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Brevo Marketing Platform Logo
Brevo Marketing Platform
4.5
(689)
(Formerly Sendinblue)
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Brevo Marketing Platform Reviews & Product Details

Brevo Marketing Platform Overview
What is Brevo Marketing Platform?

Sendinblue’s popularity among small businesses is rooted in its extensive features that include email, SMS, and live chat functionalities and segmentation features that can personalize communication with customers. The platform also supports landing page creation, A/B testing, heat mapping, and a host of other features and integrations designed to boost productivity.

Company Brevo Inc.
Year founded 2015
Company size 11-50 employees
Headquarters San Francisco, CA, United States
Social Media
Brevo Marketing Platform Categories on Findstack
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Brevo Marketing Platform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Brevo Marketing Platform Pros and Cons
Pros
  • Transactional and autoresponder mail options are available
  • Offers 40,000 free emails monthly
  • Design templates are well designed and very responsive
Cons
  • Unable to recognize additional fields such as gender and date
  • Limited third party integration
Brevo Marketing Platform Features
A/B Testing
Analytics/ROI Tracking
Attribution Modeling
Behavioral Targeting
CRM Integration
Campaign Management
Contact Management
Content Management
Customer Data Platform
Customer Surveys
Customizable CTAs
Drip Campaigns
Dynamic Content
Email Marketing
Event-Based Triggers
Forms Management
Landing Pages/Web Forms
Lead Management
Marketing Automation
Mobile Marketing
Multichannel Marketing
Predictive Analytics
SEO Management
SMS Marketing
Sales Intelligence
Segmentation
Social Media Integration
Web Analytics
Website Visitor Tracking
Workflow Automation
Brevo Marketing Platform Media
Brevo Marketing Platform video thumbnail
Brevo Marketing Platform - Brevo Marketing Platform Homepage
Brevo Marketing Platform Screenshots
Brevo Marketing Platform Homepage
Brevo Marketing Platform Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 15, 2025
Brevo Marketing Platform Logo
689 Brevo Marketing Platform Reviews
4.5 out of 5
Mid Market (51-1000 emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good tool for B2B and small Size organizations"
What do you like best about Brevo Marketing Platform?

Their deliverability and simplicity in use. We are using on daily basis easy to integrate

What do you dislike about Brevo Marketing Platform?

not giving Multi channel approach, which make this great tool and their customer support is also complex for small businesses.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Email marketing and communication Deliverablity

Mid Market (51-1000 emp.)
Jan 13, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"All in one email marketing beast"
What do you like best about Brevo Marketing Platform?

SendinBlue is an immensely useful tool for the business that wants to do email marketing on a shoestring budget.

What do you dislike about Brevo Marketing Platform?

SendinBlue is a complete email marketing solution with a highly advanced feature, there is nothing much to dislike about the tool.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Email marketing

Small Business (50 or fewer emp.)
Dec 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Realmente muy bien"
What do you like best about Brevo Marketing Platform?

Es muy simple de usar y tiene todo lo que se requiere en este tipo de plataformas.

What do you dislike about Brevo Marketing Platform?

Por ahora me gusta todo. No tengo mayores comentarios.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

La utilizo para gestionar mi comunidad via estrategia de email marketing. Utilizo las herramientas de automatización e integración con otras soluciones.

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Regular use, regular satisfaction !"
What do you like best about Brevo Marketing Platform?

I am a regular user of Brevo, an Sendingblue before that. I Think it is easy to use, full of possibilities, great deal. The customer support is convenient too.

What do you dislike about Brevo Marketing Platform?

the 300 mail per day limit ^^ I wish I receive a promotional code sometimes

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Reaching all my prospects

Small Business (50 or fewer emp.)
Oct 19, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Parfait"
What do you like best about Brevo Marketing Platform?

Facile d'utilisation pour les debutants.

What do you dislike about Brevo Marketing Platform?

je ne sais pas nous n'avons jamais utilisé ce genre de site

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Avoir plus de client qui viennent sur notre site internet

Enterprise (> 1000 emp.)
Oct 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Marketing Platform"
What do you like best about Brevo Marketing Platform?

It is easy to user software as it has many builtin templates that helped in creating and designing email campaigns in a minute. IWe can integrate the software with our websie domain so that emails will be deliver in customer's mail box.

