Shopify Reviews: 4.4/5 — Solid Choice

Love the ease of there already modern design of templates.

Analytics I've found (on client's shopify stores) are not always 100% correct.

Providing eCommerce websites to web clients. The ease and quickness of creating them a fully functional Shopify site.

It is easy to set up for the most basic store functions and relieves you of the responsibility to setup payment gateways and sandbox testing. The customer service people are very nice (yet slow and responses often are not in-house solutions).

I am in my 3rd week of testing (extended free trial by 1-week). I signed up because the have been around for seven years and figured their platform must be real advanced by now. It's not. It's like they stop improving the site years ago and just sit on their laurels leaving all the heavy lifting to 3rd Party App Developers. They actually remove features they had to make room for more 3rd party apps (and commissions). Yet they don't update their Training Literature or Videos and you end up banging your head trying to troubleshoot a feature that no longer exist. They need somebody to maintain training literature up to date. They removed the free ability to have mailing list signups go straight to Mailchimp and instead your leads are now mixed in with Customers making this a Business logic / marketing nightmare. They don't listen to customer improvements. The most importing building block of a store after Products is "Collections". When you have hundreds or thousands of products belonging to multiple Collections; you cannot upload this via your CSV File. It becomes a manual editing nightmare. Customers on forums have requested this dating back 5 years and I requested it 5-days ago. It will probably never happen. There are many other little glitches and poor back-end navigation. ex. Collection Page settings are not visible under theme editing unless you click on a collection page in the front end, then it magically appears in the Theme editing. Again their literature leaves this trick/work-around out and you bang your head for hours trying to understand what you are doing wrong. The most basic common sense things are left out. 50 percent of the time you can get an app. Apps are overpriced in many cases for very basic features with out-dated 1990's user-interfaces. They obviously don't set a high bar for their App Partners like say Apple. My advise to Shopify is to get off your laurels and put some effort into improving your core product and bring it up to date and up to speed with very basic business work flow. Don't rely on hack app developers to do everything for you.

Instant Store without a developer. Don't be fooled and think instant store means a few hours. I spent seven 15hr days and am just wrapping up the finishing touches and edits.

Makes creating websites fun and easy to use. Tons of free customizable options for creating.

I don't real dislike anything about this app. Can see everything that's needed at your finger tips.

Creating an easy user friendly shopping website. This company helps aleviate a lot of stress.

The package deal, the security, the ease anyone can add items to the store

The limitations in development, the very slooooowwww speed of the server. The paid apps / plugins.

Not sure what you're asking here. Can't answer that.

If a seller is someone who sells a limited number of items, Shopify may still be a good choice. It's an easy/easier way to rapidly launch a small store.

Over time, shopify has become much more complex and expensive. Long gone are the days where you quickly set up a store and start selling within a day using minimal addons. Now everything is done through more expensive addons with monthly fees and often requires the intervention of someone knowing specific coding.

As an agency, we only deploy shopify for people that are single item sellers (or selling a few items) - as it it relatively straight forward for such a business.

Ease of use, good UI, intuitive and simple

Cost Support issues Localization issues with regard to geographies, language

Online e-commerce solution for online sales and shipping

Shopify works magnificently and is easy to use. I used Shopify for my first ecommerce website. I was looking for a low-bar entry with a number of easy to purchase templates that I could get up and running quickly.

The reason I scrapped Shopify in favor of WooCommerce was due to Shopify's significant lack of customization. Every template I found, including purchased ones, lacked the look and feel for what I was going for. Shopify seems to be designed for a quick launch, but as a result they remove much of the customization that is needed for an advanced or even mid-novice ecommerce site.

I sell my brand of products on a number of marketplaces and have build a strong customer base. My goal was to cut out the middleman (marketplaces and their 15% fee) and provide a location for repeat customers to find my products. I was looking for a low-bar entry with a number of easy to purchase templates that I could get up and running quickly.

easy admin portal and show good speed at work

privacy and fake sallers on shopify is dislike

Globalization in e sales

Shopify has a solid UI on the backend. It is easy to setup and provides some solid analytics. The settings for integrations to shipping is pretty solid, and the ability to control shipping zones is a great feature. Their marketplace of 3rd party apps is very robust. There is a quite a divide between good and bad apps. The good apps are really really good and typically priced reasonably.

If you are looking to grow as a brand, this platform may not be for you. You cannot get any analytics from checkout. They limit this to only shopify plus clients. This is a major oversight and really hamstrings new businesses. They are not very good about creating solutions for their own platform. Instead, they just direct you to apps in their marketplace even when it should be something that should be included within shopify. Also, they don't allow you to block IP addresses. This means and time your team visits your website to check functionality etc, their data will be applied to shopify analytics. This ultimate skews your data. If you are experimenting with the checkout process, this will negatively impact your conversion rate. They also don't allow you to merge customer profiles. A customer can use the same card, address, etc and only change their email address. Shopify will create a new customer profile for them. You end up with quite a few duplicate customer profiles.

We use shopify for hosting our e-commerce store and for handling shipping. Shopify does have a pretty solid discount program when you are shipping through USPS. Shipping through UPS and Fedex is still absurdly expensive for small packages.

very easy to set up, minimal coding knowledge required, no google errors or coding issues using shopify theme templates. UPS shipping option

support got worse & worse over time. shopify implemented a major change/upgrade to backend during holiday season that ended with my site not allowing customers to make purchases

more issues than benefits. not worth the cost compared to woocommerce and other competitors

The features and add-ons I can have is what I like best.

I dislike the complexity of adding codes in order to obtain these features. Not all features are free.

Online store. Benefits include easy shipping.

