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Rippling Reviews: 4.8/5 — Highly Rated
Rippling is a cloud-based software platform designed to help businesses manage their HR and IT operations from a single interface. It streamlines processes such as payroll, benefits administration, onboarding, and computer and software setup, making it easier for companies to onboard, manage, and offboard employees. Additionally, Rippling integrates with numerous other business tools and platforms, providing a unified solution to automate various administrative tasks and improve operational efficiency.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Rippling Pros and Cons
- Modular HR, payroll, and IT solutions that connect seamlessly with each other
- Integrates with 500+ third-party software
- Users can easily switch its PEO option on and off
- Payroll solution supports international payments
- Pricing isn’t all transparent
- You can’t purchase other modules without buying the core Rippling Unity platform first
- HR help desk option with phone and email support costs extra
- Gets pricey as you add features
Compare Rippling with other popular tools in the same category.
Onboarding was easy, I was able to call someone to help set everything up. Since then, everything has continued to be easy. Payroll just happens.
I haven't come across anything I dislike yet.
Payroll for our 2 person team.
Rippling gives a small startup the powers of a big company when it comes to HR and onboarding new team members. After going through Rippling's simple organization setup and configuring your apps, it's completely hands off—the account creation, hardware configuration, etc. Plus, completely free payroll.
So far, the experience has been awesome. One improvement that could be made is making apps easier to find. Rippling recently added categories, but a simple search would be useful too. Also, I know Rippling has integrations for timesheets, but I think having this built-in would be awesome, especially if it auto-filled hours for hourly employee payroll.
All the onboarding-related functions of a big company's HR department. - Payroll - Account creation / management - Offer letters and forms
I love how easy and simple HR and payroll is! Even without the automatic integrations, just having a payroll system for a small business that starts FREE can be a huge jumpstart for that side of managing the business.
Not all of the integrations are working for me yet, but, that's not really why I signed up for this. I do have some of them working, and those are awesome, but others like Slack for example doesn't seem to remove a user when we terminate them, so we go into slack and remove that one manually.
Payroll was something we avoided as long as possible as a small business because of the costs associated. With Rippling to start free until you have more employees is a godsend, I wish we had that years ago. Now there's really no reason not to have payroll done right for a small office staff.
I look the UX of Rippling. I am able to click where I want and receive the outputs I am looking for.
Would like more data and reporting functionality.
Core HR resources, compliance, and data management.
I love how user friendly the UI is. The layout is nice and there are explainations for everything if you don't know wehre to go. I also love that there is a mobile app that is easy to use.
Honestly there is not much that I don't like about rippling. If there is, I don't know about it yet!
Rippling is letting me easily request time off, manage my benefits, check to see who is in the org chart, etc.
Payroll and Spend Management is super easy and simple too. It is also quite cheap compared to most other providers and great support for international users as well. Everything is integrated directly with our Quickbooks Online as well.
Setup was a bit of a pain, there are some glitches on the website too where I had to reach out to our account executive to get resolved.
Rippling helped us with international Payroll and spend management. It directly syncs up with Quickbooks Online which made it really easy to use.
As an employee, I like that Rippling gives me most details I should receive about my employment and compensation details
Rippling took very long time to amend the W-2 form last year
HR software for remote working company. It helps me to manage my document and compensation
Rippling is very user friendly. It is so easy to navigate the site and find all of the relevant information I need. I have used similar softwares at other organizations and I found them clunky and difficult to use. As a regular user, it makes accessing all of my information a breeze. SSO is so easy to use and I love having everything I need all in one place.
I have nothing bad to say about Rippling
Rippling solves the problem of having too many softwares and consolidates everything in one easy to use package.
1. Makes it very easy for employer to add new employee details in company data with ease. 2. Helps with a wide range of HR processes such as time off and timekeeping of each and every employee. 3. Easy access to one payroll process. 4. Leave and attendance management is very flawless. 5. Asset management is a great feature in which a company can keep a record of its assets, it is one of the best features. 6. Very user friendly, Navigation is easy and fast too, You can use it anywhere.
1. Must provide some free trial to the new users to gain more buyers. 2. Sometimes hard to navigate but can be easy with regular use. 3. No else cons for this software.
It is solving the day to day work of each and every HR function important for the company. The best benefit is that each and every detail of the employees is fed into the software and all employee tracking can be managed with this software.
