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Wrike Reviews & Product Details
Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Wrike Pros and Cons
- Easy to use Gantt charts
- Customizable dashboard and schedule
- Comprehensive reports and insights
- Time-tracking tools included
- Excellent customer service
- A little pricey
- Can be difficult to get used to at first
- Frequent reports of unresponsive support
- Recorded incidents of unreliable software functionality
Wrike Review: Is It the Right Project Management Tool for Your Business?
Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.
Is it worth it? In this Findstack review, we’re going to find out.
What is Wrike: A Quick Overview
Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.
Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.
Getting Started With Wrike
Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.
Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.
To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.
How Wrike Works: Key Features
Dashboards
If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.
For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.
When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:
- Assigned tasks
- Overdue tasks assigned to you
- Overdue tasks that you assigned
- Tasks you’re following
Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.
Automation
Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.
Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.
Integrations
On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:
- CRM
- Communication
- BI
- Calendar
- CMS
- Storage
- Accounting
- Reporting
Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.
Live Analytics
Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing. 
That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.
This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.
Customizable Forms
Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.
Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.
Enterprise-level project management tools
Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.
These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.
In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.
Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:
- Project performance templates
- OKR templates
- Weekly to-do list templates
- Kanban board project templates
- Agile and IT templates
- Content operations templates
- Quarterly business review templates
- Ticketing and help desk templates
Collaboration Tools
Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.
All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates. 
You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.
Wrike Use Cases
Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:
- SaaS
- Technology
- Healthcare
- Education
- financial services
- Construction
- Manufacturing
- Retail
What makes Wrike stand out from other project management platforms?
Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,
Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.
Wrike Pricing
Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs. Paid plans start at $9.80 per user per month, making Wrike’s pricing a bit more expensive than most other project management tools.
Here’s a breakdown of the plans: 
- Free : Wrike’s free plan is suitable for small teams that are just starting with project management software. However, it has limited feature options, including 2 GB of storage space, and excludes Gantt charts, time-tracking, and many customization tools. The number of active tasks for a free plan is also limited to 200, which can be limiting even for small teams.
- Team : This plan starts at $9.80 per user per month and is tailored for small teams that want to plan and collaborate on projects. Fortunately, this plan does include the Gantt chart view, 2 GB of storage per person, and the option to integrate with a wide range of services.
- Business : Priced at $24.80 per user per month, this plan provides access to advanced project management tools. The Business plan has everything you may need for project management for a large team (up to 200 people), with 5 GB of storage per person.
- Enterprise : The Enterprise plan does not have a stipulated price because Wrike will draw up a plan depending on your business needs. It is a plan to consider for large businesses that require more security controls.
- Pinnacle : This plan is for large businesses with complex work needs, including billable hours tools, job roles, and tools for planning and tracking effort put into different projects. It comes with 15 GB of storage per person.
Pros and Cons of Wrike
Pros:
- Wrike offers plans for everyone, from small teams to large corporations.
- Real-time analytics are updated every 15 minutes.
- Wrike offers department-specific solutions which help different departments across your business align and communicate projects on one platform.
- Special customization is available for professional services and marketing and creative teams.
- Wrike offers training resources to help you get started on the platform.
- The free plan offers up to 2 GB of storage.
- It supports eight languages.
Cons:
- Although the project dashboards are user-friendly, those new to project management software may find Wrike overwhelming due to the wide array of features.
- Wrike’s costs can be a burden for mid-sized teams – there are cheaper project management tools with roughly equivalent features.
- Many of Wrike’s useful advanced features are offered as add-ons that can effectively double the price of the tool.
- The mobile app is not as user-friendly as other project management apps (e.g., Click Up). Managing tasks from the mobile app is not as smooth as using a desktop, and you may find that you’re unable to move and edit tasks.
- The interactive Gantt chart view is only available in the paid plans.
- The time-tracking in-app timer is only available on the Business plan and higher, and even small collaborative teams should be able to benefit from this feature.
Is Wrike right for your business?
Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.
It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.
If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.
Wrike has blown me away with how customizable it is. The ability to mold this tool to fit your team's needs is great! And the diversity of use is amazing. This tool can be tweaked to suit any kind of team. Personally, I work in Marketing, and this tool has made collaboration seamless. The automation rules are the cherry on the sundae and make my projects so easy!
