AliveChat vs Intercom

Take a look at how AliveChat and Intercom stack up against each other across pricing, features, and support using feedback from real users like yourself. AliveChat scores 4.0 out of 5 from 4 reviews, while Intercom has been rated 4.5 out of 5 from 2927 reviews.
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AliveChat logo

AliveChat

4.0
(4)
Intercom logo

Intercom

4.5
(2,927)
At a Glance
AliveChat logo
AliveChat
Pricing not provided by vendor
Intercom logo
Intercom
Starting at:
$74.00/month
Overview
AliveChat logo
AliveChat
AliveChat allows you to connect with and track your website visitors in real-time via a browser-based live chat interface. The application is fully hosted by WebsiteAlive data centers to simplify use and key features include proactive sales chat, unlimited operator and client chat sessions, full ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Intercom logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
Pricing
AliveChat logo
AliveChat
No pricing information available
Intercom logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
See all pricing
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Reviewer's Segments
AliveChat logo
AliveChat
Small Business
50.0%
Mid Market
25.0%
Enterprise
25.0%
Intercom logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
AliveChat logo
AliveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Intercom logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
AliveChat logo
AliveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Intercom logo
Intercom
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
AliveChat logo
AliveChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Intercom logo
Intercom
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
AliveChat logo
AliveChat
See all alternatives
Intercom logo
Intercom
See all alternatives
Company Details
AliveChat logo
AliveChat
  • By WebsiteAlive
  • Located in Houston, TX, USA
  • Founded in 2004
Intercom logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011