SendPulse background blur-sm
SendPulse Email Marketing Software logo
SendPulse
4.6

( 478 )

Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Advertising disclosure: Findstack offers objective, editorially independent comparisons to help you find the best software. Some links on this page are affiliate links — we may earn a commission when you visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings, rankings, or reviews. Disclosure policy | Methodology

SendPulse Reviews: 4.6/5 — Highly Rated

SendPulse Overview
What is SendPulse?

Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes it so much simpler for brands to track communication across different platforms. With Sendpulse, businesses can build adaptive emails, set trigger emails and get sent across different stages of the sales funnel, engage with leads and customers, send push notifications, launch SMS campaigns, and send up to 12000 messages for free through an SMTP server.

Company SendPulse
Year founded 2015
Company size 51-200 employees
Headquarters Wilmington, Delaware, United States
Social Media
SendPulse Categories on Findstack
Crevio E-Commerce Platforms logo
Crevio
Sponsored
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se... Learn more about Crevio
Ask Questions about SendPulse
What SendPulse is best for?
How does SendPulse compare to Stripo?
What are the pros and cons of SendPulse?
SendPulse Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SendPulse Pros and Cons
Pros
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
Cons
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
SendPulse Features
A/B Testing
A/B testing / Experiments
Analytics/Reporting
API Access
Automated Responses
Bounce Management
Branding removal (white-label)
Campaign Scheduling
Contact List Import/Export
Custom domain for landing pages/forms
Custom Fields
Customizable Templates
SendPulse Media
SendPulse video thumbnail
SendPulse 0
SendPulse 1
SendPulse 2
SendPulse 3
SendPulse Screenshots
SendPulse screenshot 1
SendPulse screenshot 2
SendPulse screenshot 3
SendPulse screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 17, 2026
SendPulse Email Marketing Software logo
478 SendPulse Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Sep 06, 2023
 Source
Overall Rating:
3.5
JS
Jamal Robert S.
Founder
Share
"Really Good"
What do you like best about SendPulse?

Its ease of use and its smoothesness. Not much complicated set up process

What do you dislike about SendPulse?

The web apps inability to properly function in Opera browser

What problems is SendPulse solving and how is that benefiting you?

Its currently helping me to quickly and easily send out emails to a group of people without much commitment.

Small Business (50 or fewer emp.)
Aug 08, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"thank you"
What do you like best about SendPulse?

its so good! everything automatic! its great for us as an agency

What do you dislike about SendPulse?

that templates have to be accepted i wish we didnt have to approve this everytime

What problems is SendPulse solving and how is that benefiting you?

it saves us a lot of time and energy by automating projects

Small Business (50 or fewer emp.)
Jun 21, 2023
 Source
Overall Rating:
3.5
RA
Rosyad A.
Founder
Share
"Slow respond customer service"
What do you like best about SendPulse?

It has many features, is the lowest price than another chatbot telegram, and is easy to use

What do you dislike about SendPulse?

It has no feature for automatically deleting message after sending another message on the chatbot, it can make the chatbot is more simple and easy to use for the user. The waiting time for support is so slow.

What problems is SendPulse solving and how is that benefiting you?

Autoreply customers on making the payment, giving information about our products. Directing customer to the our support team, and others.

Small Business (50 or fewer emp.)
Jan 29, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Helpful in understanding our marketing activities' effectiveness"
What do you like best about SendPulse?

We were able to create customized promotions and send them to existing customers easily.

What do you dislike about SendPulse?

The system is very robust, and there is nothing much to dislike.

What problems is SendPulse solving and how is that benefiting you?

Sendpulse has been able to provide us with strong feedback on how our customers are reacting to our campaigns.

Small Business (50 or fewer emp.)
Jan 26, 2023
 Source
Overall Rating:
3.5
RC
Román C.
Head Of Marketing
Share
"Great service, nice features, room for improvement"
What do you like best about SendPulse?

