ActiveCampaign for Marketing vs Freshdesk
Take a look at how ActiveCampaign for Marketing and Freshdesk stack up against each other across pricing, features, and support using feedback from real users like yourself. ActiveCampaign for Marketing scores 4.5 out of 5 from 10875 reviews, while Freshdesk has been rated 4.4 out of 5 from 3051 reviews.
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At a Glance
Overview
ActiveCampaign is an integrated marketing tool that easily automates email marketing strategies and creates targeted campaigns. While automated marketing is a core component of the system, ActiveCampaign is a powerful tool that can do so much more. The software is known for being able to deliver ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
Pros and Cons
- Powerful email builder
- Machine learning enabled helps boost marketing results
- Seamlessly integrates with automations
- On-site chat is an additional, paid add on
- Advanced feature are complicated to use and navigate.
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
Reviewer's Segments
Small Business
92.75%
Mid Market
6.42%
Enterprise
0.83%
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
30
- Acquire.io
- Adobe Connect
- Airmeet
- AliveChat
- AppSumo
- Appy Pie
- Asana
- Avast Business Antivirus
- Better Stack
- BigContacts
- Bubble
- ChatArt
- ChatBot
- ChatGPT
- Clearout
- Click2Magic
- ClickFunnels
- Close
- Copper
- Creatio
- Demio
- Deskxpand
- DocuSign
- Domain.com
- Elementor Hosting
- EverWebinar
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Hello Bar
- Helpshift
- HostWP.io
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Instapage
- Intuit Mailchimp
- Involve.Me
- Jotform
- Kajabi
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- PayPal Payments Pro
- ProjectManager
- Quickbase
- Rewind AI
- Ring Central
- RingCentral MVP
- Shopify
- Skuid
- Smartsheet
- Supportbench
- SurveyMonkey
- Swipe Pages
- Systeme
- Thinkific
- Tidio
- Unbounce
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- WebinarGeek
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho One
- Zoho Workplace
- eWebinar
- noCRM.io
Total integrations:
53
- Acquire.io
- Adobe Connect
- Airmeet
- AliveChat
- AppSumo
- Appy Pie
- Asana
- Avast Business Antivirus
- Better Stack
- BigContacts
- Bubble
- ChatArt
- ChatBot
- ChatGPT
- Clearout
- Click2Magic
- ClickFunnels
- Close
- Copper
- Creatio
- Demio
- Deskxpand
- DocuSign
- Domain.com
- Elementor Hosting
- EverWebinar
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Hello Bar
- Helpshift
- HostWP.io
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Instapage
- Intuit Mailchimp
- Involve.Me
- Jotform
- Kajabi
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- PayPal Payments Pro
- ProjectManager
- Quickbase
- Rewind AI
- Ring Central
- RingCentral MVP
- Shopify
- Skuid
- Smartsheet
- Supportbench
- SurveyMonkey
- Swipe Pages
- Systeme
- Thinkific
- Tidio
- Unbounce
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- WebinarGeek
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho One
- Zoho Workplace
- eWebinar
- noCRM.io
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By ActiveCampaign
- Located in Chicago, IL
- Founded in 2003
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
