much. I don't get updates on newest releases and added features nor knows where to look for them.

Providing QA & product team with a lot of value with little effort.

Dev cycle speed is fantastic - we can have our users submit a feature request / UX issue on our admin tools and have the change deployed in a few minutes. Saves a ton of time vs. running our own builds.

UX is still a tiny bit clunky - the submit-query-requery cycle can be a bit sluggish, but overall totally fine and I'm confident it will improve as they mature.

Fully runs our internal admin & analytics tools. We query our DBs directly and it's super fast and easy to build.

Retool offers a straightforward platform to build pages, where users can easily drag and drop customizable frontend components and with some coding, wire them all together to form your final product. Retool is built for internal tools and dashboards, but it is not limited to only doing that. The thing I liked best about Retool is the flexibility of the platform and the level of technical support you would get as a user. The platform offers many pre-existing connectors to external resources, such as Salesforce, Mongo, Stripe, and many more. It will take you a while to getting the setup right, but once it's set properly, you can easily build a tool in days. The technical support team is what I wanted to highlight at Retool. The team consists of custom-oriented engineers that focus on meeting your needs. They listen to your questions and provide suitable solutions for most of them. For the ones that cannot be resolved immediately, the escalation chain up to their engineering team is also very transparent, where you can expect their team to respond with a very detailed explanation of the root cause and what they have done to fix it - in a very timely manner!

The biggest downside of Retool right now is the lack of transparency of what features they are actively developing. So in short, a product roadmap would be ideal.

Productivity problems are being solved using Retool. The benefits of Retool are the ease of use and the ability to allow developers to work on what matters most and not worry about frontend dependencies.

that connection to the different query like MongoDB, rest API and etc. it lets us pull and set data .also if we didn't implement the API. fast and easy

cannot set the brand color, in the components. missing video and image gallery that was saving time to implement a support feature.

a quick admin tool to update DB of our app. upload files to S3 and get CDN URL. support tool to view our customer's outputs.

Retool is a great resource to build quick internal tools that help us in all aspects of managing the operations (for customer success teams) as well as for quick validation and prototyping (for developers). We use Retool extensively at Airbase and have built tools of all levels of sophistication. It does make life easy!

The documentation can be improved to provide more clarity

We are building various internal tools for different set of teams including sales, customer success, engineering and product. The tools help us in managing internal operations as well as testing/validating ideas for developers.

The UI is very simple and modern to use.. even though I'm not a front-end developer I was able to develop internal apps very easily. The support team is also responsive and there's a great community on the forum.

We'll need more components on the UI or more examples on how to develop custom components. More flexibility with the tables would be good too.. but I understand that there's a trade-off there and each use-case is unique.

We're using Retool for internal operations, data entry, customer relationship management. CMS.

Ease of use of the product. Very quick to pick up and get running.

Not much to dislike here. Lots of flexibility.

Integration and Prototyping

speed, it's super fast to build internal dashboard/tools with retool

Features and interactions pattern are limited

Build internal tools fast and cheap

Easy to use , support for multiple data sources , easy to deploy and maintain

Pricing can be a bit aggressive may be features reduced for startups

We are developing a match making app , using retool for internal back office flow and reporting engine kind of our admin tool.

Really simple to link together multiple API requests together so you can then build an 'app' to achieve a task that before took 10 different requests

Retool is great, but can be slightly difficult to use at times for setup. The UI is not very attractive but gets the job done

We needed to activate API access for our customers via creation of an accounts, attributing specific rights to that account and a number of other items. This previously took 30 minutes at least, and was very manual. With retool, we have linked all the requests together so you input the information you need and then it does the rest for you. Now the whole task takes less than 3 minutes! This has allowed us to better serve customers and save time to be used strategically on other tasks