Almost nothing has worked well for us with our UK implementation of Rippling. The product consistently throws error messages that support admits are bugs, and the support experience has been absolutely terrible. We have been repeatedly delayed in our payroll runs due to errors on the Rippling side. I had thought after the first incredibly painful payroll run we would be able to complete payroll easily going forward, but with awful support and recurring errors that seems not to be the case. In the UK I would strongly recommend against using Rippling
Both the product and the support experiences have been absolutely terrible, by far the worst of the many SaaS products I use.
Payroll
I like the autorun feature; not all payroll SaaS providers have that. I also like its integration with QuickBooks Online and the resources it offers through Mineral.
I do not like its Excel report downloads. They are .csv files that look disorganized with no formatting. This is especially disappointing when it comes to the payroll journal/register as I use that quite often for analytical purposes. I also do not like how it is not that easy to export the payroll journal entry to Excel. Lastly, the pay run has to be performed quite far in advance. Does not provide any time for last minute changes. Lastly, the billing invoices for things like Worker's Comp and even medical could be improved. The medical invoice changes upon download based on when things or billed.
Rippling allows us to run payroll on time and when needed. In addition, our auxiliary services such as BambooHR and Guideline 401k integrates well with Rippling.
I enjoy Rippling's design and organization. Data and reports are much more accessible with up to date information. Transferring candidates has been much easier due to the system of approvals that works with us.
I do not have any major complaints about rippling but there is a lag period in understanding how your newly imported candidates and employee information is transferred
Rippling software is MUCH faster than the previous ATS we were using. It has made onboarding applicants much simpler and efficient. Differnt admin members can keep the process updated.
Rippling is a breeze to navigate! Its intuitive interface, feature set, and built-in customer support make the transition seamless and hassle-free. Highly recommend it for a stress-free experience.
Still very new, but so far it seems like there are no blaring problems. The customer support side is on the slow end and can be a bit of a run around directing you to contact someone else. This leads me to believe it is a bot and not a real person, but I have not played around with it too much to have a clearer picture.
Rippling solves several problems for employees, benefiting them from an employee perspective. Firstly, it centralizes HR tasks like benefits enrollment, and time-off requests, streamlining processes and reducing paperwork. Secondly, it offers self-service capabilities, empowering employees to update personal information, access pay stubs, and manage their own profiles. This saves time and promotes autonomy. Overall, Rippling's efficient HR management tools enhance employee experience by simplifying administrative tasks, promoting self-service, and improving accessibility.
It's super easy to navigate - which is most important to me.
I haven't found anything specific I dislike about rippling. I would enjoy if it offered some employee mental health offerings (deals on headspace apps or motivational quotes - I think of gusto and how its easy to use but its also such a soothing and playful app. It makes me enjoy getting onto the app).
Payroll, attendance and OOO days
It is very easy to operate. Changing things has never been easier
The one time whenSC+VB bank collasped it effected our payroll.
Solving the ease of use and how employees can actually engage in the software.
Rippling is fast to load as well as it's easy to use. I can access my employment information, seek HR support, and find courses that I can take to improve my work performance!
I'd say nothing to dislike here! Rippling is quite simple to use.
We use Rippling to request time off and take and review courses for performance improvement. We can view our organization charts as well as single-employee information. It's been a great addition to Tempo.
It's easy to navigate and find information!
The collapsible menu items in the left menu took a little bit to get used to and the animations aren't really necessary, they slow down navigation. Also, the email field on the login page insists on the value not being a valid email until I finally finish typing the last few letters.
We needed a better HR platform that could do more and centralize more of our information
THE LEFTHAND SIDEBAR IS ORGANIZED NICELY
I FIND IT DIFFICULT TO FIND PAST PAY STUBS AND INFORMATION REGARDING COMPENSATION
ALL EMPLOYEE INFORMATION EXISTS IN ONE PLACE
The home page. It has good graphics with symbols for each button.
It could include more such as a good breakdown on the tax system.
It helps me detect, monitor and control how my paycheck is being handled.
Ripping is very easy to use and allows for a seamless experience with this HR tool
In the app, sometimes the features don't work as well as the website.