I liked that it was aesthetically pleasing to use.

The interface wasn't super intuitive to figure out at first. It took some getting used to.

Increasing user engagement and tracking users.

Being able to drop items directly where u need them.

The ease of use is a little difficult for non tech users

Where to allocate resources solved Cost analysis benefit

Shopify has a huge online community and tons of resources to leverage. They also have excellent customer service.

Shopify is known for being an easy to use ecommerce website builder... right? Well for someone who isn't adept at writing code, it can be extremely challenging to navigate. I don't recommend for someone creating their first website.

Primarily navigating the transition from a basic website that functions like a landing page, to a more sophisticated site where customers can browse products, pay, and checkout.

I like the ability to create your website and also have a shopping cart

The pricing is way too high. It seems user-friendly but in reality it’s not. They advertise it as similar to a plug-and-play website and you need a little bit more than that. If you’re at home based business it’s not worth the money you put into it unless you’re going to be making thousands upon thousands of items each month. Setting a site up a site is very complicated and time consuming.

It didn’t solve anything. It wasn’t cost effective.

I like its simple, how it works and style.

Its expensive to own, all based on subscription every month

Stopped using it, moved to cheaper solution, or more cost effective

I don't really like much about the platform, since there are better solutions as plugins through Wordpress...

The cost is the biggest dislike. I feel it isn't competitive in pricing compared to other solutions.

My experience with Shopify was in setting up an e-commerce solution for Top Shelf Vaping. They no longer use it. :( It's was the first solution I found via a Google search and well before I became familiar with Wordpress and WooCommerce.

Easy of use, clean designs, multiple designs

I dont like the pricing, also the lack of support

none

Easy to use, clean templates, managable for novices.

Difficult to edit variations after publishing without deleting everything and starting over.

Needed an online shop that could integrate with facebook.

Great, excellent customer support but always so many issues.

Design limitations/difficult for all users to understand how to use it. User training could be better.

Able to sell products online to many consumers.

The many options that were given to me as a business owner.

There was just too much for me. I am a small business owner and did not need most of what was given.

Organization was what I got it for most.

The idea of not having to build a web site for ecommerce is definitely my favourite.

Sorting the products in the initial line is not easy which is a weakness.

eCommerce which is hosted and secure

I liked shopifys interface, but overall it was not my favorite platform to use on a consistent basis. BUT the colors and design of the site are miles about other sites

It seems like other platforms were more evergreen and would be around a little longer, I really wanted to use shopify to integrate into my squarespace store but that process was so confusing and not intuitive that i gave up.

I am selling original art through a website and I need something that will allow me to quickly add products, get shipping and email newsletter information as well as take out a reasonable but not substantial cut.

the end product has the potential to be beautiful.

the signup is misleading. the price : to advertised services ratio is not what i thought it would be.

i wanted clients to be able to purchase services on the website, i liked that i didn't have to pay transaction fees.

Spotify makes it simple to categorize and find a lot of products by picture. It is an easy interface to learn and makes it easy to train new people to use. You can see at a glance inventory levels for each product and categorized, filter and search for products. It stores and recalls customers quickly. The app works well on my old iPad 3, runs smooth and loads quickly.

The hardware is buggy, the swipe reader didn't respond 1/2 the time and has to be unplugged and plugged in again to work. Not a deal breakers but for me the card swipes upside down (mag strip up) and it always bothered me a little. Moving to chip introduced a wireless device that has a horrible battery life and drains my iPad faster to with more wireless options enabled. I now have to carry a big battery back-up and two power cords as AC is not available to me when I making sales. After adding 7 more locations I am finding it harder to track over all inventory.

I am tracking sales and inventory and have realized the shopify system is easily scalable, I am still struggling to keep up with inventory and have abandoned the app in favor of a good old spread sheet.

got some iinfo on clients but did not get any new business

info obtained not suited to my needs; got no new clients

getting new business

The interface is well designed and easy to use, and it has the capacity to handle different styles and types of listings easily. It works seamlessly with Wanelo and Facebook which are excellent revenue streams for growth.

It's difficult to manage large inventories or varying inventories and it doesn't play as well with mobile as I'd like. The search functions through shopify are entirely useless so plan to build or budget to have someone else provide a search functionality.

We are listing a large and quickly changing inventory, which is great as this tool works automatically with the other third party tools we have, however it's not built to intuitively handle the magnitude of listings we have and the search function is awful.

Commerce and transactions work fine. Still clunky but fine.

There is no longer any support. So you are on your own or have to hire a developer.

It's the biggest e-comm platform so apps generally work well.

There's lots of app plug ins available to customize the store to fit your needs, just be willing to pay way more than you budgeted for once you find out just how many apps you need to get your store to function properly (Shopify lacks a LOT of basic features).

The fact that anything useful requires a plugin app. We are on the professional plan due to sales volume, and are paying nearly double the original monthly app because we needed plug ins for shipping products, creating reports, bundling products, printing orders, selling digital products, and creating discount codes. Anything you think would be a basic feature is not and requires an extra fee.

Shopify is a more modern version of an online store compared to the platform that we were previously using. We appreciate that customers can log in with accounts and see their purchase history.

It's most popular platform for ecommerce, this side is good. Also it's more integration and theme heavenly than the others. I also used some other platforms andi know they are really good, BUT!

Almost everything with paid and it's not cheap. Also, they banned us for 2 times without any reason. We had all the legal papers, brand registration, company registration, etc...

We were thinking to solve our ecommerce sales problems with shopify bu we couldn't, sadly. We lost 3 months and lost almost 4.000 - 5.000 $ / per month. Plus paids we did to them...