Sometimes I get too many automated notifications; if you set an automatic rule, it does not negate any notification that Wrike automatically generates, so you can get multiple notifications about the same task under certain circumstances. Overall, any negative issues I have had have been addressed quickly and efficiently by the Wrike Team.
Wrike has helped us finish more projects. As many people in the corporate world know, it's easy to pivot to something new and forget whatever was being worked on. With Wrike, we have seen the vast majority of our projects to completion, and any projects that are being canceled have a notation as to why. Its helped out with our overall organization and made sharing information and content much easier.
Wrike it has been a great tool for project management Collaboration is the best It has also been helpful tool in tracking all online transaction and emails We appreciate for the good service they offer to us
It has been helpful tool and therefore I have no issues concerned to dislike
Wrike is an application for documents management
For me it has been a great platform for project management and tracking progress Very easy to understand and support team is always active and helpful Great tool for collaboration
It's cost sometimes is not much better for a person trying to implement It's used in large company
Great tool for event planning, marketing calendar etc
I recently changed fields and my new role uses Wrike, I have been learning the in's and out's. I love how you can @ someone. I like how each area you maybe assigned to can be looked at by sections. This is a program that is used every day by me and my co workers to stay on track. I was not here for the Integration / implementation of WRIKE so i can not comment. I have used customer support in getting into Wrike stars, they were friendly fast and very helpful.
I do not like when someone add's me with a @ and the person replys not @ me and i dont see it when it involves me. I am not on the original assignment due to being new and training. It makes it hard to go back and check when there are so many projects going on.
Everything is in one place. I am new to the marketing world so i cannot compare to other ways. But i find what i have seen and learned very useful and efficient.
As a professional who is constantly on the move, the first part of Wrike that appeals to me is that I am able to use it from both my Computer and from my mobile devices. Regarding usability, I love that Wrike is built around automating workflow. My team has leveraged this to automate specific tasks, especially repetitive ones like reminders and work structures. This has assisted my team as a whole to save up on time and align our workflows together.
Wrike's user interface can be better simplified to be more intuitive for first time users. Also, there is no way to modify any major settings on the mobile app , except I do it from my desktop computer. Basics such as muting notifications can only be done from the desktop.
We've been utilizing Wrike to streamline workflow processes across my department by alligning collaboration efforts between all of the different teams within my department. I think Wrike has made our internal processes more automated, faster and more efficient as well.
With wrike, there is so much we can do. ist it makes IT MANAGEMENT easy, it comes with help desk features, it makes scheduling and time tracking easy, project and tasks management is easy too
It's powerful, resourceful and flawless .......
Tasks management Time tracking Project management Project Collaboration
It is easy to use and implement. It helps us manage business in a simple way. It is also flexible and has multiple features like cross-tagging which is the main selling point.
For me it is just the best platform which has a lot of benefits.
Wrike helps us to be able to manage our daily tasks by organizing them in fashionable way.
Wrike has been a crucial tool for our team as we merge three legacy institutions to a new, singular one. It has allowed for our geographically-dispersed team to have clear line-of-sight on project, requests, and more. It integrates beautifully with all of our most important solutions, and the customer support team is fantastic.
Due to the robustness of the system, it can sometimes be challenging to get full adoption across a department as folks can feel intimidated by it at first. The Wrike training team and having an internal SME can help mitigate this.
Wrike has been essential in solving for bottlenecks in our marketing/communications team. We're able to intake requests, map requests directly to staff, and pull data rich reports and analytics about projects. We've increased oversight on projects, and decreased the amount of information that gets lost in email inboxes.
Wrike has transformed our projects management process dramatically furthermore it's efficency is up,visibility on pending work is greater. Wrike is a perfect project management software for one who is buying a product one can get.
Few minor gripes about design desicion and a few basic features of the product nothing less than that.
Problem involving chaos caused by the explosion of workflows and blueprints which will give us access to more pre-made templates
What strikes me most about Wrike is its infinite capacity for customization. When you work with a large team, with different demands, different workflows and needs, it's very complicated to unify and make the teams talk to each other, but with Wrike I've been able to maintain the conversations between the teams and integrate them with all the teams, it's like a big translator.
Absolutely nothing. Everything about Wrike is great
Understanding the work of the teams Defining workflows Mapping and building internal processes Measuring work Collecting and analyzing KPIs Improving briefing processes Planning, monitoring, controlling and analyzing the work of planners, event teams and marketing campaigns And more
