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Shoeboxed Expense Management Software logo
Shoeboxed
The #1 receipt scanner app loved by over a million businesses.
4.4

( 30 )

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Shoeboxed Reviews: 4.4/5 — Solid Choice

Shoeboxed Overview
What is Shoeboxed?

Shoeboxed is a cloud-based receipt and document management SaaS that captures digital and paper receipts (mail-in Magic Envelope), performs OCR with human verification, categorizes transactions using tax-focused categories, stores audit-ready records, supports mileage tracking, and integrates with common accounting systems to simplify expense reporting for freelancers and small businesses.


Shoeboxed is also often used as Expense Management of choice in Node.js and ABBYY tech stacks.

Company Shoeboxed, Inc.
Year founded 2007
Company size 51-200 employees
Headquarters Durham, North Carolina, USA
Shoeboxed Categories on Findstack
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Ask Questions about Shoeboxed
What Shoeboxed is best for?
How does Shoeboxed compare to Brex?
What are the pros and cons of Shoeboxed?
Shoeboxed Product Details
Capabilities
API
CLI
Segment
Small Business
Freelancer
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support Email/Help Desk, Knowledge Base, Phone Support
Training Documentation, Videos
Languages English
Shoeboxed Pros and Cons
Pros
  • Supports both digital and paper receipts (mail-in Magic Envelope).
  • Human-verified OCR improves data accuracy.
  • Audit-ready documentation and tax category system geared to U.S. compliance.
  • Multiple submission channels (app, email, Gmail plugin, mail).
  • Public API and CLI tools for developers and power users.
Cons
  • Can be costly for high paper-receipt volumes; per-scan overages apply.
  • No built-in multi-level approval workflows.
  • No clear multi-currency automatic conversion support verified.
  • Not open source and cannot be self-hosted.
Shoeboxed Features
API access for developers
Approval Workflow
Approval workflows (multi-level)
Audit Trail
Audit compliance / IRS-accepted records
Automated Expense Categorization
Automated rules / smart categorization
Budget Tracking
Category tagging / tax categories
Cloud-based storage / archive
Corporate Card Reconciliation
Credit Card Integration
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 28, 2026
Shoeboxed Expense Management Software logo
30 Shoeboxed Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Oct 17, 2019
 Source
Overall Rating:
5.0
SJ
Sean J.
Co Owner
Share
"Super Easy & Accurate"
What do you like best about Shoeboxed?

We love that we can put any document in an envelope or send it electronically and it will be cataloged perfectly. It's easy to search for documents because of very good OCR. Often we search for a receipt or document that we dumped in an envelop at some point, and we find it instantly!

What do you dislike about Shoeboxed?

It takes a few days for documents to be entered when sending them. But, only days!

What problems is Shoeboxed solving and how is that benefiting you?

A lot of times we misplace the magic envelops and you only get so many. I wish we had more laying around the office.

Small Business (50 or fewer emp.)
Apr 24, 2018
 Source
Overall Rating:
5.0
Alison R. avatar
Alison R.
Faculty
Share
"Easy for a new business owner"
What do you like best about Shoeboxed?

The ease of uploading images and receiving completed reports.

What do you dislike about Shoeboxed?

There was nothing that I disliked. Great product. Met all of my needs.

What problems is Shoeboxed solving and how is that benefiting you?

Expense reports. This made my first year as a new business owner so much easier! I was able to focus on the jobs at hand and let shoebox help with the nitty gritty details. It made tax time so much easier!

Mid Market (51-1000 emp.)
Apr 24, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"happy new user"
What do you like best about Shoeboxed?

They classify my receipts for tax purposes ...AND do the math :)

What do you dislike about Shoeboxed?

Would like more Schedule C tax categories for receipts

What problems is Shoeboxed solving and how is that benefiting you?

So much easier to keep small receipts (both amount and size) as well as to enter using my phone right when I get it.

Small Business (50 or fewer emp.)
Apr 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I no longer have to keep a nest of receipts!"
What do you like best about Shoeboxed?

It is so easy to submit receipts to HR now. I used to have a dedicated envelope that would get lost in my giant computer bag and then I would have a nest of crumpled receipts. I just snap a picture of my receipt while checking out and submit it quickly. No more receipt nests in my purse, car, desk or pocket.