What do you dislike about Brevo Marketing Platform?

Overall I am completely satisfied with the service

What problems is Brevo Marketing Platform solving and how is that benefiting you?

It help us to promote our business and we can do marketing easily by just designing campaigns.

Small Business (50 or fewer emp.)
Oct 02, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Outil top !"
What do you like best about Brevo Marketing Platform?

Je suis en pleine découverte de Brevo et j'apprécie beaucoup la réactivité et la patience du service client. J'aime le côté outil tout en un et le fait qu'ils soient sans cesse en train d'ajouter de nouvelles fonctionnalités pour en faire un service très complet.

What do you dislike about Brevo Marketing Platform?

Certains aspects de fonctionnement demandent un peu de recherche avant de les maitriser.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

J'utilise Brevo pour créer et diffuser la newsletter de mon agence et interagir sur mon site avec mes futurs clients via le chat. Je vais bientôt intégrer la fonctionnalité CRM. Le fait que Brevo pûisse répondre à toutes ces demandes est très appréciable.

Mid Market (51-1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Such an easy platform to use that is always evolving"
What do you like best about Brevo Marketing Platform?

user friendly constant updates of new tools compatible with most browsers fast and efficient customer service easy "contact" maintenance add/remove/edit I wouldn't use any other polatform again

What do you dislike about Brevo Marketing Platform?

i can't think of one thing because they take customers' feedback into consideration and constantly add new tools, maybe just the fact that is sometimes glitches so i have to save and quit while working on a campaign and get back into it again. also when i am moving boxes around sometimes they get stuck, but they added the arrow up and down button to move things around so that really helps

What problems is Brevo Marketing Platform solving and how is that benefiting you?

it is helping our school communicate messages and announce news to parents in a very fast and efficient way

Small Business (50 or fewer emp.)
Aug 24, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Super expérience"
What do you like best about Brevo Marketing Platform?

Réactivité des équipes lorsqu'on contact le service client par mail. Appréciable lorsque nous sommes bloqué ou avons besoin de retour rapide ! Merci à l'équipe !

What do you dislike about Brevo Marketing Platform?

Dommage qu'il n'y est pas de possibilité de louer des listes d'email comme le propose certaines autres plateformes. Afin de crer des campagnes ciblées à des prospects.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

réponse à des questions (possibilité de louer une base, non, possibilité de mesurer le taux d'atterissage des mes email dans les spam de mes destinataires (non))

Small Business (50 or fewer emp.)
Jul 02, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Email Marketing tool"
What do you like best about Brevo Marketing Platform?

Brevo Marketing Platform offers a free plan with a limited number of daily email sends but unlimited contacts, which is very useful for me. The setup was really easy. Adding contacts to the platform was also easy.

What do you dislike about Brevo Marketing Platform?

The basic email template does not meet my expectations. While opening the basic email on mobile devices, it shows black background. I expect better from Brevo regarding this.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Brevo provides multiple pricing plans. They also have a free plan for beginners, which might be sufficient for many like me(as I do not need to send many emails). Brevo lets beginners try and use their email marketing platforms, and they send emails smartly to avoid emails landing in the spam. After starting a campaign, I get to track the emails, like how many people opened the email, how many people clicked on the links and how many people unsubscribed from the emails.

Small Business (50 or fewer emp.)
Oct 17, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for email campaigns"
What do you like best about Brevo Marketing Platform?

Easy to build and prepare professional and engaging email campaigns. Simple to copy great campaigns and resend them.

What do you dislike about Brevo Marketing Platform?

Nothing- it's great. There are no issues with this platform.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Benefits: easy to track opened emails, clicks, etc.

Small Business (50 or fewer emp.)
Sep 30, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple and powerful"
What do you like best about Brevo Marketing Platform?

We use SendInBlue because it's really easy to create an email with variables. The best part is the schedule and lists option!

What do you dislike about Brevo Marketing Platform?

There's no reduction for non-profit organisations and we lose a lot of opportunity due to the mantaining cost (we only use free plan).

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Sendinblue helps us to send newsletter and personalized emails to our community. We used to lost a lot of time sending emails, now it's really easy and fast.