It's a life saver for those looking to automate WhatsApp campaigns. I was swamp managing 100 leads a day, now I can easily automate my campaigns and serve 400+ contacts a day. It's easy to navigate even with so many services (mail, sms, chatbots, crm, landing pages, etc.)

What do you dislike about SendPulse?

The chatbot's message screen doesn't auto refresh when a new message arrives, and you don't get any notification about new messages. There is no way to know you have a new message unless you intentionally reload the page.

What problems is SendPulse solving and how is that benefiting you?

I can automate my whatsapp campaigns, and I can easily send broadcasts, and follow up on qualified leads. I have improved my sales and customer service thanks to that.

Small Business (50 or fewer emp.)
Jan 04, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easy, powerful and cheap"
What do you like best about SendPulse?

It's cheap, works well and is very easy to use.

What do you dislike about SendPulse?

Though it is cheap, you are heavily limited if you're on a free plan like I was a day earlier.

What problems is SendPulse solving and how is that benefiting you?

They're making it easier to use on the free plan, and giving more benefits to paid users.

Small Business (50 or fewer emp.)
Nov 08, 2022
 Source
Overall Rating:
3.5
Raul G. avatar
Raul G.
Audiovisual Project Director
Share
"Quite interesting alternative"
What do you like best about SendPulse?

Seems a bit simple and easy to use, not exactly what I was excpeting hope it will be even better in the future.

What do you dislike about SendPulse?

They kind of catfish me whit their advertising on google, it said free bot for whatsapp, but it wasn't free at all.

What problems is SendPulse solving and how is that benefiting you?

I needed a bot for my business and I hope that they are solving that.

Small Business (50 or fewer emp.)
Aug 11, 2022
 Source
Overall Rating:
3.5
HK
Harsh K.
Director Of Technology
Share
"Sales and marketing solution service provider"
What do you like best about SendPulse?

SendPulse is a good way to have a strong connection with your subscriber and reach them online. It automates your workflow which helps in increasing the overall profits and also makes your customers happy.

What do you dislike about SendPulse?

It has very limited customer support which at times becomes very frustrating. You need to spend some time understanding and using this platform properly.

What problems is SendPulse solving and how is that benefiting you?

It has helped us in past to automate our platform which makes our e-mail marketing fast and effective. It helped us to create new campaigns as well.

Small Business (50 or fewer emp.)
Jul 13, 2022
 Source
Overall Rating:
3.5
DN
Dafna N.
Enviromental Education Content Creator And Influencer
Share
"Good first experience"
What do you like best about SendPulse?

I found SendPulse a good fit for my need for automation flows, it´s intuitive and easy to learn how to use even if you are not familiar with this kind of email marketing. I had a good experiencie using the flow and the regular campaigns also. There are a few things that have obviously room to improve but everytime I needed help from the support team I found a real person on the other side that was willing to help me with my problems

What do you dislike about SendPulse?

My first time, in the learning curve, and due some mistakes of planning I´ve made, I had some trouble with the mailing lists and flows, but it was really something that is easily fixable and avoidable with appropiate planning, I can´t blame the platform, I didn´t know some things and that was really the source of my failed experiences, the support team as I said helped me every time I needed.

What problems is SendPulse solving and how is that benefiting you?

Communication with my community specially automation campaigns with content I create that I like everyone to have the same experience, it´s very usefull and intuitive.

Small Business (50 or fewer emp.)
May 24, 2022
 Source
Overall Rating:
3.5
Aliaksandr B. avatar
Aliaksandr B.
Marketing Expert
Share
"Powerful tool for a email-marketers but not great"
What do you like best about SendPulse?

The constructor of Email templates. Internal analytics. Ease of use. A lot of useful integrations. The support team are great. The chain of tasks. And also user-friendly chat bots.

What do you dislike about SendPulse?

Cruel moderation of Email campaigns. The Bounce rate is higher than by competitor services. CRM is can be better. Landing pages aren't customizable. The validation of emails are expensive.