What do you dislike about Shoeboxed?

The "Reimbursable" toggle is automatically set to reimbursable. Most of my expenses are made using a company card. I had to go into settings and change the settings so that I was no longer categorizing receipts incorrectly. It is not a HUGE issue, just needed to learn the fix after a couple of mistakes and notifying HR.

What problems is Shoeboxed solving and how is that benefiting you?

I'm not on the management side of my organization but ease of use has made a huge difference when communicating with our HR department and submitting expenses/receipts.

Small Business (50 or fewer emp.)
Apr 06, 2018
 Source
Overall Rating:
5.0
RW
Rachel W.
Partner At Bootstrap Brands / Co Founder Of Happy Wax.Com
Share
"Lifesaver for a solopreneur"
What do you like best about Shoeboxed?

Shoeboxed just does 'everything' for me - it is a great way to offload all my expenses and paper clutter, I just send those to Shoeboxed and I'm done; my accountant loves me and I feel really good knowing everything is in its place and organized when I need it.

What do you dislike about Shoeboxed?

I had some problems with the iPhone app crashing a couple years ago, but seems all good now!

What problems is Shoeboxed solving and how is that benefiting you?

I need to keep all my receipts, invoices, credit card statements, delivery notifications etc. for my business. Without Shoeboxed that would be a painful "filing cabinet organization" or something like that, constantly trying to find things, and also - making collaboration with other people in the company, and my accountant much much harder. With SHoeboxed all of that is on autopilot.

Small Business (50 or fewer emp.)
Apr 04, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Convenient and easy to use"
What do you like best about Shoeboxed?

I work out of my car and coffee shops, so it allows me to very quickly and conveniently report expenses.

What do you dislike about Shoeboxed?

I have to remember to toggle the reimbursement button off, as we have expense cards. However, when I was taking the login screenshot for this review, I saw the option to switch the default!

What problems is Shoeboxed solving and how is that benefiting you?

Previously, we had to turn in paper receipts each week. It was too easy to lose receipts, so Fetch allows us to immediately report the expenses.

Small Business (50 or fewer emp.)
Mar 20, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Expense Report Review"
What do you like best about Shoeboxed?

I love the fact that you can take a picture of receipt and upload it right then and there. I also like how easy to select the type of expense.

What do you dislike about Shoeboxed?

Once you have a submitted receipt it is difficult to delete it or make changes.

What problems is Shoeboxed solving and how is that benefiting you?

It has been extremely easy to manage expenses and categorize them.

Small Business (50 or fewer emp.)
Mar 20, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Fetch is efficient and accurate"
What do you like best about Shoeboxed?

It is super easy to use and makes expense reporting on the go fast and accurate.

What do you dislike about Shoeboxed?

There isn't anything that we do not like about Fetch.

What problems is Shoeboxed solving and how is that benefiting you?

Ease of use with the app for expense reporting

Small Business (50 or fewer emp.)
Mar 13, 2018
 Source
Overall Rating:
5.0
AJ
Amber J.
Founder
Share
"Short and easy"
What do you like best about Shoeboxed?

Convinent and easy. It’s an app and we are an all driven world. It’s about time there was an easier way to file an expense report.

What do you dislike about Shoeboxed?

I wish it showed the option to send via email on the app with the emails address. I always forget.

What problems is Shoeboxed solving and how is that benefiting you?

I am able to turn in a full expense report. Previously I’d always forget my receipts and now it’s easy.

Small Business (50 or fewer emp.)
Mar 05, 2018
 Source
Overall Rating:
5.0
RP
R P.
Founder
Share
"Awesome Expense Program"
What do you like best about Shoeboxed?

Fetch has simplified my expense reporting dramatically. Instead of spending hours submitting my expenses, it now takes me seconds The interface is dynamic enough to adapt to my organization's needs and helps us to easily process expenses. The fetch team is super responsive and can effectively troubleshoot any problem that arises.

What do you dislike about Shoeboxed?

Nothing! The product is fantastic and I highly recommend it.

What problems is Shoeboxed solving and how is that benefiting you?

Simplified the expense process.