Small Business (50 or fewer emp.)
Oct 19, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best service for sending massive mail"
What do you like best about Brevo Marketing Platform?

I used it for several months and I used also other similar but for price and usability, there are no competitors. The way to import, categorize and export the contacts is very easy with a lot of functionality. The customization of the email for creating the templates is easy and also the reports are very accurate, giving a view of the entire campaign. This is very useful for pointing to the next steps and adjusting the aims.

What do you dislike about Brevo Marketing Platform?

The SMS services are still too expensive, with no big differences from other competitors.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I could reach many customers and keep updating them about the news and offers in an easy way, also programming the campaign to be sent in the right window hours.

Small Business (50 or fewer emp.)
Oct 19, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Service professionnel"
What do you like best about Brevo Marketing Platform?

Super accueil, solution trouvée très rapidement

What do you dislike about Brevo Marketing Platform?

rien, tout était parfait, une plateforme à recommander

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Problème de configuration de compte, solution directement trouvée

Mid Market (51-1000 emp.)
Oct 05, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Incredible Email Campaign Creator"
What do you like best about Brevo Marketing Platform?

The design platform is fantastic - you get so many options for your custom design of every email. It is also effortless to use, so you do not feel like you need to make a basic/simple template. I love that you can store an array of your own content to come back to for each email. Additionally, Send In Blue has amazing client support. There have been a few times that I send in a service ticket and someone replies to me within 2 hours and I can go about my design. I love it.

What do you dislike about Brevo Marketing Platform?

None. Our company is 6 years old and seen 3 different email creators, this is by far the best one we have ever used.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I love the data that you can pull out of sending an email to your clients. When you look at the mail report, you can extract precisely what recipients are engaging with (i.e. a link, a photo,). You can also pull data on who opened it or who has unsubscribed -- all helpful data to collect .

Small Business (50 or fewer emp.)
Sep 15, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Recommend"
What do you like best about Brevo Marketing Platform?

It would be interesting to have a greater diversity of templates

What do you dislike about Brevo Marketing Platform?

To date, fulfills all the functions it promises, which has made me fully satisfied,

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Quick and fluid creation of new newsletters.

Small Business (50 or fewer emp.)
Sep 07, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"SendinBlue 2 U"
What do you like best about Brevo Marketing Platform?

The templates are easy to use and the look is professional as well as socially acceptable.

What do you dislike about Brevo Marketing Platform?

I have tried a few other programs like this and I can say this one works the best - I cannot say there is anything I dislike.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I am having some difficulty adding to my mailing list and identifying who has unsubscribed.

Mid Market (51-1000 emp.)
Jul 20, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Email Marketing which is customizable to give you maximum output according to the budget"
What do you like best about Brevo Marketing Platform?

Ease of the Platform, Pricing, Excellent Customer Service

What do you dislike about Brevo Marketing Platform?

Pricing is ok but for a start up, can provide more discounts

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Email Marketing, Reaching out to Key contacts

Small Business (50 or fewer emp.)
Jul 08, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple et efficace"
What do you like best about Brevo Marketing Platform?

J'aime la facilité avec laquelle je peux gérer mes listes de contact, ainsi que l'éditeur de mail

What do you dislike about Brevo Marketing Platform?

Je n'ai rien de spécial à dire qui ne me plaît pas

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Je gagne beaucoup de temps avec l'éditeur de mail et la gestion simple des différentes liste de contact.

Small Business (50 or fewer emp.)
Jul 01, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent support help"
What do you like best about Brevo Marketing Platform?

fast support. Had what I thought would be an impossible problem with a Gibraltar postcode on profile creation and the support guy was on it in minutes and solved the problem. Then I had another problem with SMTP setup and he fixed that too, all on the one ticket and all in a matter of minutes from start to finish. I have just signed up and am impressed with the support and the UI, everything is so easily laid out and intuitive. This is fun

What do you dislike about Brevo Marketing Platform?

My experience is all good and so far I do not have any dislikes

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I changed to Sendinblue for a better, easier to use interface. I want top be able to create and send mailers and organise lists without spending hours of frustrating time trying to make a hard to use system work,... for me. This is great. It is working for me rather than the software working against me. Excellent.

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