What problems is SendPulse solving and how is that benefiting you?

SendPulse isn't great service, because of the 'all-in-one' strategy. The internal analytics is great and also chat bots are awesome. But a lot of features aren't 'must have' solutions and non unique.

Enterprise (> 1000 emp.)
Sep 27, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Creating Emails is Swift and Fun with SendPulse"
What do you like best about SendPulse?

• SendPulse is an incredibly easy email builder. I think this email builder is very easy for those who are not so tech savvy. I have used a few other email builders including, Emma and Mail Chimp and SendPulse is by far a lot easier to use. •The user interface is delightful. It is fun, modern, and clean. • SendPule uses a drag and droip interface that makes it quick and easy to build emails. • SendPulse has a lot of helpful features, like being able to create, customize and save elements as blocks that can be used in future. emails Sendpulse uses a great drag and drop editor and pleasing user interface that makes creating emails a delightful and fun experience.

What do you dislike about SendPulse?

• SendPulse does not seem to have a way to predefine tags like H1, H2 headings, or paragraph settings globally or for an individual email. This is a common feature for many other email builders, so I was surprised that this was not possible with Send Pulse. It makes formatting the email very cumbersome, especially if it is a long email. • When formatting text or elements within the email, some editing can be done directly within the email, and some settings have to be accessed from the side panel.

What problems is SendPulse solving and how is that benefiting you?

Quickly sending polished emails to large external audiences.

Small Business (50 or fewer emp.)
Aug 20, 2021
 Source
Overall Rating:
3.5
Humberto Junior Z. avatar
Humberto Junior Z.
Pmo / Digital Director / Consultor
Share
"They can improve the software a little bit more"
What do you like best about SendPulse?

Sendpulse is a new software in the industry with the same tools that anyone can find, such as Themes, list import, Metrics, Mail Schedules. The software Look and Feel is amazing, the buttons and organization will help you to use the platform in a simple way.

What do you dislike about SendPulse?

The Customer Support is a little bit slow, and sometimes they can not find the right person to help you solve the problem.

What problems is SendPulse solving and how is that benefiting you?

The Segmentation feature is an excellent tool in order to organize the users that will receive the email. Email address verifier is an excellent tool that could help you avoid spam filters.

Mid Market (51-1000 emp.)
Aug 20, 2021
 Source
Overall Rating:
3.5
Rakesh S. avatar
Rakesh S.
Sr Seo Analyst
Share
"Ultrafast Email marketing tool that will boost your cold leads"
What do you like best about SendPulse?

Email data extraction is easy to use and will be essential for planning email marketing strategy

What do you dislike about SendPulse?

I need to push more data into the email bucket because it's so small

What problems is SendPulse solving and how is that benefiting you?

Problem: Stuck in sending a cold emails with other tools Solution: help me a lot with a seamless process

Small Business (50 or fewer emp.)
Nov 08, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"SendPulse"
What do you like best about SendPulse?

The simplicity of the overall experience is what I love the most about SendPulse. I love the drag-and-drop for the images. It is super easy to understand, so it is perfect for beginners.

What do you dislike about SendPulse?

The lag rate, no API for reporting is a hindrance for businesses.

What problems is SendPulse solving and how is that benefiting you?

We are sending emails in place of the clients

Small Business (50 or fewer emp.)
May 07, 2018
 Source
Overall Rating:
3.5
VN
Vivek N.
Founder
Share
"Good open rate and good online support "
What do you like best about SendPulse?

the open rate in sendpulse is excellent and they online support is very quick ..I even say its rapid

What do you dislike about SendPulse?

noting as of now to specify but centerly will shared the details in future

What problems is SendPulse solving and how is that benefiting you?

integrations

Small Business (50 or fewer emp.)
Jan 19, 2024
 Source
Overall Rating:
3.0
EM
Eltrencito M.
Socio Fundador
Share
"Efective if you need a Quick Campaign"
What do you like best about SendPulse?

