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SendPulse Reviews: 4.6/5 — Highly Rated
Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes it so much simpler for brands to track communication across different platforms. With Sendpulse, businesses can build adaptive emails, set trigger emails and get sent across different stages of the sales funnel, engage with leads and customers, send push notifications, launch SMS campaigns, and send up to 12000 messages for free through an SMTP server.
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
SendPulse Pros and Cons
- Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
- Capable of setting up trigger flows using emails
- Supports web-push notifications and event-triggered emails
- Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
- Capable of setting up trigger flows using emails
- Supports web-push notifications and event-triggered emails
Compare SendPulse with other popular tools in the same category.
Its ease of use and its smoothesness. Not much complicated set up process
The web apps inability to properly function in Opera browser
Its currently helping me to quickly and easily send out emails to a group of people without much commitment.
its so good! everything automatic! its great for us as an agency
that templates have to be accepted i wish we didnt have to approve this everytime
it saves us a lot of time and energy by automating projects
It has many features, is the lowest price than another chatbot telegram, and is easy to use
It has no feature for automatically deleting message after sending another message on the chatbot, it can make the chatbot is more simple and easy to use for the user. The waiting time for support is so slow.
Autoreply customers on making the payment, giving information about our products. Directing customer to the our support team, and others.
We were able to create customized promotions and send them to existing customers easily.
The system is very robust, and there is nothing much to dislike.
Sendpulse has been able to provide us with strong feedback on how our customers are reacting to our campaigns.
It's a life saver for those looking to automate WhatsApp campaigns. I was swamp managing 100 leads a day, now I can easily automate my campaigns and serve 400+ contacts a day. It's easy to navigate even with so many services (mail, sms, chatbots, crm, landing pages, etc.)
The chatbot's message screen doesn't auto refresh when a new message arrives, and you don't get any notification about new messages. There is no way to know you have a new message unless you intentionally reload the page.
I can automate my whatsapp campaigns, and I can easily send broadcasts, and follow up on qualified leads. I have improved my sales and customer service thanks to that.
It's cheap, works well and is very easy to use.
Though it is cheap, you are heavily limited if you're on a free plan like I was a day earlier.
They're making it easier to use on the free plan, and giving more benefits to paid users.
Seems a bit simple and easy to use, not exactly what I was excpeting hope it will be even better in the future.
They kind of catfish me whit their advertising on google, it said free bot for whatsapp, but it wasn't free at all.
I needed a bot for my business and I hope that they are solving that.
SendPulse is a good way to have a strong connection with your subscriber and reach them online. It automates your workflow which helps in increasing the overall profits and also makes your customers happy.
It has very limited customer support which at times becomes very frustrating. You need to spend some time understanding and using this platform properly.
It has helped us in past to automate our platform which makes our e-mail marketing fast and effective. It helped us to create new campaigns as well.
I found SendPulse a good fit for my need for automation flows, it´s intuitive and easy to learn how to use even if you are not familiar with this kind of email marketing. I had a good experiencie using the flow and the regular campaigns also. There are a few things that have obviously room to improve but everytime I needed help from the support team I found a real person on the other side that was willing to help me with my problems
My first time, in the learning curve, and due some mistakes of planning I´ve made, I had some trouble with the mailing lists and flows, but it was really something that is easily fixable and avoidable with appropiate planning, I can´t blame the platform, I didn´t know some things and that was really the source of my failed experiences, the support team as I said helped me every time I needed.
Communication with my community specially automation campaigns with content I create that I like everyone to have the same experience, it´s very usefull and intuitive.
The constructor of Email templates. Internal analytics. Ease of use. A lot of useful integrations. The support team are great. The chain of tasks. And also user-friendly chat bots.
Cruel moderation of Email campaigns. The Bounce rate is higher than by competitor services. CRM is can be better. Landing pages aren't customizable. The validation of emails are expensive.
SendPulse isn't great service, because of the 'all-in-one' strategy. The internal analytics is great and also chat bots are awesome. But a lot of features aren't 'must have' solutions and non unique.
• SendPulse is an incredibly easy email builder. I think this email builder is very easy for those who are not so tech savvy. I have used a few other email builders including, Emma and Mail Chimp and SendPulse is by far a lot easier to use. •The user interface is delightful. It is fun, modern, and clean. • SendPule uses a drag and droip interface that makes it quick and easy to build emails. • SendPulse has a lot of helpful features, like being able to create, customize and save elements as blocks that can be used in future. emails Sendpulse uses a great drag and drop editor and pleasing user interface that makes creating emails a delightful and fun experience.
• SendPulse does not seem to have a way to predefine tags like H1, H2 headings, or paragraph settings globally or for an individual email. This is a common feature for many other email builders, so I was surprised that this was not possible with Send Pulse. It makes formatting the email very cumbersome, especially if it is a long email. • When formatting text or elements within the email, some editing can be done directly within the email, and some settings have to be accessed from the side panel.
Quickly sending polished emails to large external audiences.
