Unclaimed: Are are working at Workamajig ?
Workamajig is a cloud-based HTML5 project management solution built for creative ad agencies and in-house advertising teams of all sizes. Primary features include opportunity tracking, project management, time tracking, resource management, and complete finance and accounting. The platform can reliably create project tasks, assign them to people and collaborate on these tasks from a single message portal to help seamlessly facilitate collaboration.
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| Capabilities | 
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|---|---|
| Segment | 
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone | 
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | 
| Training | Documentation | 
| Languages | English | 
          Compare Workamajig with other popular tools in the same category.
Project screen and updating tasks, assignments. Resourcing screens. Conversations tied to projects. Timesheet entry.
Some reports I would like to pull don't allow all areas I need to be pulled from. Occasionally need to pull two different reports and combine them.
Scheduling and task management, timesheets, reporting
We like that the software allows us to manage everything in one place (eg. project timelines, track time to projects for budgeting, review documents, track new business leads). It eliminates our need for extra software.
Our employees often complain about the WMJ interface. There are a few things that aren't very intuitive about the site design.
The ability to automate reporting has been really helpful in keeping all stakeholders up to date on how projects are progressing. We also really like the ability to see all project timelines in relation to each to plan capacity more efficiently and the ability to pull and analyze hours allows us to access areas for improvement.
The scheduling, exporting of schedules, and keeping the team updated with conversations tied to the job and design proof deliverables. Also, love the resource management graphs/tools.
I would like it to be more compatible with Teams and Jira. Also a DAM (digital asset management) system would be a great add-on feature, where you can tie in final deliverables as assets for sales and the company!
It solves many issues: 1. Visablity of jobs in Marketing - My Creative Board 2. It solves deliverable routing and approvals 3. It solves reporting on open jobs, closed jobs, on tiime, etc... 4. Allows me to allocate work based on hours in the queue
There is lots of customization, user friendly with ability to find what you need quickly.
Some reports are a little tricky to set up due to the different areas we wanted to combine.
A one stop shop for us. Accounting and project management
Flexibility and ease to change schedules and assign projects.
It takes time to set up the way that works for your company and process, however it's worth it in the long run!
Ease of project flow with stakeholders and resources working on the projects. Especially helpful that freelancers and vendors can seemlessly be part of the workflow.
Workamajig is powerful and fast. It is well thought out, easy to use and provides tons of useful reports and information. I've never found a competitor that can do all that WMJ can.
In the 10+ years using Workamajig, I have yet to find a downside. In the rare instance where we have a problem, they are quick to respond and always come through with a fix. The reps are very knowledgeable, great listeners and anxious to make us happy.
Workamajig produces accurate financials that provide a true picture of our financial performance and position for presentation to creditors. It helps us to monitor the progress and profitablilty of our projects in real time so that we can adjust fire when necessary.
The project management detail, the financial detail and time reporting available to us. I also really like being able to create project estimates quickly in WMJ.
WMJ can become cumbersome at times when trying to create a project schedule quickly. Because of that, we have often times cut corners in order to reach our goal in a faster manner -- which understandably, undermines the intent of the program.
We were having a problem with expenses being pulled into Client Profitability reports randomly. Leslie and Birgitte talked us through and taught us a new way to find our own mistakes.
My experience working with Workamajig could not be as exceptional as it is without the support of Brittany Fauss. She is a skilled professional and knowledgeable providing top-notch service and support. She carefully listens to understand our unique needs based on the customization of Workamajig and helps us to find solutions. Her response to our queries is prompt, helping maintain the smooth flow of our business and avoid interruption.
Sometimes the software can get a little slow, mainly when updates are being performed, but you can call and reach out to support, and they help figure out the issue.
Workamajig helps us centralize all aspects of our business in one software.
As a project manager it is important for me to know what projects are active, next steps, what all needs to be invoiced, providing P&L statements to upper management. Workamajig (WMJ) does all that for us. Training team is amazing - they know the ins & outs of the system and help guide us as to the best way to set up for our business.
I have been working with WMJ for the past year - and I have not found a downside to using the system.
Project Timing. Account Management. Retainer billing. And we have not used it yet, but we will soon be using the estimating feature
When faced with an issue, Workamajig will work on it until the issue is resolved. There was a specific issue with a 3rd-party and Workamajig was working behind the scenes on this until it was resolved, and I wasn't even aware they were working on it. I came in the next morning to an email that said to try logging in again and it was fixed! They did not give up!
I was used to calling in for support, so I had to get used to emailing with questions. I understand why they prefer emails - so they can have a written record of the question. They do accept phone calls but just prefer emails. But now that I'm used to it, I'm fine with it.
Interaction with a 3rd-party to pay bills via virtual card. It makes the payment process so much more efficient and less risk for fraud. Once it was set up (which was not difficult), it's very easy to process through.