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Synder Reviews: 4.7/5 — Highly Rated
Synder is powerful automation software that enables easy accounting for e-commerce businesses. Automate reconciliation of sales from e-commerce systems with accounting for always accurate reporting.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Synder with other popular tools in the same category.
The simplicity and the power of this solution I'm very interested in Synder to gain time and avoid to waste my time with accounting tasks ... I didn't yet finish to set up Synder but for a beginning, I have to say that the configuration is really simple for the moment. I chatted with Tina via the chat, and she really convinces me to opt for Synder. She directly helped me and reassured me in answering to all my questions about this sync solution. Can't wait to finish my set up . Amercican people are definitly the best to create great solutions !
Nothing for the moment. Everything seems OK for me.
waste my time with accounting tasks and mistakes because automation will be better than me... !
The customer service is fantastic, but mainly, the platform works. It may require some patience and back and forth to understand the flows between one platform and another. But, once you have your channels linked/organized...the "engine" will run very smoothly. Shout out to Kay for his awesome service.
It's not against the platform but since we run on Walmart, Amazon FMB, Amazon FBA, Ebay, Shopify, Faire, and others....it has been a very long process of making sure everything is perfect. So, you have to be somewhat savy and patient in order to get things right.
Synder has helped manage our inventory and sales for all e-commerce platforms. We've been able to have a centralized platform to link all sales channels.
Great synch features and Veronica was great at support.
Not a fan of having to connect multiple apps.
Quick and simple Synch between Stripe and Quicbooks
Ease of sync and rollback. And, compatibility with our systems.
No downside yet. I like everything so far
Detailed QBO integration of Stripe, PayPal , WooCommerce
The support is really useful. I had a few issues, but it is good to know support is there and all issues resolved quickly with good communication.
There was quite a large price increase of 400% recently, but some of the new features have been a great addition.
Assigning receipts to correct tax agency and location, pulling all orders from multiple sites and putting into QB correctly.
I had a small issue with the app but thanks to Darya I was able to troubleshoot the problem. Really great customer service.
There is nothing I dislike, so far the app is perfect for my needs.
Online e-commerce AR automation.
Setup was easy with only one small hiccup which was easily resolved on a quick chat with Yar from Support. I was able to go back to the beginning of the year (~ 5 months) and sync all the transactions and match everything in QBO and reconcile the account within a few hours. Currently I have only set up Stripe, but I like that we can handle more platforms if needed.
The only downside was paying for the higher priced plan for the first month to be able to import historical transactions...but fair enough because we were paying the monthly fee for those months. I have only been using for a short time, so I can't say if I will encounter any other issues but so far so good!
Previously transaction level detail was not getting into QBO - I would just make adjustments at year end to account for Stripe fees and true up sales totals if needed. Now I just need to reconcile the account periodically and year end should be a breeze.
Customer service is helpful and friendly. I had an issue syncing PayPal, and they were able to fix it in a timely manner. They were also helpful with a billing issue. Efficiency has increased with use of the app. Unfortunately, I still have to manually enter the class in Quickbooks, but I don't think that is a Snyder app issue.
It would be nice to have more payment tiers. Something with around 500 syncs at a price between the 100 and 1,000 sync plans would work well for us.
Automatically syncs our donations from Stripe and PayPal into Quickbooks (creates a sales receipt with all applicable donor information, except for class).
It is an excellent software that allow our company to integrate our Stripe account with Quickbooks Online. We can keep our accounting software updated with all the payments receive in real time. The support team is great!
It would be great if Synderapp could integrate not only the paid invoices but also the opened ones.
we solved the problem that we used to have with the paid invoices. We had the information in our Stripe Account but we couldn't see them in our accounting software. Thanks to Synderapp we could solve it.
Customer service and ease of using chat to get assistance
There have not been any dislikes yet or downsides.
We are working on mapping but customer service has really helped. solved one problem and we are working with our Dev guys on the other based on info provided by Olga in CS