Easy to set the Campaigns and pretty straightforward

What do you dislike about SendPulse?

The way it charges "per message" is not always like that.. it counts messages in relationship to the amount of symbols, so if you want to send one message of more than 160 symbols, it will charge you as 2 messages

What problems is SendPulse solving and how is that benefiting you?

It is easy to reach a group of people when you have a database. Perfect for second sells

Small Business (50 or fewer emp.)
Feb 18, 2023
 Source
Overall Rating:
3.0
BM
Bagadia Megha M.
Founder
Share
"Esay to use and integrate"
What do you like best about SendPulse?

It was easy to use and integrate with any email provider. The features are easy to understand, and one doesn't need to be very tech-savvy to use the same. A must-have for any non-techy.

What do you dislike about SendPulse?

The pricing is on a bit higher side. different pricing models could be explored by the co.

What problems is SendPulse solving and how is that benefiting you?

Mass mailing with highh qualiyt graphics integrated,

Small Business (50 or fewer emp.)
Aug 07, 2022
 Source
Overall Rating:
3.0
Abdulghani A. avatar
Abdulghani A.
Cloud Engineer
Share
"SendPulse Weakness"
What do you like best about SendPulse?

SendPulse is the largest email credits you can ever found over the internet within free bundle Dashboard and extensive report for the campaign

What do you dislike about SendPulse?

Email Can't be sent like normal and personalized email if I need only Text, not an HTML template? there is no way to do that. Email is categorized as Ads automatically by Gmail and Google services, There is a mismatch between the email security sender and some email flags as spam or spoofed email addresses and domain. I can't configure variable like Receiver name to setup email as it's private and personalized to someone, all variable does not work.

What problems is SendPulse solving and how is that benefiting you?

SendPulse help me to send email campaign larger than 150 emails, Easy to configure HTML email, somehow id easy interface you can start use it without tutorial

Small Business (50 or fewer emp.)
Aug 02, 2018
 Source
Overall Rating:
3.0
BL
Brianna L.
Sales And Marketing
Share
"User friendly have hit some snags"
What do you like best about SendPulse?

I love the ease of use. Creating a new campaign can be done in minutes. It's easy to choose which groups to send to.

What do you dislike about SendPulse?

I can't send test emails. the support team are not particularly helpful.

What problems is SendPulse solving and how is that benefiting you?

The grouping in email is fantastic and a lot easier to navigate than other sites. creating the campaign is also a lot easier than other sites.

Small Business (50 or fewer emp.)
Nov 24, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Good tool, Bed service!"
What do you like best about SendPulse?

They try to add new features al time very easy to use

What do you dislike about SendPulse?

Bed support a lot of missing features (compared to MailChimp) Missing integration tool The worst: They just blocked our 4,000 user list with no explanations.

What problems is SendPulse solving and how is that benefiting you?

Marketing keeps engage with our clients ]

Mid Market (51-1000 emp.)
Jun 30, 2022
 Source
Overall Rating:
2.5
Vikas T. avatar
Vikas T.
Digital Marketing Executive
Share
"Its nice 7 easy to use but its price range is high for beginners"
What do you like best about SendPulse?

Its design & ease of use, no lag in any services smooth running.

What do you dislike about SendPulse?

pricing, I think in standard plan they should have give a much more email option

What problems is SendPulse solving and how is that benefiting you?

email marketing

Mid Market (51-1000 emp.)
Oct 05, 2018
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"The server has many bugs, but you can see their efforts to improve"
What do you like best about SendPulse?

- The support is very efficient and pleasant to talk to - Affordable pricing list - Timer, segments, A/B testing & automations - excellent tools!

What do you dislike about SendPulse?

