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Workable Reviews & Product Details
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Workable Pros and Cons
- Easy to use with lots of amazing functions.
- Simplistic and easy to understand.
- Easy to accidentally email the wrong candidates.
- Difficult cusomter service.
Compare Workable with other popular tools in the same category.
The ease of posting for a job and reviewing candidates - I know it is two, but very easy to navigate and use
There is nothing I dislike about the tool.
It has provided me with a large number of candidates for the openings I need to fill and has continued to generate quite a few over several months
Ensure candidates are reviewed consistently. Ability to build out custom hiring workflows e.g. phone screen with recruiter > Phone screen with hiring manager > Formal Interview... etc Extracts data from resume and present in consistent format
I would like to see the return of suggested linkedin profiles for candidates and perhaps links to previous employers so I can quickly research other companies they have worked for to understand if from a similar business
Streamlines our recruitment process inline with our company values
The ease of adding feedback, seeing all candidates’ resumes
Nothing so far, seemless and easy to manouver.
Hiring for the company, filtering out resumes not able to meet expectations.
- transparency of information - nice layout - intuitive operation - e-mail notifications about the message
For now there is no feature of Workable which I dislike
- communication with the internal client's HR is faster - saving time
All in once place. Candidate summary and steps during process.
Not see any dislike feature, options or behavior.
Candidate summary, collected data from other platforms.
Personally, I love how we can send video interviews before we schedule a personal virtual interview. This divides the people who are seriously looking to be hired from the people who are not, right from the start.
I dislike how I have to evaluate the candidate before I see my colleagues evaluations. I am not in any of the interviews I just set the interviews and proceed with the rest of the hiring process if applicable. I always have to do a "fake" evaluation before I see how each interview went.
Communication between all hiring managers has been on point. When we source in a lot of candidates the templates make for easy and quick emailing. Love how we can text through the website. Also the auto save feature is wonderful!
The flow of data and the integration between different environments are useful.
Sometime when screen size is changed, the transition between CV layer and communication between our colleagues layer is not so smooth.
Communication among our colleagues enhanced. The information in the mailing between the candidate, the links, CV, Google Meet are time saving.
My favourite pieces are the workflow for candidates, the assessment tools and collaboration centre where we can add comments or insights on candidates.
The scorecards were tough to find at first.
Keeping a team on the same page when we are working in different environments. Also, being able to provide feedback and having a place where our initial assessments and evaluations can live for the long haul.
Its is very easy to use especially when you have limited exposure to ATS
Nothing its easy to use on my laptop and via the app so I can update and view easily from my mobile
Using the requisition process has supported the sign off process for new roles within the business which has given transparency
It's boosted our team collaboration and everything is in one place for each candidate. It's easy to pull information on candidates and share it with the team. Communication with the candidates is simple and fluid. All e-mail communication with the candidate is automatically captured on the candidate's record. I also love the reporting capabilities. We recently went through our ISO 9001:2015 Quality Management System audit which we passed with flying colors. We have listed real measurable metrics that allow us to operate better as a company. As a senior executive in the company, I am able to get an immediate snapshot of where our gaps are and where we should focus our recruiting efforts. This has saved me immeasurable amounts of time pulling from multiple spreadsheets and other sources now take literally minutes to pull and format for our needs. We demonstrated Workable to our ISO 9001 auditor and it was the first time she had seen it. She was very impressed.
Currently, pipeline customization requires the assistance from Workable staff. You can't do it on your own. However, this is changing. Workable will soon have an update which allows us to do much of the pipeline customization ourselves. It would also be nice to be able to do searches based on key words in resumes. Currently, you have to #tag the keywords yourself. You search the keyword #tag which works fine, as long as you've #tagged the key words. We have found good workaround solutions and still think Workable is the best ATS we have worked with.
One of the great features is the EEO Compliance feature. Candidates can voluntarily provide this information. I was able to pull the report on this data for our Affirmative Action Plan and it took me around five minutes to pull the report into and Excel spreadsheet, clean up the appearance, and put a filter on it for sorting. I can't imagine how long it would have taken to pull this information together if it had been manual. We recently passed our ISO 9001:2015 Quality Management System audit. We looked at doing this a year ago before we were using Workable. The effort it took to pull metrics together for our recruiting process was nearly insurmountable during our initial attempt. Having Workable as our ATS has made the task of gathering metrics absolutely painless -- and even enjoyable. It gives senior leaders immediate visibility into measures that make a quality organization.