Retool Reviews: 4.6/5 — Highly Rated

Retool has replaced all of our custom built back-office apps and tooling for our product operations, and wholesale freed up engineering to focus entirely on customer facing product. It has enabled us to really invest without compromise for both customers and our ops.

The UI can feel a bit awkward at times. However, it's made large strides already, and the interface and documentation has improved a great deal.

Retool replaced our back of house dashboards and tooling for engineers, product, and customer success. Previously our team had to author these applications, which is necessary, but low value compared to the effort. Retool fixed the balance of those decisions.

The best thing is the UX that has been developed. I am sure it won't be easy but you nailed it and make it user-friendly. I won't surprise to see an IPO of retool in future. - The nice part is stripe-like third-party integrations. This tool has the potential to automate any work flow with additional automation capability.

I have nothing that I dislike about the retool.

- Customer support tools - Internal engineering infra to patch production records. - To build a small merchant app experience using inbuilt stripe integration. - To improve the customer onboarding experience and ease the complexity by building such a custom tool app.

Configuring all of my data sources, APIs, and having control of everything in one place. I can then view real time metrics, get interactive reports of all sorts of data, give control to support teams to equip them with everything they need from errors that users faced to internal dashboards that allow them to unblock users, and create all the admin tooling I could need for all of my services, fast and with great UI.

The learning curve is slightly on the higher side with the documentation lacking in detail and accessibility at the time I was learning to use retool. It's been getting better lately though, and wherever it failed me, their support team was always quick to answer all my questions!

*ALL* the admin tooling and dashboards and reporting I can need as an engineer. It lets me enable data analysts, other engineers in my team, support teams, business teams. I can't imagine the effort it would've taken to build all of that. And every single one of my retool apps took literally hours to spin up. Once you learn it, there's no stopping the amount of accessibility it provides into all of your systems.

Ability to create good-looking pages easy and connect it to any database or REST api.

A cost and inability to set permissions for Production and Staging for the same page (app).

We need an admin panel for our organization, and we do not want to have a separate staff for it.

Retool has changed our back office process completely. In the hands of our developers we were able to put together a full back-office suite for our business in just a few days. We’re pulling data from multiple APIs, Google Sheets, and automating communications with Twilio. Retool has taken the hard part out of something every business needs - an easy admin interface for managing your customer’s data.

There’s very little Retool doesn’t have - their support is very responsive, and if you need to connect to a custom resource there are multiple options for deep integration.

Retool even helps our developers while building database queries - by working in Retool while building a schema, we end up with an easy to use low level database interface for every model.

This might sounds weird that no-code tool for engineer? But it is true. We as engineers, facing a lot of routing and boring tasks requires some code, everyone has it's own kudos to accomplish those tasks, but Retool is a new all-in-one tool to create those tools for engineer, teammate, etc. I would like to recommend to all of my teammates to use Retool

So far didn't see anything dislike about Retool.

1. some routing jobs/tasks relied on engineer's work. 2. simple UI freed engineer from normal CRUD operations 3. really fast to build an internal tool to operate on the production database, saving tons of time for engineers.

I really enjoy the interface and how easy it is to use. The design and layout are very intuitive. The support that I've gotten when I got stuck has also been amazing.

The pricing is per-user, this makes it hard to be used for a large org 1000+ users with tools where a user may only use it once a year.

We were able to easily build internal admin apps with a drag and drop UI. We were able to get non-developers involved with the building process and everything is hosted in the cloud with authentication.

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We have a great overview on the events we're running in our app. Also the difrent tabs you can make and the analyses are really good

Sometimes when there is to many data in the tabels there occures a bug.

The backend of our app is running in Retool we can see all our users and events we're running.

They have a vision that goes beyond just building internal apps, and that proves to be very useful. You also want to be able to quickly pull together some marketing or sales tool, or want to collaborate with partners. That's where most no-code tools fail and retool does not. Next to that, the functionality covered by ready-made scripts or no code features is larger than most tools offer.

Their starting point that 1 tool = 1 page can be circumvented, but it's better if that design concept would be a bit more flexible.

To build a finished tool without help of developers and in fast iterations.