LOTS of bugs: - newsletter constructor - newsletter saving - title editing in an existing newsletter - template saving - website seems to crash quite often - sometimes the created earlier newsletter disappears - problems with cache, have to work in incognito mode all the time - mobile version of the newsletter looks abominable: text and images move around, whilst they are not supposed to - yandex and google mail delivery issues: some images are not displayed at all. Spacing moves - the absence of a preview link. I have to make screenshots to show it to customers. Unacceptable to me - can't upgrade an existing plan: have to buy a new one - website design overall is not very pleasing. Could be improved, modernized. - wish there was an option to create folders to organize already sent emails - very useful!

What problems is SendPulse solving and how is that benefiting you?

Helps my email marketing.

Small Business (50 or fewer emp.)
Nov 10, 2023
 Source
Overall Rating:
1.0
Harry W. avatar
Harry W.
Operations Manager
Share
"Terrible customer support"
What do you like best about SendPulse?

Cheap marketing tools with declared many features

What do you dislike about SendPulse?

There are not customer support, I couldn't reach them for a long time. This app can't be use for proffesional purposes

What problems is SendPulse solving and how is that benefiting you?

Nothing helped to resolved, created much more problems using this app

Small Business (50 or fewer emp.)
Jun 02, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"SendPulse Rocks!"
What do you like best about SendPulse?

The fact everything is in one place to manager your entire drip and sms campaigns. Along with so many other amazing features like the crm

What do you dislike about SendPulse?

Wish they had the ability to dial from the crm. Other than that it's absolutely perfect

What problems is SendPulse solving and how is that benefiting you?

Keeping everything in one place. No longer need to go from company to company to do all our marketing needs. Awesome

Small Business (50 or fewer emp.)
May 20, 2023
 Source
Overall Rating:
1.0
KC
Kevin C.
Founder
Share
"What a waste of time and false advertising"
What do you like best about SendPulse?

Nothing just offer a bunch of empty promises in marketing, but when you join, you get treated like a criminal that never did a crime... very disappointed in companies and software like this, what a let down.

What do you dislike about SendPulse?

Everything, they lied about what they offer, make you complete everything only to tell you tehy think your garbage, why market something like this in the 1st place, such a disappointment...

What problems is SendPulse solving and how is that benefiting you?

never gave me a chance just assumed I was a bad marketer and declined my application, not that i needed them, their marketing made me join, shame on them for deceitful advertising. such a let down, like facebook, these ppl playing god...

Small Business (50 or fewer emp.)
Feb 05, 2023
 Source
Overall Rating:
1.0
LH
Lee H.
Chief Executive Officer
Share
"Horrible company, awful team."
What do you like best about SendPulse?

Nothing, this whole platform is crap and support lies to you.

What do you dislike about SendPulse?

Customer supports lies to you repeatedly, and software is terribly glitchy.

What problems is SendPulse solving and how is that benefiting you?

Its supposed to be a functional platform but it really is not scalable, and the team lies. So this software solves nothing.

Small Business (50 or fewer emp.)
Jul 11, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Very poor service."
What do you like best about SendPulse?

They charged 12$ subrcibtion, then 40$ and then locked the account for no reason. Very shady company

What do you dislike about SendPulse?

nothing worked as promised. and lost 52 $ in process and wasted tons of time

What problems is SendPulse solving and how is that benefiting you?

bulk sms. Send Pulse was unnable to provide service at all

Small Business (50 or fewer emp.)
Nov 27, 2020
 Source
Overall Rating:
1.0
AP
Arjun P.
Founder
Share
"Pathetic Support"
What do you like best about SendPulse?

When your subscription expires the team of sendpulse will remind you so much but after payment they forget us.

What do you dislike about SendPulse?

The Support is so Pathetic, nobody will reply your emails and they don’t understand just because of their unwillingness to provide better service to clients can cost so much to us. Dropped so many emails but noone is responding. Don’t buy their product.

What problems is SendPulse solving and how is that benefiting you?

There are so many problems can’t explain this text box will be small for those.