Rippling makes everyday HR tasks much easier to accomplish by having access to numerous features in the palm of your hand
The clean choices between the different health plans, and how they were arranged to easily discern between them. It was an easy and quick process, and i'd reccomend it!
I didn't love that your selections showed on the left as well as within the choices. I think the design could be different, but it also worked, so no stress really. Also it would be nice to see how my time off is calculated.
Rippling's a concentrated platform that allows me to quickly access accurate and up to date information in a nice way. I'm productive! It's a good product! I'd reccomend it.
The best feature is the quick and easy way I can do my timesheet. Another thing is everything HR related is in the program.
There is nothing that I would say I do not like about the program.
One convenience is that I can pull up the program on my phone as well as my laptop and desktop at work, so all my important information is easy to access.
Rippling provides a lot of information to make the usage efficient, smooth, and easy to navigate. It's really a great tool to use!
Nothing can come to mind at the moment as I haven't had too too much user experience on the platform thus far. It's only been positive as of now
My employment company users it for HR and onboarding purposes so it's been helpful whenever I need to verify information in regards to those areas
Rippling has quite a few integrations and their implementation/sales team was amazing to work with. They helped us migrate everything pretty seamlessly and their integration options are great.
The only issue we have had with Rippling is that sometimes they don't file the right information with states or localities. However, whenever this has happened, we've opened a ticket with them and they have made it right for us.
Rippling helps us manage our workforce and payroll. We integrate all of our external third-party web apps with them also, along with utilizing their device management services.
I like having all of my payroll and employee-related payroll, compliance, and taxes handled in one place.
I don't think it's as intuitive as Gusto and sometimes their support is not always the most helpful.
Payroll, benefits administration, tax remittance. Saves time and takes a few things off my plate.
Tracking your time card is very convenient.
I really ca not think of a downside to rippling.
Rippling makes it very easy to see how much sick time I have available.
I really enjoy using the layout of the software. It's very easy to find what you're looking for and very intuitive. I specifically enjoy the paystub feature that breaks down where everything is going.
Nothing at this point. Absolutely wonderful software.
Managing the HR function of our company.
HR has always been full of processes that should be wholly and easily automated. Rippling is finally the one-stop-shop for all HR automation. It's all online (as it should be) and incredibly user-friendly. It is BOTH Payroll and HR and is reasonably priced. We recently switched from the nightmare that we call ADP and currently couldn't be happier. Any minor issue we've run has inevitably been user error; with training and knowledge of the Software's capabilities, I'm confident this is the last and only HR/Payroll we will ever need. I have no doubt it will save at least two headcounts but, more importantly, improve the quality of life of HR/Payroll employees and make a better Payroll and HR experience for all of our employees.
They will give you enough rope to hang yourself. This software requires a great deal of upfront investment from individuals who are comfortable using software and knowledgeable about payroll and HR. Once it is set up though, you can fully expect a high ROI. UPDATE: Unlike ADP and many other payroll providers Rippling has a LONGER requirement for submitting payroll. In a pinch, we could submit payroll the AM the business day before it was due with every other payroll provider we used. However with Rippling it is ALWAYS due TWO business days before it's paid. This has caused a lot of problems for us and our employees when Holidays create long weekends near a pay date.
Problems solved: Payroll Automation HR Automation Benefits Automation Employee Document Retention Onboarding Automation Offboarding Automation Off-cycle payroll availability Equipment tracking Software Tracking Password management HR and Payroll Approval Process automation Benefits realized: Reduced HR headcount Improve the efficiency of HR Fewer payroll and HR system discrepancies / issues
Rippling made it easy and convenient to explore my insurance options with my spouse from the comfort of our couch.
I had a few login issues and some confusion regarding authentication, but I got it figured out.
It makes the onboarding process so easy that it feels like cheating.
Customer Service Chat Option - so easy to get a quick response and help in the moment instead of having to wait for an email response back.Honestly a game changer in making an HRIS easy to use for the HR team.
When getting into the details - some things like leave type are confusing to create - there should be more language around how or when to do each type or how to set it up
We wanted to use the PEO option which would have really solved a ton of problems - however we weren't able to do so. Once we determined that we couldn't use that aspect - the Rippling team provided us with resources on where to go from there and how to tackle our existing challenge. The Rippling team alone is a great benefit and resource team to have. We are going to look into continuing and growing out the services we have with Rippling.