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Methodology
Freshsales
4.5
( 1,104 )
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5.0
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At a Glance
Overview
Avochato is a live chat and messaging software for companies of all sizes. It offers customer review management, response management, review monitoring, and reporting functionalities within a single platform. It is versatile enough to cater to various industries, including insurance, home care, r... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Trial
$0.00
/ month
Lite
$23.00
/ month
Standard
$42.00
/ month
Premium
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
53.54%
Mid Market
41.41%
Enterprise
5.05%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
11
- Asana
- Bookyourdata
- Calendar
- CloudTalk
- Cognito Forms
- DocuSign
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Sheets
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intercom
- Intuit Mailchimp
- Involve.Me
- KrispCall
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Teams
- Overloop
- PandaDoc
- Papermark
- PartnerStack
- Pinecone
- Pipedrive
- Reply
- Shopify
- Slack
- Smith.ai Live Website Chat
- Storylane
- SurveySparrow
- Talkdesk
- Zapier
- Zendesk
Total integrations:
26
- Asana
- Bookyourdata
- Calendar
- CloudTalk
- Cognito Forms
- DocuSign
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Sheets
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intercom
- Intuit Mailchimp
- Involve.Me
- KrispCall
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Teams
- Overloop
- PandaDoc
- Papermark
- PartnerStack
- Pinecone
- Pipedrive
- Reply
- Shopify
- Slack
- Smith.ai Live Website Chat
- Storylane
- SurveySparrow
- Talkdesk
- Zapier
- Zendesk
Top Alternatives
Categories
No common categories found.
Company Details
- By Avochato, Inc.
- Located in San Francisco, California, United States
- Founded in 2015
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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