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Synder Reviews: 4.7/5 — Highly Rated
Synder is powerful automation software that enables easy accounting for e-commerce businesses. Automate reconciliation of sales from e-commerce systems with accounting for always accurate reporting.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Synder with other popular tools in the same category.
It's a very easy system to sync orders between stripe and quickbooks.
Wish you could be individual syncs on a ad-hoc basis.
It stream lines our online order sales to QB which helps our accountant.
Synder is a highly specialized software solution for payment processor integrations into accounting software. They are highly responsive to customer support requests, are continually seeking to better their product, often taking direct queues from customer feedback or requests. Sign into your payment processors (Stripe, Square, etc..), sign into your accounting software and then sit back and relax as all of your sales data, credit card processing fees, customer records, invoices and auto-matched payouts are synced to and perfectly organized and categorized in your books.
UPDATE:2022 - All throughout this year, Synder has continually modified it's plans, removing or reducing core features and bumped up pricing. Even if you paid for an annual subscription in full, the features that you were sold were taken away from you mid-year and the ability to customize your plans sync totals have been completed eliminated which forces you to upgrade to a much more expensive plan, bloated with unecessary features (for many small businesses) just to get the additional monthly syncs that you used to be able to upgrade your monthly plan to for much more economical rates.
Books that accurately reflect gross sales and expensing that accurately reflects credit card processing fees.
It works quickly, and the chat support is fast.
Read the T&C's carefully before purchasing. Purchasing a package with a year's worth of historical data means they can see it- not that they'll sync it.
Syncing Stripe transactions with Quickbooks.
Automatically adds credit card fees to Quickbooks.
I chose the Small plan, quickly realized I needed the Medium, but they couldn't upgrade me seamlessly and preferred I paid the whole fee. Hopefully, the upgrade will work within a day or two, but at a cost of precious time.
Automating Credit Card Fees. Saving time and hassle, hopefully.
Synder helped us sync all of our transactions and was a time saver for our company.
The syncs do not roll over if you don't use all of them.
Syncing bank transactions. Not having to manually enter into our registry.
The fast/easy setup process, it only took a few minutes to get the trial's syncs exhausted.
The limitation on the number of transactions you can sync.
I don't want to manually enter my transactions, it helps with that.
Whilst the service works for the most part, there are inherant flaws and getting support for these issues can at times be nothing short of a nightmare. It can save you time, which you pay quite a lot for.
My accountant is currently takling with their senior tech support due to incorrectly syncing transactions, which has been a ballace to resolve. The way they charge is a nightmare too. Don't expect a quick or easy resolution to getting a refund when their payment processor forces you to make multiple payments in order use the service you've already paid an excessive amount for. Apparently it was an "accidental error by our Payment Processor". After hours spent trying to resolve the issue, it's now been over a week and I'm now being passed to the management team for the 2nd time to get the issue resolved. Whether or not this time I am, I'm not sure. What was previously a good experience with this company is starting to sour. Don't often leave reviews, but wanted to leave an honest account of my experiences. I'm doubtful I'll get a satisfactory resolution to this issue which is sad.
speeding up transactional integrations with xero.
- Product works. Used it to sync up with Quickbooks & Stripe, which made book-keeping simple - Fast customer service, and easy set-up
- I had an annual subscription. When I sold my business, I disconnected all the syncs (QuickBooks & Stripe). - The account stayed active, but not in-use. - I was charged with the annual subscription even though I did not use the app at all for a full year. When I tried to request a refund, they did not provide a full refund. Though my support agent was responsive and quick, it's just their company policy that is annoying.
Reduce manual bookkeeping by integrating income (stripe) to accounting software (quickbooks). Made it super easy to get the data I need into Quickbooks.
Huge time save - we used to port info from Stripe to QBO by hand. This saved us hours a month.
Takes time to get sorted out. It also produces hash numbers in QBO if the sync parameters are wrong. But there's dev/demo mode so that you can test before deploying.
This has made our month end bookkeeping much simpler.