Sendpulse is a new software in the industry with the same tools that anyone can find, such as Themes, list import, Metrics, Mail Schedules. The software Look and Feel is amazing, the buttons and organization will help you to use the platform in a simple way.
The Customer Support is a little bit slow, and sometimes they can not find the right person to help you solve the problem.
The Segmentation feature is an excellent tool in order to organize the users that will receive the email. Email address verifier is an excellent tool that could help you avoid spam filters.
Email data extraction is easy to use and will be essential for planning email marketing strategy
I need to push more data into the email bucket because it's so small
Problem: Stuck in sending a cold emails with other tools Solution: help me a lot with a seamless process
The simplicity of the overall experience is what I love the most about SendPulse. I love the drag-and-drop for the images. It is super easy to understand, so it is perfect for beginners.
The lag rate, no API for reporting is a hindrance for businesses.
We are sending emails in place of the clients
the open rate in sendpulse is excellent and they online support is very quick ..I even say its rapid
noting as of now to specify but centerly will shared the details in future
integrations
Easy to set the Campaigns and pretty straightforward
The way it charges "per message" is not always like that.. it counts messages in relationship to the amount of symbols, so if you want to send one message of more than 160 symbols, it will charge you as 2 messages
It is easy to reach a group of people when you have a database. Perfect for second sells
It was easy to use and integrate with any email provider. The features are easy to understand, and one doesn't need to be very tech-savvy to use the same. A must-have for any non-techy.
The pricing is on a bit higher side. different pricing models could be explored by the co.
Mass mailing with highh qualiyt graphics integrated,
SendPulse is the largest email credits you can ever found over the internet within free bundle Dashboard and extensive report for the campaign
Email Can't be sent like normal and personalized email if I need only Text, not an HTML template? there is no way to do that. Email is categorized as Ads automatically by Gmail and Google services, There is a mismatch between the email security sender and some email flags as spam or spoofed email addresses and domain. I can't configure variable like Receiver name to setup email as it's private and personalized to someone, all variable does not work.
SendPulse help me to send email campaign larger than 150 emails, Easy to configure HTML email, somehow id easy interface you can start use it without tutorial
I love the ease of use. Creating a new campaign can be done in minutes. It's easy to choose which groups to send to.
I can't send test emails. the support team are not particularly helpful.
The grouping in email is fantastic and a lot easier to navigate than other sites. creating the campaign is also a lot easier than other sites.
They try to add new features al time very easy to use
Bed support a lot of missing features (compared to MailChimp) Missing integration tool The worst: They just blocked our 4,000 user list with no explanations.
Marketing keeps engage with our clients ]
Its design & ease of use, no lag in any services smooth running.
pricing, I think in standard plan they should have give a much more email option
email marketing
- The support is very efficient and pleasant to talk to - Affordable pricing list - Timer, segments, A/B testing & automations - excellent tools!
LOTS of bugs: - newsletter constructor - newsletter saving - title editing in an existing newsletter - template saving - website seems to crash quite often - sometimes the created earlier newsletter disappears - problems with cache, have to work in incognito mode all the time - mobile version of the newsletter looks abominable: text and images move around, whilst they are not supposed to - yandex and google mail delivery issues: some images are not displayed at all. Spacing moves - the absence of a preview link. I have to make screenshots to show it to customers. Unacceptable to me - can't upgrade an existing plan: have to buy a new one - website design overall is not very pleasing. Could be improved, modernized. - wish there was an option to create folders to organize already sent emails - very useful!
Helps my email marketing.
Cheap marketing tools with declared many features
There are not customer support, I couldn't reach them for a long time. This app can't be use for proffesional purposes
Nothing helped to resolved, created much more problems using this app
The fact everything is in one place to manager your entire drip and sms campaigns. Along with so many other amazing features like the crm
Wish they had the ability to dial from the crm. Other than that it's absolutely perfect
Keeping everything in one place. No longer need to go from company to company to do all our marketing needs. Awesome
Nothing just offer a bunch of empty promises in marketing, but when you join, you get treated like a criminal that never did a crime... very disappointed in companies and software like this, what a let down.
Everything, they lied about what they offer, make you complete everything only to tell you tehy think your garbage, why market something like this in the 1st place, such a disappointment...
never gave me a chance just assumed I was a bad marketer and declined my application, not that i needed them, their marketing made me join, shame on them for deceitful advertising. such a let down, like facebook, these ppl playing god...
Nothing, this whole platform is crap and support lies to you.
Customer supports lies to you repeatedly, and software is terribly glitchy.
Its supposed to be a functional platform but it really is not scalable, and the team lies. So this software solves nothing.
They charged 12$ subrcibtion, then 40$ and then locked the account for no reason. Very shady company
nothing worked as promised. and lost 52 $ in process and wasted tons of time
bulk sms. Send Pulse was unnable to provide service at all
When your subscription expires the team of sendpulse will remind you so much but after payment they forget us.
The Support is so Pathetic, nobody will reply your emails and they don’t understand just because of their unwillingness to provide better service to clients can cost so much to us. Dropped so many emails but noone is responding. Don’t buy their product.
There are so many problems can’t explain this text box will be small for those.